Trusted Insurances
In a nutshell | ||
![]() Date: January 2016 Trusted Insurances is a specialist insurer of phones, tablets, laptops, cameras and wearable technology. Trusted Insurances offers a range of different insurance policies to suit different users. |
User questions
Got a question? This is the place to ask it!
Please don't ask a question that has already been asked. Duplicates will be removed. |
Does insurance cover for cracked screens?
Asked by Nicole
from Uk
on 10th Apr 2018
Trusted Insurances user reviews
Love this product? Hate it? Please share your experiences to help other people choose the product that's best for them. Please do not review this product if you have not used it, and please ask questions in our User Questions section above. Please do not use swear words or offensive language, and please, no advertising!
Average rating from 7 reviews:
Reviewed by Oliver
from England
on 18th Jan 2018
None existent customer service. slow to respond, slower to settle the
bill
avoid at all costs
Rating:
Reviewed by Cirlene
from United Kingdom
on 11th Nov 2017
| 15:17
Hi I sent my account details and they were used to take
45.75 from my account by trusted insurance it to be used for the
insurance from a phone that I never had the home site where I sent it
plus details was Giffgaff. I was robbed and I would like to have my
money back please.
Thanks
My fake policy number TI
384028
Rating:
Reviewed by Martin
from United Kingdom
on 24th Oct 2017
The worstest company, rude stuff, never do insurance with them, ill
try to make a claim and get from them email what i dont have with them
insurance no more, i wasn't informed about that, they didnt send me an
email they didn't call me, verry bad company stay away from them guys,
they are verry bad, hate them!
Rating:
Reviewed by kabs
from United Kingdom
on 16th Oct 2017
Would never recommend anyone to sign up with trusted insurances. They
won't accept paypal receipts for your purchase, rude customer service
- treated like a suspect from the start, - They look for any reason
whatsoever to deny your claim - That is if they respond to your claim
at all, in my case it took a week just to get correspondence started -
I'd look elsewhere if you're looking to insure your gadgets.
Rating:
Reviewed by Fred
from United Kingdom
on 9th Aug 2017
I have had to cancel my policy with them after months of wasting my
money thinking my gadgets are insured ..only to be told some excuse
not to pay when it came to claims. Not to mention they are based in
Gibralta no postal address ie everything online .. Cut long story
short SCAM ! SCAM! SCAM! Cnt say any Louder.. Your better off insuring
with your gadget provider here in the UK, knowing your truly covered
and have some one locally obliged and accountable to give you answers
when things go wrong.
Rating:
Reply by Patrick
from uk
on 15th Aug 2017
Scam Scam and bigger Scam how on earth this company is allowed to
operate is beyond belief. This is the worse service I have ever come
across. They make excuse after excuse and another excuse 4 months
after claiming for a mobile phone they still are saying after email
after email can you send this that and the other that they have had 4
times. I will be taking this complaint as high as I can. Please do not
get any insurance of them. We have spent hours and hours on the phone
waiting over 30 min each time for an answer and we still have had no
claim pay out and I am sure we never will. Chasing a claim from this
company is a full time job and no pay-out unbelievable.
Reviewed by Jack
from UK
on 23rd Jan 2017
Shocking service, weeks of no communication between messages. Excuses
on why the cover is not valid. Stay away.
Rating:
Reviewed by fahad
from united kingdom
on 13th Dec 2016
My friends and family warned me about them but i didn't listen to them
and now I am regretting my choice going with trusted insurance . Their
customer support is useless they make you wait hours literally hours
like you don't have anything else to do . After an hour and a half
they picked my call up I made the claim , they send me an email to
send them the picture of damages which i did. now Its more them 15
days I haven't heard nothing from them and now i m trying to ring them
again guess what i have to wait hours which i m :( so please people
dont go with this company . i have wasted my money now hoping nobody
else have to go through that.
Rating: