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Sony Ericsson W760i review

 Review: July 2008  
 

Last updated October 2008

Rating:

In a nutshell: The W760i is a music phone, with a lot of fun features like SensMe (plays music that matches your mood), Shake Control and Wii-style games.

 

The Sony Ericsson W760i is an interesting phone. It's a Walkman phone, and has a new style of stereo speakers mounted on the front, for playing your music loud, plus loads of music-related features. Yet it also comes with GPS satellite navigation and Google Maps. It's also quite a physical phone. Shake the phone to play the next song. Tilt the phone Wii-style to play games. It's a curious combination and perhaps this explains why few are appearing in the shops.

Let's describe what the phone does well. It does music well. Really, Sony Ericsson have packed every music-related feature that they have into this phone. It has the latest generation of Walkman player, with features such as album art and SensMe (automatically creates playlists based on your mood.) It has MegaBass (does what the same suggests), TrackID (finds out the name & artist of a track), PlayNow (music download service), and Shake Control so that you can change tracks with a flick of the wrist (cool if not exactly life-changing.) It has only 40 Mbytes built-in memory, which is enough for around 10 MP3's, but you can expand this to 1 GB with a Memory Stick Micro card. There's a built-in Fm radio too. The W760i uses stereo widening, coupled with front mounted speakers to give good sound reproduction. You can listen on conventional headphones or a wireless Bluetooth headset.

So it clearly does music well. There's also a camera, which is of limited quality, being 3.2 megapixels with no autofocus or flash. And the surprise bonus feature of GPS navigation. We don't know exactly why SE have included this feature in a phone that is so obviously music-orientated. But we're not complaining! You can use the GPS to navigate around town, using Google Maps or Wayfinder Navigation to show you the way. With GPS also present on the C702 mid-range Cyber-Shot phone too, it looks like 2008 will be the year when GPS becomes commonplace on mobiles. And a good thing too!

So we're left slightly puzzled at the combination of features that the W760i includes. It's great for music, with an average-ish camera, but with GPS included. Battery life seems to be good, especially if you switch to 2G. Physically the phone looks good, with a better keypad than many recent Sony Ericssons. Some people are complaining that their W760i didn't include mapping software, so SE need to sort that issue out pretty quickly. But the big problem with the W760i is its appalling reliability. It regularly freezes, shuts itself down or drops calls. The alarm seems to never work. The menus are slow. Basically, despite all the lovely features and the good looks, we urge you not to buy this phone. Consider the Sony Ericsson C702, which also has GPS but a better camera, or if you want a Walkman phone, try the new Sony Ericsson W595.

Sony Ericsson W760i features include:

  • 3.2 megapixel camera with 3.2x digital zoom
  • Video camera / video calling (limited)
  • 3D Java games
  • Display: 262,144-colour TFT LCD, 240 x 320 colours
  • Music player (Walkman 2.0) with SensMe & shake control
  • FM radio
  • Megabass™
  • PlayNow™
  • TrackID™
  • Polyphonic ringtones & music tones
  • Sound recorder
  • Messaging: SMS, MMS, Email
  • 3D Java games
  • Animated wallpaper
  • Personal organiser functions
  • Flight mode
  • Memory: 40 Mbytes plus Memory Stick Micro™ support (up to 1 Gbyte)
  • Connectivity: Bluetooth, USB mass storage, infrared
  • Internet: WAP, EDGE, HSDPA
  • Web browser, RSS feeds, picture blogging
  • Vibration alert
  • Size: 103 x 48 x 15 mm
  • Weight: 103g
  • Quadband (GSM 850 / 900 / 1800 / 1900) plus 3G
  • Talktime: 4 hours (3G) - 9 hours (2G)
  • Battery standby: 350 hours (3G) - 400 hours (2G)

Sony Ericsson W760i user reviews

Love this product? Hate it? Please share your experiences to help other people choose the product that's best for them. Please do not review this product if you have not used it. This is a review site, not a forum, so please don't just ask questions. Please do not use swear words or offensive language, and please, no advertising!

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Average rating from 207 reviews:

