Samsung Galaxy Ace GT-S5830
|| Review: March 2011
Last updated April 2013.
In a nutshell: The Samsung Ace
is a smart-looking Android phone with a larger-than-average
3.5 inch display, a decent 800 MHz processor, and a good camera.
Other highlights include GPS with Google Maps, high-speed internet
and Wi-Fi. But its battery life and reliability are questionable,
and it can't compete against the best Android phones.
Best buy: *Free* from The
Carphone Warehouse (Black, White or Fleur); or £79.95
on Pay as you Go from the Carphone
Warehouse (Black, White or Fleur).
The Galaxy Ace is a little like the Galaxy S's little brother. It certainly
has a premium look and feel, with its metallic looks giving it an iPhone-like
appearance. The display is a decent size at 3.5 inches and with a resolution
of 320 x 480 pixels it has exactly the same size and resolution display
as the iPhone 3G S. But that demonstrates
how far smartphone displays have improved over the past two years, as
rivals like the Galaxy S and HTC Desire now offer substantially larger
and higher resolution screens.
The camera is a decent 5 megapixel job with autofocus and an LED flash,
but once again it's trumped by rivals offering HD video recording. The
800 MHz processor is comparable with mid-range Android phones rather
than high-end phones with 1GHz processors, and sometimes just isn't
quick enough. We're also disappointed by the minimal 150MB of onboard
Certainly there are many, many good features about the phone. The aGPS
with Google Maps is a favourite, not to mention the 100,000 apps available
from Android Market. For email and messaging the Galaxy Ace is brilliant.
The Social Hub integrates contacts with facebook and twitter apps really
well, and we like the Android virtual QWERTY keyboard. There's also
SWYPE, which lets you drag your finger over the keyboard and then works
out which keys you "pressed". Samsung's TouchWiz 3.0 interface
works well too.
Battery life ought to be good, with a reasonably heavy-duty 1350 mAh
cell installed. But in practice, the Ace doesn't seem to deliver on
its potential, with many users struggling to get through the day.
The web browser is good and fast, although there's no support for Flash
video. Connectivity is excellent though, with Wi-Fi, Bluetooth, USB
and HSDPA offering downloads at up to 7.2 Mbps.
Despite its high-end feel look and feel, the Ace isn't really a high-end
phone. At launch it was priced over-optimistically at £25 per
month on contract. Now that the price has fallen to £15 per month
it seems like a much better buy, but read the user reviews below carefully,
as some users seem to be having trouble with this phone.
Features of the Samsung Galaxy Ace include:
- 5 megapixel camera with autofocus, LED flash and 2x digital zoom
- Video recording (320 x 240 pixels)
- Display: TFT, 16 million colours, 320 x 480 pixels (3.5 inches)
touchscreen with auto-rotate
- Music player
- FM radio RDS
- MP3 ringtones / 64-voice polyphonic ringtones
- Messaging: SMS, MMS, instant messaging, email
- GPS with Google Maps
- Personal organiser functions
- Memory: 158MB plus MicroSD memory card (up to 32GB supported)
- Connectivity: Wi-Fi, Bluetooth 2.1, USB 2.0, 3.5mm audio jack
- Internet: Layar Reality Browser, Android browser, GPRS, EDGE, 3G,
- Quadband GSM (850/900/1800/1900), dual band 3G (900/2100)
- Size: 112 x 60 x 11.5 mm
- Weight: 113g
- Battery: 1350 mAh
- Talktime: 390 - 660 minutes
- Battery standby: 420 - 640 hours
Samsung Galaxy Ace User Reviews
Love your mobile? Hate it? Please share your experiences to help other
people choose the phone that's best for them. Please do not review this
phone if you have not used it. This is a review site, not a forum, so
please don't just ask questions. Please do not use swear words or offensive
language, and please, no advertising!
Average rating from 419 reviews:
Reviewed by Sam Davey from UK on 8th May 2013
Agree with Katherine it is definately not a smart phone - I have been
back to O2 and spoken to the in store guru at least 3 times and it has
been back to O2 as it is less than 6 months old.My photos disappear
the memory gets full even though I have not downloaded anything and
am only using what it came with. Gutted I am in a 24 month contract
but really not fit for purpose, rejects calls or you can't answer them.
Reviewed by katherine chapman from uk on 8th Apr
I have been using my galaxy ace for about 6 months now this is my first
touchscreen/ smartphone and im not very impressed. i have only downloaded
whatsapp and 3 games everything else that i have was already on there,
and the memory is nearly full. I always make sure i put everything that
will go on the sd card on to it, i delete photos and messages regularly
i am running the latest software but it is so slow its painful my old
nokia was much quicker !! nearly everytime i go to contacts or messages
i get a black screen for 4-5 seconds and everytime i see an app advertised
and try to download it im told its not compatible with my device !!
in my opinion its not a very smart phone.
Reviewed by Zara from Chelsea on 3rd Apr 2013
I love this phone with a passion, Samsung continue inexorably bringing
afordable quality to the less well off such as me myself.
Why waste £500 on some other phone that is nearly the same as this apple
of my eye?
Reviewed by Harry from England on 16th Mar 2013
I`ve took delivery of the Galaxy ace last month as an upgrade, I tend
to think its a down grade, I have missed numerous calls, the phone doesn't
ring they either go straight to answer phone or it appears to the caller
I`m unavailable its absolute rubbish, its connectivity is beyond poor,
calls drop out as well for no reason, and so does the internet, I took
it in to Carphone Warehouse on the advice of Talk Mobile, who say this
is a problem with the ace, there is an upgrade provided but Carphone
warehouse will tell you that its only about 50% successful, so as a
phone its rubbish I could think of better words to be honest. Oh by
the way the bloke at carphone warehouse said it was the seventh one
in this week with this problem.
I am now in argument with the phone provider that the handset is not
fit for purpose.
You have been warned.
