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Nokia N97 Mini review

 Review: November 2009  
 

Last updated March 2010

Rating: 4 stars

In a nutshell: The N97 Mini is a lite version of the N97 smartphone.

Today's best buy: Nokia N97 Mini Sim Free Mobi ... from Amazon (£129.99)



 

Review

The N97 Mini does what it says on the tin. It's a slimmed-down version of the Nokia N97. The N97 is Nokia's flagship phone, so it can afford to have a few features shaved off in order to cut down on the size and the cost. There is no such thing as the perfect phone, but the N97 Mini acknowledges the compromises that have been made in cutting it down to a more manageable size, and the design is intelligent and very usable.

The N97 Mini looks almost exactly the same as the N97, except that it's smaller. The sliding QWERTY keyboard is just the same as on the N97, except that the 4-way navigation button has been removed to shave a few millimetres off the size. Even the funnily-positioned space bar is in exactly the same space, but the strange thing is we've got used it completely and it feels quite natural now. The screen is smaller, but at 3.2 inches it's in no way a small screen, and is perfectly big enough for the job it has to do. It has the same ultra-high resolution as the N97 (640 x 360 pixels and 16 million colours) and is a superb display for watching videos, browsing the web or editing documents. Having the benefit of a physical keyboard makes the requirement for screen real estate less pressing, and the format works very well indeed. We'd prefer the N97 Mini's keyboard plus touchscreen combination to a pure virtual touchscreen setup any day.

Like its big brother, the N97 Mini has an information-packed and customisable home screen, packed with widgets streaming live information such as facebook, email, texts, the date & time, weather forecasts and RSS feeds. Yes, we know it's not an iPhone, but with the mature Symbian operating system backing it up, there are more than enough apps to keep most people happy. We love the way the home screen gives one-touch access to most of the features that you'll use regularly, and the integration seems to work well.

Browsing web pages works very well. The screen is slightly smaller than the N97 of course, so the font can sometimes be rather small, but there are easy controls to scroll and zoom, and the web browsing experience is generally very good. The always-on 3G internet connection helps, and with HSDPA giving download speeds of up to 3.6 Mbps and WiFi offering 54 Mbps, you can almost imagine that your using a laptop rather than a souped-up mobile phone.

The camera is the same as the one on the N97, which in turn is essentially the same as the camera in the old N96. But it's an excellent camera nevertheless, and outperforms most smartphones. The sensor is a respectable 5 megapixels, but it's the quality of the Carl Zeiss optics that makes it perform so well. The dual LED flash isn't as powerful as the xenon flash on the Sony Ericsson Satio, but it's more than a match for most camera phones. Video recording is excellent too, with the ability to record at VGA format and 30 frames/second. A secondary front-facing camera is available for video calling too.

There's a powerful Nseries music player included, and an FM radio with RDS too. As you'd expect, the music quality is top-notch, and not only is a good quality set of stereo headphones supplied, but the 3.5mm AV connection lets you plug in your own headphones too. The memory isn't as large as in the N97, but still, with 8GB of built-in memory and the ability to add a 16GB microSD card, you can hardly say that the memory is small. The maximum storage capacity would give you enough space for between 6,000 and 10,000 music tracks or a couple of dozen full length movies!

The N97 Mini also has built-in GPS and a-GPS receivers, and you can use these to find your location, to geo-tag photos and to navigate. Nokia Maps is included, as well as a digital compass, and a 10-day trial licence of a Walk-and-Drive navigation system.

One compromise that the designers have made to reduce the overall size and weight of the device is to reduce the capacity of the battery. The battery is a 1200 mAh Li-Ion battery, instead of the 1500 mAh one supplied with the N97. Despite having a smaller LCD display, the N97 does suffer as a consequence, although the battery performance is no worse than comparable touchscreen smartphones.

The big bugbear with the N97 was probably the lumbering old Symbian operating system under the hood. Symbian phones often have a tendency to freeze or reboot at the most annoying times, and the N97 was no exception. The Symbian OS is still present in the N97 Mini of course, but it seems that Nokia have tweaked and polished it and the whole system feels more robust and stable. But it's still prone to crash from time to time. Frankly, it's about time that Nokia started making phones that just work.

To wrap up, we feel that the N97 Mini is a good example of an intelligent compromise. Yes, the screen is smaller than the original N97, and yes, the battery life is shorter. But the phone is significantly slimmer, lighter and quite a bit cheaper too, bringing the power of the N97 within reach of a whole new market segment.


Nokia N97 Mini features include:

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Nokia N97 Mini user reviews

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Average rating from 121 reviews:

Reviewed by kobby from Ghana on 28th Sep 2015
To be sincere i realy lyk dis phone, its less costy.
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Reviewed by zaheer from srilanka on 30th Jan 2014
it is terrible that the phone battery is getting swolen when it is put to charged
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Reviewed by Rebecca S. Dacanay from Philippines on 19th Nov 2013
I got my phone as a gift from a client. It was perfect for one year, then I started experiencing freezing, though I rarely used it due to my busy schedule. Now, after about 2 years, I cant use it at all anymore, not even to retrieve my contact numbers. Too bad!
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Reviewed by Dj from UAE on 4th Dec 2011
aaah...!! Rubbish fone, no security,Nuthin secure, even cant lock the keypad also,no battery backup, its just the waste my money at all, i wish go for Android....
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Reviewed by Xalmon from UK on 23rd Oct 2011
Worst phone ever made by Nokia and as compared even to other companies.......it's just a style statement.no apps...no games.....nothing is available for it! Unless u hack it.....even then it's limited...never buy this phone...I've been stuck with it for 1 n 1/2 year now.....
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Reviewed by westy from UK on 9th Oct 2011
n97mini crashes all the time NOT time 2 time
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Reviewed by Annoyed ex-N97 mini owner from UK on 3rd Oct 2011
Phone was terrible, glitches in the operating system, unpredictable reboots, TERRIBLE battery life and the recent discovery of a problem with the touch screen (seems to be OS related). Waste of money.
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Reviewed by razaban from UK on 29th Sep 2011
i bought new nokia n97 mini but have to charge it three times a day. what i wrong? should i return it or what?????????? j
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Reviewed by Brian from UK on 20th Aug 2011
Many reviews state that N97 is slow and it hangs. My personal experience is that nothing of that sort happens to my N97 mini. It is very efficient and performs very well. Connectivity is really impressive just like my old N82 which is still doing very well. N97 mini is slow but that is tolerable. Well different people have different opinions.
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Reviewed by Laura from UK on 14th Jun 2011
After 3 repairs i finally got vodafone to give me an entirely different phone. I loved it, but i keep getting software and connection errors, and i'm pretty sure i'm not the only one.
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Reviewed by fre paulson from UK on 18th May 2011
it is so so annoying. it wont open images. says full memory so it wont open. but with 7gb free memory i dont think so. lots off little troubles like music not appearing crashing denieing calls for no reason by its self. i prefer my old n95. now sold to mazuma mobile. i hate it and i cant wait for a new phone i would reccomend buying different phone that wont break every 5 minutes.
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Reviewed by Elliot from UK on 13th Mar 2011
Shame on you nokia i only hope this poor excuse for a phone doesn't spell the end of our long relationship
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Reviewed by Jude from UK on 12th Mar 2011
Complete rubbish, wish I'd never done a 24mth contract. On my 3rd N97 first had problems with phone freezing, took 3 months to sort out, now the headset has stopped working, the software has always been buggy, phone wont unlock sometimes to receive calls, internet slow, won't buy a Nokia again.
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Reviewed by JS from UK on 10th Mar 2011
The worst phone I have ever had, and I have had a lot of them. The hardware is pretty nice but that is where it ends. The software is terrible. Battery life is about 5 hours on standby. I have to always have an extra battery in my pocket as well as a charger. What a waste of money and time.
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Reviewed by Anne from UK on 23rd Feb 2011
I have had the Nokia N97 mini for about 10 months. It was always difficult to turn off an on, but it suddenly wouldn't turn on at all. I have just been told that the phone is a write-off due to exposure to "moisture". As I know the phone hasn't been wet, I can only assume that this is because of the recent Brisbane humidity. I am disappointed to spend top dollar (to me anyway) on a phone that doesn't last a year.
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Reviewed by Dil from UK on 17th Feb 2011
A very poor effort from Nokia. Used to be a fan - will take ALOT to consider Nokia again. Very poor software - slow, cumbersome, non intuitive. GPS DOES NOT WORK - come on Nokia - this is false advertising. Poor PC software - frequent problems trying to update software. Very long backup/restore process. Very little memory for install applications. Dropped calls. Standby button inconsistent so that it some times locks the phone, other times doesn't. Poor internet software. Slow internet. Need I go on. Question is why I was fooled into buying this phone on a 2 year contract. And now??? - yep I have a 20 phone from local supermarket to replace it. Other reviews are the same, so you'd be wise to look elseware.
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Reviewed by Tachikoma from UK on 1st Feb 2011
After using my Nokia N97 for 12 months I can honestly say it is the single worst phone I have ever had! It is now basically unusable. I crashes 3+ a day, is very laggy, has frequent lockups, fails to display caller name and the keypad repeatedly stops working multiple times a day. All in all it is incredibly dreadful. Going to get an alternative phone now and avoid Nokia for the time being.
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Reviewed by louisa from UK on 30th Jan 2011
i have this phone and hate it! the back always comes off and the battery comes out. sometimes it want charge and the touch screen freezes the whole time. don't buy it it is rubbish and over priced for what it is!
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Reviewed by Sam from UK on 10th Jan 2011
Actually the worst phone !! Freezes all the time , poor apps , hardware signal problems , charging problems and so on ....
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Reviewed by Ronan from UK on 21st Dec 2010
Wow! i wish i had came on here before i bought this phone. Without a doubt the WORST phone i have ever had. I'm on my second one now as the first one had to be replaced after one week. Battery lasts only a few hours - Does not charge properly, Drops calls, Freezes constantly, Restarts most days, Even in loud profile no message tone or alert - I have to go into my inbox to check if i have a message!! Changing phone as soon as i can and will NEVER get another nokia!!!!!
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Reviewed by beefy39 from uk on 16th Dec 2010
My worst phone ever. I have had it for 3 months, and in that period has been for repairs at least 4 times.... constantly freezing....very very slow....constantly getting software errors....dropped calls....etc.etc.etc And don't ever attempt to use the navigation system unless you have at least an hour to kill, it's absolutely useless. THE WORST PART ABOUT IT IS THAT I'M ON A 2 YEAR CONTRACT SO I'M STUCK WITH THIS PIECE OF RUBBISH!!!!!!
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Reviewed by Ben from new zealand on 14th Dec 2010
Worst phone I have ever had. Given to me free by Nokia and I wish that i could give it back to them. Software freezes, slow, apps go missing, dropped calls, turns off, drops calls, poor wifi scanner. Nokia you will go the way of Motorola if you keep producing things like this. You guys need to pull your finger our and start going back to quality!!! I would not even give this phone to a homeless person.
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Reviewed by Chopper from UK on 9th Dec 2010
Absolutely hopeless......should never have been allowed to wear the Nokia badge.Worst phone I've ever had and always had Nokia. Constantly freezing....apps wont download, screen packed in....had it replaced twice.....dare I go on
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Reviewed by Marto from Hong Kong on 22nd Nov 2010
Terrible terrible phone. It crashes at an average of twice a week (non application related). Lock key doesn't work at times, screen freezes after phone call. Don't buy it. All my friends had problems with N95 to begin with, N97 mini is not any better. Stay away at all costs!!!
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Reviewed by nicola from england on 11th Nov 2010
this is the worst phone i have ever got. the lock button has fell off so u have to slide it open to use it not very good for web searching very slow don't open most pages just so disappointed with it. stuck with it now for the next year and a half so not good
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Reviewed by Alex from England on 7th Nov 2010
This phone is absolutely rubbish......... DO NOT BUY! Thats all
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Reviewed by Bater from UK on 5th Nov 2010
WORST PHONE EVER! Had to have this phone replaced four times before vodafone before they realised how awful it was and would replace it with a different model all together. To anyone considering this phone, DO NOT BUY IT! It's been nothing but hassle for me and I wish I never bought it!
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Reviewed by gargoyleprotected from England on 30th Oct 2010
On the whole this is a good phone. However, for me the bad points outweigh the good. Good points... -Looks good, Compact & light -Easy to use Bad points.... -Slow -Standard nokia ringtone kicks in more often than any personal ringtone that you set on the phone (embarrassing) -Music player slow to respond & sounds tinny -Battery life poor... Wish I had opted for the Sony Ericsson Xperia!
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Reviewed by Colin Earl from U.K. on 25th Oct 2010
Easily the worst phone I've ever owned. I wish I read all these reviews before taking it on a 24 month contract. The phone is absolutely terrible as a phone, poor reception calls dropping out (1 in every 4). It regularly crashes. been back to vodafone. I don't know about it's techy features but if you are considering this phone and want to make the occasional phone call my advice is don't, don't, don't buy this piece of rubbish
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Reviewed by guyv from fhvc h on 15th Oct 2010
very goooooooooooooooox
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Reviewed by Fahid from England on 8th Oct 2010
Good phone overall, the performance slows down alot after a while :(
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Reviewed by Ranil Seneviratne from Sri Lanka on 1st Oct 2010
I must begin by saying this was my 1st Smart Phone now using for 3 months. I find that the phone is packed with features but to do simple tasks sometimes it is rather complicated. For instance the when you go to contacts & dial a phone no. you have to select whether you want to do a voice call or video call. Once you select & call next time when you go back to the contacts it will only list the last dialed phone no. You have exit to get to the full contact list. Believe me, I thought these features are quite annoying & defeats the purpose of ease of use. I also notice that the phone can get stuck at odd times as much as once a week possibly a limitation of the Symbian OS. One other horrendous thing is that my battery life lasts no more than a day. I have taken it to the service center on 3 occasions as it is still under warranty & they tell me that the battery is fine. The Camera at 5Mpx, I thought takes poor pictures indoors. Perhaps as with other phones the flasher lights up only your arms length. Outdoor pictures are of great quality. I downloaded the GoogleMaps and with GPS navigation it works well. Just that you feel having a bigger screen would be better but understandably you will be carrying a bigger gadget on your hand as well. So be wise when selecting a phone with the right screen size for your self. My assessment is that this phone demonstrates why Nokia is running at the Lower End of the Smart phone business. Wake-up Nokia we want you to do well !!!