Reviewed by Juan Pérez from Colombia on 15th Jul 2013
I think that this is one the best, but don't find a solution to improve its functionality. From 1 moth ago the phone go so so slow... I tried with PC Sony companion to fix it but nothing new happen. Help me to don´t throw it to trash and seek for another option at the market. It seems to the Shara Fudeen case. My e-mail is fauna@iclaro.com.co. Thank you for your help.
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Reviewed by SHARAFUDEEN from SAUDI on 4th Jan 2012
I AM HAVING PROBLEM WITH THIS W760i, MY PHONE IS ALWAYS SHUTTING DOWN AND NOT CONNECTING THE NETWORK. ONCE TRYING TO CALL OR RECEIVING A CALL THE MOBILE GOING SHUT DOWN. ALTHOUGH WITHOUT SIM THE DEMO MODE IS WORKIGN PERFECTLY. I ALREADY UPDATE THE LATEST SOFTWARE. I WOULD LIKE TO SOME HELP TO SOLVING MY PROBLEM. MY EMAIL ADDRESS is sharafudeens@hotmail.com. REGARDS SHARAFUDEEN
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Reviewed by Samuel Tuni from Ghana on 12th Dec 2011
I love sony ericsson w760i becus whenever i make call i hear it clear n the browsing is fast and i also like the editing of the pictures in phone.thank u.God bless u to give u knowlegde to bring out best then this.............U can visit me on facebook (samuel tuni) good bye
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Reviewed by prasanna from UK on 20th Jun 2011
i love it
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Reviewed by Andrews Fiagbe from UK on 5th Jun 2011
Is ok but it keep on freezing on/off
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Reviewed by Eric Murphy from UK on 3rd Jun 2011
This phone is just awesome ...its 3.2 MP camera seems to be very effective. source://http:cellhut.com
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Reviewed by haroon from UK on 8th Mar 2011
sony ericsons w760 is the lovely handset i have ever used
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Reviewed by Dan from UK on 26th Dec 2010
No way WIll I ever buy this phone again absolute rubbish charger broke down etc etc
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Reviewed by Mohu from UK on 26th Oct 2010
used this phone for an year ...not worth for the price..keypad stopped working...charger port is worse..am wondering how people rated sony as branded phone after seeing this kind of charger port..stay away from this model..lot of bugs..not dedecting memory card sometimes..reboots whenever it wishes..loved the way sliding worked when i bought..horrible experience in later stage
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Reviewed by Hero1 from UK on 19th Oct 2010
The worst phone ever. I had a sony ericsson w810 and it was much better than the w760i by far. I hoped that sony products would improve however, i was wrong.
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Reviewed by Mehreen from UK on 22nd Sep 2010
i have this mobile for more then 1 yr ... its working fine but from the past 2 months it continuously hangs and shuts down ! i hope it overcomes this problm apart from that an amazing phone !
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Reviewed by James from UK on 27th Aug 2010
I have had this phone for nearly one year now, at first all was fine then it kept crashing even after software updates. Then all of a sudden the menu key, the five key and then the hash key stopped working. I spoke to Sony who agreed to fix it free of charge as it has a 24 month manufacturers warranty, got the phone back today all the buttons have been fixed but it still crashed within five minutes of me switching the phone back on. Very poor phone, infact the worst Sony phone i have had as i have had no other brand of phones for the last 6 years. I will not be buying a Sony Ericsson phone ever again!
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Reviewed by April from UK on 26th Aug 2010
I loved this phone up until recently. I have had this phone about a near now. It is the W760i--hijacked phone. The phone recently started rebooting it's self. It got to where the phone would reboot and things would come up missing--ex. pictures, music, apps. I was able to do an update with the Sony update program and get it working again. Doing this once a week got annoying. Then finally the phone just starting rebooting it's self non stop. I was able to re-hijack the phone with a different firm ware. So far it has only rebooted like twice--which has not cause anything to go missing on the phone. I am just worried these problems will creep back up again. I so hope not--cause I love this phone and it was a good upgrade from the W810i. Although the W810i has and is sill a more stable phone. If anyone has any suggestions or any help--I love to hear what u have to say. If anyone knows of a good working firm ware version--could please share the version number with the rest of us.
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Reviewed by nicole from UK on 25th Jul 2010
this has been the best phone i have had so far, i think it is soo much better then the sony ericsson satio. i had it for 3 months then dropped it down the toilet, ive got to admit its not good with water like all phones but like i said its the best phone i have and i would recomend it to anyone its cheap, reliable and a very good phone. the camera is also good it is easy to use.
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Reviewed by WoolyLiberal from UK on 9th Jul 2010
Bad mistake.
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Reviewed by Mohamed from UK on 15th Jun 2010
This phone is so cool.take care and it will work perfectly.
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Reviewed by Tom from UK on 14th Jun 2010
Absolutely the worst cellphone I've ever had the displeasure of owning. This is my second 760 because the keypads are faulty. They kept going bad in different places. One time the "back" key and the "5" key, then the "Select" key and the "5" key. I bought a bunch of accessories and for nothing. STAY AWAY FROM SONY ERICSSON or you'll regret it! And yes, the 3.2 "camera" if you can call it that, is pure junk. Not worth wasting your time.
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Reviewed by keepwalking from UK on 13th Jun 2010
