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Samsung Galaxy Ace 4 review

 Review: January 2015  
 

Rating: 4 stars

In a nutshell: The Samsung Ace 4 is a competent, compact Android phone that doesn't cost too much. It comes with a 4.3 inch display, a quad-core processor and 4G. But it's outperformed by rivals that offer better screens, superior cameras and longer battery life.

Best buy: Samsung Galaxy Ace 4 from Gameseek (£123.26)



 

Design & looks

The Galaxy Ace 4 is the latest cut-price Samsung to hit the shops. It's a smaller, cheaper version of the Galaxy S5 Mini and it's hard to spot much of a difference in design. It's a compact and lightweight phone with a solid, but plastic build, and classic Samsung looks.

Having a smaller size means that the screen is smaller too. At 4.3 inches, it's only a fraction smaller than the S5 Mini, but the number of pixels is around two thirds less, and that means that the screen isn't as sharp as most other phones at this price. It's a nice bright screen however, with saturated colours from the AMOLED display.

Quad-core speed

The Ace 4 has a quad-core processor running at 1.2GHz, which is typical for phones at this price. 1GB of RAM is standard too. This set-up is sufficient for running the user interface and powering everyday apps, but it isn't a great platform for demanding 3D games.

The onboard memory is just 8GB, but with a microSD card slot you can add an additional 64GB of storage for apps, music and video.

The Ace 4 comes with Android KitKat 4.4 installed, plus Samsung's TouchWiz user interface modifications.

5 megapixel camera

The rear camera on the Ace 4 hasn't been updated since the Ace 3. It's a 5 megapixel camera with autofocus and flash and it can record HD 720p video. This is a weakness of this phone model, as almost every other phone at this price offers a better camera.

A second front-facing 1.3 megapixel camera can record video and take selfies.

4G connectivity

The Ace 4 is a 4G phone, as well as supporting 3G and GSM bands. It also has Wi-Fi, Bluetooth, USB and NFC, and has a standard headphone jack.

Battery life

The Ace 4 is supplied with a 1900mAh battery, which is enough for up to 11 hours of use. It will be sufficient for lighter users, but we wouldn't recommend this phone for very heavy users.

Conclusion - so so

The Galaxy Ace 4 is an upgrade to the Ace 3, and it brings some welcome new features. But technology is filtering down rapidly from flagship phones to this price range, and the Ace range isn't really keeping up. We're not impressed by the screen quality, nor the camera, nor the battery life of the Ace 4.

For the same money you could choose the Motorola Moto G with its HD screen and stronger battery life. You could opt for the superior Sony Xperia M2, with a bigger screen and a much better camera. And you could even push the boat out for the stunning LG G3 S with its designer looks, large HD display, excellent camera and outstanding battery life.

There's really too much choice on offer to settle for the Ace 4.


Samsung Galaxy Ace 4 features include:

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Samsung Galaxy Ace 4 user reviews

Love this product? Hate it? Please share your experiences to help other people choose the product that's best for them. Please do not review this product if you have not used it, and please ask questions in our User Questions section above. Please do not use swear words or offensive language, and please, no advertising!

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Rating:


Average rating from 43 reviews:

Reviewed by Jack from UK on 2nd Feb 2017
The only nightmare I have about this phone is the doubletap problem during a phonecall.
Rating:

Reviewed by jim from UK hi only bad on 16th Jul 2016
Only bad thing is the lock it's a pain when you need to use keypad having to tap lock. One part of software should be removed but you can not.
Rating:

Reviewed by jim from UK hi only bad on 16th Jul 2016
Only bad thing is the lock it's a pain when you need to use keypad having to tap lock. One part of software should be removed but you can not.
Rating:

Reviewed by Isobel from Scotland on 11th Jun 2016
The screen darkens and requests double tap to unlock. It is flustrating. A poor choice for me I am afraid.
Rating:

Reviewed by keith from uk on 1st Jun 2016
Hate having to keep tapping screen to listen to a phone call. This is from a previous world.
Rating:

Reviewed by horatio birdbath 3rd from england on 16th May 2016
If I had one leg longer than the other I would recommend this phone to stand on to correct your posture.. this is the only useful asset this phone has, crashes, Facebook says no, android says no, had four of them as replacements.. just crashed writing this!! Ace 4.. money back pls.
Rating:

Reviewed by Mitchell from Uk on 24th Apr 2016
Totally honest pile of junk slow as anything dont stop crashing allways turns off and mines in perfect condition hate it had nothing but trouble dont buy this product wish i could get my money back scamming companys.
Rating:

Reviewed by Charley from Scotland on 27th Feb 2016
Honestly? This phone has been nothing but a pain. I have repeatedly had to send it away for repairs because it becomes extremely hot to the touch, continually crashes what ever I'm looking at, and is generally more trouble than it's worth. Every time it's been repaired I've been promised that this would be the last time; the plug in port was broken, the battery needed replacing etc. I wish I had never taken the recommendation of the shop to get this phone. Last time I took it in I told them that I wanted the phone replaced as the handset was obviously faulty but they told me that I could only have it repaired. Low and behold, it's once again glowing hot and the battery life is draining rapidly.
Rating:

Reviewed by annoyed and upset from Great Britain on 22nd Feb 2016
Awful pile of junk, cant even keep an app open for more than 20 seconds before it crashes. I cant even post a 10 second snapchat video before the app decides to close, and half of the time the keyboard just doesnt show up, only giving 1 star as giving 0 stars is not an option.
Rating:

Reviewed by acs from England on 18th Feb 2016
A truly awful phone have had it as a loan phone it drives me completely mad and as for the double tap who ever thought of that sack them and as for predictive txt what a joke come on Samsung fix this piece of junk
Rating:

Reviewed by Geraint Bevan from UK on 9th Feb 2016
I approached EE seeking a low-cost tariff and phone. They recommended this useless piece of scrap as being an ideal choice. Trusting their judgement and liking the price, I went for it. Something I now bitterly regret. I complained to EE about the performance of the phone (glowing hot, slow performance, crashing applications, having to restart the device approx. 3 times a day). They scratched their heads and silently pondered before suggesting I take it to a Samsung shop. Wonderful.
Rating:

Reviewed by Jennifer Moffett from UK on 5th Feb 2016
I like my phone very much. Predictive text is so much better than my PC or my iPad so I use it most of the time. It takes excellent photos too.
Rating:

Reviewed by Jake from Ireland on 4th Feb 2016
I hate this phone the lock keeps coming on when you make a call and the sound quality is rubbish and the camera is rubbish and its so slow and the battery is useless but apart from that its marvelous.
Rating:

Reviewed by Daveena Daley from UK on 24th Jan 2016
Well, EE certainly saw me coming when they off-loaded this pile of junk on me. It's the worst phone that I've ever had. It's slow, drops calls, the screen goes black when I try to load stuff and I can only use it on speaker phone when making and answering calls otherwise it cuts the call off. I have complained to EE on numerous occasions but to no avail. The earliest I can have an upgrade is January 2017. This is unacceptable to me and I will not be staying with EE once my contract is up. The best I can hope for is to find a second hand phone to use until then. I previously had an S3 which was a brilliant little phone. Deeply dissatisfied with this phone and EE.
Rating:

Reviewed by Dan B from UK on 22nd Dec 2015
Terrible phone. Very slow when running everyday apps such as Facebook.
Rating:

Reviewed by Jeff Rothner from U>K. on 17th Dec 2015
The "Double Tap" Nightmare makes this phone the worst model on the market.
Rating:

Reviewed by Alisha from U.S.A. on 9th Dec 2015
Terrible memory. So slow. Can only do things after lagging for a full minute.
Rating:

Reviewed by Audders from scotland on 4th Dec 2015
Absolutely useless Phone!
Rating:

Reviewed by jo.d from uk on 13th Nov 2015
Worst phone ever! Have read and agree with all the issues below.
Disappointingly EE whos sold me this phone as a contract deal will not take any ownership and refer every issue to Samsung including the lack of signal!
Rating:

Reviewed by Arthur from UK on 6th Nov 2015
The phone is fine for me. I haven't had the double tap unlock problem, so can't comment. Battery life is useable, I get 2 days + standby with 50% remaining. Repeatedly get a com.security.android.agent failure message - to do with Samsung anti-theft security program - annoying but doesn't affect performance.
Phone stays cool, doesn't crash; reasonably quick.
EE support is a different issue.

Does what it says on the packet.
Rating:

Reviewed by wendy from england on 28th Oct 2015
Worked fine for a year, although I agree with others about the double phone lock being awful. Generally I thought it was a nice little phone. As of yesterday, the battery is not lasting a few hours even with battery saving mode, and I have 6 months left on my contract. In my opinion, the phone should last the length of a contract, or its not fit for purpose. Can't even use my sim in my old handset as it is a micro sim and my old handset is a normal sim. Won't be getting another one of these.
Rating:

Reviewed by Annie A from England on 27th Oct 2015
I like many others detest this phone. Good on sale but aftercare service is diabolical, not what I would expect from EE. The phone gets really hot and I'm afraid that it could cause a fire. Also the battery runs out after 2hours of non use. Being disabled I need to have a reliable on me all the time and it certainly isn't this one.
After three visits I was told by EE to sell it on eBay and buy a new phone, this is after only 6 months. My contract is for 2years and I certainly cannot afford to wait this length of time. When using the internet the phone suddenly crashes on me.
I am really fraustrared with EE and this Samsung phone. Only wish I'd gone to carphone warehouse.
Rating:

Reviewed by Patricia Davis from England on 16th Oct 2015
Bought this phone 3 weeks ago a big mistake the phone drives me mad what a stupid idea been back to the EEshop they say u can't remove it didn't tell me about this when purchased waste of time its going in the bin argh.
Rating:

Reviewed by Pat from England on 7th Oct 2015
Wish I had never bought it. The phone itself is ok,but the double tap security lock is just horrendous. They don't even mention this in the specs.
Rating:

Reviewed by Doreen from Uk on 21st Sep 2015
I have had the Ace4 phone since may this year. The double security lock is a nightmare I wish I had got an iPhone.
Rating:

Reviewed by Bethany from Australia on 3rd Sep 2015
I HATE IT.
Get an iPhone.
Rating:

Reviewed by Toni Howells-Rogers from Uk on 30th Aug 2015
I got my galaxy ace 4 in march and it's been in for repair 4 times and is still not right I wish I never got it worst ever and Samsung won't do anything but attempt repairs it doesn't rate any stars bring back my iPhone that's all I can say.
Rating:

Reviewed by brian curtis from uk on 30th Aug 2015
This has the worst battery life I have ever experienced. We have them as our work phones so Outlook is constantly required and some long calls. I have constantly recharge through the day which is also very slow. Not fit for purpose. I have lots of battery saving apps on and it still doesnt make it through 2/3 of the work day when hatdly used. Would not recommend purely because of the battery life. Pointless!
Rating:

Reviewed by Kay from Wales on 16th Aug 2015
I like this phone but it drives me mad the stupid lock keeps coming on when you are making calls .I have never had this with any other phone it is so annoying .I have been back to the shop and also tried other phone shops to no help lastly I wrote to Samsung and still waiting for a reply.they don,t seem to care once they have your money come on Samsung it,s time dealt with this problem.
Rating:

Reviewed by _______ from _______ on 27th Jul 2015
I really reccomend this phone if you are a getting tile first phone as it is simple, not to expensive and on the whole great. The main 2 problems though are it costs money to send emojis which can make a big bill and to turn on Wi-Fi you have to restart but apart from that it is a fab phone!!
Rating:

Reviewed by mathew from kuwait on 16th Jul 2015
Phone is very good, good performance. but recently found a verification white line on the screen.

Please advice whether its software issue or phone complaint. Is it issue with all ACE4 phones.

regards
Rating:

Reviewed by Ms London from United Kingdom on 16th Jul 2015
Love Samsung for durability but damn is this the worst phone I have EVER had!! Omg it I so slow, freezes, battery as bad as Apple's battery! I really don't even know how to describe this phone other than rubbish total waste of money I would even bother getting it for my blind grand mother its that awful!!!
Rating:

Reviewed by John Steiert from uk on 7th Jul 2015
This phone works reasonably well for light use but is very badly let down by its very poor battery life which makes it useless for heavy users.
Rating:

Reviewed by yubraj from nepal on 2nd Jul 2015
nice
Rating:

Reviewed by ange from london on 24th Jun 2015
I bought these phone on 14/6/15.I had horrible experience I didn't have good signal form the network I went to complain they treat me like like stupid they send me back home and they gave me a mobile number to call to customer service so I need to pay the bill for this call I did try they cut me off the line. I went back to Uxbridge again so they change for 3g when my contract is 4g so I spend all morning and afternoon in the shop so I mention to them I would like to cancel my contract they said they are not aloud but is not even 14 days so I need to go back again to see what happen and get back the 4g the horrible thing is they didin't tell me they are going to change 3g I felt so desappointed and upset.
Rating:

Reviewed by Steve Betts from UK on 23rd Jun 2015
I bought this phone to replace my Sony Xperia E1 in June 2015. I use my phone mainly for texts and the occasional phone call. I bought it just before going on holidays to Florida. So far it's been great. The battery is lasting about 4 days on a single charge if I don't use it a lot and it's just in my pocket for the odd text etc. But, with regular use for texts and a couple of phone calls it still lasts 2 days no problem at all. I used it on holidays and took 260 photos and some videos which I also uploaded to dropbox from the states using Wi-Fi in the villa where I stayed. Since coming home I have downloaded them and printed them and they are great. I paid around 80.00 for the phone on a pay as you go basis from EE shop and so far I'm really happy. I'm sure there are more expensive phones that do more, but for me it's ideal. I'd like to know if I can use it for wireless charging as I quite fancy that idea to reduce the draw full of chargers we have a home, but I'll have to check that out to see if it's possible.
Rating:

Reviewed by hammed from UAE on 22nd Jun 2015
simply it is a good phone
Rating:

Reviewed by debs shipkey from uk on 22nd Jun 2015
Don't do it. Great phone ruined by a stupid lock feature which can't be turned off! Can't use automated features when dialling as this stupid lock keeps coming back on and every time you double tap to remove it thinks that's the number your pressing.
Rating:

Reviewed by alex from uk on 18th Jun 2015
i hate this phone, the sound works for 2 minutes then stops working. no ring tones, no music, nothing.
you have to pull the battery out then restart it, then it works for a while.
basically its as useful as a telephone that doesnt make sound. also the battery life sucks.
Rating:

Reviewed by Lorna from uk on 1st Jun 2015
I hate this phone. It was supposed to have been an 'upgrade' from the galaxy s3 but clearly is nowhere near as good. The memory is low (unless you use a memory card which doesn't come as standard with phone). Cannot store many videos. The camera is very poor, not only is it poor in the picture quality but because there is a delay in pressing the button and the picture actually being taken its difficult to get a good pic. The touchscreen generally seems less responsive when answering calls etc. Would not recommend and if my current phone provider had been more customer friendly I wouldn't be stuck with this for 2years! I would of stuck with my old phone!
Editor's reply: Lorna, it sounds like you were mis-sold this phone. It is not an upgrade from the S3 - the S3 is a much higher-spec phone than the Ace 4, which is a budget model.
Rating:

Reviewed by stephen from denmark on 29th May 2015
This phone is perfect for me because I me not a phone freak and it's easy to work... love it..
Rating:

Reviewed by Shaun from UK on 18th Apr 2015
I absolutely love this phone! It is by far the best phone I have ever had. While the 5MP camera may be rated as low-res, it takes truly fantastic photographs with amazing clarity. It is amazingly fast and almost never lags, making it perfect for people like me who use their phone for pretty much everything. It copes extremely well with running multiple apps at a time as well. It has a very good speaker, with good volume without compromising sound quality. I have no problem with the 8GB of storage, especially when my previous phone only offered me a measly 1GB, and if you do have storage problems, there is a microSD slot which supports cards for up to 64GB. I have only a couple of niggles. 1) The phone does lack a proximity sensor, which means that the screen has to "lock" while in a call, although I find that your ear can sometimes unlock the screen. However, it has a very good ear speaker, so you can hold it slightly away from your ear to get around this while still being able to hear what the other person is saying. 2) Sometimes while loading particularly consuming webpages through the stock browser it will end up closing the browser and taking you back to the home screen. I have noticed this happening with Tumblr and XDA, but I believe there are apps for both on the play store.
Rating:

Reviewed by G W from UK on 16th Feb 2015
I am disappointed with the ace 4. When using the phone for calls the supposedly locked screen seems to unlock and your ear is able to press the keypad. This leads to the call disconnecting or the person being called can hear the sound of the keypad keys being pressed.this is very frustrating as first and foremost I need a phone that works as a phone!
Rating:

Reply by Keith from England on 24th Mar 2016
This phone is utterly useless!

I got it on contract from EE and have had nothing but trouble with it. It started acting up after only a couple of weeks; battery draining completely after 3 hours, people phoning me; I can hear them but they can't hear me, calls being dropped, no service in some areas, yet my daughter's Iphone works perfectly well in the same location.

I took it back to EE who repaired it, and after 3 days some of the issues return. I then took it to the Samsung Service shop in Manchester. They repaired it and again after two days the same problems!!

I have no decided to replace it with an Iphone.

I'm no expert but it seems to be a problem with the hardware; lots of people on this forum and others have posted scathing reviews.

Stay away from this pile of junk!!


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