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Sony Ericsson W550i review

 Review: November 2005  

Last updated January 2009

Rating: 2 stars

In a nutshell: Music player phone with swivel design.

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The W550i is another Walkman™ branded phone from Sony Ericsson. It's a swivel action phone, like the Sony Ericsson S700i from last year. When closed, you can use the music functions of the phone, play games and access the menu. The phone is easy to open, and you then have access to the full keypad. The numeric keypad isn't the easiest to use, but it's acceptable. The W550i is available in a choice of three colours: Universe Blue, Orchid White and Vibrant Orange, with changeable covers.

As you'd expect from a phone carrying the Walkman logo, there's a digital music player and a built-in FM radio. Putting music onto the W550i is easy, as CD-ripping PC software is supplied with the phone. Using the Bluetooth connection you can drag and drop MP3 tracks from your PC to the phone. Flight mode lets you use the music player whilst on an aircraft.

The phone also has a good 1.3 megapixel camera plus a video camera. There's an easy-to-use menu for the camera functions, and a dedicated camera button. The screen is large (1.8") and high quality, with 262,000 colours.

The W550i is also designed for games, with dedicated gaming buttons. Games are played with the phone horizontal, making it easy to hold like a games console, and also making best use of the screen. You can use Bluetooth for wireless multi-player games.

The phone is easy to use, with an icon-driven desktop and an intuitive menu. A file manager application is used to move music tracks and other items. Voice control can be used to answer or reject calls, and to make calls from your phonebook.

In conclusion, the W550i is a good phone for music lovers. Although there's no memory card, 256 Mbytes is more than most phones and is enough to make this into a useable MP3 player (enough for around 75 tracks). The sound quality is excellent. The camera is good, though not as good as the W800i's, and the screen is also good, though not as large as that on the S700i. The phone is generally very easy to use, although the keypad is not ideal for texting. However the W550i is not a reliable phone. Many users have suffered from a problem where the screen turns white and the phone has to be replaced, and some users have reported temperemental Bluetooth connectivity. The Sony Ericsson W800i is a much better option.

Sony Ericsson W550i features include:

  • Walkman media player with Mega Bass™ and stereo widening
  • FM radio with RDS
  • Stereo headset supplied
  • 1.3 megapixel camera with 4x digital zoom, photo light and picture editor
  • Video camera with VideoDJ™ video editing software
  • Sound recorder
  • Display: TFT, 262k colours, 176 x 220 pixels
  • Speakerphone
  • Messaging: SMS, EMS, MMS, instant messaging, email
  • predictive text
  • 40-voice polyphonic ringtones
  • MusicDJ™ MIDI melody composer
  • Animated wallpaper & screensaver
  • 3D Games: embedded & downloadable
  • Picture phonebook
  • Personal organiser functions
  • Changeable covers
  • Memory: 256 Mbytes
  • Connectivity: Bluetooth, USB & infrared, modem
  • WAP 2.0, GPRS
  • XHTML browser
  • Vibration alert
  • Triband
  • Size: 93 x 47 x 23 mm
  • Weight: 120g
  • Talktime: 8 hours
  • Battery standby: 375 hours

Sony Ericsson W550i user reviews

Love this product? Hate it? Please share your experiences to help other people choose the product that's best for them. Please do not review this product if you have not used it. This is a review site, not a forum, so please don't just ask questions. Please do not use swear words or offensive language, and please, no advertising!

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Average rating from 240 reviews:

Reviewed by faizan bashir from pakistan on 7th Dec 2014
my mobile is dead it veiws white screen.

Reviewed by Tharindu from sri lanka on 8th May 2014
w550i phone battari low an short

Reviewed by daniel from philippines on 9th Feb 2012
well all i can say it's nice,, but now i can't used it anymore.. it has WSOD... SO SAD

Reviewed by Lily from Philippines on 1st Jan 2012
I had this phone for my birthday. It worked great for a few months, then, it had problems, at first some of the keys didn't work. It fixed itself then started to have a buggy problem with a white screen. I had it fixed. And a couple of months more, the white screen happened again. I had it repaired for like three times and then it reached the stage of no return. It's now a paperweight on my desk.

Reviewed by Joyce from UK on 19th Oct 2010
owned this phone since it first came on the market, a loyal friend! dropped it about a year ago, got it mended and it continued to work well; however something caused it to lose the icons on the front and I thought it got fixed when a mobile repair shop replaced the "ribbon". Not happy though because my photos, messages and contacts have been lost! I kept these for years - can anyone advise how to repair its memory as I think the repair has possibly been botched?