THE ONLY REVIEW you need to read is below by kilkenny on 11/05/2009. The phone is awesome for the price. But it has a huge setback like many other SE. The fastport connector is the absolute worst part of this phone, and this one problem is so big that it makes me forget the many things i like about this phone. Other than that i would have rated it 4 stars. If you want to be able to rate this phone highly i suggest u read the review mentioned above.
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Reviewed by Nicole from UK on 9th Jun 2010
When i got this phone it was good, it worked well and did everything, then one day it randomly froze in the start-up mode and did nothing, i took it to a telecom shop, those people shouldnt have jobs, they said they cant fix it and didnt even offer any kind of help. Dont buy this phone, you will be dissapointed.
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Reviewed by Eva from UK on 8th Jun 2010
I've had this phone as Xmas present for one and a half years and this was the lifespan of it,I guess.Yes,I did the software update,and it worked - till now.The menu buttons just gave up on me,I cannot reply or at all see my messages,doesnt wanna accept the memory card which works well with the other SE phone.Pretty expensive I've expected that i'm not gonna change it for a while... and now I can throw it away.Music ok though - until it started to cut off randomly too. Pity.
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Reviewed by abood from UK on 8th Jun 2010
its great phone i love it ... but there is no infrared in it .. and the problems you put .. it dosn't happen to me .. i update the software from software updater and i don't have any probs.
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Reviewed by jack from UK on 28th May 2010
My phone it sucks. It cuts off in the middle of my conversation i have to text instead of talk and it freezes up please listen and do not get this phone
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Reviewed by erin from UK on 21st May 2010
got this fone atm n yeah it has its faults bit compared 2 other fones tiz gr8 wood recomend gettin it
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Reviewed by Heinrich Beatoo from UK on 11th May 2010
It is not a wise option to buy this phone had mine for a month had to send it back for software repairs and another 4 times in period of almost 2 years.In the process they gave me a new one and the same thing happened. I spent more time without my phone than with it! Not Good!
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Reviewed by me;D from UK on 29th Apr 2010
best music i ve herd from phones
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Reviewed by Godwin from UK on 11th Apr 2010
So far is the best phone I've used. I know there are other types of phones but I'll for sure recommend it to all my friends. It's portable and works just like a computer. The only question is how does the front camera work
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Reviewed by trish from UK on 1st Mar 2010
I had this phone for almost a year and loved it, then for no reason at all the the top buttons and some of the number buttons stopped working. I turned it into warranty and received another one. The one I received would not find a network. So I turned it in again, and received another phone. I think this was a refurbished phone that they sent me because this time I only had it for about a month when the middle circle button and call button stopped working. I called warranty once again and tried to trouble shoot. This time when the tech told me to take the battery out with the phone on, when the phone came back on the circle button would enter but would not let me go up or down. Then the phone shut itself down and will not come back on at all. I really like the music features that sony ericsson offers. So I am now going to try the sony ericsson c905a I am hoping that this phone will work better.
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Reviewed by Empire from UK on 10th Feb 2010
got this phone everything seemed alright then i started to play music and it just shut down and i thought no biggy then it started to give other problems like freezing as for the camera 3.2 mp can work with although no flash or auto focus,music is great. without the problems a great phone so i upgraded the software and got rid of some the problems like shutting down when am playing music and dropping calls but maybe i didn't download the software properly don't knw
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Reviewed by Aaron Singh from UK on 7th Feb 2010
It is a great phone but it plays too soft.
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Reviewed by Pete from UK on 2nd Feb 2010
The camera is terrible, but the phone is ridiculously buggy: dropped calls, dropped bluetooth connections, random reboots, randomly unmounts the memory card (need to reindex all the music), etc. I did upgrade to the newest firmware when I got mine (around 12/2009). They must have never tested this thing, it's so goddamn buggy. The GPS uses a ton of battery power, which you don't have much of in the first place, and unfortunately you can't turn it on in flight mode to save energy like you can for bluetooth. For the record, the built-in GPS tracking app exports .gpx files.
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Reviewed by Dylan from UK on 28th Jan 2010
good phone to start out, but after about 6 months or so, started having problems. now it wont text or save numbers, and the music player doesnt work. i would NOT recomend this phone
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Reviewed by nancy from UK on 27th Jan 2010
yes , i love my mobile . it has many features like good clarity like digi-cam,we can play games very easily and intrestingly....
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Reviewed by Adam from UK on 14th Jan 2010
hi, ive had this phone for about half a year and i find it quite good :D its a bit slow sometimes but if you do a software update as soon as u buy it, its perfectly fine. its never dropped a call and the alarm always works. sound quality's good and i think the camera's pretty good for a phone. my only problem is that the charger connector has actually fallen out, but i made a desktop charger from two old phones which works great. i reccomend the phone