Sorry on the star rating it doesn't go lower than one
Reviewed by vicki from nz on 4th Jan 2013
I hate the galaxy ace gt, i cant lock picture folders, for some reason
i cant input anything into the calendar anymore and have yet to find
a solution and the swype input some of the words it tries to put in
does not even make sense. I would not recommend this phone n yip the
battery life is rubbish and sometimes it doesnt let me charge i have
to keep at it till it lets me. Overall its annoying to use
Reviewed by james from Ireland on 10th Dec 2012
got 1 the other day it's the 1st android phone i've ever bought an also
the 1st phone i've bought since the "samsung tocco lite" 3 years ago
and i have to say this phone is way better it's really good for the
internet and it's fast for downloadin apps and the camera is class aswell
so anyone lookin a good android phone for £100 or less this is the 1
Reviewed by marina from england on 16th Nov 2012
good mobile but battery goes so quick
Reviewed by Kyle Barton from England on 22nd Oct
This phone is a decent mid level smartphone- true it has its faults
but I piad 120 pounds and it has excedded my expectations.
The internet browsing is good, the gps is good, the apps work fine,
calls and texts are easy + it looks very professional and has a great
feel in your hand.
Downsides: Poor battery and poor internal memory- both which are not
too bad considereing the price I paid
Summary: Great if you want a smartphone and don't want to pay over the
Reviewed by Joanna from United Kingdom on 21st
I brought this phone with my mum and dad to day! It is a very good so
far, but it takes ages to connect to the network. I bought it because
of the camera, the easy texting, the radio and the music. So far it
has impressed me! I think that this is a great phone as it is only my
Reviewed by unitysounduk from england on 15th
RUBBISH YOU HAVE BEEN WARNED
Reply by breakdown from manchester uk on
1st Feb 2013
have just bought galacy ace from argos its going back....what a complete
waste of money,the Samsung toco light is a masterpiece compared to this
compilation of errors,which are too many to mention. IT IS A CRAZY PHONE
NOT FIT FOR PURPOSE (pass me the anadin)
Reviewed by Gavin from Scotland U.K. on 27th Sep
My first Android phone and we are not a match made in heaven, Not since
1993/94 have I owned a phone that the battery struggles to get through
a long day, then it just completely shuts down, whilst it suffers this
problem I care not a jot about any fancy stuff it cant do as with this
battery this phone is worthless.
Reply by kneedown from england on
27th Sep 2012
I guess when you say long or hard day you mean lots of calls ' text
or lots of web use or sat nav . I can gheck email few calls ' read the
paper's a bit and get 2.5 days to 3 days .Perhaps there is poor service
where you are 'or pehaps you are asking to much of it all smart phones
are heavy oon the power they use
Reviewed by M from UK on 5th Sep 2012
Has anyone in the UK had a problem with Google Maps on their Samsung
Galaxy Ace? 9 times of 10, my phone is not able to locate my current
location, even when GPS is turned on. It's really, really frustrating.
If anyone has a suggestions on how to fix this, please let me know?
Reply by kneedown from uk on 5th Sep
Great phone in many way 'i get 2-3 days out oof the battery with juice
defender . Ido find it keeps getting cut off useing google maps every
few mins lost the signal even in mid surrey where not far from towns
Reply by dave from england on 21st
I've had the same problem, sometimes it works sometimes it doesnt, but
then quite a lot of the phone works most of the time but not all. Other
problems include no sound sometimes very slow internet sometimes, screen
disappearing so very hard to end call. Had the phone for about 6 months
and when it works properly i quite like it, but its so unreliable and
has a dreadful battery life i cant wait to ditch it!!
Reviewed by Alan Burgess from scotland on 2nd
I am not one for spending megabucks on the newest and most expensive
phones, but decided as the Ace had been out a while and was down to
£115 in Argos that I would treat myself to it. I've got to say on the
whole I am very happy with it, once again however I am disapointed at
the ridiculous internal memory that a lot of the older mid to low range
phones seem to have. I just don't get why this problem has been allowed
to continue from one model to another. Anyway that aside I never intended
to use this as an extension of myself, as what I was really looking
for was having something handy on me, that I could take photos of the
kids when out and about without having to always worry about charging
the camera, but with the added bonus of being able to check Facebook,
email, ability to check websites on the move, obviously having a phone
and ability to text...OK I'm stating most of the obvious here, but what
I'm getting at is, I have a tab at home that I use for most things and
really just wanted the ace to be a handy little companion ......and
it just is. It does all I want it to. Only complaints have to be battery
life and internal memory (which is not specific to this phone) its not
the fastest, sometimes I have to wait a good 10 secs for an app to open
or gallery to view photos. Apart from that, I am very pleased with this
phone, and love the way it looks and feels in my hands. Its big enough
without feeling like I'm carrying a a small laptop in my pocket, but
small enough and light enough not to bother me when I'm out and about.
I know this phone was initially in region of £200 plus, and if I'd paid
anything like that for it, I would be left with a bitter taste in my
mouth right now, however for just over £100, I'm more than happy.
Reviewed by brendan from uk on 31st Aug 2012
my galaxy ace keeps saying that internal memory is full,but i have deleted
everything i can.i cant even recieve texts anymore as the phone keeps
saying internal memory is full! can anybody advise me whats wrong???
Reply by Alan from UK on 3rd Sep 2012
Try a factory reset
Reply by Mike from Holland on 3rd
Uninstall all your updates for Google Maps - it works fine without them.
Delete all the Cache from the applications. Also try downloading Autokiller
Memory optimiser from Google Play. It works at making the battery life
longer and speeds up the phone several times over
Reply by Ray from UK on 5th Oct 2012
Hi, have you cleared the "cache" for all your apps? & for your e-mail
accounts? Apps like Facebook/Twitter/Whatsapp & certain games store
huge amounts of cache on your phone! + e-mails & attachments/photo's
need clearing from cache. Go into settings, then applications, then
"manage applications", then "All", select each app one-by-one & clear
data/cache etc... Hope this helps. Have you turned the phone off & on
again recently? this clears unwanted stuff too! Even apps added to your
SD card still add a small bit of data to your phone to make them load
quicker. After you have cleared all the cache, dial *#*#9900#*#* on
your keypad, select "dump to SD card" from the list & this will dump
all unwanted data onto your SD card. On your SD card look for a new
folder called 'dump state' or something like that & delete it. Good
Reviewed by banks from Gb on 29th Aug 2012
Horrible battery life..
Reviewed by bernie from ireland on 29th Aug 2012
I have difficulty when ending a call, their is a red button which says
END CALL but it disappears off the screen before i get time to press
it and i end up being connected to my caller and sometimes it moves
on to voicemail.
Phone is brilliant but needs charged every day.
Difficult to press keyboard letters when texting messages if u have
poor eyesight because letters are so small.
