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Samsung E720 Review


Phone rating:

Review: April 2005.

The Samsung E720 is very similar to the top-rated Samsung D500, but in a conventional clamshell form instead of a slide-up design.

The E720 is one of the highest spec phones around, excluding some smartphones and 3G phones. At a glance its range of features includes a megapixel camera, a video camera, MP3/AAC player, MP3 ringtones and Bluetooth™ wireless connectivity. There are some features that are better than the D500 and others that are not quite as good, but broadly speaking they are very similar and the main factor that differentiates the two is whether you prefer the conventional clamshell design of the E720 or are attracted by the slide-up design of the D500.

The E720 is a very small and lightweight phone. At just 80g it weighs 19g less than the D500 and shaves a few millimetres off the dimensions too. It also features an internal aerial, so is very small and robust for putting into a jeans pocket. The external display is an energy-saving OLED LCD with 65k colours, and displays a clock together with network information.

Open up the clam and you can see the brilliant internal 262k colour TFT display - the same as the D500. It's one of the best displays on any phone today. The keypad is a conventional Samsung design and is easy to use unless you have very large fingers.

The camera has a megapixel resolution but is a slightly lower resolution that the camera on the D500. Still, this will hardly be noticeable and in fact the video recorder has a higher resolution than the D500 at 352 x 288 pixels. The phone comes with an MP3 player that also supports AAC and AAC+ formats for increased capacity. The E720 has an external music key so you can play tracks without having to open the phone. The MP3 player then displays on the outer screen.

In addition to 64-voice polyphonic ringtones, the E720 also supports MP3 ringtones. Ringtones, Java games, video and images can be downloaded to the phone from MMS or via a connected computer. With a choice of USB or Bluetooth wireless connectivity, the E720 is easy to connect.

There's plenty of memory for storing music, videos and other data, with nearly 90 Mbytes available. A memory card option would have been the icing on the cake, but you can't have everything!

The E720 is a superb phone in all respects except one - and it's a big one - voice quality is not up to standard in many of these phones. Initially it seemed that this may have been due to a faulty batch or an issue with one network, but it is now becoming clear that this is a widespread issue and one that affects all networks. Some users don't seem to have any problems but many do, so you should be warned that you are taking a big risk in buying this phone. Read the user reviews below to get a feel for how serious this problem is.

Features of the Samsung E720 include:

  • Main display: TFT, 262k colours, 176 x 220 pixels
  • External display: OLED, 65k colours, 96 x 96 pixels
  • Megapixel camera (1152 x 864 pixels) with digital zoom (x4), effects and flash
  • Video recorder with sound (352 x 288 pixels; up to 1 hour)
  • Voice recorder
  • MP3 player (supports AAC/AAC+ formats)
  • 64 voice polyphonic ringtones & MP3 ringtones
  • Messaging: SMS (with learning T9), EMS, MMS, E-Mail (POP3, IMAP4, SMTP, SSL, TLS)
  • Games: Bobby Carrot, Airship Racing, Arch Angel, Freekick
  • Downloadable Java™ games
  • Wallpapers & screensavers
  • Personal organiser functions
  • Phonebook (1000 entries)
  • Connectivity: Bluetooth, USB, SyncML
  • WAP 2.0, GPRS class 10
  • Memory: 88.5 Mbytes total (80 Mbytes for images, sound & video; 4 Mbytes for Java; 3 Mbytes for email; 1.5 Mbytes for MMS; 200 SMS)
  • Triband
  • Size: 91 x 45 x 23 mm
  • Weight: 80g
  • Talktime: 5.5 hours
  • Battery standby: up to 200 hours

Samsung E720 User Reviews

Love your mobile? Hate it? Please share your experiences to help other people choose the phone that's best for them. Please do not review this phone if you have not used it. This is a review site, not a forum, so please don't just ask questions. Please do not use swear words or offensive language, and please, no advertising!

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Phone rating:

Average rating from 100 reviews:

Reviewed by Jonny from England on 26th May 2005
The phone looks alrite and there are a quite few features, but when making calls you cant hear what anyone is saying and have to keep repeating yourself. The screen is average, if a bit small, and build quality is ok, although some buttons are a bit hard to press. Sent mine back and got a Moto V3 - amazing phone - looks incredible and great screen; you can actually make calls on it!
Rating:

Reviewed by David N from UK on 26th May 2005
Do not buy this phone if you use predictive text (as i do). Try adding a word like "snooker" to the T9 dictionary, and the phone will NOT remember it. I have spoken to samsung and this is a "limititation of the handset" Avoid at all costs.
Rating:

Reviewed by Deb from England on 26th May 2005
Really nice looking phone, my only real gripe with it is how to set things up on WAP. I habe trued to set e-mail up through my yahoo account to no avail, also yahoo messenger seems to be a problem too. If anyone knows how to overcome these i'd be interested to know.
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Reviewed by Ian Hebson from UK on 25th May 2005
My new Samsung E720 arrived today from Vodaphone. I had read the reviews before choosing this handset and seen some complaints about poor sound quality - but assumed this would be perhaps just a batch of faulty handsets. Bad move!! This is a fantastic phone apart from one thing - the speech quality is awful. I'm had several phones including old Nokia bricks and a cheap plastic Sagem, but nothing anything nearly as bad as this. It may have lots of fancy features, but when it comes to the crunch its primary function is as a PHONE and if its actually PAINFUL and GRATING for me to hold the handset to my ear whilst talking, then unfortunately I can only give this phone one star.
Rating:

Reviewed by Dan from UK on 25th May 2005
Love the look of this phone and most of the features are great, but yet again im another person who is very disappointed at the sound quality when making or receiving a call. Its very distorted! You have to keep asking the person to repeat all the time. This phone has lots of things to keep you occupied but if there is poor sound quality when making or receiving a call then it kinda defeats the object of having a mobile doesn't it??? I am going to send this phone back and replace it with the D-500. hopefully that will be ok. Oh yeah, just for the record i have an o2 online contract.
Rating:

Reviewed by andy from UK on 25th May 2005
Ive had this phone 4 about 3 weeks. the camera and video quality are amazin!! ive experienced no problems so far. the MP3 play does the job and the sound is better that i have ever heard from a mobile before. My mate bought a d500, i think the e720 shows the d500 up. well done samsung. anyone thinking of getting this phone, id say get it now, u'll be suprised at how good this phone actually is.
Rating:

Reviewed by Michelle from England on 25th May 2005
This phone is fantastic. Its so easy to use and has got so many cool features. Its very light weight and small so fits nice into your handbag on a girls night out... It is a bit loud when you make a call but i can still here every word and no one has complained that they cant here me.!! Over all I think that this phone is well worth buying.
Rating:

Reviewed by Paul Graham from Scotland on 25th May 2005
Most of the reviews so far have said this is a great little phone because it has a good camera, good video and easy to use menu system. All this is true but first and foremost it is a phone and on this part it fails big time. When making a phone call people receiving it say that I sound as if im talking through a sock!! (which im not :) ) I've verified this by calling my answering machine and playing it back, sound is terrible. The phone looks really good, the menu system is really nice and easy to use, the camera and video functions are great. BUT the phone is utterly useless at being a phone. In my opinion the people who give this phone stars are people who only use text and never make phone calls. To people who actually use their mobile to make calls they will quickly find this phone to be absolutely shockingly bad.
Rating:

Reviewed by Emily from England on 24th May 2005
I bought this phone a couple of days ago - a bit unsure about the sound quality - don't know if it's a prob with the network because I'm with T-Mob too???? Also the thing about not being able to turn the Power On/Off sound off - that's is true for mine too - looked on the E720 manual on the Saumsung site and you should be able to do it but my T-Mob & Samsung manual for the E720 has got the relevant bit missing and it's missing off the phone itself as well- looks like the phone has different features enabled/disabled with different networks??? Love the cool buttons on the front though so am hoping the sound thing will sort itself out!!! :) ??
Rating:

Reviewed by Ana from UK on 24th May 2005
it is a great phone don't get me wrong but quality of calls is rubbish!!!!its like going back to a 3310, sounds like a 2 way radio, other than that it is a great phone, except, isn't the idea of a phone to make calls!!!!or are phones nowadays fashion accessories, like a belt - people don't need them but they still wear them, how sad
Rating:

Reviewed by unick from belgium on 24th May 2005
Impossible lousy sound quality (voice)! I wanted to get it fixed in the shop, but after testing another e720 it seems this is supposed to be the quality you get anno 2005 from a top-model gsm... Other bad points: almost no possibilities to tweak things (you can't even change the homepage of the wap browser!) It doesn't accept java-apps via bluetooth. You need to go via WAP for that. It doesn't even want to install halve of the (simple) demo apps of Sun. I am VERY DISAPPOINTED. Do not buy this phone. You have been warned.
Rating:

Reviewed by Big Imy from U.K on 24th May 2005
Wudda got 5 if i could make phone calls!!!!
Rating:

Reviewed by john goodmen from england on 24th May 2005
iv had my e720 for 3 weeks and the sounds quality! no problems wot so ever, mp3 great! wot ever you do dnt buy a d500 though cuz ma m8 baught 1 n it broke within 3 weeks he was also complaining of poor sound! buy buy buy a samsung e720!
Rating:

Reviewed by JAMAL from BANGLADESH on 23rd May 2005
IT IS A VERY BEAUTIFUL PHONE THE CAMERA IS BETTER THAN E700 , D500, P510 , X600 ETC . I LOVE TO PLAY GAMES . I BOUGHT THE PHONE AND NERVOUSLY TOOK A PICTURE OF A FRIEND OF MINE , AND I WANT TO TELL YOU THAT I WAS VERY SURPRISE TO SEE SUCH A GREAT PICTURE. GREAAAAAAAAAT PHONE
Rating:

Reviewed by Monir from bangladesh on 23rd May 2005
GOOD PHONE I MEAN GRERAT PHONE. IT HAS GOOD PICTURE AND CAMERA . I HAD D500 BUT I CAN TELL YOU THAT IT ISNOT AS GOOD AS E720 . MY FRIEND UPAL USED IT AND REVIEWD IT . HE GAVE 5 STARS AND I AGREE . OH I NEARLY FORGOT TO TELL THAT I BOUGHT E720 1 HOUR AGO
Rating:

Reviewed by Jeff Wright from UK on 23rd May 2005
What a phone !!! Works great with my Bluetooth donge. Transfer MP3's like lightning :-)
Rating:

Reviewed by upal from bangladesh on 23rd May 2005
Wow ! What a phone . I HAVE USED 8 FOLDING PHONE AND THIS IS THE BEST . I REALY MEAN THAT . THE CAMERA IS EASIELY BETTER THAN D500 . THE PHONE IS THE OF THE VERY BEST . THIS PHONE IS THE BEST OF FOLDING PHONE . FAR BETTER THAN MOTOROLA V3 .IN MY POINT OF VIEW WHO LOVES BEAUTY , CAMERA , GOOD DISPLAY AND FOLODING PHONE SHOULD BUY THIS PHONE. I REALLY LOVE THIS PHONE . I LOVE IT VERYYYYYYYYYYYYYYYYY MUCH . BYE
Rating:

Reviewed by Jimmy D from England on 22nd May 2005
The e720 is an amazing phone . It is has a brilliant screen and a wicked menu... well done samsung you have brought out yet again an amazing phone... OH and a gooch cable is like a USB port cable but with out a wire!!!
Rating:

Reviewed by Daryl from England on 22nd May 2005
this phone is brilliant it has almost everyfink u could wont on a phone. iv had this phone 4 about 2 weeks now and i havent had a single problem with the hearing of a phone call, i fink it was just a bad batch of phones. the best bit of the phone i fink is the megapixel camera. the video and picture quality is great. RECCOMEND THIS PHONE!!!!!
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Reviewed by Mart from uk on 22nd May 2005
I got my phone yesterday and i think it is a very sylist phone. The clamshell design with 2 screens looks super. The phone second to none. Mp3,video,mega pixel camera.Its great. The voice quailty on my phone is the best i ever heard on a phone before. welldone samsung you did it again!!!!
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Reviewed by ~*~ xXx sAmMy xXx ~*~ from wales (baa) on 22nd May 2005
amazing phone------> buy it now now NOW!!!
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Reviewed by nat from uk on 21st May 2005
features are great and the movie quality is impressive, but the sound quality is really bad. Ultimately the most important feature is the sound quality, and having had few phones, the samsung e720 is bad for sound quality. not a good purchase would be my advice.
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Reviewed by rachel anne from england on 21st May 2005
I love this phone, cute and lightweight! It has great features of which I learn every time I open it. My phone is on o2 network - and I must say, the sound quality is quite poor. I am hoping this is a network problem and that it can be rectified soon! A part from that - I would say go for it!
Rating:

Reviewed by Lauren from England on 21st May 2005
Got my phone today and as of yet have had no problems with it! After upgrading from an E700 I knew pretty much what to expect. The camera seems to work fine and the videos are amazing quality. The mp3 player sound also sounds really good. At the end of the day they are only back ups, as I would only use them when I don't have my digital camera or mp3 player on me. Regarding some of the other comments on this site - the time stays on my front display permanently. The menu is pretty easy to use, as a lot of the features are similar to that of the E700. Texting is easy and it is easy to find the person who you want to send the msg too. Also holding down one button to turn predictive text on is hardly a big deal. If you are replying to a msg, it automatically uses predictive text anyway. As 4 the voice clarity, I've tried mine out and yeah it is louder than the E700, but it is still easy to hear what people are saying and no one has complained about not hearing my voice. All in a ll I would say this is a great phone and with it been lighter and smaller than the D500 it is certainly a better choice. I have it an O2 online contract and it didn't cost me anything so i certainly don't feel like I have lost out by getting it. Forgot to mention before that you can turn off the power on/off sound because it was the first thing I did. It's so annoyin that people make complaint without checking if they are actually true first!
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Reviewed by cam from UK on 20th May 2005
I got the Samsung E720 on upgrade with T-Mobile a couple of days ago and am sending it back because I am really unhappy with it. Luckily I had read the reviews on this site and was aware that there might be a problem with the sound, so I made sure that I ordered it from T-Mobile phone sales, as that was the only way I'd be able to return it if there was a problem. Thank goodness I did that, because the sound quality is really poor - people who I was speaking on the phone were saying that I sounded muffled and that my voice was distorting, as if the mic was really close to my mouth (even when I was holding it further away). The phone is neat in appearance, but certain other things are irritating e.g. you can't switch off the Power On/Off sound which is relatively loud. However, the main thing is obviously the sound quality - during one conversation it got so bad that we had to revert to texting instead! By all means check it out for yourself but if possible please make sure you can take it back because you may find that you're saddled with a phone that can't do the main thing it's meant to do!! I am now going to go for the D500 instead which my sister has - there doesn't seem to be a problem with the sound quality at all, you can switch off the Power On/Off sound, and it comes with a little plug-in speaker (which the E720 doesn't).... :)
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Reviewed by antman from England on 20th May 2005
I have had this phone for just a day now and I can easily say that I'm very happy i took the risk in getting it, taking into account the sound problems. I have made various phone calls and have had no problem whatsoever, my phone i received as an upgrade from my contract with Vodafone. It has many fantastic features and it's the little things in the phone that really count here. E.G went to set the alarm last night and the alarm tone i used was absolutely perfect for awaking (reluctantly!) and i can set it so i never need to touch it again and it'll just go off, monday to friday! I have never owned a phone with such user-friendliness and would recommend it 100% to anyone...Well Done Samsung! Oh yeah and you can record videos for an hour!! on such a tiny phone...
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Reviewed by Mike from UK on 20th May 2005
This phone is excellent! i have excillent call sound quality and the features it has is just brillant its much smaller and looks better than the D500. I highly recomend this phone to anyone.
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Reviewed by Jenna from UK on 19th May 2005
Great phone, no doubt about it!!!!! Got this phone on O2 have had no probs with the sound at all and have made and recived loads of phone calls. features really good and the camera quality is great!!!!!! Love it!
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Reviewed by gangsta adi from england on 19th May 2005
truly a sick phone. got everything you could ask for although would have been even better with expandable memory
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Reviewed by Welch from England on 19th May 2005
Sending mine back today. Even with volume on the lowest setting the sound is still badly distorted and you can barely hear anything people are saying. If they're are in a pub or a crowded place with background noise you've got no chance. BE WARNED. You can have as many fancy camera and video options as you like, but it's a phone - and if you can't use it to phone people it's fundamentally flawed!!
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Reviewed by danny from england on 19th May 2005
Ignore all who say poor sound quality the sound both ways is superb, i sugest getting in contact with your provider if your experienceing difficulties with sound. All in all the phone is stlylish and compact with everything you could possibly want ie camera, video, mp3 and quality games, one up for the guys at samsung great effortm, well done.
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Reviewed by john from kirkie from scotland on 17th May 2005
best one ever..much better than d500.easy to use and sound quality second to none
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Reviewed by Melanie from UK on 17th May 2005
Had my E720 a week now. Can't beleive how easy it is to use. The menu options are very clear even though some of them might be a long way around in doing a simple task. Camera and video are excellent. Very good quality and sound. I have had no trouble hearing people when on a call and visa a versa they have heard me nice and clear. I have had trouble with bluetooth when receiving a couple of video clips. They either paused or played with the sound being out of time to picture, but I beleive this may be the quality of clips I received more than the phone. Overall the phone is stylish and compact with all the qualities I need including a MP3.
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Reviewed by Martin from England on 16th May 2005
I have never had a samsung phone before. ive always stuck with nokia. boy am i glad i had a change!! This phone is wickid, it has go everyting and is so easy to use. the mp3 player sounds great through the headphones, the camera is superb, and i have had no problems with the sound quality. maybe it is a network thing. im on orange and it sounds great to me!!!
Rating:

Reviewed by Susy from Cyprus on 16th May 2005
Have had this phone for a week now. No problems with the sound quality, it's loud and clear. A memory card (though it has 80MB)and infra-red would have earned this phone 5 stars! Also, being able to assign your own tone for SMS would have been nice. Otherwise, great!
Rating:

Reviewed by matt from uk on 16th May 2005
Problems with voice quality my a**! The built in voice clarity feature makes the calls sound a bit too bassy but that's all. It's not a fault of the phone in any way. The problem is that with the E720 you cant switch off the voice-clarity like in the D500. In fact, the problem is that the sound level is TOO loud when you're in a call and you have to lower the speaker volume with the volume keys on the side to get rid of the vibration in the earpiece. So other than playing around with the settings for a bit(which is what you're supposed to do for any new phone that you get) this phone is PERFECT!
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Reviewed by Wayne from England on 16th May 2005
Great phone to look at and lovely features. Just no use at making and receiving calls, The caller sounds like they are in a wind tunnel and everyone who you call says it sounds muffled. Not impressed taking it back
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Reviewed by Gabi Gallis from UK on 16th May 2005
At the beggining I found it hard to get used with the sound, it is louder than the nokia I had. But after then I am really pleased with my choice. Is beautiful and very light. What I don't like is the fact that you have to keep chosing the Tg text every time you write a new message, it's really annoying. Also the calendar features are best on nokia.
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Reviewed by Paul from UK on 16th May 2005
A very nice looking phone with a great spec camera. Really bad sound! I cant hear messages or normal speach, also the barttery life is less than expected, 3-4 days even when turning it off at night!
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Reviewed by Adam Lee from UK on 15th May 2005
I've had this phone almost a week, and I've had given it 5 stars had it not been for a couple of bad points, one of which is pretty major for a phone. But first... Connecting my phone to my PC is a breeze using Bluetooth (I got a Belkin Bluetooth USB adapter, easy to set up). Moving files from PC to phone and vice versa is quick and easy. The menu system is easy to navigate and the shortcut menus work well. Texting is quick and simple. It looks great. The camera is good quality, and I'm really enjoying the fact I can record video clips with no restrictions other than the size of the memory; there's no time limit. The downsides are the video isn't too hot in anything other than bright or natural light; soon as it starts getting a bit dark or if you're in a dimly lit bar for example, even adjusting the brightness to full doesn't bring out the picture. The flash is good for close ups but isn't that bright. There's no way to make the phone vibrate and sound at the same time when receiving texts which is crazy; it's either vibrate OR tone. The default sounds that come with the phone are ok, but again only one of them vibrates and makes a noise at the same time and it's not a nice sounding tone either. Call me old skool, but I want my phone to just ring as well; a standard phone ringing tone isn't included. The bad point that really brings the phone down is the quality of sound during phone calls. I'm on Vodaphone, although I don't see why that should make a difference. The sound is really muffled. Talking to someone in a call centre in particular is a nightmare: I have to ask the person to repeat themselves constantly because it's so muffled that some words are impossible to understand sometimes. How Samsung got the sound quality during calls so bad is a mystery, because build quality and standard of everything else with the phone is really high.
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Reviewed by Joe from England on 15th May 2005
Recieved this phone last week on a pay monthly O2 contract. Perfect in everyway, except one. You guessed it, voice clarity was awful. Even on the lowest setting, voices vibrate through the ear piece, and i have to hold it away from my head as it's so loud. Sad thing is neither O2 or Samsung excepted that their was an issue when i contacted both of them. Yet three different mobile shops willingly admitted that they'd had a number of these phones back with this problem. I just cannot believe that Samsung let a phone onto the market with such a fundamental flaw!
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Reviewed by shak from england on 14th May 2005
yo this fon is seriously murder. the best of the best slick design. dnt hav much 2 say bt dis fon, but it is owesom,it is ram packed with the latest features,who ever sais the quality of voice is rubbish, u can tel em to skod1. u get me!
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Reviewed by Peter from England on 13th May 2005
A lovely looking flip phone really easy to operate with all the latest stuff except...... if you want to make a call you cant hear and cant be heard properly. Its totally muffled. Took the phone back after 2 days (persisted with it) and exchanged for another one from a different shop in case it was a dodgy batch but still the same problem so got rid.(Stuck to my old quality Sharp GX30)
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Reviewed by alex from UK on 12th May 2005
Despite lack of expandable memory and questionable sound quality of the voice calls, i am still very impressed with this phone. It is cram packed with features and 88mb of memory isn't too bad. So it is an excellent phone, only wished they tested the sound quality better but it is not as bad as others say it is because it is only slight distortions, it is still very audiable!!!
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Reviewed by zak from UK on 11th May 2005
When i bought this phone, i took into account the fact that many reviews said that sound quality is poor and took the risk anyway. So far (i have had the phone for several weeks and have made and received many calls) i have had absolutely no problems with it! the sound is crisp and clear. I have the phone on O2 pay as you go. i spose the problem could be related to a batch or network, but i love this phone. it does everything i could possibly want except make a cup of coffee.
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Reviewed by jason from england on 11th May 2005
this phone is a different class, i have had this phone for 2 weeks now and i havent been able to put it down. its perfect in every way. If u want a phone with absoloutely everything on, get this one you wont be dissapointed. dont listin to people that are dissin this phone because they hav been sent by uva companies to make it sound as though this phone is bad because they cant match it. anyways get it, i promise you u will be thrilled to bits with it and wont eva want 2 change it. thnx joshx
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Reviewed by scott from uk on 11th May 2005
OK Phone- looks ace and after having E700 for ages and loving it was really looking forward to up graging to a similar but better phone!!! Everything great when i got it- really pleased but then when speaking to people on the phone kept getting complaints they couldnt hear me. Sounded far away and muffled. Changed the phone and same problems with that. Would not recomment unless u just wanted to text and listen to music. ;-(
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Reviewed by dumidu from australia on 10th May 2005
this is the phone u must keep.this is realy owsom...i have no words to explane.......buy this and u ll feel the defferant....
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Reviewed by Carly from England on 10th May 2005
This phone could be great. It has loads of top spec features, looks fantastic, is really easy to use, the display is clear and bright and the MP3 player is excellent. However, Samsung seem to have forgotten the most important feature of a mobile phone - the ability to make phone calls. The sound quality of calls is terrible. People sound muffled and their voices vibrate through the ear piece even on the lowest volume setting. I am on my 2nd E720 and will be returning it to O2 today. Buying this phone is like buying a lexus with no wheels - don't bother!
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Reviewed by Dave from UK on 10th May 2005
I upgraded from the e710. I a couple of things annoying with that such as the lack of memory and text message space. The 720, even though it claims "80MB Memory" of memory, "1 hour voice rec" etc. I had about 4 minutes of video, 2 mp3 tracks (that were already in the phone) about 5 pics and this used around half of the memory!!! And why does it only store only 15 text messages before you have to manualy move them to a folder, annoying! Voice quality not properly tested yet, but is not the best. And those of you that said it doesnt go straight to predictive when texting is wrong!! All in all nice phone, but may send back due to lack of memory.
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Reviewed by Anthony from England on 9th May 2005
Absolutly awful. The worst phone i have ever had in my entire life. Stick with the E700 or D500. Better still, go for the sharp GX25 - such a great phone. The sound quality on the E720 was absolutly dreadful. you can't hear a word of wat the other person is saying its so bad, it just sounds like a load of mufulling. Anyone who has thought, 'wow, the E700 is gud, this must be better' is completly wrong. even the screen on the front isn't as good as it first seems. the buttons are really stiff to press, and you have to press them about 10 times anyway. One of the worst phones ever invented. If you ignore this, your being stupid. Trust me. This is my 15th phone, and even my very first vodaphone one with a huge aerial was better than this. WATEVER YOU DO, DON'T BUY IT! YOUR MAKING A HUGE MISTAKE, AND YOU'LL BE REALLY DISSAPOINTED WITH IT, ESPECIALLY IF YOUR ON CONTRACT AND YOU CAN'T CHANGE IT FOR AGES.
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Reviewed by Jack Boyce or Boycie from England NOT Britain on 9th May 2005
I love this phone it is amazing, the screen quality is superb, the camera is out of this world, and it is just so easy to use. all my friends are so jealous of me because of my phone, they love the sleek design and so do i, i would recommend this phone.BTW i havent had a problem with the muffling so i think it was just a batch of phones. NOTE this phone is better than d500. BUY BUY BUY jack
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Reviewed by Janna from UK on 9th May 2005
This phone looks and feels luurvely - and then you make a phone call. Sounds like you're talking through a pillow and after shouting and repeating myself several times I usually just give up and have to text instead! My mum bought the same phone just after and she has the exact same problem so this is not a one off. Screen quality is much better than my boyfriends D500, however whenever you go abroad you have to guess what wave you're on and manually change your GSM band, whereas his has a simple triband option and it does it automatically. Also, as previously mentioned, you can't upload to sim - something I always took for granted with my old Nokias. Both mine and my mums phones are going back. All I'll say is don't even bother!
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Reviewed by danny from uk on 8th May 2005
I thing it was a waste of money although it has the looks i'd rather of got the samsung d500.
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Reviewed by scotty from uk on 8th May 2005
got the e-720 on fri, think its a great phone n very easy to use, i wanted the d-500 but when i went out thats the phone i saw in everyones hand, they are common so this phone is a similar spec n not as common yet! the only prob ive got with it is the sound quality, its bad but i can live wi it, i use a bluetooth headset most of the time while calling! overall iam vey happy wi the phone!
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Reviewed by Andrew from England on 8th May 2005
Whats all this nonsense about bad sound quality? The sound's fine on this phone, none of my friends have complained about not being able to hear me. So screw all the reviews about bad quality. This phone rocks!!
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Reviewed by robert from uk on 7th May 2005
I have the samsung E720. No problems with talking/listening. Great features, great phone. Other people have reported that the phone is loud when you are talking to people, ok it is fairly loud but its not as bad as some people have written. After reading all the reviews here I was quite worried about buying this mobile but it is actually very good. No problems with predictive text, it stays on for me, and turns off very easy also. In fact the bad points IN MY OPINION are: 1, The sound quality when listening to music on the headphones provided is not too great. Dont get me wrong - its perfectly listenable but there is not much bass and using the graphic equalizer does not remedy this. 2, The provided ring tones are all boring and there is no ring-ring type. Well thats it from me but if you have any questions please post them on this page and I will try to answer them for you. Cheers.
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Reviewed by leya from london on 7th May 2005
absolute rubbish the sound quality is awful. to be honest it is exactly the same as the d500 except the sound is all muffled. stick with the d500.!
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Reviewed by Jane B from uk on 7th May 2005
loved my E700 so upgraded to this on O2. Truly disappointed! Have had samsungs for years and loved them but sent this back. camera poor, menu no longer really simple and sound dreadful.Avoid.
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Reviewed by matt from - on 6th May 2005
first of all i fell the phone deserves a better rating that good as given above, the reason i have only given it an excellent rating, is but i must stress a very high excellent rating a 4.99 to be more precise. is simply because of the lack of expandable memory, i find this quite annoying with all videos combined on my fone it would probably come up to 10mins, this is because memory is taking up by photos,mp3 and other applications on the phone. with expandable memory this phone would be amazing. dont get me wrong this is still a great fone and i would highly recommend it. it has a great screen and the external screen is top of the range ideal forn taking self portriat photos and lots of fun. the mp3 is good but to have sufficient song you will need to sacrifice videos and photos.
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Reviewed by sam from N.Ireland on 6th May 2005
o.k. i bought this fone last week it is awsome, the video capture is by far the best i have came across. one down side is that the memory is not great, it says u can have up to 1hour video but that is only if you delete every other video, photo and mp3 from the fone. would need expandable memory capasities. that is the negative thing i would have to say about the fone. extremly stylish. oh and the external screen, great fun love it don't think i have used the camera the normal way yet.
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Reviewed by Shaunn from ENGLAND on 6th May 2005
I HAVE HAD MY MY E720 SINCE 3 MAY AND AT PRESENT I CANNOT FAULT THE PHONE UNLIKE OTHER REVIEWERS I HAVE HAD NO PROBLEMS WITH PREDICTIVE TEXT OR CALL QUALITY. THE ONLY SNAG IS THAT IT DOES NOT COME WITH A DATA CABLE TO TRANSFER MP3 VIA A USB, AND THEY COST AROUND £40 TO BUY. I HAVE DONE THIS WITH A BLUETOOTH ADAPTER BUT THIS IS NOW NOT WORKING????? ANYWAY IN ALL I AM IMPRESSED WITH THE PHONE. IT IS LIGHT, COMPACT AND GOOD QUALITY. SOUND QUALITY WHEN LISTENING TO MUSIC VIA EARPHONES IS VERY GOOD. I WOULD RECOMMEND THIS PHONE TO OTHER.
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Reviewed by Luke from Essex on 5th May 2005
I bought a samsung e720 on contract on o2, and got a really good deal, I pay £19 a month line rental and i get 100 minutes anytime any network and 25 free text messages a month and the phone was free, If you are interested visit wwe.o2.co.uk. The phone has a really good camera and video, mp3 is class and bluetooth is the buisness. I know alot on mobile phones as i am a mobile phone specialist. so if you need and infomation email me - mobilephoneinfo@lycos.co.uk
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Reviewed by joy from uk on 5th May 2005
a great little phone that is easy to use,with excellent battery life and the only thing that lets it down slightly is the camera.
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Reviewed by james from Australia on 5th May 2005
wow! my friend in the uk was right when i bought this i rang me mate and the sound quality was so bad i just chucked in the bin. and went out and got a d500 awesome sooooooo much better much better talk time and stand by time although its a bit heavier the sound quality rocks
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Reviewed by GAMBLE from England on 4th May 2005
The phone should be the best think out there. I've just upgraded with O2 online from the E700 so I had high expectations as this was a top phone. I wasn't disappointed when I started to play with in, good memory, excellent camera and video...it has bluetooth...texting was a bit of a pain as it doesn't remember T9 (predictive text) you have to keep turning it on. AND THEN....I made a call...I wish I hadn't as my dream phone turned into a nightmare the quality was shocking and muffled as everybody else has found...only wish I found this site before! Well I'm senting it back tomorrow after 5 days, i've tried to live with the problem but it really is unbearable. Getting the D500 even though i'm not a big fan of the slide up design it has the same functions and an even better camera. Forgot to mention I emailed samsung about the problem and they said send it in to them...even though I asked that surely others have complained about the same problem they failed to comment...IN SUMMARY should be the best but it doesn't carry out it's primary function.
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Reviewed by Steve from UK on 3rd May 2005
having had the t100 , then the e700 have just upgraded to the e720 - drawbacks i have noticed are that samsung have over complicated texting from previous models - on the e700 it was a simple process to create the text and then find the contact whom you wish to send to and then to send it - on the e720 however, it is a long annoying process just to send a text . mp3 player is frustratingly 'tinny' and the poly tones a bit bland . video and camera is excellent though . sound quality on calls have been varied , but no where near as good as e700 .
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Reviewed by Paul from UK on 3rd May 2005
As with most of the reviews, really poor sound quality. Took a gamble and uprgaded to this phone after reading the sound quality reviews on this site. Sounds like you've got the person on loudspeaker and is no better even with the handsfree plugged in. Also, screen is too small to make the most of the camera. I'm sending it back to Orange but it's taken nearly a week to get the "return bag" from them so I'm still stuck with a phone that I shouldn't have bothered with in the first place.
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Reviewed by keeley from uk on 3rd May 2005
iv had the phone a few weeks now. luvin it. its got everything u want. best phone i have had and iv had a few.i was going to invest in the d500 glad i didnt.... this is amazing... well done samsung :-)
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Reviewed by james from united kingdom on 3rd May 2005
it is all good apart from the voice if samsung could fix it it would be a fantastic!!
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Reviewed by Andy from England on 2nd May 2005
I had this phone for about 2 weeks and it is damn good. The video quality the the clearest you can get on any phone!! The only bad thing is though, that mp3s take up alot of memory. Dis phone is a must buy. Much better than the d500
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Reviewed by Clare from UK on 2nd May 2005
I've already written a review and my niggly problems have kind of been resolved but my major issue now is that like a few people, I am having trouble with sound quality. My calls are not muffled but sound like everyone is shouting even when the volume is on the lowest setting and even when the phone is held away from my ear. I have contacted O2 and they are going to send me a replacement although I am not that hopeful. All other features are out of this world. Video and pictures are outstanding and apart from sound quality, it is a fantastic phone.
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Reviewed by Lindsay from Coatbridge scotland on 2nd May 2005
a got this phone on the 1st of may,its the best phone iv ever had, but the only bad thing about it is that i cant get the caller id to work, it only works with some ppl but not all of them. if any1 knows how to do it could they plz help me, thanks xxxx
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Reviewed by The Ancient One from Pizza Hut on 1st May 2005
My friend has da Samsung D500 and so does my cousin and I fink dat iz a gr8 fone but it could improve. When I frist saw dat fone I fell in luv wiv it (but I fall in luv wiv any new fones cuz I'm looking 4 a decent fone 2 buy)Here iz 5 reasons I like this fone 1) Bluetooth! (need it 2 send stuff 2 my friends) 2) 88.5 Memory (need store my favourite tracks on da fone) 3) MP3 (need 2 listen 2 da tracks) 4) Camera (for those embarssing moments 4 friends) 5) Video (1 hour?! WOW, i could record my maths lesson) Anyways, I haven't got a fone @ da mo =( but I'm rly hoping 2 get dis fone or Nokia 3230 or Sony Ericsson K700i, which both of dem r silimar 2 dis fone. =)
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Reviewed by greg from uk on 30th Apr 2005
good phone but not sure id choose it if i could upgrade 2morrow.....ive not had problem with the sound but i bought a dongle 4the bluetooth and have given up trying 2get it 2 work,also the main display is ruined by the menu taking up a third of the screen
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Reviewed by anon from uk on 30th Apr 2005
This phone is really cool.i got it 4 days ago and still had no problems. if u wanna phone get this 1. dont believe wat other reviews say. believe me!!! Its wicked!!
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Reviewed by Catherine from London on 29th Apr 2005
Love this phone so much - more people have given positive feedback than negative - that's a sign for you! I find the phone really easy to use, easy to text and good contacts list. The camera is good although haven't got used to the recorder yet. I would highly recommend this phone, it's the best around!
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Reviewed by Matt from UK on 28th Apr 2005
Had this phone about a week now. Previously i've been a nokia fan and was worried about changing to another manufacturer. My fears were unfounded, this phone is much easier to use than the Nokia 3650 it replaced, and going way back, on a par with the Nokia 6210 (my favourite EVER phone). I'm on Orange, and i must say that I've not experienced any issues with sound quality, quite the opposite in fact. Sound is clear, just very loud, even holding it 2 inches from my ear i can hear clearly. also i've had no reports of people unable to hear me either. Everything works well, Bluetooth in particular (much easier than Nokia's implementation). My only real gripe is that the digital zoom is a bit pants and doesn't really make things much bigger, but hey it's a phone not a fully fledged camera and if i want super zooming then i should really buy a digital camera! Also the battery in no way lasts the claimed 9 days. a high capacity battery is on the cards me thinks, But overall i'm really impressed, very easy to use, nice big buttons( it seems that manufacturers these days think we have matchsticks for fingers judging by the ever decreasing dimensions), all the extras work and an mp3 player to boot.
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Reviewed by lorraine from United Kingdom on 27th Apr 2005
Have only had this for a day and I will be sending it back straight away! The sound quality when making calls is awful! I can hardly hear the other person talking, it is really muffled. I dont understand everyone rating this phone 5 stars? It is good for all the extras you get, but lets be honest its got to perform when you make a call. Dont buy it as you will be disappointed and will end up having to send it back. I think Samsung have a major problem here and I wont be the last one to complain of phone call quality.
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Reviewed by Lil Kev from England on 26th Apr 2005
Very sleek and stylish phone, with all the attributes you'd want from a personal use mobile phone. Outer colour screen works well as a handy feature and although the MP3 player only holds a limited number of tracks think we need to remember it is foremost a mobile phone. To answer the questions about the predictive text to turn predictive text on just hold down the * key at the compose screen to turn predicitve text off just hold it down again, it's not rocket science. Well worth getting one of the best phones i've had!!
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Reviewed by Sarah from England on 26th Apr 2005
This phone is the best i bought it the over day on contract and i can't put it down.I used to have the samsing e700 and i loved that fone sooooooooo much but features.Go out there i but it you will love it xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
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Reviewed by Anna from Netherlands on 25th Apr 2005
Absolutely great phone if you want to use it for other things than calling. Trying the phone I could hardly understand my husband when he called. Voice messages were similarly unclear. Most dissapointing. Instead of changing the husband, I changed the phone for Sony Ericsson K700i - overall less fancy and functional (although I like the joystick), but certainly much, much better in sound quality.
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Reviewed by Stevo from England on 25th Apr 2005
Received this phone on friday and was VERY impressed with it. But have started to make a few phone calls on it today and have had one good quality phone call and several bad muffled calls! I am gutted as this is probably the best all rounder phone I have had, and as my friends would tell you I have had a few...phones that is. So after all of three days I am going to be sending it back to O2. I cant justify all the gadgets outweighing the poor muffled quality of phone call. Not sure what phone to go for, but will be gutted to hand this one back. Probably go for good old reliable nokia (boring but reliable) I would have to reccomend NOT getting this phone as after a few calls of shouting and repeating yourself you will get very annoyed,and so will your friends. Hope this review helps you, cheers , Stevo
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Reviewed by anonous from N.Ireland on 21st Apr 2005
This is well and truly the best phone that i have ever purchased the only thing wrong with it is that it needs a mmc memory card then it will be unbeatable. The samsung d500 and the e720 i have used both overall i would purchased the e720 because it is lighter, smaller, easier to use than the d500, this is a fantastic piece of technology. I rate it 5 stars without a doubt!!!!!!!!!!
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Reviewed by jo from uk on 21st Apr 2005
ok, i like the fone, it looks good, i updated it from the e700, however i feel the e700 is a better fone, even tho it doesnt have all the features of the e720, i feel that this was made too hasty, im disapointed with the mp3 player, it will only store 12 songs, and rejects any more, can ne1 tell me how to store more, im downloading through bluetooth form pc? XX
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Reviewed by jo from uk on 21st Apr 2005
when i first recieved my e720 i thought it was great- easy to use looked the biz- the problem was when talking on the phone, people sounded very muffled (even on the lowest volume setting) and answer phone mesages even worse i,d sometimes have to listen to them again because i just could'nt understand them (costing me more money), also (even though i scaned cover to cover the user manual)i couldnt add voice tags to my contacts for the bluetooth so you have to handel the phone to retrieve a number before conection to the bluetooth (difficult and ilegal when driving) so i,ve sent mine back!
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Reviewed by Andrea from UK on 20th Apr 2005
Just got this phone on a great deal on O2. I am very pleased it with and it has to be the best phone i have had yet! Screen is very good and i like the external one too as you can see the time easily. However the outside screen only shows you have a missed call for a few seconds which can be annoying but i can live with that. great phone would recommend
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Reviewed by nick from uk on 19th Apr 2005
just got this phone on o2 pay&go (£280) i think its great! external screen is very handy to see when u have a txt and to look at the time. ringtone volume is nice and loud but have experienced muffled phone calls :S colours are very sharp and both the camera and video are very good. colours are much brighter then x600 and e700. couple things that annoy me are everytime u go to txt u have to turn on T9 preditive! very frustrating! someone post how to default it to T9 if u can. also when texting and someone flips the phone down u loose ur txt. battery going down quick around 2days it lasts. but all in all im very happy with it.
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Reviewed by mobile guru from uk on 19th Apr 2005
had this mobile for a week and i think its brill! definately one of the best mobs i've had and trust me, ive had a few! ive had no probs with quality of sound! as for the external screen not showing missed calls as it turns itself off after 5 secs (for battery conservation), if you hold down the volume button for 3 secs, the external screen lights up and shows you your missed calls, which will save you having to open the phone everytime you want to check if you've had any missed calls. having to turn the predictive text on when you're sending a text is annoying but my sister has the D500 and she says the same problem exists there, so its something samsung has to work on! but trust me! this is the mobile to get this summer!!! its fab and the d500 and e720 beat every phone out there! well chuffed with my buy!
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Reviewed by Gilb from UK on 18th Apr 2005