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Reviewed by Aditi from UK on 2nd Jan 2010
Brilliant camera quality compared to my Nokia 3.2 mp...speaker is good for music clarity and it works smooth! I've got a second-hand phone and its still working good.
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Reviewed by Alan from UK on 25th Dec 2009
Biggest piece of carp phone I have ever owned. I have had all the problems listed here in spades. Finally wouldn't start up at all & was only 13 months old. SE didn't even respond to my email. Maybe 13 months is a long time for some but I have been spoilt with great phones in the past. When my W760 died I put the sim straight back into my 7 year old Nokia with the original battery & not a problem.
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Reviewed by Irene from australia from UK on 20th Dec 2009
Rubbish.. The phone does not appreciate overuse of the buttons, and after only six months, the phone started to freeze on me, and it started to drop out of calls occasionally.. However, after 14 months, now the phone is freezing on me once or twice a day - used to be a month or a week - and the reception isn't exactly brilliant, either..
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Reviewed by - from UK on 18th Dec 2009
Decent music player, but the battery life is poor, and the software has a lot of quirks (random shutoffs, screen blackouts, etc.). The built-in GPS app works for tracking, but what sucks is that "Flight mode" shuts off the radio AND GPS antennae, so while you're tracking your path out in the middle of nowhere without cell phone reception your phone keeps searching for a cell tower and thus dies much sooner that it would have to. The phone is also pretty slow like others commented, and the camera does suck. It also doesn't have a standard 3.5 mm headphone jack, only some proprietary Sony Ericsson crap which doubles as the power connector -- you CAN plug in your standard headphones in the hands-free, but if you lose that you're hosed. Because of the multi-purpose outlet, aftermarket power-connectors don't let you connect a headphone while charging, either. Also doesn't have a separate USB output, that's again that stupid connector for which you need a special cable (S E will send you that for free at least; 4 aftermarket USB cables I ordered via Amazon/Ebay were all incompatible, despite the seller's claims). I did get a cheap 4 GB memory card for it, so it's a low-end phone+music player for me.
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Reviewed by Claireeee from UK on 6th Dec 2009
i bought this fne in march o9 it was excellent for a few months then startd actin up and th charging port came loose. sent it away 2 get fixed and it was fine til my son got hold of it...... but otha than tht its a great fne, camera was great, and its so easy to use.. i would reccomend it, but not if ur clumsy or have a very inquisitive 10 month old
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Reviewed by Expert user from UK on 5th Dec 2009
i recommend u update your phone to relief problems such as freezing , restarting etc.
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Reviewed by ViciousXUSMC from UK on 25th Nov 2009
I have two of these phones and had them for a tad over a year now. I would have given it a 4 or 5 star rating had I done the review when I first got the product but after a years time with it you notice its flaws, and most unfortunately for this phone the flaws are too significant to just ignore. Slow processing, it lags often just trying to open the menus, sometimes for over a minute making you think the phone is broken. Slow processing also means it cant play video files nearly as high of a quality as Sony said it can/should, so watching videos on this phone sucks they will lag and audio will come out of sync. Music, the one thing this phone does great also has a major flaw, the bluetooth doesn't pair properly to my headphones (Motorola S9HD) almost half the time it will pair but then still play music from the phone speakers instead of from my headphones making me resync it over and over until it works. No other device has ever had issues for me. Also my first annoyance with this phone was no support for custom ring tones unless they were under a certain file size, so you could not just pick your favorite song on your phone and make it a tone you had to chip the phone down to a small size. Tons of flaws here, makes me miss my solid W600 I had before it. Good points are the long battery life and solid build quality/design.
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Reviewed by Billy from UK on 24th Nov 2009
This phone is terrible! Only had it a month and thats it gubbed already!!! do not buy!!!!
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Reviewed by Bryce from UK on 5th Nov 2009
This phone is a very good looking phone. It has many problems such as battery life i was unable to charge the phone a couple times had to send in to get a new one and now I am having problems with the buttons not working.
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Reviewed by max from UK on 27th Oct 2009
Ive only had problems from the very start with this phone ... what rubbish
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Reviewed by PhoebZ from UK on 7th Oct 2009
Appears that for a walkman and gaming peripheral this cellphone was excellent. The camera is only an addition, every cell has it. BTW, if you complaining about the camera, it's a walkman series, not a camera series, so if you want a best result try the C905, or in the higher class you can get both such as W995 or Aino. The price worth the function. My mom has it, and working well too.
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Reviewed by Jubby from UK on 5th Oct 2009
This phone is great for memory and you can have thousands of messages saved which i like! After 6months the screen went blank and went fuzzy, had to get it fixed. Now it wont charge and i am really annoyed! It started off by having to hold the charger in place but now i have no phone to use. Any ideas????