I love the camera, the internet, google maps, facebook etc. I just have
to get more familiar with using this phone.
It has a few problems but still I think it is brilliant.
Reply by peter from uk on 19th Sep
the keyboard letters can be enlarged on the screen if you rotate the
handset 90 degrees.
Reviewed by K from uk on 29th Aug 2012
NOT GOOD! i bought the ace yesterday and it is going back tomorrow.
Wont recognise my virgin sim even though it was from a virgin store.
Reply by Poolio from UK on 4th Sep
Not really the phones problem, sounds more like your service provider...
Reviewed by Ann from England on 26th Aug 2012
So sorry I bought this phone, battery needs charging twice a day,keeps
shutting down by itself and I have to remove the battery and replace
before it will work again,internal memory a joke a lot of apps will
not transfer to sd card,so I can not have all the apps I want on my
phone. Saving up to buy a new phone and sell this one. People that say
its an amazing and brilliant phone must not expect much for their money,
I on the other hand expected much more than I got from Samsung.
Reply by Janet from England on 9th
Ann I thought it was me, after reading so many good reviews on this
phone. I totally back up everything you have said on the galaxy. I have
only had my phone 6 months and this weekend I'm changing it. I just
can't put up with it anymore. I have really tried to like it but it
just lacks so many features. Lots of apps but quite a few say 'this
is not compatable with your device'!! Grrr! After being out for the
day and taking lots of photos I went into a cafe with free wifi. Seen
I had an update for Facebook but the phone said I didn't have enough
memory to get the update. Can't wait to go phone shopping at the weekend.
Reviewed by Dave from U.K. on 24th Aug 2012
Had this phone for about a year now, it was good when i got it, but
liked to shut down for no reason, however one year on, i cant watch
one youtube video without the battery going flat. Shocking.
Reviewed by mickey from england on 18th Aug 2012
Apart from the battrie dying after a day its an amazing phone :)
Reviewed by Matilda from England on 10th Aug 2012
When I got this phone, I realised that it was basically the same as
I advice you to get it...
Reviewed by Lily from GB on 8th Aug 2012
Got my samsung galaxy ace (in purple) I think it's A.M.A.Z.I.N.G
Battery life brill,great camera very good touch screen. I would
recommend the phone to everyone looking for a brilliant smart phone
Reviewed by Azure from Arizona on 6th Aug 2012
Galaxy Ace is great but has a few flaws. For example, sometimes when
I am using it, it will shut down by itself. I freaked out the first
few times but got used to it irritates me greatly. It also has slow
response but overall, good phone!
Reviewed by Richard from England on 25th Jul 2012
This phone is merely okay. It is my first Android phone and my feelings
are a mixture of good and bad. The phone generally works well BUT it
can be quite slow sometimes. Even a delay of a few seconds soon gets
frustrating. My main annoyance with this phone is the small internal
memory. When I chose this phone I did not think this would be a problem
as I would install everything to an SD card.
If I had done my research I would have realised that there was a flaw
in my plan. On android, not all apps can be installed to sd card, and
even when you do install to sd card the apps still use some internal
memory when they are used. Since getting this phone I have been wanting
to install loads of apps from google play but the phone very quickly
gets full up. I now have to be very selective about the apps I install
and have to leave so many off the phone I am very fed up with it.
I even installed the android software development kit (in windows, not
phone) and altered the default install location to sd card but it doesn't
help much. I then tried rooting it and flashing the cyanogenmod 7 rom
which freed a bit of space by not being loaded with unwanted junk from
the outset but you are only saving a relatively small amount. I am now
back on the default rom image from my backup and I am counting the months
to my upgrade (17 months to go).
I will get a phone with a much larger internal memory next time.
In summary, not a bad phone. It does all the buit-in stuff well enough
(web browsing is better on my ipod touch though). If you keep things
simple then this phone will be fine. If you want to install loads of
apps from the store DO NOT GET THIS PHONE.
Reviewed by zap from UK on 25th Jul 2012
I've had my phone for a few days now and I have experienced no issues
apart from steep learning curve which I am happy to tolerate until I
am familiar with all the features. I instantly loved the look and feel
of the device and sure my stubby fingers are going to need accuracy
training but that's what angry birds is for surely? (lol) I've already
pimped mine with a shell case and a screen protector.
I shall definitely leave it on charge overnight as suggested although
I'm hardly surprised the battery goes flat I can't stop playing and
fiddling with my new toy!
Reviewed by Jim from London, U.K on 23rd Jul 2012
A total pile of useless rubbish.
I bought this phone a week before Christmas 2011. I'm not always after
the latest phone, but I thought I'd treat myself. I narrowed down my
choice to a Blackberry (I really wanted this) or the Galaxy Ace. Unfortunately
I was talked into the Galaxy by a friend and little did I know, I was
about to throw £150 straight down the toilet.
The screen has a mind of it's own while scrolling, and the most infuriating
problem is when it keeps cutting calls off. It can happen from 1 second
to 5 minutes into a call. Oh yeah, when it rings you have to swipe the
green button on the screen and sometimes when you swipe, the phone goes
to answer but then keeps ringing. Now you have a ringing phone, while
the caller on the other end is talking to themselves and you have no
buttons to answer it.
I'm very very disappointed in this phone. I should've kept my little
LG Pop... seriously.
I urge people not to part with their money for this plastic contraption.
At the end of the day you can't call it a phone because you can't have
a conversation with anyone on it.
Reply by frankie from uk on 16th Aug
the reason its like that is because ur lagging or your phone is a rouge
Reply by Sam from Britain on 18th
It's just your phone. The model is great. Swap it for a working model.
Reply by Paul from England on 23rd
Stop pressing the end call/hold button with your big ears and you won't
get cut off mid call.
Reply by Mike from Holland on 3rd
You must be doing something wrong. I've had mine for over a year and
not one of the problems you describe has happened. It's a touch screen
phone so don't be so manic.
Reviewed by the cod sweater from UK on 21st Jul
THIS IS AN AUTSTANDING PHONE THE LOOKS THE PERFORMANCE AND EVRYTHING
ABOUT IT IS ABSALUTLY AMAZING IF YOU ARE LOOKING FOR A GOOD AND CHEAP
SMARTPHONE YOU SHOULD GET THIS ONE ADD ME ON XBOX LIVE Dr QS 99 For
more info hope you enjoyed a little revew for the samsung galaxy ace
Reviewed by Immie from UkImmieU on 20th Jul 2012
I have just got the Samsung Galaxy Ace and I am very pleased with my
Easy to use and good battery life.
