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Siemens WM14Q391GB review

 Review: September 2015  

Rating: 4 stars

In a nutshell: The Siemens WM14Q391GB is a pricey, but well-built washing machine. It excels at energy efficiency and quietness, and has a decent 8kg load capacity and 1400rpm spin speed. A 15 minute option for freshening up lightly-soiled loads is handy, and the machine is easy to use, but watch out for long wash times on some programme settings.



The Siemens iQ300 WM14Q391GB is a no-nonsense appliance with a simple, understated design. With a White finish and a silver-white door, plus an LED display and simple control panel, it will blend into any kitchen without fuss and is designed to be built under.

The controls consist of an easy-to-use rotary programme selector, and touch controls for spin speed selection, less ironing, extra rinse, ecoPerfect, speedPerfect, and start/reload. A small LED display shows the time remaining.

The machine incorporates a number of useful features such as an end-of-cycle buzzer, an electronic child safety lock, and a self-cleaning detergent dispenser.

Washing and performance

The WM14Q391GB is a particularly energy-efficient and quiet washer. It exceeds the EU's maximum energy rating of A+++ by 30%. The wash capacity of 8kg is enough for quite big loads, although it certainly isn't a large machine. Note that programme times can be very long though. For example, the 60° cotton cycle takes an extraordinarily long 4 hours to complete.

Programmes include Cotton at temperatures ranging from 20° up to 90°, 30° Easy-Care, Mixed fabrics, Delicates/Silk, Wool, as well as a Rapid 15 minute wash, Prewash, Textile Guard and a Rinse & Spin option. You can also choose between ecoPerfect and speedPerfect options, plus extra Rinse and Easy Iron options. It's possible to set a time delay of up to 24 hours.

There's hardly any noise from the machine when washing, and it's relatively quiet when spinning too, compared with most washing machines.

The maximum spin speed of 1400rpm isn't the fastest available, but it gets clothes moderately dry and is rated B for spin performance.


As with most German manufacturers, Siemens enjoys a well-deserved reputation for quality. Its brushless iQdrive motor reduces wear, and is durable as well as quiet and energy efficient.

The machine isn't particularly heavy, and isn't as over-engineered as Miele's washing machines, for example, but everything seems to be well made and the machine should last a good few years.

Conclusion - an expensive but high-quality product

It's not cheap by any means, but this Siemens washing machine is far from being the most expensive washing machine on sale. We think it offers good value for money. It will appeal mostly to someone who wants an efficient, quiet and durable machine and is willing to pay a bit extra for the privilege.

The load capacity and spin performance aren't the highest, and wash times can be very long, but the machine does produce good results. Priced midway between machines from Bosch and AEG, its performance is also probably in the middle of high-end.

Siemens WM14Q391GB features include:

User questions

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Can you please send me instructions in English as I have one in Spain and lost instructions please?

Asked by Alex from Uk on 23rd Jun 2018
I need working instrusions as the child lock is on and my instructions are lost.

Siemens WM14Q391GB user reviews

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Average rating from 4 reviews:

Reviewed by Fred from USA on 6th Jul 2017
2 hours to wash a single load and 2.5 hours to dry It? And then you are supposed to wait an hour after it is finished?

Totally unacceptable.

Either go back to the drawing board or go out of business.

Reviewed by Hilda from United Kingdom on 19th May 2016
I bought the iQ300 3 years ago. I love it. I spent ages comparing top of the range machines. I was looking at Bosch, Miele and Siemens. This suited me best in terms of programmes and looks. It's really quiet - you can barely hear it when it's washing. I use the 15 minute quick wash all the time. You can't overload it on this though and the spin is incredibly short and only 1200. I usually respin for 13 minutes at 1400 on manual. I think it's probably better to fill it more and do the delicate wash straight off - only 59 mins using speed perfect - and get the longer 1200 spin that comes with this programme. Don't be put off by the long cottons wash. I do mine at 40 and use speed perfect - takes an hour. I paid 450 for mine but I think it's worth it. It looks sleek and is white not off-white.

Reviewed by A. Smith from UK on 6th May 2016
I bought a Siemens IQ100 washing machine 3 years ago. It is creasing the clothes really badly since day one. I checked everything what says in the book ( hot water, strong spinning , too much loading ) and it still all the clothes are creased. After three years (hating every time I used it) the program does not wotk properly it just goes on and on for 4 hours using a 1.5 hour program. I paid 500 for this machine because Siemens has a good reputation. Big mistake I hated every minute using it.

Reviewed by J. Cooke from England on 13th Apr 2016
I have, from purchase, not been able to spin clothes acceptably dry at the end of the cycle. I have had to put the manual spin cycle on each time, which gets the wash much drier but this is time consuming and annoying. I have had 4 engineer visits, but I am told that all these machines work like this and there is nothing wrong with them.
I suggest that Siemens lengthens the 1400 spin cycle at the end of cotton washes so that they have satisfied customers.
The machine washes OK, but is let down on the spinning.

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