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Reviewed by Abbe from UK on 23rd Sep 2009
I think this mobile is good, but i can't charge it, it says;You can't charge your phone. You need a SE Battery. But althought i have SE Battery. Anyone who can solve this problem. Add me on msn Abbe-fotboll@hotmail.com
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Reviewed by Joanne from UK on 10th Sep 2009
This phone is absolute rubbish, it looks nice but works like junk. Calls are constantly dropped, the alarms do not always work, the screen freezes, it switches off on its own and the camera is a complete waste of time. Don't waste your money and buy this phone.
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Reviewed by maggie from UK on 2nd Sep 2009
Load of rubbish,worst phone Ive ever had, total rip-off,software lag(takes up to 20 seconds for it to dial input number),switches itself off several times a day,didnt disconnect a call till about the 10th go, then the red button popped up,looked like plastic concertina mechanism under button had split. 02 are saying that somehow I managed to get something sharp under it and split it, and will not honour the guarantee! I will NEVER NEVER buy Sony Ericsson again.Or from 02.
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Reviewed by : ] from UK on 21st Aug 2009
awesome
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Reviewed by Goneet from UK on 4th Aug 2009
This phone is dreadful. It crashes constantly. DO NOT BUY IT!
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Reviewed by Jenny from UK on 20th Jul 2009
I have had it 11 months and it has justbroken down and won't turn on. There are a number of problems like freezing and turning itself off. It also delted all of my contacts,pictures and music which i have not been able to get back. It is a good phone apart from the floors. The camera is amazing although there is no flash. It seems much better than 3.2megapixels and the pictures still look good when they have been enlarged. I had over 500 songs on the phone and hundreds of pictures which didn't seem to slow the phone down, except for the freezing. I would not recommend getting this phone, inless they have fixed the faults. Although it has some good aps they dont make up for all the bad stuff. It is a good phone though.
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Reviewed by Ray from UK on 12th Jul 2009
Had a W760i and so did my wife. Both had problems with voice drop out and charging not working.Also mp3 music playback dropping out.Sent my unit back could not fix it the second time so they sent me a different model phone.
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Reviewed by Justin from UK on 10th Jul 2009
the phone is most useless phone i ever use...tis phone take up to 20 minutes to boot up!!!oh gosh~sad about tis phone~
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Reviewed by dzo from UK on 4th Jul 2009
everythig would be ok, except taht it freezes very often. freezes while browsing, listening to music...
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Reviewed by Azza from UK on 22nd Jun 2009
This phone is Great! Ignore the review...For a mobile phone the Camera is Great with 3.2 mp and most common mobiles have about 2 mp...If you really bothered by it no focusing or anything BUY A REAL CAMERA THEN, ITS A MOBILE! Again, Music is awsome...got mine from an o2 shop and got free 2gb Mempry Card. Im also i big fan of Sony Erisson so this is perfect. So if you thinking about buying this phone.. go for it! Its awsome! Looks cool aswell! Also i have experianced no problems at all with the phone...only slite thing is the menu can be bit slow when you first switch it on...after that its fine.
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Reviewed by chris from UK on 19th Jun 2009
i have had this phone since january 2009 and at first i couldnt stand it. the contstant stutters from the walkman and thr re-booting issues were really annoying me! but after a update from sony it fixed all the issues. it still re-boots itself alot of the time but i will live with it. the phone is very very very slow when listening to music though and also animated wallpapers do not stay animated once the phone keypad has locked :/. i gave up with it and decided to go back to my k550i and my w580 :/
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Reviewed by PappaJ from UK on 18th Jun 2009
On paper this phone looks excellent - lots of nice technical details. But the internal software is very rubbish so you'll have to be prepared for reboots, hangs and funny errors (for instance for about 3 weeks my phone started the mediaplayer whenever I press 9 on the keyboard - quite frustrating if I needed to call someone with the digit 9 in their number). Another time all my programs and applications suddenly stopped working and I need to FW-upgrade it to fix it. Don't buy it!
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Reviewed by Adam from UK on 15th Jun 2009
Mixed feelings about this phone, im on my seconds W760 now, first onbe worked fine for a month no problems whatsoever, then it had software issue, music pausing and phone restarting, updated the software and it worked fine again, i did however and still currently get the random restarting (which i read somewhere is somthing thats meant to happen to the w760) another month on the charging pins fell out, took phone for repair, got it back to find the pins had been cheaply and uncarefully glued back in, wokrwed fine though. then i took it out in some slight rain, and it died, luckly no evidence to suggest water damage so i took it to the shop and got a replacement, got the replacement had keapad problems which only occored wehn memstick was in, i still get the random restarting, and every so often the screen goes fuzzy, but this phone appears to be working great, i thinkits a lottery as to weather you get a good or a bad one, but in my opinion awesome phone, after a software upgrade:P 4 stars because of software issues:P
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Reviewed by Tom from UK on 15th Jun 2009