A must buy!
Reviewed by hugh from uk on 7th Jul 2012
If you're having problems with this phone, either connect it to kies
via a computer and make sure you've got the latest updates. If your
tech savvy, I recommend rooting it and trying cyanogenmod 7.2, the phone
flies then! Its amazing how much rubbish service providers and manufacturers
try to force onto your handset. Read into it!
Reviewed by Ray Watterson from Isle of Man on
6th Jul 2012
I think that I have been conned by Manx Telecom by buying a Samsung
Galaxy GT-s5830 , the battery does not last 36 hours on stand-by never
mind 420-640 hours. It is permanently on charge.
Reply by chris from U K on 16th Jul
i think you must be doing something wrong not had my ace long but it
lasts 3 days + standby 3g on check email etc;did you give it long charge
to start with ? i did 3 times 12 hours plus
Reviewed by Michelle from UK on 5th Jul 2012
This phone may look fantastic but it is very poor quality. My screen
also freezes when using certain applications, swipe is delayed and unresponsive
quite often, the touch is unrecognised on the first few attempts (not
always but for a new phone it shouldn't be doing this) and the worst
problem of all is the fact that it cuts off calls that are made and
received. I have been waiting to get this phone for ages and bought
accessories for it too. Total waste of time. I just hope o2 will offer
me the S2 for the rigmorole of going through 5 brand new phones with
the same problems. There is also evidence of bad pixels underneath the
screen and occassionally the screen freezes. My last Samsung was a good
phone but broke in the end do to software malfunctions and no response
to any button being pressed. Is it Samsung that should be avoided in
future, or is it a case of bad luck for one and a bad design in the
Reviewed by Hollie from England on 3rd Jul 2012
This Phone is absolutely useless. The touch screen is slow and often
unresponsive, it freezes and can't seem to handle even the most basic
of requests. The keyboard is difficult and the phone doesn't remember
any word choices, so keeps suggesting ridiculous words in place of reasonable
ones. The whole set up is infuriating, it seems they couldn't decide
whether they were making a phone or a computer and ended up with a mish-mash
of all of the wrong bits of both.
Reply by Mike from Holland on 3rd
Reviewed by Sue from UK on 2nd Jul 2012
I bought this phone recently, had it set up for roaming abroad, when
I got to Cyprus it wouldn't work, absolute nightmare. I had to buy a
local sim card and use that in the end. I have been back and forth to
talk mobile and each time get a different answer. I need to know that
this phone is going to work when I travel abroad, what am I doing wrong,
any suggestions please. This is a quadband phone which is why I bought
Reply by Mobile Phones UK from UK on
2nd Jul 2012
Sounds like your problem is with Talk Mobile, not the phone.
Reply by MAK from UK on 15th Aug 2012
I think your phone is not unlocked so it wont work abroad. Try buying
an unlocked version of it.
Reply by mike from uk on 15th Aug
Its your providers fault not the phones fault. You better off getting
a local sim anyhow, usually cheaper. blaming the phone, fgs.
Reviewed by daniel from uk on 26th Jun 2012
I bought this phone 2 weeks age ago and am pleasantly suprised in how
good the ace actually looks. Its just the right size for a smartphone
and must say its a bargin for the price i paid. The battery life for
this phone can be better but there are things you can do to reduce battery
consumption, such as turing off gps, wifi, background application, changing
to 2g mode, all can be found n settings.
I strongly recommend anyone to charge the phone for 8 hours for the
FIRST TIME OF CHARGING THE PHONE. even if the phone says fully charged
on first time charging, ignore and do so for 8 hrs. This is done so
that the phone recognises its battery capacity. The phone should be
charged as normal after that..
i give this phone 3.5 stars. For a budgetphone, it has most things you
need in a phone though it lacks wmv and flash support, which annoyed
me,that said can watch most videos online such as you tube, overall
good value for money.
Reviewed by EMO from MAURITIUS on 14th Jun 2012
Would recommend it to anyone,veeeeeeery awweesome phones,stylish beautiful
looking ,5 star phoooooooone..........
Reviewed by Jennifer from United Kingdom on 14th
Great Looking smartphone and good for the money. The battery life is
terrible. 1 full day on a good day. The down side is having to have
a google account or gmail to use the functions ie to connect to android
market or Play Store to use the apps and to access alot of the functions
I definately wouldn't have bought it if I knew that. My privacy rights
go out the window while they store every web page I browse or every
utube video I look at.
Have factory reset and using only basic functions and going to sell
it get an iphone. I have nothing to hide but
I do respect my privacy.
Reply by darren from england on 15th
erm if u disslike the phone because it tracks u ( whcih u can disable
) iphones have a tracking system and tracks peoples online browsing
AND their physical locations without telling them
Reviewed by Treese from Uk on 11th Jun 2012
Do not recommend this phone. Says phone good for gaming but keeps crashing
and freezing. Battery life uslesss if use the phone for anything. Have
it plugged in allto electric all the time just to use it.
Reviewed by Jeanette Mill from UK on 10th Jun
I've had the phone for about 3 weeks and am still trying to get to grips
with it. No complaints about the battery but connection to the internet
is very spasmodic - sometimes it works and sometimes it doesn't. Although
I do exactly the same thing one day it connects me to the site I want
and the next day it doesn't. One problem I have is trying to delete
contact names from the messaging list. The method suggested to me works
perfectly with the contacts and phone lists but not the list under messaging.
I have tried asking Samsung and T-mobile but my query has been ignored.
Reply by daniel from uk on 5th Jul
its true the internet connection over 3g can be patchy at times but
this can be down to the network provider,in your case, T- mobile. I
had similar experience too. I would suggest,to minimise the nrs of windows
opened when browsing because the ram can't handle too many windows simultaneously.
I use a single window to avoid slow down.
Reviewed by Mike P from UK on 7th Jun 2012
It seemed like a nice phone but integration with PCs is very poor so
making the phone all but useless as an organiser.
Reviewed by Natalie from UK on 5th Jun 2012
i absolutely love this phone! i would recommend it to anyone, the features
are amazing, and there are so many to choose from. I have it in white
and i think the design is amazing and stylish, i would not change anything
about this phone if i could. :)
Reviewed by Kelly from UK on 4th Jun 2012
Lovely phone but rubbish battery life it goes dead just after a browse
and a telephone call
Reviewed by Carol from UK on 2nd Jun 2012
When I first got the phone, I loaded some apps on a and was very happy
But after a couple of days it kept coming up with a notification which
said 'sd card damaged or removed', when this happened, all the apps
I had downloaded disappeared from the screen.
I wasn't too bothered because I thought it was an sd card error and
was planning to replace the card with a bigger one anyway.
When my new (recommended) csd ard arrived, I mounted it in the phone
as per the instructions, loaded the apps onto it, and it worked fine.
But.... after about a day, it started coming up with a notification
which said 'sd card removed unexpectedly' when this happened, my downloaded
apps disappeared off the screen, this was happening about 1 -2 daily,
I had to turn the phone off and on again for it to come back properly.
I went into store, and they supplied me with a new handset.
I mounted my new sd card into it and it worked fine for the first day,
but now comes up with a notification which says 'damaged sd card', and
once again, all my downloaded apps disappear.
What on earth is going on.
Don't want to keep going back to the store to get replacement, and was
told I'm now outside the 28 days to be able to cancel my contract.
Anyone else having the same problem?
Reply by Steve from UK on 19th Jun
Carol: The contract exits between you and the store and they have provided
equipment that is not fit for purpose and you are therefore entitled
to ask them to fix/replace it. Although you fixed into the contract
term of your line rental/call package the phone itself should be covered
by a 12 month warranty and if it's not operating as it should your are
entitled to repair/replacement. For your consumer rights products must
be: of satisfactory quality - last for the time you would expect it
to and be free of any defects fit for purpose – fit for the use
described and any specific use you made clear to the trader as described
– match the description on packaging or what the trader told you.
If the store tries to be difficult I recommend talking to your local
Trading Standards Office. Incidentally I've owned the Samsung Galaxy
Ace since April this year and have had no probs with it.
Reply by Alex from Colombia on 23rd
Im having the exact same issues with my handset. First few days were
good, then sd started failing. Seems as though it is not the sd card
itself but the port that isn't working properly. My friend bought the
same phone some time ago and has not had the same problems, I was thinking
of having my phone switched for a new one and now I see Im not the only
one having problems with the phone.
Reply by Natalie Wraith from U.K on
25th Jun 2012
I am having the exact same problem with the phone! Bought th phone 7
days ago from an O2 shop, Since then i have had a new SD card which
didn't solve the problem. I took the phone back and got a replacement
thinking this would fix my problem only to find by the time i got it
home and charged it was still doing the same thing! Has anyone got a
solution for this or is it a case of swapping for a different phone.
I really like this phone apart from the obvious!
Reviewed by m from m on 30th May 2012
Reviewed by ANGI from ENGLAND on 28th May 2012
I SIMPLY HATE THIS PHONE....IT CUTS OFF WHEN YOU CALL OR RECEIVE A CALL...SCREEN
GOES BLACK WHEN YOU NEED IT TO STAY ON .....TEXTING IS A NIGHTMARE...WHAT
MORE CAN I SAY...IF I COULD GIVE IT A MINUS 5 STAR RATING I WOULD...BUYER
Reviewed by Gail from England on 28th May 2012
I have this phone- would not recommend. Every so often the internet
or email will disappear but the logo doesn't go so you have no idea
it's happening. Very very very very disappointed
Reviewed by Alan from UK on 28th May 2012
I had this phone as a replacement for a Alacatel that packed up after
5 months. This is not a bad phone but the software from Samsung is hopeless.
It cauased a mega crash on the p.c. and despite the phone been "new"
the phone was not compatable with the software it came with! According
to Samsung you can update the phone, but in reality you cant. Also if
you just take out the SD card it loses all your downloads unless you
"unmount" it correctly. All these Android phones are over hyped and
despite the £100 or so diference in price it's identical save for a
better camera/video camera and a screen with loads of pretty colours.
Reviewed by Maggie from EnGland on 21st May 2012
Very good phone, just a pitty I can't change the ringtones for messages.
If somebody knows it please tell me.
Reply by ashleigh from uk on 1st Jun
just go on to your msg inbox. Press the menu key (bottom left) select
settings then scroll to bottom and choose select ringtone.
Reply by harropy from england on 30th
Zedge from the Android market
Reviewed by Samara from England on 20th May 2012
I wanted to buy a good phone with a lot of apps, but a phone that didn't
cost so much because my limit was £130, so It was either this or Samsung
Galaxy Fit, I'm glad I went for this phone instead because I heard that
the Fit has very low resolution. I got an upgrade on this phone, android
I've had this phone for a week, so far so good, I gotta say the battery
like is really good! If I use a lot of internet I have to charge it
at least every 2 days. Memory is not so good, but when I bought this
phone it included a 2gb memory card so I'm fine with that. I would prefer
it if the camera zoomed in when capturing a picture, but I can still
use the pinch to zoom technique after i've took the picture. Camera's
great, lots of free apps..I read that there was no flash, but I mainly
go on YouTube so I wasn't that bothered about that, but I'm sure you
can get flash from the android market..I bought this phone for only
£100 by upgrading it, which is a pretty good price for a phone like
this..so overall I love this phone! Oh yeah and I loveee the Swype keyboard,
it makes texting so much faster and easier!
If you are new to android phones then you'll be impressed with this
phone, if you just moved from an iPhone4s then you wont be that suprised..If
you want a phone that has a great camera, great apps, and quite a good
price this is the phone for you..
Reviewed by David from Scotland on 18th May 2012
I've had this phone for 6 months now and have had problems with it for
the last 5 months due to the poor level of internal memory, which causes
lots of problems. Avoid.
Reviewed by Harry from UK on 17th May 2012
Very reasonable phone for its price, works lovely with Cyanogenmod 7.2.
Would be nicer with Flash + ARMv7 Architecture though ;). Like the i7500
(galaxy ace +) with its 1GHz Snapdragon.
Reviewed by sandi from uk on 16th May 2012
pretty cool part from screen breaking after 5 months ;|
Reviewed by georgie from the uk on 16th May 2012
i love my samsung! I have Had Many Phones In The Past And They Have
All Broken When I Have Dropped Them, But I Have Dropped This Phone Millions
Of Times And It STill Hasnt Broke, Even Without A Case!
