Vodafone Broadband Review
In a nutshell: Vodafone are one of the more expensive of the
mobile broadband networks, but they are also one of the fastest. A key
advantage of the Vodafone service is the ability to roam in over 100
countries. Vodafone were found to be the fastest and most reliable mobile
broadband network according to independent trials carried out by LCC
international, the largest independent wireless engineering company
in the world (June 2008). In May 2011, Ofcom's
survey of mobile broadband found that Vodafone's mobile broadband
service was second only to O2 in terms of average download speed.
Best buy: Vodafone
Mobile Broadband (from £3 per month) or Vodafone
Mobile Wi-Fi (from £15 per month).
Vodafone offer mobile broadband services via a USB modem that plugs
into your PC or laptop and enables you to access the internet via Vodafone's
3G network. You will need a PC running Windows XP or Vista, or an Apple
Mac running OS X Panther 10.3.9 or higher. The Vodafone service is one
of the fastest in the UK, offering download speeds of up to 7.2 Mbps.
Like the other mobile broadband providers, the Vodafone service is
very easy to use. You simply plug the USB modem into your computer and
connect to the internet. With a Wi-Fi
modem, you can connect up to 5 devices wirelessly to the internet.
The monthly cost is £15 for 2GB per month. If you choose an 18
month contract the service is half-price for the first three months.
Vodafone now also offer Mobile Wi-Fi, where you can connect up to 5
Wi-Fi-enabled devices at once to your mobile modem.
One of the benefits of using the Vodafone service is that you can use
it in over 100 countries, using the international Vodafone network of
Vodafone Broadband (UK) User Reviews
Love your mobile network? Hate it? Please share your experiences to
help other people choose the mobile broadband network that's best for
them. Please do not review this network if you have not used it. This
is a review site, not a forum, so please don't just ask questions. Please
do not use swear words or offensive language, and please, no advertising!
Average rating from 186 reviews:
Reviewed by Jacky from England on 14th Nov 2012
Vodafone I didnt have a signal for 10 months before they let me leave
and was paying for 3 connect on top of my contract, they tell lies insult
you and are the rudest people ever when you complain.
Reviewed by mike Cann from England on 22nd Jun
Had pay monthly 250MB as I only need to use occasionally. I had nothing
but hastle from day one Did not use anywhere near 250 MB and got charged
£11.01 for the month.Only accessed emails once and searched for a website
twice in a month whilst away from home. Real difficulty in accessing
paper billing, oh i wonder why. because you will see they are ripping
you off. Not very helpful call centre in India. Nightmare from start
to finsih. Resulted in me deciding to cancel the agreement. When i did
so I found that it had been cancelled already at the end of the first
month without my request, hence I got stuffed with a high tarriff. Having
given the 30 notice for cancellation as required in the contract they
terminated the service virtually immediately. I have nothing positive
to say about Vodaphone other than it is some of the worst service I
have received from a mobile phone provider. Buyer beware you could be
Reviewed by jacky faulkner from England on 6th
I havent had any signal for 4 months on my pc and because of this ive
been taking it to town to get a signal, they say i am still using it
and cant help me,i have had to pay for 3 dongle on top of my vodafone
contract,ive been told not to use it at all for 3 months then they will
have to help me,they are robbing me.Every time i speak to them or write
they say i have got a signal or they are working on it to improve it,
its been4 months now how much longer will it take.
Reviewed by Sarah from UK on 29th Apr 2012
Absolutely appalling. Had a 18 month contract which has almost come
to an end. During that time I've had 3 months of dongle problems (no
connection at all) passed between customer services, techies and local
Vodafone shop. Eventually I got a family member to fix it. Also I use
the internet a lot for online gambling / gaming sites. Just recently
every so often "due to a temporary fault" Vodafone do not allow me to
access these sites stating they are unable to confirm content control???
Today I was already playing (and winning money) when they just decided
to kick me off and not let me back on to the sites. They seem to have
a lot of "temporary faults"!! Not a very happy Vodafone customer. 3
here I come at the end of the contract.
Reviewed by L. Richards from UK on 9th Apr 2012
You do not get 3 gb of data for £15 topup now. They cut it down to 2gb
of data without letting the customers know.
Appalling service, very expensive. The most expensive of all the networks.
Have been with Vodafone for 3 years now and I am going through my £15
topup in under a week now whilst not watching videos, listening to music
or downloading/uploading anything. Customer service is very poor indeed.
I have an enormous amount of Freebee rewardz to claim but the site crashes
and gives excuses when trying to redeem my rewardz. Told customer services
about this twice on the forum but given a set of rules to follow which
I have done and no further help. I want what is owed to me. I have spent
hundreds and hundreds of pounds using Vodafone and as soon as the bank
holiday is over, I'm calling Sky to set up a proper connection with
them. This service is so dire. I dont know how people put up with it.
I will NEVER EVER use Vodafone again and I'll be putting my reviews
all over the internet and telling all friends and family to stay well
Reviewed by Carol Oakley from England on 20th
POOR SERVICE, POOR SIGNAL, VERY EXPENSIVE!!! Need i say more?