Phone started off ok, then the connoector for the heaaphones and charger stopped working properly, this persisted until i finally got a new phone. There's nothing particuarly special about this, bit of a waste of money.
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Reviewed by Mike from england from UK on 5th Jun 2009
dont buy this phone ! freezes all the time, buttons stop working for hours. wont turn on sometimes. camera rubbish. not a sturdy design. DONT WASTE YOUR MONEY ON THIS PHONE !
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Reviewed by Chris from UK on 24th May 2009
I have had my w760i for about 6 months now and at first the phone had some major problems that sony ericsson needed to sort out. but after a software update it changed into a really good phone. the only thing that annoys me if the animated wallpapers dont move after you have locked the keypad unless you have a picture as a screensaver.
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Reviewed by laura from UK on 21st May 2009
what a load of rubbish. rubbish camera, cuts out when on a call and freezes ALL the time! so glad my upgrade is due next month!
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Reviewed by Darren from UK on 17th May 2009
I've always had SE phones and have never had trouble with any of them, until now. This one kept shutting down (about 15 to 20 times a day) so I flashed the software and it didn't fix the problem. Sent it back to o2 and it came back damaged. Sent the phone straight back and it came back damaged again. Finally got a brand new replacement W760 and it has started crashing again - after just 2 days. I wouldn't mind but I emailed SE support before I bought this phone and they said there were no issues with this phone. On the plus side, this phone can actually take a 4meg card, has superb features, and is good for my big hands, but the reliability is so disappointing I can't recommend it - even though I want to. My problem now is to find a suitable replacement phone. Might have to change to another brand.
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Reviewed by Elvis from UK on 15th May 2009
Unfortunately as with most Sony equipment, its beauty is only skin deep. Yes you've probably guessed already that I am not about to sing the praises of this device, in fact having watched various parts give up the ghost and realising that the component parts are so cheap that even the Chinese refuse to duplicate them. As for customer service you'd be better off expecting Basil Fawlty to be crowned Hotelier of the year. Indeed I would go so far as to state that Microsoft supplied the components for this phone from some iffy Xboxes they had received as returns. And don't get me started on their service and repair center run by Kahones and Nasty. (Kuehne+Nagel) Who's trained engineers are no more than Monkeys, just about capable off flashing and the re-installation of software, but any serious problem is soon Classified as water or Liquid damage and the warranty voided. Don't believe me then why do you think they ask you to freepost your phone for repair? Believe me this is no altruistic move on their part but rather to ensure that your phone arrives after being subjected to the sort of environmental conditions that would make a Soldier weep. Don't believe me then to prove it I'd ask you to place an old Mobile in an envelope and place the envelope in your garden, sheltered from rain, or on a outside window ledge, occasionally bringing it back inside the house to simulate the sorting office Etc' After a couple of days and nights outside bring the phone back indoors and open it to reveal the circuit board. I'll bet a pound to a penny that your phone shows signs of condensation which when dry will leave a residue, this is the water damage that voids your warranty. indeed come to think of it how many of us when purchasing a new phone bother to have it inspected for water damage? The truth is that as this rubbish and indeed all Sony Ericsson's range is sold in Britain it obviously needs to be insulated against the odd raindrop, and unlike Microsoft Sony Ericsson have still to admit that their manufacturing process is ?????. Don't care though I'm back using my Lg shine, a much better phone in every aspect. A real shame the star ratings don't allow negatives!! Don't buy an Ericsson unless you is batty.
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Reviewed by ceri from UK on 11th May 2009
its a great phone i love it !!!! no major probs best phone i've had plus u can drop it thousons of times and it will still work fine :L x
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Reviewed by Samantha from UK on 8th Mar 2009
Simply, dont buy it
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Reviewed by staceyy from UK on 6th Mar 2009
this phone is a load of rubbish DONT BUY IT if you do your being ripped off. it turns itself off, freezes, ends calls and mine is actually falling to bits. things are falling off it all the time. the only good thing about it is its style the rest is rubbish!!!!!!!!!!! DONT BUY IT WHAT EVER YOU DO !!!!!!!!
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Reviewed by Chris Davies from UK on 4th Mar 2009
I have this phone. I URGE YOU NOT TO BUY IT. Ok its alrite, but the focus on the camera is awful, everyones always shaking ever so slightly, and this is enough to put the damn thing out of focus! It is so so so so so slow, its not great for music, its quiterer than the w810i and so much slower. And my god it freezes, it hates Sim Cards, hates its battery and isnt keen on memory sticks. Oh and it has stupid buttons to answer and make calls, catch ya nail on them and they rip off, as i know, |:. 2 weeks without it and went back to my w810i, such a better phone. The reason it is so slow is because Sony Ericsson changed their software. When networks such as o2 and orange get the phone, they plaster their software on top of the original so every phone has the same layout, the new ericsson software doesnt like network software, thus it freezes. Seriously, dont but this phone. Buy the old w810i before it, dont get this. For god sake buy summut else. Point made lol.
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Reviewed by nicky from UK on 28th Feb 2009