Reviewed by Jess from Uk on 15th May 2012
I don't really like my phone because it always freezes and go's onto
a blank screen and it's really annoying I don't think that the phone
is very good really but I can deal with it for a little while until
my contract ends!! I also think that there are better phones on the
market for a similar sort of price. :)
Reviewed by amy from england on 13th May 2012
I was looking for a cheap phone and the man in the shop was trying to
sell me the iphone which i had to pay for the phone i was like i wont
even use it and because he knew he would lose me as a customer he sugested
the galaxy ace for £22 pound a month unlimited internet unlimited texts
and 500 mins which was the same as my other phone which was rubbish.
Think this phone is really good very fast easy to text loads of memory.
the batterty isnt long thats the only bad thing. my boyfriend is jelous
coz hes got the iphone and hes had a go of mine and thinks its basically
the same but mines a lot cheaper a month than his.
Reviewed by paula from uk on 12th May 2012
very good phone picture good quality for 5mp camera
if you are from 11 to 17 years old tat is a good phone for you????????!
Reviewed by planetlaxy2012 from United Kingdom on
10th May 2012
Overall i think the phone is great to use and looks really cool in white!
I do get very annoyed though if trying to use the internet when not
connected to wifi in the house! I can see me spending 20 minutes before
i can even load the facebook app amongst other things!
It would have also been good to have a bigger memory as i will never
be able to install all of the fun apps from android!
Reviewed by michael from england on 9th May 2012
had this phone for nearly a week and like everyone else seems to be
saying the battery life is completely useless, i'm lucky to get 12 hours
out of a full charge sometimes and i don't even use it that much! the
internet speed is a real frustration too, seems to take forever to connect
if it ever connects at all! took nearly 30 mins to download an app,
my wife downloaded the same one on her blackberry curve in less than
a minute! it has a decent camera and a lot of other good features but
i'm sure there's better phones out there for the same price!
Reviewed by Amelia from America on 4th May 2012
Its awesome I love how you can click the microphone button and just
say what you want and it goes to it I think this phone is better than
any other phone I had
Reviewed by Peter from UK on 3rd May 2012
Didn't know when I bought it that Flash was not available and can't
use iPlayer. Asked Samsung for advice; they told me to buy a higher
spec model! Rubbish! Internet ok but battery poor.
Reply by F from D on 9th May 2012
DONT AGREE A BIT!!!!!!!!!!!!!!!!
Reviewed by Anthony from UK on 1st May 2012
Its a samsung so it does its own thing now and again. for instance while
writing this review I find I've finished tapping the letters before
they've appeared on the screen, Its not done that before. hope it doesn't
do it again. probably will though, its a samsung and it does its own
thing. apart from that it does everyrhing else in an okay sort of way.
NEEDS A BIGGER BATTERY!! great apps though
Reviewed by Ciara from uk on 29th Apr 2012
i just got a samsung galaxy ace and im so happy with it!
the camera is really good considering its not in hd.
sometimes the home menu can be a bit slow but i got over this when i
found out that evrything else on the phone was running really quickly.
i would recommend this phone to anyone and arent disapointed at all.
Reviewed by Hilary from u.k. on 25th Apr 2012
Had the Galaxy Ace for a week, worst week of my life have spent more
time in Tesco or on to customer support and still im going crazy, it
cuts calls off and then i cant make any calls or send txt messages,
when people call me they only get voice mail its rubbish !!!!!!!!!!!
Reply by chris from uk on 1st Sep
Tesco network is rubbish! Try something decent like o2!
Reply by John from UK on 9th Oct 2012
Tesco uses O2
Reviewed by guy. stacpoole from England on 24th
I love it! Bought for 115 on ebay six months ago and added 15 gig sd
card. But i have no instructions. Cannot afford to print off as so big.
So i am learning. Bit by bit. Screen and speed are great and i charge
overnight no problem. Came with mains charger and i bought a car charger.
Not having flash is an occasional problem but, at the the huge price
difference - who cares?
Guy stacpoole - April 2012
Reviewed by santhosh reddy from india on 23rd
Good phone but its closes automatically while surfing the internet especially
surfing gmail in browser
Reviewed by Pearlitta from United Kingdom on 22nd
This is my second day with the Samsung Galaxy Ace, and I cannot put
it down, it has so much great features, I hope I still feel like this
a year from now, remind me when I had got the first IPhone, but this
has so much more better features than that...
Reviewed by james120120 from England on 21st Apr
this phone is amazing in every way but it has some things that i don't
like that you can't transfer any memory onto the sd card but i love
it design and how light it is swell i got it on the lowest brightness
and it is as light as my ipod touch on the hlightest light. and that
what i say about it
Reviewed by andy M from UK on 20th Apr 2012
Great little phone but I'm beginning to hate the keyboard, it's rubbish
and is a real pain to type emails, texts etc with- the onboard dictionary
is febble and never seems to learn. I'm looking around for something
Reply by Jane from UK on 25th Apr
Intersting that you find the dictionary 'febble' is feeble not in it
Reply by S from E on 24th Jul 2012
Clearly not. But neither is interesting, apparently -lol :)
Reviewed by TheDon from UK on 20th Apr 2012
I've had my Galaxy ace for approx 3 months. I think the phone is very
good. Strong, robust, easy to use. the Camera is good, GPS receiving
is very good. Expandable memory to 32GB should keep me going for a while.
Ok so the battery doesnt last for days, but what do you expect if your
surfing the internet for ages and running games! show me a small laptop
computer that can do as much and how long will that battery last??
If you turn off GPS and Bluetooth when not in use then battery lasts
a long time.
In response to the users saying GPS kills their battery... I run 'My
Tracks' and use the GPS. So far I've done a 5 hour bike ride and still
had 70% battery left afterwards! just make sure you stop the 3G connetion
(otherwise it continually downloads the maps -- a software concern,
not the phone)
Bottom line... if you want to surf the internet all day, get a computer..
if you want to play games all day, get a games console. If you want
a stylish phone, get a Galaxy.
Reply by andrew from uk on 28th Apr
People are complaining with valid problems. When you compare this phone
to the Nokia 710 which costs about the same then you get total reliability
on the Nokia 710, and battery that easily lasts 1.5 days and with the
Ace you don't get the same. I won't start with the dropped calls etc.