Reviewed by megan from UK on 17th Mar 2012
i have to top up my vodafone dongle (pay as you go? its a white and
red usb one) with top up vouchers, and i am spending like £100 a month,
and i dont even use websites like youtube!! ..
i tried buying a top up online with a card the minimum was £15 so i
did that thinking i would get better data. since i only get 250 MB for
£5 , but when it put the credit on my dongle it took it off £5 at a
time! 750 MB for £15 ? thats just wtf
Reviewed by Caroline from England on 12th Mar
DO NOT EVER TAKE OUT A VODAFONE DONGLE, THEY WILL INVENT THINGS WRONG,
SEND IT FOR REPAIR, WILL COME BACK WITHOUT EXPLANATION AND STILL OVERCHARGE
YOU EACH MONTH. CANCELLED BY PHONE BACK IN JULY 2011 AND THEY CONTINUED
TO TAKE MONEY.
MY FAULT FOR NOT CHECKING BANK STATEMENT. NOW CANCELLED AND THEY ARE
DEMANDING MONEY FROM ME !!! WHEREAS I CANCELLED DUE TO THEIR LACK OF
SERVICE AND LIES!!
AVOID AT ALL COSTS....
APPALLING SERVICE, STAFF AND COMPANY, ANY ONE IDEAS OF HOW TO ACTUALLY
SPEAK TO SOMEONE IN AUTHORITY?
Reviewed by Jake from UK on 9th Mar 2012
They say the mobile broadband is supposed to last 28 days? Thats if
you never use it. If you do, it will stretch for 3 days or so if you
are moderate (which meand no video, no music, no entertainment.PERIOD,
and limit yourself to text sites. Poor deal and misadvertisement.
Reply by mamaunsell from UK on 11th
and when I went over the allocation they charged me £12.50 a day, when
my contract runs out I will never use them again
Reviewed by David Abbott from U.K. on 5th Mar
The worst after sales service I have ever experienced. Fault on dongle.
Taken to Vodafone shop who wanted to send dongle away for repair with
turnaround of 10 days.No replacement offered. 10 days without broadband?
Thank you Vodafone. Switched to 3.
Reviewed by neal from uk on 28th Feb 2012
Using it in kent ...absolute rubbish and wont hold a signal for any
length of time, don't go Vodafone, you are paying for a service that
basically don't work!
Reviewed by Ton Agan from UK on 27th Feb 2012
Just bought one today, PAYG, put had £15.00 on it to start, signal was
very low,(I live in Kent). Used it for about an hour, bbc news channel
and some emails, balance is now at £10.00, so works out at £5.00 and
hour for a slow service.
Wish I'd found this link before.
Reviewed by Susan Poultney from UK on 17th Feb
I have had a dongle from Vodafone less than a week! I was told it would
last 28 days, ha! be lucky if lasts 3 days. I've had to put credit on
it 3 times in the last 6 days, i will be contacting Vodafone about this..
I haven't even used Youtube.. previously had one from T.Mobile which
i might go back to.. at least that lasted 28 days!! Vodafone.. absolute
Reviewed by Vince from UK on 17th Feb 2012
Performance at home only 10 miles from the Voadfone HQ is poor, only
10’s of BPS. Normally at work in Croydon very good see better
rates than my home BT 20meg broadband (actual 500bps). Today in Croydon
17th Feb virtually no throughput what so ever, great signal though.
All the providers are patchy, Vodafone talk about huge investments and
resilient IP backbones, but the technology anit there yet to rival fixed
One day!! Not today though
Reviewed by ben202 from London, UK on 16th Feb
Subscribed to the monthly mobile wifi and it lasted 3 days. I live in
central London but couldn't get any consistent 3G signal at home or
otherwise. Almost always connected via GPRS which meant I could finish
shaving by the time google page loaded, let alone do anything useful
with the internet. So much for blabbing about >90% coverage but if Vodafone
couldn't fulfil the basic function of decent internet connection, they
ain't getting my money.
Reviewed by SPENCA from S/E ENGLAND on 14th Feb
I WAS GOING TO WRITE A COMMENT ABOUT MY [PAYG] VODAFONE DONGLE BUT I
CANT GET A SIGNAL..... HEY WAIT A MINUTE I GOT 1 BAR...... OH NO I HAVENT
ITS GONE AGAIN.......
Reviewed by mike hurley from uk on 10th Feb 2012
rip-off, poor value, misleading to the beginer, and back to rip-off...
general all round very expensive, and impossible to top up with a visa
card for over a week now, as site is down. never again.
Reviewed by Paul Whalley from England on 8th Feb
Vodafone have performed pathetically throughout my contract. The signal
was poor when I had any at all and when phoning to complain I was advised
to stand outside with my laptop (hard in the rain!!!). Eventually I
gave up complaining.
Reviewed by barry mays from scotland on 27th Jan
hi i have vodaphone broadband keeps cutting me of tried to call them
on hold forever then cut me off!! have emailed them 2/3 times now never
get back to you real poor c/service thinking of moving to orange
Reviewed by thomas from england on 25th Jan 2012
vodafone mobile broadband in eastchurch is totally abysmal almost non
existant internet pages shut down as it takes sooo ! long to load one
is better sending a letter
Reviewed by allan from england on 23rd Jan 2012
having used a vodafone mobile broadband dongle for nearly two years
now, and having had slow and sometimes useless service throughout that
time, i just wanted to add my voice to the seemingly endless stream
of dissatisfied users out there. how someone can do a survey, and say
that vodafone mobile internet is outstanding, is either a liar-or is
badly informed. maybe if the reviewer had personally USED the product,
he or she would be able to offer a true account of just how diabolical
a 'SERVICE' it is. to say service is a stretch of the imagination, as
mostly it's lack of service that we (the poor consumers) have to put
Reviewed by Anna from UK on 17th Jan 2012
The PAYGO Dongle service is quite poor and cuts out regularly. On good
days I have 2 bars of service which is quite limiting and slow. It was
just tiresome trying to register and took me all of an hour. Topping
up either online or by voucher is stupid and tedious every single time
(7months now). There is just no consistency as to when it expires and
the website is repetitive with very poor navigation. All and all, a
truly an annoying experience!
Reviewed by joan anne may from uk on 17th Jan
I cannot top up my broadband for my pc because I have windows 7. Ridiculous
Reply by jacky faulkner from England on
6th Jun 2012
Hi Joan,i havent had a signal for 4 months on my pc window 7,i have
had to get a 3 dongle on top of my vodavone contract,i am able to top
up with this ,the 3 shop told me not to use vodafone for 3 months then
they havent got a leg to stand on, hope this helps.
Reviewed by Mike from UK on 12th Jan 2012
Vodafone PAYG Dongle £15.00 2GB last up to maximum 7 days if your lucky.
I am a very light user just used to check emails in. No downloads, No
uploads, No Streaming video. But still used in 7 Days. Vodafone are
aware of a fault but will not do anything about it. running a similar
laptop on another PAYG supplier but only 1GB still running exact same
email programme 1 month with extra left on before having to top it up.
Reviewed by Rob from uk on 12th Jan 2012
Had a contract,24months netbook,£20 per month.The contract expired,vodafone
carried on taking direct debit.I wrote to them,they took more money,I
wrote again,they took more money.I had the bank stop it.Then vodafone
sent letters to say I owe them money.Letters to directors,no response.I
have now got a letter from DRS,a debt collecting service,and a bad credit
rating,because I stopped them stealing from my account.A court case
is now being prepared,not just against vodafone but individuals as well.Avoid
these cretins like the plague.
Reviewed by steven from scotland on 6th Jan 2012
My Vodafone mobile internet is useless.live in falkirk.do not go with
Vodafone if you live in this area.they are expensive and not worth the
Reviewed by dave simpson from united kingdom on
2nd Jan 2012
can't get vodafone broad band to work on windows xp
Reviewed by Louise from UK on 21st Dec 2011
Had a contract dongle with vodafone, recently got cut off from the internet
for "abnormal use". Have still been charged the excess price for exceeding
the standard limit. Called the customer service, got no help whatsoever
- in effect the response was "Your fault for exceeding limits, you're
now cut off, but we'll still take your money for the rest of the contract
time.No you cannot cancel the contract." Have formed a written complaint,
and will be switching service providers in the next few days. My personal
recommendation for anyone considering Vodafone as a mobile internet
provider, go elsewhere if at all possible and if Vodafone is the only
one with coverage, I would seriously consider not having internet access
at all - it'll save money at least.
Reviewed by Kevin from Ireland on 19th Dec 2011
I use a vodafoFone dongle payg on wifi toped up on thursday and by sunday
its gone and that was a 5g bundle.hate it and its slow,,stay ayay,im
in the west of ireland,,
Reviewed by Miss Woolley from England on 16th
Just want to say that although I haven`t been using my internet recently
( i`ve been doing a little test ), my internet usage has been going
down which i`m not happy about at all. I`m with vodafone and get 2gb
per month and 1gb of wifi per month ( although i`m not sure on how to
use that ) for £15.00, but if I exceed the 2gb within the month period,
vodafone automatically charge £15.00 per 1 every extra gb. Now i`m making
sure I don`t exceed my 2gb, but it proberly will anyway with the credit
that`s being stolen from me, then there`s another £15.00. I think i`m
not too happy with my internet provider and soon will be cancelling
my direct debit with them.
Reviewed by Charlotte from UK on 8th Dec 2011
I have had a Vodafone PAYG dongle for some time as it is the only one
that will work where I live. Over the last month or so, I've been using
it about same but find I need to top up every 7-10 days instead of 21
days. I am very disappointed but don't have an option
Reply by jacky faulkner from England on
6th Jun 2012
Hi Charlotte just to say they all do this not just vodafone so its no
point changing for this reason.
Reviewed by Fabienne from UK on 28th Nov 2011
I started using a netbook at home recently (I go on the Internet mainly),
with a Vodafone pay-as-you-go dongle. It could be quite slow at times,
but is absolutely fine at the moment. What really annoys me, though,
about this dongle is that I had not realised that the top-up (£15) expires
after 30 days! It is going to expire in a few days' time, and I still
have quite a lot of credit left. I am not happy at all about this, it
might be all right for people using the dongle intensively, but what
about people like me who don't? I will have to find another solution,
I just don't know which one though, as I don't want a contract. I wish
this could be changed, as I find it quite disgusting, and it is really
spoiling it for me.
Reviewed by mrslow from england on 28th Nov 2011
tottaly rubish,customer service and shop staff useless,stick disconnecting
itself,ping on average is about 2000m/s!!!max 4000m/s(should be under
200m/s)poor,poor and 100 times poor
Reviewed by gainsoul from england on 28th Nov
when bought was told 3gb but am only getting2,and lucky to get 2 weeks
out of it,poor signal,just a substandard product sold very misleadingly.