all u people who say the phone freezes do u lot buy it 2nd hand or do u buy it from a dodgy site
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Reviewed by omar from UK on 28th Feb 2009
hello every one for who have problems with the phone . i did had some problems with it in the first , to resolve that go to the sonyericsson web site download the phone update tool to your pc , plug your phone by usb cable , update by doing exactly the instructions of the update tool gives , enjoy your phone it worths its value :)
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Reviewed by gia_hn from UK on 26th Feb 2009
has anyone fixed the alarm problem yet? man i hate that i have to set it EVERY NIGHT! That and it freezing sometimes are my only problems with the phone... i've never lost info and hope i never do...have had it since...hmmm october or november 08.
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Reviewed by kasia from UK on 25th Feb 2009
i really wanted this phone to work, as i liked the way it looks, 3G, GPS and the camera(but cant zoom anything unless in VGA picture size). Unfortunately it keep freezing while playing, takes time when pressed options too quickly, and the most annoying- cuts off for 2-3 seconds during a call. So now Im back on my old K660i, which still seems to work quicker.
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Reviewed by sammi from UK on 19th Feb 2009
the phone looks nice but i have had so many problems with it that many times i have been back to 02 with it i might as well live there, it always crashes and switches it self off plus there is no flash on the camera. i would advise not to buy it.
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Reviewed by Colin from UK on 17th Feb 2009
Sony really dropped the ball on this one. It looks nice and has nice features but the quality is dreadful. My first one, the GPS died after the first 3 weeks. Got replacement but now after 4 months the charging/headphone/data socket has come loose and won't connect. So it's got to go back again. Add that to frequent crashes and glitches in the music playback, and and I would never recommend this phone. I've had the K700i and two K750i's which were excellent, but after the W760i I am seriously considering getting a different brand for my next phone.
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Reviewed by Gill from UK on 16th Feb 2009
Same problem as others..switches itself off for no reason! Tried the Sony updates as suggested but to no avail. Just sent it off through t-mobile so will see if they rectify the problem. Other than that I like the phone, camera isn't the best but can live with it. If I had done my research though I would have gone for a different phone!
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Reviewed by S from UK on 12th Feb 2009
This one is not bad in functions, except for turning off itself sometimes and got the data erase by itself (losing phone numbers and photos)
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Reviewed by kim from UK on 12th Feb 2009
whatever you may hear about this phone, don't ever buy it! it is the most awful phone i have ever had and wil not be repeating the experience with another sony ericsson. i have had to replace it 3 times and it is stil rubbish. just put it into my bag and now the screen wont turn on or anything! i have lost all my numbers and have not been happy since i got it... waste of money, time and space in my opinion! going back to good old samsung wen i get a new contract...
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Reviewed by guitaro from UK on 11th Feb 2009
No problems with this phone. Works good for me! Love the fact that it has fast internet, 3D-gaming, music and radio. For taking picture I have friends ;)
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Reviewed by Cat from UK on 10th Feb 2009
This phone is terrible, the camera is a waste of time, all photos are out of focus! I have now had 4 handsets sent to me and all had problems! 1st was soooo slow, 2nd crashed all the time and would turn itself off, 3rd screen kept lighting up then going dark, 4th when making calls it is fuzzy and echos! Finally I'm being sent another model of handset, just hoping I dont have the same problems! Not impressed at all by this phone!
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Reviewed by JL from UK on 8th Feb 2009
Great looking phone with plenty of features particularly if your into listening to music. Unfortunately after having it for two weeks its going back to O2 . It simply cuts off in the middle of calls and is totally unreliable. The camera is also pretty poor however the problem with it re the calls makes it a disaster. Unfortunately they are sending another in its place , we will wait to see what it is like.
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Reviewed by paige from UK on 8th Feb 2009
DONT BOTHER BUYING THIS PHONE its so faulty its untrue it crashes/freezes ends calls on its own and to top it off its not charging properly and headphones and usb dont work right waster!
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Reviewed by Hosh from UK on 7th Feb 2009
The review at mobile-phones-uk.org.uk is spot on. I have the misfortune of owning this phone and it is a problem phone. Please DON'T buy this phone. It freezes, lags, hangs, drops calls and does everything possible to prevent you from communicating. My phone has already been to the SONY service centre for repair and free replacement of circuit board. Not happening.
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Reviewed by LouLou from UK on 7th Feb 2009
i also read a few negative reviews before buying the w760i but my heart ruled my head and i went for it anyway. this phone randomly turns off when it loses signal or when your recievin texts sometimes. the part what you plug your charger into FELL OU T!! Wouldnt recomend,, ive only had it since christmas
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Reviewed by gary from UK on 7th Feb 2009
