Samsung U800 review
|Review: September 2008|
In a nutshell: An ultraslim 3G phone available in Silver or Pink.
Samsung U800 Soul B Silver S ...
The U800 is an ultraslim 3G phone with a classic-shape design. You could say that it's virtually a clone of the Nokia 6500 Classic, but actually it's a better phone.
Looks-wise, it's hard to tell the U800 apart from the Nokia. They are both ultraslim phones with nearly identical size and weight. Both have a high resolution screen (320 x 240 pixels) with 16 million colours and a large physical size of 2.0 inches. Both phones are fantastic lookers and are great to hold and use, with flat but ergonomic keypads. The colour choice is slightly different, with the Samsung being available in a choice of silver or pink. Another difference is that the Samsung has a front-mounted camera for making video calls.
The features of the Nokia and the Samsung are also similar, although the Samsung definitely has an edge. As well as the front-mounted video camera, there's a high resolution main camera on the back, rated at 3 megapixels with a power LED flash and digital zoom. This isn't the greatest camera available, lacking autofocus and high-end optics, but it's typical for a mid-range phone. The back camera can also record video.
The U800 has a good music player, capable of playing back most popular formats, including MP3, WMA, AAC, AAC+ and enhanced AAC+, as well as full Digital Rights Management. There's an FM radio built in too. One way in which the U800 beats the Nokia is in the amount of memory available: not only does it have 1GB of in-built memory (enough for around 250 MP3 tracks), but you can expand this by adding a microSD memory card for even more capacity.
The U800 has a good set of other functions, including email, a document viewer, Java games and a voice memo recorder. Connectivity options are Bluetooth and USB. Battery life is below average (as expected for an ultraslim 3G phone), but better than the Nokia.
The U800 is a very nice phone that beats the Nokia 6500 Classic on a number of counts:
- 3G video calling
- Better battery life
- Expandable memory
Samsung U800 features include:
- 3G video calling, fast downloading and streaming
- 3 megapixel camera with flash and 4x digital zoom
- Video camera (MPEG4 / 3GPP formats)
- Second video camera for video calling
- Display: TFT, 16 million colours, 240 x 320 pixels (2.0 inches)
- Music player (MP3, AAC, AAC+, e-AAC+, WMA formats)
- FM radio
- 64-voice polyphonic ringtones / MP3 ringtones
- Voice memo recorder (up to 1 hour)
- Integrated handsfree speakerphone
- Messaging: SMS, MMS, email (POP3 / SMTP / IMAP4)
- T9 predictive text
- 3D Java games plus downloadable games
- Flight mode
- Personal organiser functions
- Document viewer
- Memory: 1 GB plus MicroSD memory card slot
- Connectivity: Bluetooth, USB 2.0
- WAP 2.0, GPRS Class 10, EDGE, 3G
- Triband (900/1800/1900 MHz) plus 3G (UMTS)
- Size: 111 x 46 x 9.9mm
- Weight: 92g
- Talktime: 3.5 hours (3G) - 6 hours (2G)
- Battery standby: 290 hours (3G) - 320 hours (2G)
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Samsung U800 user reviews
Love this product? Hate it? Please share your experiences to help other people choose the product that's best for them. Please do not review this product if you have not used it, and please ask questions in our User Questions section above. Please do not use swear words or offensive language, and please, no advertising!
Average rating from 112 reviews:
Reviewed by Chris from Greece on 14th Aug 2013
Slim, sturby and beautiful! It makes a difference! A classic mobile phone!
Reviewed by Robert from Scotland on 19th May 2012
I had the u800 years ago untill I put it through theb washing by accident I have hunted the internetbever since to find the phone again I had the all stainless steel model. Well I have just found the phone and coudnt be happier love the phone best ever . As an apple fan that says something about the quality of the phone five star rating
Reviewed by Nicole Allison from Scotland, United Kingdom on
14th Jan 2012
I bought my phone on the 7th of October 2008 and its now the 14th of January 2012 and i dont plan to get a new phone anytime soon. I love my phone a tremendous amount and i find that even though those around me now have i-phones and blackberrys i still don't wish to up-grade. My U800 has survived falling in the bath, being thown about constantly and i have peeled the outer layer like another poster below and after i did that it literally looked like id gone and got a brand new one. The fact its stainless steel means it has survived many a fall and iv never had it so much as switch off from the impact of falling. I wont get a new phone until this one ceases to work and that is far from the case. Every single original feature this phone was given is still in perfect working order. I used a comparison site and compared my phone to phones such as the blackberry torch and it was clear that even 3 years on my phone is still quite a little contender and has all of the important features it needs to keep up with the newer models out there. I even realised the other day that blackberry users can have trouble connecting to the updated versions of facebook whereas i can update easily and have done many times. This has got to be the best mobile phone i have ever owned and I would not rather update to an easily breakable i-phone or an unreliable blackberry. If people here thinks this phone breaks easily then they obviously really don't look after their belongings and i think they should re-think using the word breaking (meaning - no longer functioning) as they probably only meant the chipping stainless steel which is easily sorted.
Reviewed by stuart muparutsa from zimbabwe on 13th Jan
The samsung u800 is a nice has got many functions its brilliant coz i u it
Reviewed by Ruso from England on 1st Dec 2011
ive had this a long time now, but now its falling apart, as would any other phone by now. I have been impressed with it.
Reviewed by kashif
on 16th May 2011
u800 is beautifull and slim set.
Reviewed by Unicum
on 8th Feb 2011
I have this phone for a while now, I have only 2 complaints. 1: The dark silver finishing is pealing off the alu case. 2: The menu is a bit slow. Still, as a PHONE (not smartphone/pda/tab/whatever) works like a charm, the battery still holds power for about 3 days. I would rec it for anyone who needs a phone and not a personal computer with phoning possibilities. My score is 5/5. Wouldn't change a thing.