Reviewed by Dave from UK on 27th Jul 2009
Another issue, the screws fastening the front to the swivelling mechanism have a tendency to work themselves loose, and are impossible to replace at all due to their location within the housing.

Reviewed by rosanna from UK on 8th Jun 2009
i have had this phone for about 4 years now and it is solid. the best phone i have ever owned. brilliant. its invincible

Reviewed by Pragadesh from UK on 25th Jan 2009
I love sony ericsson mobil

Reviewed by Evangelle from UK on 18th Jan 2009
I have this phone since 2006 and I love it!

Reviewed by user from UK on 5th Jan 2009
i have this phone for over 2.5 years and i cant have my hands off it.its the best phone ,has a brilliant sound quality and clarity and 256 mb is enough for me but i also have a n96 and apple iphone 3g.but sound of w550 is better than the 2.

Reviewed by Gopal from UK on 12th Dec 2008
it is the best phone ever because it is made for games and it is cheap i love the phone and iwill spred it to the world

Reviewed by val from UK on 21st Nov 2008
i've had the s/e w550i for a while now. I love it, i dont have any problems with it. Thought about changing it but the only thing i would change is a better camera. The camera isnt great but on a 1.3 mp. I never use the internet (dont know how). You have 512 mb on the mp3 player which is enough. The phone allows you to set your favourite song as a ring tone. I dont play games, but you can down load games. I have never been able to get the voice reconistion to work but never got that to work on any phone. If you want a good basic phone with a few added extras in a good price range this is for you

Reviewed by Gopal from UK on 27th Sep 2008
i think this phone is COOL!!!!!!!!!

Reviewed by nita from UK on 25th Sep 2008
the screen does go white but i still love the fone!

Reviewed by Sion from UK on 19th Sep 2008
I have this phone and i tink it is great had no problems with it and had it for a year! Not a bad phone

Reviewed by jojo from UK on 2nd Aug 2008
iits a good fone i reli liked it

Reviewed by elljibub from UK on 14th Jun 2008
This phone is great. unfortunatly, after 2 years of it being absolutly perfect, i has finally run out of stream so to say but it was and still remains an excellent phone and even if you are looking for a superb and cheap pay as you go phone, it is my first choice. you can get it for 79.99 at the carphone warehouse and it's worth every penny. my next phone will not be a sony ericsson but it will be the nokia 5610 and that was chosen partly cause of this websites review. cheers, and get the w550 if you have the chance

Reviewed by James from UK on 13th Jun 2008
Ive had the phone for 2 years and even after many times of dropping it on the floor it still works! well, it did untill last week when the screws on the swivel came loose and eventually left me with the phone in half connected by wires only. i have had tempermental bluetooth which after 12 months wouldnt send past the person next to me. nearly indistructable but not good enough

Reviewed by Jo from UK on 29th May 2008
I have had this phone for nearly 3 years now and it is great!!i have dropped it soooo many times and it still works. The swivel is abit loose now but that can be easily fixed. The camera is very good and so is the music player. The only bad thing i would say about this phone is that it is quite chunky and some would say not very nice looking which is pretty minor given how realiable it is..........

Reviewed by bob from UK on 26th May 2008
i think it realy good

Reviewed by Dan from UK on 4th May 2008
i got the w550i and i reckon its a alryt fone apart from the fact that i cant connect it to the net through my wireless and i cant use the camera cuz i cant up date it any1 know how to solve this plz email me on dan2k8@blueyonder.co.uk thanks

Reviewed by Cat from UK on 2nd Apr 2008
Ok i have had this phone 4 over a year now. I LOVE IT!! it has everything you need. lots of space for music VERY VERY load so you can actually hear the music. Camera- not brillant but i think good enough. it has the zoom quality which is great! The best thing about it i think is that you can make it personally yours. you can change the covers to wateva cover you want. You can have different songs for different people and you also have the bluetooth and infa red. Battery is really good also which is greatcause your always listening to music on it. Its a great phone bit out of date now but i would definately get another one.