Reviewed by bridgie from ireland on 25th Nov 2011
my vodafone broadband is very slow,cant watch you tube videos,im very
disapointed iv been very loyal to them been with there network for over
8years and when i rang to get the problam fixed they said that there
was nothing they could do.I cant get wi fi at all.very very disapointed..
Reviewed by judith from scotland on 22nd Nov 2011
if vodafone is the best dongle i dont want to see the worst because
vodafone dongle is slow slow slow slow. you cant watch utube because
is so slow downloading anything takes forever and in a nutshell its
Reviewed by brymedia from u.k on 20th Nov 2011
2 gig for £15 and that lasts me 6 days is the most amount of days of
very light - usage,it's a con and cannot wait for virgin-media for proper
BROADBAND. Funny how every post on this page is negative because up
and down the country every student from Glasgow uni to London are all
complaining about the same issues that this k3570z and the older versions
are all sluggish,slow,non-responcive,cut you off your browser as the
list is endless,to set the record right these little Dongles were all
tested in CHINA where they put a satalite up many years ago and on normal
b/band you can d/load a film in 2 minites. But these monkeys like vodaphone
bought right in to it all and now because all we want is some sort of
customer reassurance there is nothing at all no boosters.no help. it's
a joke and i can't wait to smash this to bits with a hammer when the
virgin-media man arrives at the door.
Reviewed by Mal from UK on 18th Nov 2011
I use Vodafone for work and their reception, outside London and other
major cities, is uniformly terrible. I am unable to get a usable mobile
signal at home, at the office, or at either of the hotels I have stayed
in over the last week. Their solution - rather than erecting more masts
or negotiating with other providers to use theirs - is to have me pay
for a suresignal unit at home and another at work. Doesn't help me when
on the road though. In return our company pays them a fortune every
Reviewed by Miss ?? from UK on 15th Nov 2011
Vodafone has gone down hill these past few years, with everything that
has gone on with the blackberry and then their site goes down to! They
have ripped me off before and their stores are useless with phone related
problems! The only reason why I stay on this network is for the calling
circle so I hope another phone company comes up with an identical or
similar idea, please! And I didn't even want to give them a star on
this review but that option was not their (hint for any other review
Reviewed by Rich from Powys wales on 12th Nov
Vodafone internet is all but useless in llandrindod wells hopelessly
slow and drops out so much its not worth bothering if I go across the
border to hereford it works if you anywhere without three g forget it
Reviewed by rich from UK on 10th Nov 2011
After reading a few reviews from this site and another I can conclude
that yes, it appears that my PAYGO data allowance has indeed been slashed
from 3 to 2 GB. I discovered that when I topped it up and checked my
account and am thoroughly regretting posting the original glowing comment.
I am thoroughly disgusted that instead of putting the price up they
have sneakily whipped a whole gig from my allowance which in effect
has cost me another £7.50. Scummy underhand tactics indeed, well for
that price I might as well upgrade my home internet, bin the dongle
when it runs out or use it as a storage device and certainly think twice
about changing my mobile phone - I thought Vodafone was supposed to
be a good deal, NOT ANYMORE. No stars. Bag dog. BAAAAD Dog.
Reviewed by rich from uk on 9th Nov 2011
Hi, I have been using a Vodafone dongle for the past year or so. I got
it as a backup because my usual AWFUL broadband - Talk Talk (Yeah don't
laugh but you get what you pay for) I read the reviews so I didn't expect
much, it is ok but not not brilliant, you can't watch youtube without
it having a heart attack every couple of minutes but other vid sites
seem ok and you can check your email and do a bit of surfing. Not happy
about the 1gb data cut but at the end of the day you can always go elsewhere
with a PAYGO and the best thing is that when I bought it I registered
it under a false ID, top up using cash only, never put my details online
my laptop is a self build and technically I am surfing completely anonymously
which suits me quite well.
Reviewed by Harry from UK on 1st Nov 2011
Disgusting. When I bought my PAYG dongle it was advertised at 3gb for
a 15 pound top-up. Then in August, without telling anyone they cut it
down to 2gb, a 33% cut for the same price! I suppose they thought no
one would notice but actually it was easy to notice because I was only
topping up once per month, then suddenly I was topping up twice per
month. Not appreciating the contempt they displayed for their customers,
I voted with my feet.
Reviewed by Marls from uk on 29th Oct 2011
Hi guys. I've been using a Vodafone dongle & truly it was dreadful.
Reviewed by Chris from Cardiff on 21st Oct 2011
Total ripoff - the charges for this are extremely excessive and is very
slow. I appear to have used 11Gb in a month - absolutely wrong! The
problem is that I'm locked into a 2 year contract!!!!
Reviewed by Alan Greenwood from UK on 20th Oct
Awful! Too slow to be of any practical use. Bought from Carphone Warehouse
where it was cheap but advertised as fast.
Reviewed by peter smith from uk on 17th Oct 2011
vodafone dongles do not work due to they need constant software updates.
Reviewed by qwertyuiop from England on 15th Oct
i recently changed to vodafone broadband dongle and it is terrible when
you browse the internet it is slow you cannot view youtube videos because
it is slow or play online games and i also used their app to see what
the coverage is like on their website and it said their was no coverage
at all. also it is £15 for 2gb of data but if it reaches the end of
the month and you still have data left which i always do it doesnt carry
on when you next top up.
Reviewed by Howard Miller from UK on 15th Oct
To be fair the actual operation of the thing works very well. What I
didn't realise (and the guy in the shop lied to me about) was that if
I go over my limit it's 5p per MB. This doesn't sound much but (if my
maths are correct) that's around 50 quid per GB!!! That's shocking!!!
To add to the insult, I can find no way to see how much I have used
this month. The app thing doesn't work properly (Mac version) and the
web site is shocking and useless. Luckily for me, I'm still in my days
return period :)
Reviewed by astik from india on 12th Oct 2011
its the best one with the most facilities tha can be given.
Reviewed by Gordon_M from Scotland on 8th Oct
In a word - coverage. I use mine a lot, because I'm paying for it and
I have to. Coverage anywhere I really need to use it is rubbish, normally
defaults to GPRS because even when it does get a 3G signal it just won't
download anything, and it does spend it's time switching between GPRS
and 3G, even when you tell it not to. ... but This year I took it with
me to the south of France, because I didn't want to pay ripoff hotel
wi-fi connection charges. What a revelation. Worked first time, ran
at 3G all the time, uploaded and downloaded like a champ. Hence my conclusion
that it isn't the dongle that's the problem, it is poor network coverage
or capacity - don't blame the dongle. Still not having another, tethered
Iphone next time, and not on Vodafone if I can help it. Fairness point
- I suspect all moble broadband providers are the same.
Reviewed by David from UK on 28th Sep 2011
I used a Vodafone dongle in a wireless access point. I bought it so
I could leave it switched on for use as a backup, and for in our caravan.
I found that even when I was not using it, my credit went down by around
45p per day. I disabled the wireless access point in case someone else
was using it without my knowledge. Same thing. It seems Vodafone charge
you every time the device connects to the network, even if you don't
send/receive data. This equates to paying £15 a month and getting no
data. I used up my credit and dumped the sim. Now I am with a network
that doesn't rip me off.
Reviewed by Amber from england u.k on 21st Sep
I`ve had pay monthly vodafone dongles for 18 months 15 pounds a month.i`ve
had bad experience of vodafone network.i bought my dongles in carphone
warehouse. they are not helpful about my problem. no signal in my area.they
are liar, carphone warehouse staff said good signal.rubbish no signal
at all.we go back to carphone warehouse after 4 days to cancel my contract
they dont accept.we go back again to try and speak to the manager he
said they cant do anything about it.we tried to ask help in one of vodafone
staff he said go back to carphone warehouse because i bought my dongles
to them not in vodafone shop. i am distress of this problem because
i am paying for 18 months not using it.i regret that i signed this contract.i`d
have tmobile dongles i dont have problem very very good signal.i dont
recommend vodafone network, they are rubbish not worth it.they just
want our money and they are not reliable.i am not going back to their
network! RUBBISH,RUBBISH,RUBBISH NETWORK!WHAT A WASTE OF MONEY AND TIME!
Reviewed by old skool from..... from 20 years ago on
21st Sep 2011
i got the perfect solution to high internet charges!close and un plug
your lap top and toss it in the nearest bin(couple of smacks with a
hammer first=optional)then go outside and live a little. stop being
victims to this damnable age of technolo gy!anyway thats all i have
to say now where,s that bin. ps whatever ahmed! wonder who you work
Reviewed by BILL from SCOTTLAND on 21st Sep 2011
COVERAGE MAPS ARE NONSENSE. LIVED IN 3 DIFFERENT LOCATION IN ARGYLL
AND HAVE NEVER GOT A 3G SIGNAL. DOWNLOAD SPEEDS (WHEN I CAN GET ANY
CONNECTION ARE LESS THAN 1KBPS AT THE BEST OF TIMES. AVOID VODAFONE
DONGLES LIKE THE PLAGUE. THE ROYAL MAIL IS A FASTER METHOD OF COMMUNICATION
THAN VODAFONE MOBILE INTERNET. MAY THE ENTIRE MANAGEMENT OF VODAFONE
SUFFER THE SAME DEGREE OF FRUSTRATION AND RAGE THAT THEIR THRID RATE
SERVICE HAS INFLICTED ON SO MANY OF THEIR CUSTOMERS
Reviewed by fed up from fed up land on 17th Sep
vodafone is a total rip off! slow slow slow!
Reviewed by Peter from UK on 11th Sep 2011
This should have minus score added. I'm not happy going from 3GB down
to 2GB ... So now i'm with 3 simple as that.
Reviewed by David (dch) from Scotland on 8th Sep
I`ve been stuck in hospital for the 8 months due accident and a stroke
@ 41 and in wheel chair typing with 1 hand on screen key board. I have
ask a nurse take me to v/p shop. The have messed up my rate but did
refund me. Toped up last week 3gig and find 2gig, sorry must go, may
1 finger is sore. key trainning, email@example.com
Reviewed by Jay from Northern Ireland on 30th
Bought on 25.08.2011 a 10£ web & Text freebeee what should give me 500MB..
I got today 30.08.2011 a txt what said my my data use has exceeded my
freebee limit . 500MB in 5 Days for checking email's on my mobile !!!
This is an rip off !!