Reviewed by Bobsyouruncle
on 15th Jan 2011
If I want reliability, I borrow my sister's E900, because this phone is not reliable. Poor signal, non delivered text, fed up to the back teeth and this was given to me for my hard work in passing my exams. Not fair, bah humbug Samsung, you had my dad's money and he is fed up too!
Reviewed by Jim
on 5th Dec 2010
Very nice looking phone; I have had it for 6 months and no problems. Works great as an MP3 player. The built-in camera is not as good as a stand-alone camera, but I didn't expect that in a phone. I was able to obtain a small eye glass case, in which if fits perfectly. Battery life is OK if you use it only as a phone, but if you play music, and especially if you take pictures, it will need recharging quite frequently. You should really keep it in a case as it will scratch easily. Was very difficult to obtain the U800 here in the USA; Samsung must have targeted sales to Europe, since most reviews are from there. I'm tajing very good care of it, because I don't think I could get another one here. I have heard the U900 has a better camera, but it is a slider phone and costs more than this one.
Reviewed by Jane from Rotherham.
on 31st Oct 2010
Ive had this phone 2 years, and ive never had a problem with it, its a great phone, looks well, sounds great, just hope my upgrade is going to be as good!!!! ive gone for a touchscreen by samsung, but iam going to miss this phone its been a corker!!!!
Reviewed by Beckah
on 30th Jul 2010
Got this phone in november 2008, it worked fine for a while, then the face peeled off, the buttons fell off, also the plastic things on the flaps covering charger hole and memory card hole fell off. Now my problem is that, when i plug my charger in, it says phone temperature too warm or too cold, so charging is paused. :S also when i plug my charger in it says USB connection connected choose mode, and i get the options as though i just plugged it into my laptop. bag of **** if you ask me, utterly useless, samsung claim theres nothing that can be done :/
Reviewed by Danny
on 14th Jun 2010
This phone has been with me for about two years now. And is somewhat out of date, but still does was it is told. I got it when i was sixteen so you can imagine the amount of drops it has had to bear. If your looking for everlasting simplicity then this is it. Everything it says it does, it never said it was going to blow the mobile market to shreds so don't expect it to. It's just a smart and contemporary phone, for someone who just wants a phone and not a multimedia package this is a great choice. The battery life for me last's about 3 days, and that's sending a text every 10 minutes. All in all a very good smart little phone.
Reviewed by Francis from Philippines on 5th Jun 2010
Hate it too, it wont read any of my memory cards
Reviewed by Luke from united kingdom on 27th Apr 2010
If you can live with the buttons falling off occasionally, then this is a great little phone, a bit of superglue and its good as new! The paint peels off too, I just peeled it all off, it looks great now!
Reviewed by ? from uk on 23rd Apr 2010
fone breaks easily should not buy
Reviewed by mel from uk on 17th Apr 2010
Do not waste your money on this model phone and as a samsung fan those words dont come easy!! This phone has never worked properly from the day it was purchased, lots of problems.....bluetooth keeps crashing when connecting to the car, connection problems - other people cannot hear you, calls and text not going through, phone locks up and continously have to switch off and back on to get to work again which is not good as it can sometimes take several attempts to get it to switch back on, silver face peels off badly and after not much use, picture quality appalling and finally the centre button fell off after about 7-8 months!! Unfortunately signed up for 18month contract and its been a nightmare, thankfully only have 3 months left so will be choosing another phone pretty rapidly!!! Dont think i would now risk purchasing a samsung again. purchase this phone at you peril!!
Reviewed by Jennifer from Scotland on 11th Apr 2010
Ive had this phone for nearly two years and its very good, ive only had a slight problem with it, sometimes when im sending a text it doesnt send and i have to turn it off and take the battery out, thats the only thing thats wrong, the camera is great, its a fast little phone
Reviewed by Mike from UK on 19th Mar 2010
In a nutshell, this is a very slow-running phone with a poor camera, music player and browser. There are much better phones for the price, plus the paint won't fall off when you so much as look at it.
Reviewed by mel from wales on 2nd Feb 2010
Dont find the interface slow. you can set different message tones and alarm tones and design your own themes. all these things are a big improvement for samsung. my only beef is the poor battery life even with 3G turned off, but its still a keeper! And I do use the phone ALOT so I just stick it on charge at night.
Reviewed by sarah from tyne and wear on 2nd Feb 2010
i hate my phone!! its sooo ugly it looks like a flicker who are you kidding!!! be ashame of this phone
Reviewed by Laura Hudson from UK on 27th Jan 2010
Best phone I have ever had. I only replaced it with an Iphone because I left it out in the sun and the buttons all fell off.
Reviewed by Joyce from Cheshire on 22nd Jan 2010
Just got this phone, I think the U600 is better with the bigger screen but that died on me. Don't know nhow long this will las.
Reviewed by Ben Gray from S yorkshire on 27th Dec 2009
Reviewed by Dianne from Philippines on 23rd Dec 2009
My friends tell me that this phone looks expensive for its price, which is true. The camera is quite good and so are the other feature.
Reviewed by Jacques from South-africa on 17th Dec 2009
Had the phone for 6 months now, realy like the ui of the u800. Somebody told me that its a useless phone, and guess what. THEY LIED!!! I love this phone! best one ive used sofar! i like listining to music, and the mp3 player realy does it for me, it even has album art! my phone fell 3 times now, and everything works! the screen didnt even crack! id say, if youre looking for a reliable, afordable phone, the u800 is it!
Reviewed by ian beno from uk on 1st Dec 2009
this is the best phone that i have ever owned and after two years its still going strong a top phone infact they are that good ive got a brand new one for a spare
Reviewed by Samzi khan from England on 18th Nov 2009
yes its a very interesting phone i've brought one and it is perect
Reviewed by Joe from England on 15th Nov 2009
I have had this phone for 2 days and i like it a lot. I used to have a Motorola motoRED and it was a bit wierd. I like this one way more, very slick and good looking.