Reviewed by Mr x from UK on 15th Mar 2008

Reviewed by Michael from UK on 13th Feb 2008
The Sony Ericsson w550i, is not perfect, and it is not bad. I find it good, i like it, and it's probably the best cell i have ever had. The white screen thing happened to me though, a couple of restarts fixed the thing - annoying though :)

Reviewed by Bethany from UK on 16th Dec 2007
I have had this phone 2wice now and it is amazing. apart from 2 things. When you are on the phone the person on the other line cant here you very well And the reason i have hhad it 2wice is because the swivel keeps breaking. I wouldnt really recomend it to anyone as the 2 faults put me right off it!! xxxx

Reviewed by lewis from UK on 16th Dec 2007
i've had this phone for 2years now and it has just started to go wrong... the middle button turns it of and the left game button does aswell but appart from that it's a wonderful phone .. thinkin about gettin the w880i now as walkmans are very good!!!!!

Reviewed by Steve from UK on 20th Nov 2007
This phone is awful. It is unpredictable and unreliable. I have had the same problems as other people i.e. the vibrating alert not stopping unless you unplug the battery. The silent mode staying on silent mode even though you switched it off. I have now got the dreaded blank white screen and can no longer use the phone. I used to have a SE P900 and it worked great, so it seems to just be this model of phone, and not all Sony phones. If you are thinking of buying this phone, then read down the reviews and see how many people have a dead/un-useable phone before you throw away money. It isn't worth the risk.

Reviewed by laura from UK on 17th Nov 2007
it was good at first, but ive had mine a year now. and had soo many problems with it! they are not water durable! and it keeps turning off...i think the battery may have gone!

Reviewed by Chatlotte from UK on 3rd Nov 2007

Reviewed by Jasmine b from UK on 3rd Oct 2007
The sony ericsson is a very very good phone and with it , it features so many good abilities with the camera and the messaging well evrery thing and all of my friends who have one say its good for your money and by now the phones have gone down in price by about 50 although with it its very rare that you'll find then in shops.

Reviewed by Jo from UK on 28th Sep 2007
I have had this phone for a good eight months. However, two screws have just fallen out of my phone. They became dislodged from the bracket that holds front and back together, thus making access to keypad very difficult!!!!! Also having problems accepting calls, I can hear them but they get nothing!!!!! Would get this phone again, now on the look out for something else!

Reviewed by sam from UK on 27th Sep 2007
this phone is my faviourite although the phone i have now alot of my friends and family have got rid of it as sony erricson are a big let down!!

Reviewed by Leigh from UK on 26th Sep 2007
ive had the phone for 19months now :D so it lasts and is reliable. I came on this site to see review for new samsung but im here so... Its a great phone and the walkman is brilliant supplied with high quality earphones. I have had a few problems though, the bluetooth is pretty usless, its slow and can fail to pickup or be pickedup. The camera is gd but ive seen better from other 1.3mp. Over all great phone but i feel sony need to bring out a new phones that outdoes all others :) with lots of memory great camera ect

Reviewed by Bluechip (Grenada) from UK on 25th Sep 2007
Of all the phones i have bought, this is it, the real thing. I bought it in India and the price was really great. It is easy to navigate and i think sony made it with the customers in mind. Everything you need in a phone is built in in it. I charge it once every 2 weeks and i can tell you, the battery life is exceptional. Regardless to what other say, i can recommend this phone to any and everyone. The only shortcoming though is its reception. It could do a lot better with increased signal strength. It fails to get signal where other phones have excellent reception.

Reviewed by donna from UK on 20th Sep 2007
i had my phone for about 1 month when i had a call so i opened it up and the tophalf of the phone had came off fromm the bottom!

Reviewed by mujarrad birmingham from UK on 16th Sep 2007
da best phone in the world

Reviewed by Vijaykumar from UK on 7th Sep 2007
Mobile is excellent. I like sound in mobile One thing in mobile i didn't like was memory is not expandable. If memory was expandable it would be top and most sucssessful model in market.

Reviewed by Amitabh from UK on 31st Aug 2007
Excellent phone.Speakers are top notch.Excellent 1.8 screen and good gaming capabilities.Only one problem is there that is there no expandable memory card slot.

Reviewed by BILL from UK on 26th Aug 2007

Reviewed by Alison from UK on 22nd Aug 2007
Best phone I ever used. I will never use a Nokia again, they are soooo 1990's. Battery life would tramp all over that of a Nokia. sony Ericsson is number 1.