Reviewed by kev from scotland on 29th Aug 2011
absoloute rubbish avoid at all costs
Reviewed by Jay from Northern Ireland on 27th
UPDATE : Now Vodafone give you 2GB for 15 BPD ! This is an rise up of
30% in the recession ! Thanks to the government who let us alone with
such rip off Companies . Slow broadband as hell to unusable. Service
not visible... shame, but everything seems ok so long the profit is
enough to fill shareholders pockets.. -5
Reviewed by andy from scotland on 26th Aug 2011
well all you have to do is read other reviews to realise vodafone is
rubbish, 40 min to log in to hotmail, doesnt load fast enought to actually
get to read any of them. Thankfully im a pay as u go,£15 for 3 gb when
I bought it, only mannaged 1.2gb in the 30 days even though pc connected
for this period,no carry over, when I renewed I got 2gb for £15? down
loads are so slow they often break connection and you lose what ever
you have already tried to down load !!!. If you want a truly fast connection
for free join your local library... 800+ MB in less than 20 mins, not
mobilebut shockingly FAST I would rate voda fone NEGATIVE rating stars
truly crud crud. Ps the only reviews that seem positive were probably
put there by vodafone
Reviewed by Rachael from UK on 25th Aug 2011
I think I've just wasted 3 days of my life I will never get back trying
to sort out my mobile broadband with Vodafone. I was told I was in high
3G cover area but when getting started at home, in an inner-city area,
it was unable to find any 3G signal whatsoever. Every once in a while
one bar would flicker into life, but I never managed to connect online.
Money and time was wasted on the phone to their support department (although
very friendly) and in the store where it worked perfectly. Eventually,
the store were really good with me and gave me a full refund. I went
across the road and bought a dongle with 3 and it works perfectly. Say
Reviewed by Gavin from Ireland on 25th Aug 2011
Its back to the days of dial up and if you ring customer service its
always your computer or cable or ?...... and now have to stay with them
for the next year fell like crying!!!!!!
Reviewed by John from uk on 24th Aug 2011
Have 3 bars out of 5 right now. Good signal so it says. Joup. Took me
just 5min to get to this page. After I lost connection 3 times. Looking
for another provider because this service is just a joke.
Reviewed by Josh from UK on 21st Aug 2011
Download speed is good but rip off prices if you go over your allowance.
£15 per gb and you don't even get to carry it over to next month if
u don't use it all . Personally i wont be renewing my contract with
these prices and would not have signed up if i knew this.
Reviewed by Michael woodcroft from U.k on 17th
Extremely poor. Topped up and had less credit than i had previously,
then all of a sudden credit has just gone. Steer clear.
Reviewed by jeff from uk on 11th Aug 2011
Vodafone are terrible. I was lied to and signed up for two year deal.
Within 2 weeks the service stopped. I was told time and time nothing
wrong with the mast in my area. After three weeks complaining someone
actually sent an engineer & guess what, yes found faulty. I still get
intermitent service & regret ever leaving T-Mobile. Had no problem with
them. Still got another year of contract with these idiots.
Reviewed by Magz from Ireland on 10th Aug 2011
Terrible! Ir will probably disconnext me four or five times before I
even finish this post. My boyfriend is using an o2 Dongle in the next
room and happily streaming youtube videos and playing games online.
It takes me ten or twenty tries to even open a facebook page. It used
to be not so bad, but for the past two weeks I cant get anything done.
Im definately changing over to O2. 0/5 Stars.
Reviewed by Kieran from UK on 9th Aug 2011
Appalling coverage. I have lived in 5 locations with this dongle - city,
country, high, low, and EVRYWHERE . . .this service is a a complete
disaster. Avoid. Oh, and they also lied to me on the phone. I had gone
over my limit and needed to split the bill over 2 payments . . .'no
problem at all!' they said, and promptly took the whole lot, gaining
me a bank charge. So, all in all, lies about coverage, and lies when
you deal with them. PS the call centre was in Cairo.
Reviewed by ahmed javed from india on 8th Aug
above written lines are all lies. Don't believe them
Reply by Kasseer from UK on 22nd Feb
haha another positive review from india...where are their call centres
Reviewed by Jason trinder from UK on 6th Aug 2011
VODAFONE very very poor. Their signal map checker on their website is
completely false. If you want to check your true coverage check a prog
called Atlas. Never had such a poor service!! Non existent 3G and keeps
dropping from Edge. This on the iPhone. Would certainly not recommend
Reviewed by KL from UK on 5th Aug 2011
Horrible & terrible! Expensive +++++ & slow +++++. NEVER sign up for
this service!!!!!!!!!!!!!!!! You have been warned
Reviewed by ttillop from uk on 2nd Aug 2011
broadband is a joke, slow and painful, do not think about geting it
Reviewed by Chris from UK on 1st Aug 2011
Wish I hadn't changed from O2. The network coverage is just terrible.
All too often I just can't get any mobile network coverage at all and
yet according to the coverage maps should be better than O2. And it's
not even as if it were cheaper. I will be changing back as soon as I
can and I would advise anyone thinking about using vodafone for mobile
internet (and that includes any smartphone) to look elsewhere.
Reviewed by JK from UK on 30th Jul 2011
Awful! Have had a Vodafone dongle for a month - it works only when it
feels like it !!! I've had it replaced and the new dongle is the same.
Don't waste your time or money on this rubbish. I've just gone back
to using my HTC's wifi hotspot facility and connect to the internet
Reviewed by S from UK on 29th Jul 2011
Poor network perfomance,No connection during work hours.
Reviewed by Alistair McLay from UK on 29th Jul
My company already had a Blackberry, phone, email and internet service
with Vodafone we were quite happy with and so when we needed greater
mobile connectivity I took out the dongle package above. Quite quickly
I realised I needed greater than the 3Gb usage included as the additional
usage charges were £15 for every additional 1Gb. Customer support increased
my allowance to 5Gb. The company's bill last month for around 15Gb usage
was £96!!! T-Mobile and 3 offer either unlimited or 15Gb usage for around
£15-£20 per month! I asked to cancel with reluctance and disappointment
when I discovered Vodafone did not offer a greater usage package. But
the cherry on the cake was the ETF of £170 they charged me. I could
not get them to agree to either reduce or waive this fee, even at the
threat of moving my overall contract away when it was up for renewal
within a few months. Terrible value, terrible service. This company
does not value your custom and they are extorting money from you. Avoid
like the plague.
Reviewed by M Jackson from UK on 24th Jul 2011
Got a Vodafone dongle thinking that I could use my laptop away from
home to access internet and e mails.Absolutely hopeless and a sheer
waste of time.Connection constantly lost even though had 3 bars out
of a total of 5.Very slow to download anything,like 20-30 minutes ,would
not download complete pages and any second page on a website was impossible.Never
did access e mails.Must be one of the top pieces of rubbish I have purchased.0
stars out of 5.
Reviewed by Callum from Dorset, UK on 22nd Jul
Been using Vodafone mobile broadband for about a month. Speeds have
been pretty good, 2-3 MB/s. It slows down to around 1 MB/s at peak times.
It's great for browsing the internet, doing software updates, a bit
of YouTube, facebook etc. Using an unlocked Three dongle with a prepaid
Vodafone mobile broadband SIM. It has 3 bars of 3G+ downstairs and 5
bars upstairs. I usually am testing at my house with the dongle, except
when I went to the Thomas Hardye Leisure centre. I did a few software
updates on my laptop. Downloaded 700 MB, in about 20 minutes or so.I
had 4 Bars of 3G there. I have found Vodafone's 3G coverage to be deep
and rich. Not like the other networks where the dongle is usually on
1 bar or 2. Although it is only in the towns, I was testing in Dorchester,
Dorset. It usually drops to EDGE when you go out of town and then GPRS
when you are out in the sticks. I have found EDGE to be quite acceptable
for light browsing, e.g, News, eMail and text heavy pages. GPRS is probably
too slow for this even. But I did check my eMail on hotmail and went
through Google, BBC and Facebook, albeit slowly. At a friend's house
out in the countryside North of Dorchester on 3 bars of GPRS. I wholeheartedly
recommend Vodafone mobile broadband, I have no idea why there are so
many bad reviews. Vodafone mobile broadband does what it says on the
tin: provides a perfectly good internet connection while you are on
the move. It could be better, anything could be. But after trying Orange
beforehand, I can say Vodafone are excellent!!
Reviewed by Steve from UK on 19th Jul 2011
Should be sold with a free beard trimmer because you'll need one whilst
waiting for this to download. Avoid
Reviewed by Jay from NI on 12th Jul 2011
5 BPD web pack is now expired, I have to pay in future now 10 BPD ..
increase of 100% Thanks Vodafone ..If I raise prices by 100% for my
clients I'll get broke.There everybody can see why monopoly without
regulation is always bad for customers. 5 provider they all provide
rubbish for huge money..you can choose only who rip you off !! Dongle
unusable as reported before .. no change no Service Sales Team in Shop
has absolutely no clue,service not visible ... The rates changed again,
to the disadvantage of customers. Vodafone ...I want the best rip off
.. Thanks to the same bad service anywhere no real choice for customers.
Reviewed by suky from england on 7th Jul 2011
My first dongle died a horrible death within a week, no connection successes
before then, then the replacement was overheating and disconnecting
every 5 minutes or less even on 3G, then get "no device detected, have
to keep swapping USB ports, what rubbish service and products Vodafone
Reviewed by John Wilde from UK on 7th Jul 2011
Bought one of these so I could connect while changing home broadband
suppliers. Takes ages to start, cannot download files of 15-20 meg,
keeps disconnecting, and page loading times? Dial up connections were
faster than this... It's exactly the same on my netbook, my wife's laptop,
and both home PC's.
Reviewed by B from UK on 7th Jul 2011
Unable to install the software does install but vodafone exception is
thrown I don't know what it is but I am unable to connect with Vodafone.
Reviewed by Eric Valdano from England on 28th
Very slow, very expensive. Extremely poor service, as a customer you
are expected just to pay through the nose and put up with it. Unfortunately,
I don't have a landline, nor want one, so my choices are limited. I
really would not have it if there were more options in the market. One
star? only because it's the minimum you can give, for the price, they
deserve NO STARS.
Reviewed by Ricky Rose from England on 26th Jun
A very troublesome way of connecting to the net, but I have found a
few solutions. Only use 3G, as with a mobile phone you cannot expect
'usable' data transfer in these times using the 2G signal (the green
light on the dongle) if you can't get the blue light, then you need
to buy a signal booster. Keep the dongle in the USB on your computer
and attach the booster to it, then point that to your nearest mast.