Reviewed by Phlippa from UK on 12th Nov 2009
Phone looks good and is discreet and so slim you can neer find it in your handbag! The only issues I have with it is the buttons are small, but you get used to that, but the software is extremely slow. The phone up until last night I would say it built solidly and is very robust. However, last night the silver 'O' button around the navigation joystick has come unstuck so have resorted to using an old Nokia until it can be repaired - if it can be repaired that is.
Reviewed by simon from uk on 12th Nov 2009
update: Ive had the u800 for over a year now & cant wait till my contract is up! I have come to live with its limitations ( slow response from buttons, pathetic instructions no templates etc) Latest woes include the navi button fell off & it was repaired under warranty in about 2 & 1/2 weeks ( lucky I had a spare phone!) on return it would not connect. Sent off again for another 2 weeks this time they decided in their wisdom to erase all my saved data! ( why? when it only required a technical repair to the keypad!) A lot of the silver lacquer has peeled off the case & it looks very scabby. Again no one sells replacement casings for these ( probably 'cos no one keeps the thing for long enough to want to customize it!) No, never again a Samsung for me! I had Nokias for last 14 years & never had a breakdown & all the instructions were superb.
Reviewed by lemon from philippines on 18th Oct 2009
for the price... look no further. It's the best phone pound for pound.
Reviewed by Jay from UK on 14th Oct 2009
Had this phone for a year before losing it. I wanted to replace it with the same handset as it is quite simply a solid phone. I dont need a camera in a phone, I dont need an mp3 player etc but i dont mind the thing at least looking smart and this phone does.
Reviewed by lila from South- Africa on 7th Oct 2009
my friend has that phone and it rocks!!!!!! im on this web site to bay this phone!!!!!!
Reviewed by paul royston from uk on 25th Sep 2009
i wanted the bar phone again so i went for this samsung u800 cause it looked good and the case looks great,(camera great,reception no problem) thats the good things over with now the bad, i found it terrible for texting the buttons were to small,phone lock takes about 6 seconds to come of and you really have to use it because if you put it in your pocket or even a handbag it connects to the internet dont ask me how but every time i got it out i found sky news on the screen.it is a shame but i have now gone back to my fav phone the (motorola v3i) camshell phone best style phones ever and am stickinf to them
Reviewed by Carol from Uk on 21st Sep 2009
I got the Samsung U800 in Jan 09 as i really liked the look of the Nokia 6500 Classic + really wanted the Nokia but i got the chance of getting U800 for £50 so i took up the offer. It is a nice slim line phone but i still think the Nokia 6500 Classic pips the Samsung to the post on looks. The U800 looks really basic but the functions are good. Good easy menu - 3g phone for faster web browsing on ur phone + video calling - Always connects easy + fast when using h,set as a modem - 3 mega pixel camera which is only mid range but still takes a clear decent photo/video - 1Gb memory which is a decent amount + u can expand with micro sd card to 8Gb - Battery life i,d say is good but 1 thing that does annoy me is when it gets down 2 1 bar it comes up with Low Battery on screen + then cuts out - So bit advice nvr leave it 2 get 2 1 bar !!! Overall this is a very good phone the only thing tht lets it down is the very basic look. I have the silver, maybe the pinks nicer. And i don,t think it was a very popular handset on any of the networks. Most people opted 4 the Soul U900 or another model. I would advise people who r thinking about purchasing this h,set 2 def go 4 it - Overall 9/10 X
Reviewed by Derrick from Kenya on 20th Aug 2009
I just got this Phone and the sound clarity is execellent, its sleek and slim. Picture quality is good and feels good on your hand. I still need to explore other features as well. Overally its a good phone
Reviewed by aziff from iraq on 16th Aug 2009
Reviewed by Jeth from Philippines on 9th Aug 2009
I recently got a new U 800, and I love it. I love everything about from the outside appearance up to what It can do. This is certainly the best phone I ever had.
Reviewed by MCJ from West Midlands on 3rd Aug 2009
I bought this phone on a two year contact for my daughter, with Phones4u. She's been using it for seven months without problems... until now. The keys keep sticking on 2/3 of the keypad. Calls won't come through. Problems with the volume, can't hear the other person or vise versa. Cannot disconnect from call as button won't work. Sent it in for repair, engineers say it has liquid damage, could be due to 'excessive condenstion build up'. My daughter has not dropped the phone in liquid. This is the first, and last, Samsung phone I will ever use. Will probably need to buy a new phone, or else waste remainder of contract.
Reviewed by John from UK on 30th Jul 2009
After having mainly Nokia phones for the last 12 years or so this is the first samsung I have had and I must say how pleased I am with it. Once I found my way around the phone and its functions I must say what a good phone it is. The buttons are easy to use and give you a good feel and the functions soon become second nature. The tones are clear and the display is good, its slim and light and slips in to any pocket with comfort and after a week I feel like I have had it forever. I would gladly reccomend this phone to anyone, it truely is a good phone.
Reviewed by charlie
on 20th Jul 2009
fantastic phone its soo good ive got this and a samsung u900 both fabulous
Reviewed by Matthew from Northern Ireland on 16th Jul
I've had this phone for 9 months now and have been mostly happy with it. Good points - excellent battery life, up to 3-4 days with moderate use, its good looking, its compact, camera isn't bad in daylight, clear voice calls. Bad points - slowness, it takes a few seconds holding the * key to unlock the keypad (and seems like forever when you're doing that so many times a day!), also delay in pressing buttons and waiting for something to happen (reading a received text seems the worst time for this, i still press it a second time while waiting and then it'll jump into the message and then the option menu because you pressed it twice), camera is useless in lowlight, buttons have fell off, its not robust and looks as old as the k750i which i had for 3 yrs, cannot personalize enough, the main screen menu contains 'contacts' and 'o2 active' which you can access directly which is ok when you want to access them but not after you have pressed ok on the keypad unlocking and then it'll take you online cos you pressed the o2 active button, you can't change this quick menus (i stopped looking after a month). seems i have quite alot to complain about here!