Reviewed by L Maddison from UK on 20th Aug 2007
Ive had my Sony Ericsson w 550i now for over a year and despite it getting some real hammer, i've had no problems at all with it! Even though i'm an old codger compared to some of you younger tech heads (I'm 44)I still use the phone for listenng to music while at work nd get full use from the other functions such as camera etc - i'ts not let me down yet. I find it very easy to download music from my wifes laptop, though i cant comment on the ripping software supplied with the phone as I always use "Free-rip" a free ripping programme commonly available. I reccomend this too! All in all this is one phone i'll be keeping until I have to change.

Reviewed by bojm3a_bakali@hotmail.com from UK on 19th Aug 2007

Reviewed by wil from UK on 12th Aug 2007
ive had this phone 4 a year n abit n its the best phone ive eva had !!!! its awsome bt i'm rEADY 4 A NEW 1 any suggestions ??

Reviewed by Abhay from UK on 31st Jul 2007
I have one for a year and its just great

Reviewed by chris from UK on 26th Jul 2007
its a bit big good for music but it can't fit a memory card init

Reviewed by Roisin Ferris from UK on 25th Jul 2007
I loved this phone! Got mine stolen and havent been able to find a new one to buy!! Great phone!

Reviewed by Bongani from UK on 24th Jul 2007
Generally a clumsy phone not bad,but clumsy

Reviewed by karen from UK on 23rd Jul 2007
I have had this phone for over a year now and it is the best phone I have ever had. Excellent battery life and really easy to use. The only complaint I have about it is that the camera isn't great - a lot of my pictures turn out blurry. excellent wee phone all in all.

Reviewed by Lisa from UK on 20th Jul 2007
I have had the w550i for around 2 years now, and have had no problem texting nor have i had any white screen problems. I love this phone. However, i would say my only gripe with it is the sound quality from the inbuilt speakers, the mp3's appear very tinny, but when attatched to my hifi they sound absolutley fine... I must say though that as a normally total nokia fan this phone by far surpasses the "idiotproof" operabililty of the nokia.

Reviewed by joanna from UK on 11th Jul 2007
luv the phone

Reviewed by Louise from UK on 9th Jul 2007
Blah this phone is really slow and I had it for a year it was good at the time but it's really bad as it's so slow.

Reviewed by devarocks from UK on 29th Jun 2007
excellent phone. d ones whu abuse it are fools 4 sure. has everythin which a mobile phone can have. excellent features.

Reviewed by Sonia from India from UK on 27th Jun 2007
I bought this phone in June 2006. And I am quite amazed with this. Even today, I don't feel like exchanging this with any other, even when there are many new mobile phones available. The Music is outstanding I haven't yet come across any that could beat this phone. The phone can be recognized as external device by the PC making it easier to transfer music and photos. The only problem is that the camera doesn't work well in low light condition. But that seems quite adjustable as in bright light it's very good.

Reviewed by Dipa from UK on 23rd Jun 2007
just love da phone... its gr8.. no probs regarding anything...

Reviewed by leong from UK on 23rd Jun 2007
i also using the w550i phone,it also a gud phone to me.

Reviewed by anvesh from UK on 14th Jun 2007
very nice phone.the sound is amazing.this is a great phone for music lovers & especially for Youth.

Reviewed by Ben from UK on 11th Jun 2007
This phone is Gr8 had it for 4 days it is wonderful!!!!!!!!!!!!!!!!!!!!!! Get this phone!!!!!!!!!!!1

Reviewed by jonny from UK on 11th Jun 2007
this fone is propa boss lds its not new like but its a class phone, ive ad it 4 bot 4 monthe 2 make sure it was no probs n it is gr8 the walkman is boss n the cam is gr8, lots ov space n ev luv dis mob 4 all u music luvers i recomend use all to get dis mobiles for all u music luvers cuz dis is a gr8 music player n ded loud mega base, n also all u picture fans n camera fans, plu ders a music n video dj =]

Reviewed by Ben from UK on 10th Jun 2007

Reviewed by ben from UK on 10th Jun 2007
amazing design

Reviewed by quantec from UK on 4th Jun 2007
This phone is great. I swapped it with a friend for my Samsung S500i (rubbish phone) and it's brilliant! I know it's a bit dated now and there are much better phones on the market but my old samsung only cost me 30 so this phone was a steal! I've had it for 2 weeks, my friend had it for 8 months and neither of us have experienced any problems at all. Music is easy to download from a PC with no need to install drivers (if using windows XP). Would recommend.