The bottom line is this phone is not fit to be a mobile phone and people
have very valid issues. An ex-Galaxy Ace user.
Reviewed by pfgpowell from Great Britain on 18th
I first bought a Galaxy Fit but was so disappointed with the battery
life and screen resolution, I sold it on eBay as soon as possible while
it was still in pristine condition. I then bought an Ace after admiring
a colleague's and it is certainly a step up from the Fit. But it ain't
perfect, not by a long chalk. For one thing the battery life, although
better than the Fit, is still pretty dire.
I'm sure making sure many of its functions are off would help but what's
the point of that. But far worse was the fact that it simply switched
itself off and rebooted without warning of any kind. I took it to Phones4U
who replaced it even though it had been bought more than 28 days earlier
(I was not able to get to the shop any sooner) which is a plus point
to them, but also makes me feel that they - and Samsung - are aware
they have a problem. But the new phone was just as bad, so I decided
to lump it. In desperation I googled 'upgrading to Gingerbread 2.3.4/5'
and by chance came across a site which was not a geek's paradise but
a very useful way of doing just that. I am most certainly no computer
whizz, but I did manage to update the software and that did solve the
'rebooting at will problem'.
But the upgrade was unofficial, Samsung upgrade says I had the latest
software version (which I didn't), which begs why Samsung, who surely
know the upagrade solves a problem, didn't make it officially avaialable.
I should imagine that has to do with licensing and paying Google more
money, so they took the view of 'sod the customer, they will just have
to buy a newer model when it comes out'. And that attitude, if true,
which just think it might be, leaves a rather sour taste in my mouth.
Apart from the poor battery life, however, I like the phone which does
what I want and sending and receiving emails is especially convenient.
I am writing this more or less a year afer the Ace was introduced so
my advice it to wait for the 'newer model', whatever it will be.
Reviewed by John Doe from Mars on 17th Apr 2012
Samsung should ship this phone with a decent battery instead of cutting
Reviewed by steve from uk on 16th Apr 2012
cracking phone better than i phone three for the money you wont get
a better phone great touch responce fast internet
Reviewed by Judith from UK on 16th Apr 2012
Awful phone, don't touch it with a barge pole; a real lemon. Mine has
been back twice to Samsung for 'repair', but it still re-boots whenever
it feels like it, cutting you off in mid-call or whatever else you were
doing. It's worse if you leave it on for a long time, so have to remember
to turn it off manually a couple of times a day. Yes, battery usage
is way over the top too. Also loses wi-fi connection on a regular basis,
with or without having done the spontaneous re-boot, so you have to
manually reconnect. There are clearly big software/hardware issues of
some kind. It's a real shame, because it's the right size, easy to use,
looks good, and if it all worked OK it would be worth a real thumbs
up. Instead totally put off having another Samsung phone at all. No
wonder the price is going down fast and it's being offered as part of
lots of deals, presumably to get rid of stock. Big mistake Samsung,
big mistake. :o(
Reply by Jen from Scotland on 25th
I totally disagree, I think samsung are the best phone manufacturing
company. I have this theory that every so often there is a faulty batch
of a certain type of phone manufactured by accident and I think that
maybe your phone was one of them. Just like I think my old nokia C2
02 was one of them too.
Reviewed by Joan B Conlon from England on 13th
Galaxy Ace, lovely looking, poor battery life and drains really quickly
despite turning off non essential applications. Been in for repair depsite
being only 8 weeks old.
Very poor connections on the phone if in EU espeically, Spain, France
and Ireland. Can't access the Internet in these countries, and been
advised by 3 to call them 'everytime' I leave the country!!! they would
then try to connect me. Also text messages are delivered very late,
5 hours is the longest.
you end up with a host of applications that 'take your data; without
your permission and you can't delete them either.
Wouldn't buy one, and wouldn't take one on contract either.
Reviewed by lumi from ireland on 12th Apr 2012
i think this phone is the best phone ever it actualy looks like a iphone
its awsome thats all i have to say about it nd plus im a 10 year old
Reviewed by Sue from UK on 11th Apr 2012
I love my Galaxy Ace. I particularly like the swype function for texting
I never want to go back to jittering around with my thumbs ever again.
Admittedly battery life isn't brilliant but it's no worse than an iphone.
Found it's much worse if GPS is turned on - once I turned that off it
goes all day and I recharge at night. Only real complaint is the amount
of dross it came with and which i can't uninstall - why not? Fast speed
on the internet, screen is good camera fine. Nice feel about it as well
Reviewed by Katie from UK on 11th Apr 2012
Hello! Ive had my Galaxy Ace for around 6 weeks and up to yet I love
it! The only problem I have with it is the battery life...Its shocking!!
However, I brought a car charger and it dosent seem to be such of a
bug bear now.
I used to have the iPhone 3gs and I love the galaxy more than the iPhone
which I had for 2 years and had nothing but trouble with it!!
Reading the reviews Im abit worried about the screen being easily broken...ive
ordered a case to give it a little more protection so hopefully this
phone lasts me 2 years with no problems
Reviewed by Demi from England on 11th Apr 2012
I've had this phone for a month now and had no problems with it what
so ever. For what you can do on this phone the price is surprisingly
cheap! Alot of people have been complaining about the battery life,
but most android phones run out of battery because of all the stuff
that is running on them, but you can download a free app called 'easy
battery saver' whip helps alot. It has a great Big screen, light weight
and a great camera. Fast speed when surfing the internet and lots of
free apps you can download off the market for this phone. Also i owned
an Iphone 3Gs before the Samsung Galaxy Ace and would now never go back
to an iphone for many reasons, but thats another story
Reviewed by Ravi Pathak from India on 11th Apr
the battery in galaxy ace is awful. if you use internet the power drains
much quicky and does not stand even for an hour of continuous internet
usage. same happens when you power on GPS or the Bluetooth. No matter
how many feautures a phone provides if its battery is awful then there
is no use of other features.
Reviewed by Jonathon houghton from England on
9th Apr 2012
I have had this phone for six months now and i have found no problems
with it at all it is the first android i have had and i plan to stick
Reviewed by stephen from england on 8th Apr 2012
I have had this phone about a month now and find it ok,im not finding
the battery life too bad as some users seem to be finding on here,mind
you i rarely use the internet on it as i mainly use it for phoning and
I havnt found any problems with it as yet so all in all i would say
so far a pretty good phone.