Reviewed by Emil from Germany on 15th Jul 2009
The phone feels very good manufactured, but the software misses some features like syncml over obex or IrMC synchronisation. So only the Samsung tool works and there seems to be no sync tool for linux!
Reviewed by asif from england on 10th Jul 2009
i just got this phone today and it is great there is nuttin dahz bad bout ih cah it d greatest fone jheeezzeeee luv dis too much
Reviewed by adam Price from england on 9th Jul 2009
this phone is boss am guttered mine has just started to peel the face of it, bu still a great phone.
Reviewed by louise from england on 30th Jun 2009
Ive had this phone for about 2 months now and never used to bother with the picture messages, but the past few days my friends have been sending me them and i cant view them on my phone, ive tried to send a picture and that wont let me so i phoned t-mobile 3 times and they have sent me this message to install and it still not working.I really like this phone as it is very light and easy to use (appart from the mms), any ideas thanx
Reviewed by S. Gunther from Czech Republic on 29th Jun
I don't know if it's a defect but not only does it have to convert music to it's own .cda format which takes a long time, I've found bugs in the T9 vocabulary, and it's really slow to respond to "enter" commands. The keyboard lock requires pressing the * key to unlock it, but when you press it, it doesn't always unlock. When it does unlock, it displays "unlocked" for about a second.. same for "message sent", etc.. and why do I need this? It'd be much better if it just changed screens and performed the function. Also, it doesn't allow you the option of deleting the message after you respond.. it saves it so you must go in and manually clear the inbox.. kinda stupid. I like my Nokia more.. On the good side the camera is good with video call capability in a low price range..
Reviewed by DAN from KENYA on 15th Jun 2009
great phone. but how do i use the front camera lense the booklet doesn't say?
Reviewed by Vicki from England on 10th Jun 2009
Great phone! For those that are complaining about key lock coming on too quick, you can change it! Brilliant phone, great battery life, love it! Haven't had any faults with it at all.
Reviewed by Eddy from Angola on 30th May 2009
Really nice phone, small, slim and powerful. I have it since August 2008, and it gives me no problems. Just like Phil from England, my previous phone was U600 as well, and Im not so happy with this lack of QVGA video size. I also have the same problem with the sms. When it reaches 200 - 205, the warning appears. But this is normal. Phil, this is because the 500 isn't a shared number. You have 200 for Inbox, 200 for Sentbox, 50 for drafts and 50 for Templates and outbox. SGH-U600 the best phone I ever had
Reviewed by reggie from england, uk on 14th Apr 2009
Great phone, had it for about 3 weeks, until it was stolen. but the texting is great, the button however are a bit stiff, but otherwise not a problem. Battery life is ok. the video calling was not the best, but amazing phone overall, and i miss it incredibly!! :(
Reviewed by :) from manchester on 26th Mar 2009
ive had this phone for a couple of months now. and i dont like it. i text ALOT! and after abit i have to turn the phone off then back on again to send another message, which does my head in. iv had qiute a few samsungs and the battery life has been poor, but his samsung its really good. its a good phone probs if you dont text as much. but thats the only problem i have with it. oh and its very slow to.
Reviewed by Phil from England, UK on 26th Mar 2009
I like the U800, the price point/function is perfect for me. It works well I can't really add more than what's already on here except: I'm used it now (6month old), but the biggest problem I had when it new was that as the screen is slightly smaller than my previous phone (Samsung U600), any videos I recorded on that phone won't work on this. I want to point out/ask. The quoted text capacity is 500(+sim) but mine maxes out at 200(+sim). Anyone else seen and/or fixed this. I dont have any MMS, templates etc. The memory status confirms this. Only 200 SMS text messages and I get a memory full warning.
Reviewed by JackCharlee from Middlesbrough on 25th Mar
i got the u800 for christmas 2008 and from the moment i set eyes on it i was in love! I'm a very fussy person over phones having quite a few! the previous samsung i had was the E900 which served me well for a year before being passed on to my mam that she is now still using after about 2 and half years usage. After just 3 months of using the u800 my mam accidentally washed it in my coat pocket, the screen colours went red and cloudy and some of the keys didnt work i took the innards out and after 4 days on the radiaotor the phone works fine screen and everything perfect except from no sound and number 5 key only works with a lot of pressure but i can live with it, so if your thinking about getting this phone buy it, its well worth it!
Reviewed by Dirk from Wales on 6th Mar 2009
excellent phone - no problems whatsoever, havnt had the UI lag that most gripe about Im on T-mob so it could be a network thing - battery life is also ok I turned off the 3G so maybe this makes a difference, call quality is nice & clear, mp3 player has better sound quality than my old w880i but I did change the earphones as the samsung ones were a poor fit in my lugs.
Reviewed by Taylor j from England on 1st Mar 2009
Great screen, but poor video having only cif resolution, ok for mms but that's it! keypad too solid hence maybe keys breaking. Letters too small on texting, poor software. Good points, radio with scrolling rds, camera reasonable. Better samsung models out their, better buy a slider from this company, keypad scratched from purchase at o2. Text scrolls beneath text box too when imputing into anything online. W890i better.