Reviewed by ugly betty from UK on 2nd Jun 2007
Dont but it, rubbish.

Reviewed by yaasir from UK on 30th May 2007

Reviewed by paul w550i from UK on 29th May 2007
ive had this phone 4 1 year then the screen turned white it cost me 40pound to get it fixed then when i switch the phone off it doesnt come back on when u want it 2

Reviewed by trbo from UK on 20th May 2007
it,s good

Reviewed by Kathryn Northern Ireland from UK on 18th May 2007
Got this phone in jan 2006 and love it.Ive only dug out the free music power pack i got with it and this is ace!ive painted my white cover pick and everyone thinks its fab but the only thing is the pink clashes with the permanent oranger buttons.I havent had the same white screen problems even though ive dropped it countless times, but its true about the lock button.When i take my phone out of my pocket sometimes i find its made its way on2 the internet.Love this phone and whenever it dies i cant wait to get the latest version!x

Reviewed by SEXY from UK on 17th May 2007
I have had this phone for nearly a week now and it is brill i hav had no problems with it so far. i hav decided to keep away from the disc-2-phone software as i hav only heared bad things from it. so my overal review is that it is brill and would advise people to go and buy it now!!!!!!!! 1 more thing keep away from o2 as they are bad at getting phones in, so gor for one, it cost me 30.00 for one, and alos included 11 other phones off ebay, for a bargain, if you dont believe just go to google, and enter: 200108375046, these how you can get great bargains, GREAT!!!!!

Reviewed by hazel from UK on 17th May 2007

Reviewed by Rachel from Menai Bridge from UK on 14th May 2007
DON'T buy it - I have just lost my second one - I was assured after having the first one replaced that it wouldn't happen again - it did take 11 months - but that doesn't lessen the grief - I've lost all my pictures, ringtones and games - gutted! And Carphone Warehouse couldn't have been LESS sympathetic! I loved my fone before it did this again - now I wouldn't touch a Sony Ericsson again - especially now I've read it's happened to hundreds of others! I've so tried to stay away from Nokias - but watch out Nokia, here I come - at least they're reliable!

Reviewed by Leo from UK on 12th May 2007
It "white screened" around 1 month after I get it, nothing helped (batery and SIM reemoving), after software update at sellers warranty center. After that, phone now shows when handfree is pluged in, that did not worked before, some more minor changes, I allready forgot them. Looks like S.E. released this model with buggy software. Somehow phone has hanged few times even after update, but now white screens and rebooting easely resolved this. And yes, memory reading/writing is slooooooow. Still, I like it, not ideal, not as reliable and robust as old (I mean really OLD, both old model and old phone) Nokia I used before, but quite OK: camera works (Quality? What qulity?! With optics so small, but you can say what's on the picture, and this camera is always with you), very sensitive microphone; can load any song (like Imperial march from Star Wars for alarm clock) or any picture.

Reviewed by Vinod from UK on 10th May 2007
Overall this phone is good. The only problem that I face is while using my bluetooth headset along with this phone, the phone becomes mute once u use it with the headset. I think it is some kindda compatibility issue. But otherwise, this is a nice phone especially for ppl who love music. I've been using this for almost 6 months now.

Reviewed by luke from UK on 25th Apr 2007
bill phone just right for music lovers

Reviewed by MMMAAAA from UK on 21st Apr 2007
please nobody get this phone

Reviewed by TT from UK on 3rd Apr 2007
best phone ever had for a year now and no problems lv it!!!!

Reviewed by mr me from UK on 1st Apr 2007
i had this phoone for nearly a whole year!! what a grat choice of phone great walkman gr8 txting its just a great phone !!! recommed diffinatley!!!

Reviewed by Tots from UK on 29th Mar 2007
Nice phone. Good memory looking a bit outdated now compared to the newer slimmer models.

Reviewed by Joseph from UK on 26th Mar 2007
I've had this phone for a while now and I think it's great. It has enough memory for all the songs I have put on and the earphones are comfortable and of good quality. The camera could be better and the phone is a bit chunky and can't be easily slipped into a pocket but overall it's perfectly adequate.

Reviewed by Santosh kumar from UK on 26th Mar 2007
good in use

Reviewed by Kieran Harrington from UK on 25th Mar 2007
I think this phone is excellent!!! I've had it for about a year and 3 months, and its done me fine. The best point about the phone is the speakers! The speakers are amazingly loud with a great sound quality! Recommended for people that like to play there music loud.