Had this phone for a few weeks and have to say its the best i have seen out there and i am more than happy with it. Having just thrown my NEC e616 piece of junk away i was looking for somthing that was going to be the complete opposite to that and iv found it in this phone. At first i had my heart set on the D500 but then found out about the E720 and decided on that. One of the main reasons was simply because of it being in a clamshell format, had a sliding phone before in the Nokia 7650 and little things like when taking it out of yor pocket and you answer it by mistake bugged me, also the screen got totally trashed and was covered in scratches. Anyway about this phone.The screen quality is fantastic. The camera quality is great, so no probs there. The video quality is even better and have yet to see anything that matches it. The phone is so easy to use, no tricky navigation, id say as simple as Nokia anyday. No probs with call quality it has been great. By the way i had it on O2 contract and reception is outstanding. The MP3 player is cool and having the controls on the front makes this so much easier to use. The phone is small and compact feels very well made and looks great, havnt really had any issues with it so far. Battery lasts ages. Another simple but great thing is the auto turn on feature to use the alarm, no need to leave ur phone on over night. Bluetooth is a must on all mobile these days and the conectivity so far has been great. Not failed to pair with anything yet. I didnt have to think twice about getting this phone and i suggest that you people go and get it. Dont be sucked in by that Motorola razor junk i know a few people who have got it and compaired to the E720 its so far behind. Anyone who wants to ask any questions feel free to email and i will do my best. gilb34@hotmail.com
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Reviewed by Clare from Essex, UK on 16th Apr 2005
I currently have two contracts with O2 and have got a Nokia 7260 and the Samsung E720. I have had Nokia's for 7 years and although have found this Samusung very easy to use, there are still some features missing from a NoKia and also a couple of things that have bugged me. When someone calls and you miss the call, the outer display shows you have a missed call for maximum of 5 seconds and then disappears. If you don't look at your phone within the 5 seconds you will not know you have a missed call until you open up the main phone as the outer display does not give you a symbol of a missed call. It manages to show you the signal, time, notification of text messages, battery and vibrate but not missed call. I find this extremely frustrating as sometimes do not look at my phone for hours and only when open the phone I realise. Also, after speaking to other Samsung E720 users, it seems people have different settings for texting. Everytime I text someone, I have to turn the "predicitive" text on and everytime the phone goes off, it reverts back to the old "ABC" mode. Other people I have spoken to seem to have the opposite with them having to turn the predicitive text off everytime because they use the "ABC" method. Can anyone explain why handsets are setup differently even if everyone seems to be on O2 If anyone can help with the above queries, feel free to email me on cswaffer@hotmail.com
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Reviewed by Alex from Scotland on 16th Apr 2005
I recently received this phone which looks and feels excellent. However, I do have some teething problems. Firstly, although the options are there, the phone will not save new words to predictive text. Secondly, you can download your address book to the phone but you cannot upload to SIM. Finally, no way does the battery last 8-10 days. The phone is very nice and easy to use. Perhaps I have just been unlucky with the phone I received (which is being returned). Can someone else please try to save a new word to predictive text and upload address book to SIM. Would be very interested to see if other people have the same problem. Please let me and future purchasers know. Thank you.
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Reviewed by cammy from UK on 16th Apr 2005
this is a cool phone. But i think it can be better. colour is ok
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Reviewed by LUKE from SOUTHEND - ON - SEA, UK on 15th Apr 2005
I have just got a really good deal with this phone on o2, i only pay £19 a month line rental and i get 100 minutes anytime any network and 25 free text messages to send every month and the phone is free, visit www.o2.co.uk for great deals, o2 are the best network because they do the cheapest deals and they never let you down and you always have signal with o2 wear every you are, well anyway this phone has to be the best phone out at the moment and it has not let me down, its has a megapixal camera and video and picture quality is great, ok the d500 has a 1.3 megapixal camera but the e720 weighs 19 grams lighter the the d500 at only 80 grams. it has an mp3 player and video player and you also get a usb lead with the phone so you can download the music from your computer and put it on your phone, the phone also has bluetooth and that is really handy, you think about it (what has'nt it got). I know alot about phones so if t here is anything you need infomation on email me on lippyluke1989@lycos.co.uk
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Reviewed by Luke from UK on 15th Apr 2005
the fone is terrible there is a amuffling sound everytime to try to make a call it sound muffled. the camera is ok but not as good as the samsung d500. the screen is ok. good feature in the external screen. i believe the e700 is a better fone and is made to a higher quality. this fone deserves 1 out of 10.
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Reviewed by Marc from UK on 13th Apr 2005
I thought this phone was amazing. The camera is great, the screen is great. The OLED external screen is great, but then i tried to record my voicemail message and it keeps coming out all muffled. I have tried calling a couple of people, both say i'm very quiet and muffled. I have tried the microphone close, and far away still no good. I have compared the quality in my own tests between the Motorola a925 and the nokia 6310i that i use for work. The microphone quality on the E720 is VERY bad. A phone you can't make clear calls on gets a 2.
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Reviewed by Luke from ESSEX on 13th Apr 2005
This is the best phone, i have just bought it on contract on o2, it has everything, no problems, highly recomend this phone.
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Reviewed by alan from liverpool on 13th Apr 2005
haha well wot can i say...is there any other fone on the market that matches this fones sheer greatness?????? well i do not think so.........the d500....ok its nice.......but errrr.....nah not as nice...haha soz jem!!!....the motorola v3.....haha....wot a joke, they make a fone a slim as that and ruin it by makin it as wide as a truck......well....duhhhh!!!!!!! but dont worry am sure ppl were queing up 4 it on the day...haha.......oh sorry back to the e720.....great camera!!!! great look!!!!! amazing sound and resloution quality and most ov all its the perfect lads fone.....if u get this animal im sure u wont be dissapointed....well peeps am off to laff at all those poor saps who bout the motorola v3 enjoy the e720...thats wot its here for cya round for some more reviews in the future guys!!!!! an dont be tryin to lick ya own elbows coz its not possible woooooooow thank u samsung!!! :) oh by the way does anyone know what a gooch is...???
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Reviewed by Jay from Australia on 13th Apr 2005
Lurve this phone. Highly Highly Highly recommended. 5 star. Well done Samsung!!!!
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Reviewed by boosh from uk on 12th Apr 2005
this fone is sheer class jus got the beast an fell in love instantly well sexier than the e770 which is in a class ov its own anyway!!!! the style certainly makes up for the loss of 0.3 pixels in comparison to the d5oo....and of course...the main screen will not get scratched unlike the d5oo!!!!!! excellent idea having 65k colour external screen amazing!!!!!!! well done samsung kids!!!
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