Reviewed by chris from london on 27th Feb 2009
top phone the best phone out there dont know how any1 can say it isn't
Reviewed by Mark from Australia on 26th Feb 2009
I got this phone after having my previous X820 stolen at knife point when I was traveling in Malaysia. The X820 served me well - was small, had a great user interface and keys, and a SUPER SLICK user interface (NO LAGS!!!). I was thinking the U800 would be an X820 with an upgraded 3G connection and interface. WRONG!!! The interface sucks - there are 5 second delays between key presses, and the keys don't have good feedback. Keyboard layout is poor too - having the select key in the middle of the up/down/left/right keys sends your text when you're trying to chose a word using T9. I'm selling mine on ebay. May upgrade to a iphone or w910i. Keep away guys.
Reviewed by Rich from UK on 26th Feb 2009
This phone is both brilliant and downright annoying at the same time. battery life is appalling, especially if you take photos and then upload them. Texting is a nightmare most of the time as predictive texting relies upon you tapping out the word and matching it in a sub menu and that would be my major criticism. Too many menus!!! What would be a simple tasks on a SE phone is made much longer here. That aside when it does things it has nice little touches, like scrolling RDS text on the radio, some nice camera options and text size adjustments. It's not a great phone (it can be so annoying) but it's not a bad phone. I've had better, I've had worse and for the money it's pretty good.
Reviewed by scott from england on 17th Feb 2009
the people complaining about this phone amaze me. they complain about things that can be changed like the key pad locking itself. change it!! its not difficult. they also complain about the buttons being a little bit slow as if its a major issue. the world wont end if the buttons on your fone are a little bit slow. ive had the phone few days and i love it. easily my best phone by far.
Reviewed by simon from uk on 17th Feb 2009
dont get this phone! its rubbish! I got mine as upgrade from motoK1 which is far better phone. U800 has a really annoying delay on all screen functions, almost NO built in templates etc. The instruction booklet is the worst tho-- 24 pages long, my motos was 240! You are never off the phone to customer services to ask how to do this or that. The supossed 3g connection is no faster to use online than my old Moto. very poor!
Reviewed by Andy from Staffs on 15th Feb 2009
Had the u800 for 1 week now. Can only say that this is the best looking phone that i have had the pleasure to own. Functionally excellent. Have taken keypad lock off as locked v quickly but can be adjusted time wise by changung baclight setting( as suggested in differenrt review. Only small gripe is that the keys are slow responsive. Sometimes takes a second or two for anything to happen. Other than that so far, an excellentphone.
Reviewed by Steve from England on 12th Feb 2009
Got a U800 to replace my Nokia 6500 slide as the buttons had fell off. Had always had Nokias before and was a bit apprehensive but pleasantly surprised. Great phone with all the gadgets and looks cool. No problems in 5 months.
Reviewed by Ben from England on 6th Feb 2009
Great phone. Looks good and the usability of the phone is very good. Texting and general use of the phone is very good. 1gb internal memory is definitely a massive positive, the camera is pretty good as well, screen quality very good and the number of different options when editing themes is a bonus. Sometimes it takes a couple of seconds longer than average to send a message but nothing to annoying. And the wear of the phone is slightly faster than i expected, however I have had my phone for 5 months now and can't really fault it, not had any problems with it. As far as i'm aware its mainly the variants bought from the o2 shop that have any problems, i'm unsure whether they are GSM or not though
Reviewed by jo from England on 3rd Feb 2009
i loved the phone when i first got it. it looked good had great memory and was working. then someone started messing around with my phone and changed the settings, now i can't receive a phone call or text. everytime someone tries to ring the number it says its not recognised. but i guess that's my fault. can anyone tell me what i can do because now my phone is useless. the phone overall is really good but the signal is really bad at times and is quite slow.
Reviewed by Emily from England on 1st Feb 2009
i have been reading these comments and some of the people that have complained about the buttons and such have got the phone from 02. i have had this phone and didnt perchase it from 02 and has been working fine and it is the best samsung phone i have had. so it might just be 02 not the phone :) and to a person down the list who has commented you can change the text size you just need to know how to and it isnt hard !!
Reviewed by Clarice from Glasgow on 29th Jan 2009
I've had this phone 2 months and have found various faults with it. I have had Nokia and Sony Ericsson mobile phones before and they all had strong signal reception in my area. My Samsung U800 has a very poor signal strength and often cuts off completely. I use my phone mainly for texting, (perhaps too much as I send around 1000 text messages a month)and as a result some of my buttons have stopped working. The paintwork has also worn away on the keypad. I do not treat my phone badly, I just use it alot. My buttons came loose from the phone after the first week of using the phone but o2 replaced it and I have not had that problem again. Another issue is I am unable to remove the tone that sounds when I send a text message. Even if the phone is on silent it shall ring when it displays my balance. Samsung say this is o2's fault and o2 blame Samsung therefore the issue has never really been resolved. The phone did look good when I first got it and the buttons are wider than many phones currently. There are good general functions on the phone, but unfortunately overall this has been a very poor buy for me. It would also be advisable to note that this phone is included in all the major phone providers sales and the price has been slashed quite dramatically in spite of the fact it is a relatively new model.
Reviewed by Leanne from Manchester on 29th Jan 2009
I dont know what people are talking about when they slate this phone, its excellent, obviously people have jumped to conclusion as you can change the keypad lock or take it off completely, its outstanding, had it for about 2 months now, after having many samsungs in the past this is my favourite. Its elegant and it has no downfalls, apart from a slight slowness on the keypad, but the rest of teh features make up for that. Great Phone, All you people moaning, you have nothing better to do with your life than pick at little things - technology is evolving every second, so stop thinking everything is going to be perfect!
Reviewed by laura from uk on 28th Jan 2009
i have had this phone since december and absolutely love it. yea it can be a little slow at times but thats the biggest issue ive had with it so really thats nothing
Reviewed by sean from uk on 15th Jan 2009
had the u800 for 4 days and the buttons fell off in my pocket, took it back to o2 and got a new one as i was inside the stupid 14 day limit.3 weeks later same thing happened again and some buttons stopped working as well. Took it back to o2 and they sent it off for repair and lent me a rubbish nokia at a £25 cost to me in case i wanted to steal the peice of junk. I will not be having another samsung again. Also the key lock is ridiculus, lock after about 2 seconds .DO NOT BUY THIS PHONE.