Reviewed by Hello from UK on 23rd Mar 2007
OMG! NO MEMERY CARD SLOT!!!!!!!!!!!!!!!!

Reviewed by louis from UK on 22nd Mar 2007
i cant see how people can rate this phone badly it is well good

Reviewed by Chloe from UK on 19th Mar 2007
i love this phone i have had it for nearly 2 yrs but i still love it ide neva get rid of it, this phone has been in the washing machine more times then i have had hot dineers and the quality of the sound is still amaizing if not better (dnt ask how this could be poissible) it is amazing for txting as the buttons are big and not close together like they are on some other modles i have had they are by far the best make of phone ever i love this phone i would recomend it to anybody but unfortuanatly it is not in production anymore the whole time i have had my phone it has not "white screened" once

Reviewed by brad from UK on 14th Mar 2007
this phone is wicked because it can be dropped many time and will stand up yo anything it beats any other phone so i you can get ya hands on one buy it cuz it it wicked thrre 6 jaffacake

Reviewed by Ashley Glastonbury from UK on 22nd Feb 2007
This phone is amazing! I've just upgraded to a Nokia smartphone, but I'm missing this phone incredible, I have nothing but praise for it! Great sound, Great memory an just overall greatness! The games are also worth a mention, 3d and graphics that are better than a ps1 ;o.

Reviewed by brandon from UK on 19th Feb 2007
hi, i'm writing on review of the sony ericsson w550i i haven't had the phone for long only a few weeks i swopped with my brother and its a fab phone the best walkman phone i have had. much better than w300i, w800 and so on. and just to add i agree with billy, do keep away from o2 they are not a good company and don't do anything they say.!! good luck buying this phone!!!!!!

Reviewed by luke from UK on 17th Feb 2007
good fone, but the mechanism is terrible. This is my 3rd time taking it in for repair as it has literally fallen in half. good features, shame about the mechanism though. Wouldn't get it again

Reviewed by Syd from UK on 27th Jan 2007
I lowe it, sod ratings :P

Reviewed by thedaddy2007 from UK on 27th Jan 2007
i have just got rid of my samsung e370 for this phone its one good swap im not regreting lol, all the media stuff you can do is amazing i love the music dj, i have already made up 3 tunes! and i said too im never moving from samsung!

Reviewed by wasis from UK on 26th Jan 2007
Well..I bought this piece six months ago and still work well, the function are incredible usefull. From entertainment, office (just calendar and task)till phone are great funtions. Pictures are great comparing with other 1.3MP phone cam. Bottom line....this phone give me satisfaction.

Reviewed by kirsty from UK on 18th Jan 2007
I got this phone this moring when it came i turned it on the screen turned white then went off. pity coz its such a nice phone :( Id reccommend not worth over 100.00

Reviewed by James from UK on 3rd Jan 2007
The WSOD (white screen of death) is apparently caused by unplugging the phone from the computer without clicking the "safely remove hardware" button... if you do that youll be fine

Reviewed by jess from UK on 3rd Jan 2007
i had this phone from when it first came out at first it was amaizng great sound and still does. the only down side the way the phone opens after long usage and everyday tear and wear the screws in the swirl open bit come out and the top hakf falls away form the bpttom half being no phone at all NEVER BUY THIS PHONE AM NOT EVER BUYING ERICSSON AGAIN CUSTOMER CARE WEREN'T HELPFUL AND PUT THE PHONE DOWN ON ME

Reviewed by Soccomm from UK on 2nd Jan 2007
I really love my W550i it is one of the smartiest and really handy phone I have ever owned. There are a few things I dont like about this phone IE the lightness of text messages that are sent to you but every other aspect is superb and I have never had the white screen issue either maybe I had a good phone. A1