had this phone for a few months, turns itself off constantly,alarm works when it wants to,when making calls you lose the other persons sound for 10 second periods.....and then it just dies for no reason! mine has died completly now, and if previous experience is anything to go by,if you send it away for repair,they just tell you its water damaged....and charge you a tenner to get it back.i will never use s.e. phones again.ive had three various models of s.e. and all have died....what does that tell you? BUY AT YOUR PERIL.
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Reviewed by Puresounds from UK on 1st Feb 2009
Guys Let me make a suggestion If you are on o2 with this phone and are having problems i suggest you Debrand it as i have done and beleive me you will find a big diffrence with the phone and the satnav software will appear.. the phone is a cracking peace of kit for the money... yes i know the camera does let it down a bit but come on guys stop moaning that you like the look of the phone but it keeps crashing and fix it.... you wont be sorry
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Reviewed by wally from UK on 31st Jan 2009
Phone keeps on dropping out mid conversation so I can't hear the other person even though they can hear me. Also alarm sometimes works and sometimes doesn't. Basically, the two features I use don't work...hard to recommend it.
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Reviewed by Mattyb from UK on 30th Jan 2009
I have to say i agree with everyone else here. The keys did not work so i could not select anything or type in certain numbers. Got it repaired but still did not do the job. Got it repaired again and it now works however it now ramdomly restarts and sometimes says inactive sim. WTF is up with this phone!!!!!!!!!!! They even sent me a new one and it still mucks up
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Reviewed by Vincent from UK on 29th Jan 2009
Great idea but extremely poor execution. Same problems as reported by Sharon from the US (post from 16th Dec 2008) Had to take it back after 3 months. Sony, stick to what you do best-hi-fi's, TV's & Playstation!
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Reviewed by Iain from UK on 27th Jan 2009
Worst phone i've ever had. Freezes all the time, restarts randomly, the charging bit on the phone broke so I had it repaired and it broke again about 1 week after I got it back. DO NOT BUY THIS PHONE.
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Reviewed by hayley from UK on 26th Jan 2009
after spending £130 on this phone for my boyfriends birthday, it broken after 3 months. we mailed it to sony ericson where they told him the 6 odd things that were wrong with it were his fault. he has taken care of it since i bought it for him (as hell hath no fear than the wrath of a woman) but sony ericson won't take resposibility for the thing. it started off as a pretty cool phone, but then it would turn off, the buttons wouldnt work etc. my friend bought the same phone and the alarm didnt work, however she managed to get her money back. Stay away from son ericson, theyre all rubbish and my dads is starting to break now!
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Reviewed by Jessica from UK on 23rd Jan 2009
I thought it was just my phone that randomly froze but I'm pleased to see it's a common fault. My alarm never goes off so I have to set two every morning. I can't count the number of times I've slept in and missed trains. It's such a shame as I loved my previous Sony phone. I might have to go back to my old (reliable) phone if I can't fix this one.
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Reviewed by Vinnie(india) from UK on 22nd Jan 2009
Hmmmm.... Recently bought tha fon. ... Not bad... N no gud either ... Xlant 4 internet... Normal camera.....muzic gud at headphone... Slow bt stylish and lots of features.... Lov it
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Reviewed by Amy from UK on 21st Jan 2009
I got this phone on contract - got it and with in one day it was freezing and turning itself off. Arranged a new one - next one exactly the same. Third one came worked well for 3 days and then died - wont turn on, wont charge - nothing !!! I am not unlucky with phones others have lasted years . This is an awful phone and i wouldnt recommend it to anyone!!
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Reviewed by Connie from UK on 21st Jan 2009
Do NOT buy this phone!!!! It has so many problems, i'm now on my THIRD and this ones still rubbish!! Its so frustrating!!! Buy any other phone, it will be so much better. A total waste of time and money
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Reviewed by nick from england on 18th Jan 2009
hey. please dont make the same mistake as i did. i read a few negative reviews before buying the w760i but my heart ruled my head and i went for it anyway. CAMERA? waste of time. rubbish quality no matter what settings you use. no flash or light so unless u tape a tourch to your fone then i would'nt bother. MUSIC? is not bad i suppose but if i was looking for just music then ide buy an mp3 player for HALF the price and TWICE the quality. to top it all off there are a lot of ISSUSES with the fone . unexpected random restarting of the fone, very slow menu switching, freezing up, ending of calls. PLEASE BE ADVISED! @#%*@%$!@*&%!!!!
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Reviewed by emma from roydes on 15th Jan 2009
it is an exellent phone other than the non focusable camera unless it is switched to a vga camera:(
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Reviewed by Charlene from Ireland on 10th Jan 2009
Phones is greatt :) nevaa get bored and music quality is GREAT !! Best Evaa.. real trendy too :D
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Reviewed by Abdullah from UNITED KINGDOM on 8th Jan 2009
mine workin great!!!!!!!!!!!!!!!!!!!!!!!!!
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Reviewed by redstar from hampshire on 8th Jan 2009
this phone is rubbish,the list of problems i have had with this phone is stupid.not worth having
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Reviewed by Dre from Trinidad on 7th Jan 2009
Cool phone, initially had problems but after a software upgrade everything was fixed
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