Reviewed by hannah from UK on 13th Jan 2009
Terrible, appalling phone. Extremely slow UI. Cancels sending of text messages unless you wait patiently for it to come up with 'message sent. Ok?' message...this can take a long time. Predictive text is abysmal. Somehow a bug in the system has caused the default for half the words to be strings of numbers so you have to scroll through lists of alternatives to get to simple words like 'it' or 'what'. Poor sound quality for people receiving calls - seems as though the microphone is not as sensitive as it could be. Generally, not worth buying when there are FAR better, faster and more user friendly phones out there pitched at the same level. I am going back to Nokia.
Reviewed by Ian from UK on 4th Jan 2009
At first thought this was a great phone, but noticed that reception near my home (which is normally good on Orange network) was poor. Most of the time could not get a signal in my house, which normally on Orange I can. This phone must have a very weak antenna so unless you want to buy to LOOK at I suggest you spend your money on a different phone. Looks good, feels good, works badly!
Reviewed by millie from england on 3rd Jan 2009
i got this phone after having a nokian70 and it is totally fab ! i reccomend anyone to get this phone
Reviewed by Michael from Australia on 30th Dec 2008
After having an infuriating nokia n91 4gig (the first bad nokia iv had), decided to get the u800. On paper, much much better than the nokia. Supposedly better camera, HUGE internal memory with expansion, great brushed silver look, and menus are quite similar to nokia. Then after 2 days, the buttons came off! Not to worry I thought, got a prompt repair, and back on my way. Then it became almost infuriating. The speed of the phone is snail paced! average of 4 seconds for the phone to respond. The camera, for a mid range phone, is well, kind of a let down, considering the mid range sony erricson's great cameras. The texting. What a night mare. Half of the words are not in t9, when you add them, you have to scroll through 300 words just to get to it, whereas nokia will place your most common words at the front of the list. Then there is the issue of the phone stopping messages from sending if you slide it closed...what a stupid thing to do! after spending days reading the manual, and playing through all menus, i decided that its just not worth it. From a phone that I was really happy to buy, to just as bad as the nokia n91, i have to say, im not overly happy with. I will give samsung a go again, I just have to decide what model to try!
Reviewed by SteveK from Uk on 30th Dec 2008
My first Samsung and im dissapointed, so much so im getting rid of it tomorrow to one of those buy your phone sites. Very slow keypad response, unpredictive texting (it doesnt suggest words) and you cant delete misspelt word from the memory, poor battery life, screen barely visible in daylight, but my biggest gripe...text and letter sizes, smallest I have ever seen on a mobile and contary to what people may tell you YOU CANNOT ADJUST THEM so dont bother if you need glasses to read. I also agree with the other posters about the instruction book, very very poor. A few pluses I guess..good looking phone, nice in the hand, customisable message tones..good quality sound from bundled headphones..er thats about it!
Reviewed by Amjad from UK on 22nd Dec 2008
Had this phone for a couple of months now. Lower end phone which does exactly what it says on the tin. Excellent music quality. Only issue I got with this is when writing a text it comes up with predictive mode which is not what I wnat, so I have to change it. Next time I write a text, it defaults back to predictive..annoying.. is there anyway to make non-predictive the default? Good phone..reccommended.
Reviewed by Paul from Thailand on 17th Dec 2008
Nice Phone. Just acquired it. for info, the keypad lock time can be increased or decreased by changing the Backlight time. Seems the functions are interrelated in terms of time.
Reviewed by Lewis from England on 29th Nov 2008
Love it so far music good feels good everything u expct from a phone dont know about the battery yet, ignore what ppl have put down below there making stuff up none of that happens its just them, well worth getting especailly for the price it is , if i could put 10 stars i would
Reviewed by Clara from U. on 27th Nov 2008
For delivery reports, in settings turn delivery reports to "off" and then when you compose a text (put it in your template) type: *0# leave a space and then type your message. The 0 is the figure 0, and not the letter. This only applies to the 02 network though. But this fone is brilliant, I love it, especially the theme creator. The memory is fantastic. Well done Samsung.
Reviewed by toni from uk on 27th Nov 2008
i love my u800, the only problem i have is that i cant get a delivery report for my texts, does anyone know why? my picture messages send a delivery report but my text messages dont :( can any one help????
Reviewed by Paolo from Italy on 20th Nov 2008
This phone has a fantastic design. It feels very, very good in hand. It has a very good camera. The display is clear and crisp. Audio quality is good.. a little thin as in many samsung mobiles. Battery autonomy is enough. BUT The sluggishness of the UI is unbelievable. I've also updated the firmware, only to obtain a slight improvement. This phone is so slow that you think you can make and drink more than one coffe while waiting for something to happen after pressing a key. My previous phone was a [now broken] sgh-p300.. ridiculously faster. I've made a gift for my sister of the u800, and bought a nokia 6300, maybe waiting for another p300 on ebay.