Reviewed by Shaun from UK on 3rd Dec 2006
"Me" My "brother" AND "Cousin" all have the W550i and we have all had problems with this phone, so no matter what people say about this phone they are faulty, my brother firstly had this W550i and the same day of charging and turning it on it "WHITE SCREENED" So he took this phone back and o2's reply to this was "its the only phone that we've had back from this model for such faulty" so they happily replaced it with a brand new W550i, but after 2/3 weeks of having this it "WHITE SCREENED" So that was two phone he had of this type and both "WHITE SCREENED" and therefore he took this back again.. and o2 said "he can change it for the same phone but could not have a refund or swap for any other phone" so he took the W550i and since he had this 3rd phone its been in the box brand new because he is sick of them crashing on him. Also There was my W550i which 2 weeks ago "WHITE SCREENED" when i tried to switch it on, so o2 is happily sending it off to be repaired as ive only had this phone for 6 months and should take 1/2 weeks til i recieve this phone back from repaire station. Then theres my cousins W550i which white crashed everytime he tried to turn this on, it crashed when the sony ericsson logo came up, and would go any further.. so therefore us together had had 5 phones and 4 been faulty... so W550i obviously need sorting out and i advise anyone who is looking to buy this phone not to buy it because of such problems. o2 alternitivly asked me if i wanted to swap it for a k750i which i turned down because i specifically chose this phone for the "walkman" player and also i paid 180 for my model.. and K750i's are only 100 at this time where as i should be legible for my full money back.

Reviewed by Shaun from UK on 3rd Dec 2006
I have had the Sony Ericsson W550i for 7 months and had no problems from this, all the features are v.good and is very easy to use phone, but untill 2 weeks ago my mobile phone "white screened" which i am very dispointed because i have lost all my pictures i was hoping to put on one of my websites, and all my numbers that are stored on the phone as the sim card is full. o2 had sent off my phone and should only take upto 2 weeks to come back, but the only problem is, is that my brother had the same phone and has had to take it back 2 times, first time he bought it charges it up and it wouldnt turn on at all and o2's response to that was "thats the only w550i we've every had back" but he swapped it for a brand new one (same phone) and after 2/3 weeks it "white screened" again, and he got a new one after that (same phone) and now hes sick of it so its just left in the box brand new as o2 will not refund him.

Reviewed by X CIARAN X from UK on 2nd Dec 2006
I got this phone in august and I had been waiting for ages to get it so i had my hopes up high. It defintely wasnt a dissapointment. The camera is good, memory is excellent, has all the features you could ask for, big screen, easy to use etc. The only bad points are that mine freezes quite a bit and if im on the camera screen it sometimes goes back to the first screen by itself. Also theres no place for a memory card. I recommend it though =D x

Reviewed by Doug, uk from UK on 18th Nov 2006
ive had this phone for about a week now lot better then my old samsung p400, was really after the samsung d500 anyway its a brilliant phone had no problems with it apart from the keylock on the side, just recently flashed the phone to the new R4CB020 software and the quality on the camera is amazing really clear for only having a 1.3mp , the music is clear and loud, up loading and down loading pictures, games and applications is easy via bluetooth or the data cable not tried disc2phone heard its bad so i use sony ericsson file manager and audiograbber to rip cd tracks the only downside i have is its a little heavy and the keylock apart from that its a brilliant phone, opening the phone with the swivel is easy. :)

Reviewed by Manoj from UK on 3rd Nov 2006
I got this phone in October and i am very pleased with it. i have always had nokia phones but i decided to go for something different and i am glad i did . it took a bit of getting use to but it was worth it, the menu system is very easy to understand and is quite user friendly. the mp3 player is fantastic and gives out very good sounds.

Reviewed by Andy Burton from UK on 21st Oct 2006
The sony ericsson w550i has got to be the best phone that i have ever used,from the time i saw it in the shop i thought to myself that the style and colour of the phone was a must have.once purchased i was not disapointed by what i had bought,it was quite simply the sexiest and best mobile around at the time,18 months on and it still has place of heart,the options that you get are out of this world,the software for downloading music and the memory for storeing is unbelievable, i have 15 albums and numerous videos and pictures and there is still room for more,people ask me all the time what kind of phone it is,people say that this phone is next on the shopping list,this is after i have shown them all the options and gadgets that are at your fingertips,if i were a salesman for sony i would have retired many months ago.the quality of the sound and the video camera is next to none.one last thing to say about the w550i is that if you want a phone that will stand by you through thi ck and thin this phone is a must have.ratings from me for this phone are 11 out of 10

Reviewed by Alaina from UK on 18th Oct 2006
Ive had this phone for a while now and i think that it is excellent. The quality of the walkman is mind blowing and the with it being the walkman it can hold upto 60 albums. THIS PHONE COULD EASILY REPLACE AN IPOD!! Saying the camera is 1.3 megapixel the camera is fantastic! It has excellent games The screen is crystal clear and is a very stylish and smart phone. Would recomend to anybody!! MUST HAVE PHONE OF THE YEAR!!

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