Reviewed by Akshay from India on 6th Apr 2012
I am using samsung galaxy ace for last two months. The battery
life is very bad. It last long for about 4t hrs even when gps, bluetooth,
display brightness is disabled. When entering market it drains the battery.
Why this samsung is not helping us. They should make powerfull battery
for this galaxy ace. And they have to call the galaxy ace users to replace
the old battery with new powerful one. Hey samsung something u do .....pls..........
Reviewed by Daisy from UK on 3rd Apr 2012
Fantastic phone, easy to use and quick to act. Only down side is the
battery life when you are on the internet alot. Super phone would strongly
recommend infact I bought the same phone a week later for my daughter
Reviewed by Tracy Richards from England on 2nd
Have just bought the Galaxy Ace after falling out big time with the
Galaxy Spica almost immediatly.
Wow i am now very impressed cannot fault the phone at the moment it
is fantastic at a great price.
Reviewed by Lorna from UK on 2nd Apr 2012
I do not like this phone at all I regret getting, ive only had it for
7months or so. it runs slow, it freezes alot, it gets hot, its battery
runs low quickly, its deleted all my contacts apart from two yet when
I type the numbers in it says the contacts name and only on certain
contacts at a certain time of day it will stop receiving messages from
certain people yet I will get other peoples messages and ive had to
phone those contacts to say im not getting your messages, and even when
I switch it on and off ill get the messages at like 3am. I would not
recommend it and im going to try and get a replacement tomorrow. Do
not buy this phone its rubbish
Reviewed by chris from england on 31st Mar 2012
Very gud fone however the internet is very slow, all downloads are great
however it can take a long time to do this, even browsing or using an
internet based app is very slow even when connected to wifi
, anybody have any tips to speed up the process???
Reviewed by Kostas from Greece on 29th Mar 2012
Amazing phone !!
Reviewed by Han Win from Myanmar on 29th Mar 2012
Samsung Galaxy Ace ....I like Style.
Reviewed by Roby McAndrew from UK on 28th Mar
Generally an excellent phone - particularly for the price.
1) The battery life could be better. An afternoon of geo-caching (heavy
use of 3G, GPS and display) bricked it in 2.5 hours. You can get round
this by buying a spare battery (unlike some more expensive phones)
2) The small internal memory. Unfortunately some apps need to be in
internal memory rather than on the SD card. Even more unfortunately
the internal memory is full of kruft that can't be un-installed (without
rooting the phone) and I will never use. This could be fixed by Samsung/Google/The
Reviewed by Laura from England on 28th Mar 2012
My samsung galaxy is a lovely phone and does a lot of things but battery
life is awful. I charge it overnight all night then the next day its
bleeping by afternoon
Reviewed by M. Morley from England on 27th Mar
This mobile has a great screen. The camera is pretty good too. Battery
life is rather a pain though, but for the price I think it is a great
Reviewed by dan-man from england on 21st Mar 2012
this is the most useless phone iv ever owned and simply cannot wait
to get rid of it . its just a shame theres no option for no stars in
the review section .
Reply by Mickey from Serbia on 29th
Reply by Jen from Scotland on 25th
Totally and utterly disagree
Reviewed by Peter Jolliffe from UK on 20th Mar
Load of rubbish,has a mind of it's own. Keeps disconnecting from wifi,runs
it's own apps without asking. Sorry I bought it !!!
Reviewed by Maggie G from UK on 20th Mar 2012
Have been unable to connect to BTFON and google mail......frustrated
so far but persevering
Reviewed by kisander from scotland on 18th Mar
my second smartphone and I find it much simpler than the HTC I had before.I
agree the battery needs plugged in over a day, but may last longer once
the apps are down loaded and there is less roaming on the internet ,as
favourites are established.
I found it easy to syn it with the PC and Blue tooth and it is clutter
free and easy to use
Reviewed by emma from UK on 17th Mar 2012
I was a bit unsure about buying this phone at Christmas after reading
some comments and stuff on this review page, but to be honest, in my
opinion, it's one of the best phone's i've ever had. it's fast, efficient,
good looking and overall a great phone. I did see that the battery life
wasn't fantastic at the start, but i have adjusted the brightness to
it's lowest setting (which is still quite bright) and now the battery
lasts all day, and i charge it all night. I personally love the galaxy
ace and would recommend it to anyone! :)
Reviewed by bazzer from u k on 16th Mar 2012
this my first smartphone & overall it performs O K, but I find that
it can take an age to load web pages.My main complaint is the battery
life.It has to be charged far to often for my liking.
Reviewed by shree from on 15th Mar 2012
galexy ace is outstanding phon i really like it
Reviewed by mikel callaghan from uk on 15th Mar
I have had a htc i think is brilliant, but was talked around to buy
a sumsung galaxy ace.I found the phone just ok but no flash player of
which i missed when messaging etc.Tried to download adobe flash player
html and had no luck.The phone again takes two min to load contacts
very bottom end of market.I changed it back straight away for htc s
Reviewed by Dave from Scotland on 14th Mar 2012
This phone is shocking it takes 2min to load up my contacts list and
dial screen lucky for me there hasn't been an emergency because they
would be dead by the time i manage to dial 999. Internet is slow.and
rubbish if u get a phone call while browsing the internet it takes you
back to the home page when going back into it needing to search for
the site.again. Games are slow and buggy. 1 good thing the camera is
ok but this is a phone that is extremely slow i strongly recommend staying
clear of this brick. Rubbish battery. Doesn't let me text now and then
even though keyboard up just doesn't input anything. Saving pictures
from the web is a hassle ware i save 1 pic need.to end.task re search
to save another and saving 1after the other doesn't work
Reviewed by Isaac from England on 14th Mar 2012
1 - 100 | 101 - 200 | 201 - 300 | 301 - 400 | 401 - 419 | Next 100 reviews
The samsung galaxy ace is a really amazing purchase, when rivalled by
companies such as HTC this phone really has a hard time standing out,
but when I used it I couldn't put it down for days! It can easily cope
with high-resolution games such as PES 2012 and brothers in arms, meaning
that it is what we've come to expect from the Samsung android range.
This phone plus the remarkable personalization aspects of android really
makes this phone stand out to me as the best budget android phone on
the market at this time and it can be unique to every person likes and
dislikes. Simply Excellent.
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