Reviewed by anthony from ireland on 18th Nov 2008
i bought the samsung u800 after reviewing it on line. i first seen it in a magazine advert and liked it because of its looks - size -streamlined - slim... and stainless steel nice touch. its got good solid build qaulity, but thats not the only reason why i bought it, my old cell phone a nokia 3310 was about 8-10 years old, so it was due to be upgraded so i bought another nokia first of all but i found it was not as good as my old phone as i find a lot of nokias are at present, i find other people that i know have the same complaint some have said that thay would not buy another nokia again...but to be fair maybe it depends on witch model of nokia you chose. the main problem i find with some phones is poor qaulity reception on 3 counts first - limited volume on earpiece not good in noisy inviroment - poor qality audio - and poor reception in good reception area and even worse in bad reception area. anyway now on to the samsung u800... i personily find it a delight to use great comfort to hold feels great in the hand...first class reception even in a poor reception areas where i could'nt get a signal from another phone no problem with the u800 i dont know if it down to the electronics in the phone or the stainless steel body witch might help with reception but i find it works great, with good clean audio and good volume in noisy inviroments. when you speak to someone its like there standing next to you. also its easy to use, i cant complain so far... so if its a good mobile phone your after to make good clear calls then i cant recomend it enought 'great phone'
Reviewed by ians from UK on 9th Nov 2008
Follow up from review on 9 October 2008 - After having this phone for 3 weeks the battery became a major problem, a full charge would only last 36 hours on standby and less than 24 hours when a couple of calls 10 minute calls were made and a few text messages were sent, I was originally told by network provider that this is what I should be expecting from a ultraslim G3 phone, I explained that this was far below the manufactures suggested standby/talktimes, eventually it was agreed that I could exchange this phone for the same model, however as it was not in stock I opted for something completely different (Nokia 6600 Slide). I did like the Samsung G800, however, like I said in my original review the metal case scratched very easily and after 3 weeks in my pocket this phone looked older than what it was.
Reviewed by Mike from Ireland on 3rd Nov 2008
Generally pretty nice and well manufactured phone, great materials quality, but: 1.PC Synchronisation doesn't work. Samsung’s customer care can not help in resolving the problem....so if you want to synchronise your phone with Outlook - go for Nokia. 2.no-preloaded games, 3.ridiculous keypad lock...it is being locked in every place of menu when it is on auto, so when you are browsing menu and you hesitate for few second, the key pad is being locked. When the keypad is locked and you receive call, the keypad becomes active so you can access phone functions, but after the call phone stays in the idle even though before the call it was locked. 4.Why when you connect phone with PC via USB you have to turn off Bluetooth? Generally.....great looking & stylish.....advanced functions even though some are not working....but next time I would go for Nokia again due to its functionality.
Reviewed by emily from england on 3rd Nov 2008
Good points: packed full of great features, camera is very good, i love how we can personalize the menu settings and all that, its got loads of memory, very good sound quality, good ringtones and all that, good signal, looks and feels great bad points: seriously not enough information on how to work certain aspects of the phone..and will take about a month to learn everything. But then again, this is hardly a reason why not to buy it! its a great, fun phone!
Reviewed by rrrr from here on 1st Nov 2008
I've had this phone and it's strange.Bought it on 02 and i was chuffed.I made fun of my little teen brother as he has a nokia 6230 with just about nothing special.After 3 days the buttons have come off.I sent it back,they sent it back 'fixed'.If thats fixing i dont want to see them break a phone.The phone literally fell apart.The front came off with the buttons.I sent it back again.While i've had my U800 fixed,i've hda an old nokia as a courtesy phone.The one with only messaging and a clock which tells you the time on prompt.I've had the courtesy phone,longer than the Samsung.I'm asking for my money back as this is ridiculous.Especially as the 6230 nokia is still going:-(
Reviewed by gary from uk on 29th Oct 2008
great phone fully reccomended.
Reviewed by Chris from United Kingdom on 14th Oct 2008
Looks very nice, but unfortunately a very very poor UI lets it down. It's not very easy to use - you have to go through three menus just to get a symbol into a text message, for example - and multiple niggles have just driven me insane. The screen is poor quality, with colours looking very washed out compared to Nokias and SEs, and visually it's not very customisable. Nor are the features very customisable - for instance, the volume button can't be set to control the ringtone volume, just the keypad volume. It looks solid, but doesn't feel very much so. Keypad isn't very accurate, either. On the good side, it does look very nice, and comes with the nice little 3.5mm jack headphone adapter/handsfree, so that's to its advantage. Sound quality is very nice on the phone calls if you use 3G, and the camera is good for what it is, although lacking autofocus and the naturally second-rate LED flash which is useless beyond around 1m and will wash out your pics if it's used less than 50cm. But you can't expect much more for that! I'm changing it for the Nokia 6500 or one of the SE phones.
Reviewed by ians from UK on 9th Oct 2008
As a devoted Nokia user I was reluctant to change to another manufacturer, however, I did make the change after considering the Nokia 6500 Classic, which is very similar in appearance and specification, however, the Samsung-U800 offered a better camera, expandable memory, radio, more talk time/standby and at the time of purchase the U800 was £30 less than the Nokia 6300 Classic on PAYG. The U800 is a well-built, slim and stylish handset, that can be carried comfortably in your pocket, it is straightforward to use, although some of the information in the supplied Samsung manual is sparse, the camera is as good as can be expected from a 3MP camera on a phone and the keys are comfortable to use, the only draw back is the shinny metal casing does scratch quite easily. Highly recommended.
Reviewed by Gary parpy pants from Uk on 8th Oct 2008
Been a sony fan for years but fancied a change as the walkmans weren't really my thing. So i got the Samsung U800. This is at first semmed to be a great phone and the whole menu system alot easier to configure than previous samsungs> You can set your own message tones and ringtones as long as they are mp3, which is a first for samsung. The flat keypad was responsive enough and no problem to use. All in all i liked the phone alot. Until i noticed that the reception on mine was very poor with the bars dropping from 6 to 2 to 0 very often.Especially if the phone is in my pocket or i go into a shop, a mall being a big no no! Now i live in a high reception area and my sony K750i and my wifes D900 (both on O2) rarely drop the signal and if so its by one bar. So the O2 shop said this was not right so i sent my phone back to the catalogue and bought a new one from the O2 shop to check it wasnt a bad batch and this one is going back the same, it cannot hold a signal. I am very dissapointed as this is surely the main function of the phone and should be the most reliable. And yes i changed all the settings put it on 2G etc changed the sim, stood outside in different places and even though my old phone was fine this one struggled which also will not help battery life. So i cannot rate this phone at all, i dont want to be checking it all the time for messages and signal! I think that the manufacturers have lost sight of the basic functions of phones nowadays, mine is just a glorified mp3 player with no signal. I have looked on the web and cannot find this to be a problem on this handset apart from one other person, but then i wonder if its because it is still fairly new. Anyone else have this problem?