Secondly, mine is always on 1 or 2 bars yet I still maintain a very
fast connection, however the software connectivity is where I get most
of the problems. You'll suddenly notice 'internet explorer cannot display
webpage' and the windows toolbar connected to icon will say local only
instead of local and internet. First disconnect in the vodaphone window,
but keep internet explorer open if you want to continue with what you
were doing. Then in your 'my computer' window (from the start menu)
right click on the vodaphone dongle/drive and click safely remove, then
remove it. After a few moments re-insert it, the vodaphone program after
a minute will find it, then reconnect, refresh your page in explorer
to carry on. In the later vodaphone software (the latest version) this
same problem seems to be caused by home network priorities, but I don't
fully understand it yet, however I just click a few different settings
and eventually I get a reliable connection. If anyone with similar problems
needs me to talk them through possible troubleshooting try to request
me on Facebook as I can't enter a url on here (Ricky Rose, Witney UK
I went to Abingdon and Witney College) failing that google 'Rep1ay'
(yes spelt with a 1 not L) In my location vodaphone mobile broadband
is still the best in terms of speed when it works, I also use '3' having
been convinced they have the best 3G coverage, WRONG!
Reviewed by sivakumar from india on 26th Jun 2011
there is no speed in connecting or downloading as the Vodafone dealer
promised i am fed up of this device
Reviewed by David from UK on 25th Jun 2011
You people slating Vodafone need to get a grip. Ok the service isn't
perfect and nor are customer services but you should try 3 if you want
a real horror story and then you will be screaming for Vodafone again.
Reviewed by gareth thomas from turkey on 7th Jun
vodafone mobile dongles are the worse piece of tehnicological rubbish
i have ever come across,extremely slow loading,constant disconnection
from internet,topping up is just an absolute nightmare,even when you
top up a weekly unlimited package at the vodafone shop your credit has
gone the next day and your constantly asked for more money to open the
connection again,customer services never get back in touch,their computer
system dose'nt recognise credit added,5 times last week i went to the
vodafone shop because my credit although a weekly packet ran out every
day ,cost £20 last week...normally £4.80p or 12 lira here in turkey
and no rebate or free time....dont bother let vodafone make all their
profit from your money and no internet connection. 15 months of nothing
but trouble..what a rip off
Reviewed by David E from UK on 31st May 2011
Absolutely useless not fit for purpose. Half the time I cannot even
open emails. Videos, ebay ,job searches forget it.
Reviewed by Tony from GB on 26th May 2011
I was stuck in a 12 month contract with Vodafone. Constantly complained
about the poor coverage and was always told "Our map shows it is very
good" had a new modem, downloaded latest software to no avail. Eventually
ended up paying £15 a month for no service. Vodafone did not want to
know. Could not even download the "Free" vodafone software. Would not
recommend to my enemy.
Reviewed by eric from GB on 21st May 2011
When works good speed, all singin' dancin'. But after a while it disconnects
without warning leaving you with "No Device connected" and no 'net to
boot! If you're chilled out get one and find out your self.
Reviewed by Tarquin from Marbella,Spain on 12th
I am getting upto 6.5 gig download speeds at off peak hours with the
unlimited pay as you go mobile dongle. Costs 50euros a month but the
local telephone engineer is a scumbag thief just getting paid for call-outs
each time without installing a line. Don't use the Vodaphone software
because it sucks monkey balls. w/w/w.mwconn.c/o/m/ remove the / from
the url this tool will fix a lot of problems and give you faster mobile
internet by querying the local towers all the time and going with the
best signal. I have my dongle on a short cable taped to a window. Long
cabled create loss and slow the signal down.
Reviewed by Amy from UK on 7th May 2011
Avoid like the plague. Even though I am in an apparently "good" area
signal wise connection speeds are usually somewhere around 20 bps (as
I write this its wavering around 0 bps). I have never had more than
2bars worth of signal either. Currently stuck in an 18month contract
which I can't end without paying for the remaining months, which is
complete BS considering that the connection is currently unusable. Also
the 5gb limit is constantly being pushed over without my knowledge (there
are no announcements by the software) and the current usage bar resets
with the connection so you can't check how much you have used each month.
Do not bother with Vodafone mobile internet!
Reviewed by frank coyle from glasgow scotland on
5th May 2011
just lately getting constant green dongle light!
Reviewed by hina from UK on 3rd May 2011
very dissapointed with how bad the service is. extremely slow and unreliable.
i have been using vodafone mobile broadband for about 6 months now and
sometimes i have to wait up to 20minutes for a page to load up. watching
viedo i.e youtube, itv player is a joke. 4rm day 1 iv never had more
then 2bars signal strenghth which is very poor. waste of money!!! never
use vodafone mobile broadband!
Reviewed by Peter from UK on 23rd Apr 2011
I've been using Vodafone Mobile Broadband for over 1 year. It has always
been an unreliable service but with the new connection software - including
"always best connected" - it's become a joke (but not a funny one!)
Long periods of the day when there's no service. So frustrating. Not
Reviewed by WILLIAM BIREZA from united kingdom on
19th Apr 2011
why do i get restrictions on the sites that i would like to visit? i
am an adult and i have paid for the use of your internet services!!!
may you lift your unfair and unsolicited restrictions
Reviewed by gambinski from england on 18th Apr
1 - 100 | 101 - 186 | Next 100 reviews
Works fine for me in Central London and the price (£10 not £15 per month)
was also good (some sort of in-store discount). Speed for the most part
is not so far away from the BT landline broadband that I use - always
provided you are in a 3G area - my iPhone tells me when I am - so for
occasional use it is great - and guaranteed access to what you need
on your mobile PC - a better 3G infrastructure and it would do what
it says on the tin - not entirely Vodafone's fault and I would reckon
that this is the best of the mobile services available