Reviewed by Space Chimp from UK on 1st Oct 2008
Always been a Nokia man myself & my last one was a Nokia 6500 Classic, but then i saw this with it's 3 mega pixel camera & thought i'd give it a go. First of all it is very much like the 6500 in design etc just a few mm thicker & wider but not by much. It has 1 gig built in memory like the 6500 but accepts micro-sd cards of upto 8 gig. The options menu can be slightly slow when entering & leaving the menu, but not enough for it to become annoying. The built in ring tones are poor but nobody uses them anyway. It does come with built in wallpapers 6 of them & also a animated Living World wallpaper & Photo Slider which gives you the option of loading 9 of your fav pics to use as animated wallpaper which is very good. Stereo speakers would have been ideal but the speaker is adequate & can be heard easily & music plays though it just fine. Text messaging took some getting used to as it is slightly different to the Nokia the key you press to space your words is different as is the key for predictive text, other than that no problems. Overall a very good phone & very solid.
Reviewed by Steve from England on 30th Sep 2008
This is my first Samsung always had Motorola phones before, i have just one word for it, EXCELLENT. I'm not a photographer so 3mp is plenty for me. The quality of the sound and picture is great. Go and get one.
Reviewed by Brenda from Wales on 23rd Sep 2008
I have had this phone since Sunday 21st Sept 2008. So far I am very impressed. Absolutely gorgeous to look at. Very good quality sound on phone calls and music. Easy to transfer files from pc. Lots of memory. I am very happy and would recommend it to anyone.
Reviewed by Elena from UK on 22nd Sep 2008
I like it - looks 80's and after having an LG Chocolate which looked amazing but was terrible as a phone - i am very impressed with this Samsung U800! Only had it 2 days, but i can't stop looking at it's brushed silver finish. Must be something to do with being born in the 80's. Kind of like a retro calculator/watch. I admit i am only commenting on the look - i'm fickle. : )
Reviewed by celik from tr on 18th Sep 2008
its ust perfect OK? just close ur laptop and run to a store and get it... best phone ever. user friendly and stylish... five stars
Reviewed by kathryn from Northern Ireland on 18th Sep
this phone is amazing! The screen is so clear, as is the sound quality, camera's brill. Also like the theme creator, very cool! 5/5 definitely!
Reviewed by Lorna from England on 11th Sep 2008
I just got this phone in pink, its so much better than i thought it would be, i just upgraded from the U600, that phone was terrible, it was perfect until the touch buttons broke and predictive text broke but the U800 is perfect so far, i love all the themes you can create and its smooth sleek design and its sturdy and strong, the only down fall is i cant find clipart in the messages :(
Reviewed by Martin from England on 11th Sep 2008
I just bought my U800 from O2 on PAYG and is beautiful,so slim and stylish. Practicality is my main gripe with modern phones.Some have very dodgy touch screens some are far to heavy in the pocket but most try to be everything you want while falling short on being "just a good phone" so to my delight i have found my "soul mate" no pun intended LOL ... The phone is pure class,no gimmick's it does what its meant to do make phone calls and send and receive SMS and MMS messages. However things get better because it takes a decent photo to. Its 3.1MEGA pix camera is very good for snapping pix at parties or functions without making the phone heavy in the pocket.Also a Mp3 player with 1gig mem + a 2gig micro SD card (bought separately) gives you plenty of space to store tracks and pictures. Sounds good too. All in all this phone is stunning to look at and a joy to use it also feels like a quality product.. Well done Samsung after going through Sony Ericsson's and Nokia's products like a fat kid in a cake shop and chucking my LG VIEWTY at the wall i finally found the phone i was looking for. CLASS PURE CLASS...
Reviewed by Mike from England on 11th Sep 2008
Had my U800 for a while now, and I like it. Changed from a Sony Ericsson k850i after having countless problems with this phone! Very impressed with U800 so far, camera's fine, I reate it better than the k850i, but maybe I didn't have that set up right. Internal memory is a massive bonus, and the computer software provided by Samsung is much better/easier to use/quicker than the Sony programme. This is my first Samsung, and I definitely think it's the best phone I've had to date, and I've had a few!! Lack of games is a downfall, there are only demo's available, and I find texting a bit difficult as this is my first flat key-paded (is that a word?!) phone, but I'm getting used to it! Bit randomly, if automatic keylock is on, it locks when you're typing a message if you don't type for 10secs, and being easily distracted this happens alot, but you'll be able to change it in settings. All in all a good phone, with no software issues and only loses 1 star as a result of lack of gam es/auto-focus, but minor details in comparison to what this phone can do!
Reviewed by Carson from United Kingdom on 8th Sep 2008
Just got this phone as an upgrade and it is a very nice, sleek and sexy phone. The materials used makes it feel very high-class and it is solidly built. The menu are not slow at all. I think its because networks load their softwares onto it making it considerably slower. If you are lucky to get one without the network stuff, the menus are swift and easy to use. The ringtones are indeed very naff like simon said although the 1GB of internal memory definitely makes up for this big time. Camera quality is good for daylight photography but at night time it is just rubbish with a lot of noise, even with the flash. Your photos turn blue, so don't throw away your dedicated camera just yet as it cannot compete with standalones. All in all a very good looking phone and easy-to-use with a lot of features to play with!! Recommended x