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Reviewed by kees from nl on 1st Oct 2010
Piece of junk. It does everything though, but the phone is slow, memory is full when using multiple applications. It crashes, reboots etc. Symbian software is really bad, illogical and difficult to use. You can't rely on this phone at all. Go for a phone with good software on it like android.
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Reviewed by Ron Morse from U.K on 26th Sep 2010
I feel that the nokia 97 mini is probably the worst phone I have ever bought! I have had trouble from day one, it has been returned to be repaired three times now with the same faults. It locks up for no reason,displays memory full when it is not,the keyboard sometimes flashes when touched and does nothing,and it drops out of calls.
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Reviewed by Paul from Northern Ireland on 23rd Sep 2010
Has the potential to be a good phone but unless you live in an area where reception is full all of the time then avoid this phone like the plague. Some years ago I changed from Nokia to Sony Ericsson and just recently decided to creep back to Nokia as I quite fancied the N97 mini over Sony's new Xperia Mini. My main reason was that the touch screen looked more user friendly (I've quite big fingers) and I quite liked the idea of the slide out keyboard function but little did I know of the troubles which followed. I read these same reviews before buying but I can only let you know of my experience so others may not make a similar mistake. In a nutshell the phone is a great concept and could be potentially excellent but has fallen short due to poor design flaws....see below: 1. Battery life is poor. Charge required every day even for light use. 2. Symibian operating system is much slower (frustratingly so at times) than android used by Sony and Apple. 3. Auto rotate function causes issues over answering calls. Buttons are disabled while the screen rotates after lifting out of your pocket and by the time it has rotated the call is lost. 4. Reception is bad compared to my previous Sony handsets. (I discovered that provided you hold the phone by pinching it in the middle then this can make the difference between no reception and 4 bars. There are antenna's at the top and bottom with which your hand will interfere if touching the phone. Hardly much use for something designed to be hand-held!!!) Please people don't forget this is a phone....not a computer with the benefit of calling people bolted on as an extra. Nokia....."disconnecting people" should be your new logo!
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Reviewed by Hate it from UK on 20th Sep 2010
This is the worst phone I have ever owned. I'm now on my sixth replacement (luckily I got insurance), it just does absolutely nothing well. The software is terrible, its design is horrible, the reception is pathetic. Absolutely hate it.
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Reviewed by legend from legendsville on 14th Sep 2010
this fones aff the hook
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Reviewed by Brian Garcia from UK on 13th Sep 2010
Been using the N97 mini for 3 months and on balance I wish I'd gone for an Android phone instead. The pluses are the great touch screen, battery lif, web browsing and sat nav. The minuses are poor signal reception, poor camera (slow and useless in anything except bright daylight),and poor radio. But the killer for me is on the software side -it doesn't work well with Win 7 64bit. Add Nokia's hard to use App store and proprietary music format and the software side takes all the joy out of using the phone. Nokia hasn't learnt from Apple at all.
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Reviewed by Viktor from Kosovo on 13th Sep 2010
Great phone, great features, mine is not that slow as others point out, I bought mine from a third party seller, who apparently HATED THE PHONE due to the problems it has,... IT REFUSES TO CHARGE, you have to FIND AN IDEAL POSITION for it to be charged, it will charge for 5 minutes and then stop charging, Battery Life if POOOOOOR, at first it has 7 bars, 30 minutes later is shows "BATTERY LOW" then if you turn it off and turn it on again it shows three bars on the battery meter, after 5 minutes it turns off whenever calling somebody or receiving a call. If I would get one that really works (I mean the battery life and charging problems) I WOULD KEEP IT FOR EVER. The keypad is great, camera is great too, WIFI browsing is fast, video quality when watching youtube is great, sound volume is great, too... All in all its a very good phone of you get one that really works.
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Reviewed by Dave from UK on 2nd Sep 2010
It's a big shame that this phone suffers from so many bugs. When it works well it is a good phone, call signal good, call quality excellent, keyboard really helps when using the internet / gaming and texting. However, it's (many) bugs begin to annoy after a while - it's constant freezing, slowing down, sudden loss of battery etc. ruin what could be a good phone. I'm going to the evil of Apple as soon as can afford it, but if you get one of these which works and want a simple, easy to understand smartphone it's worth considering I think.
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Reviewed by tom from U.A.E on 26th Aug 2010
its a great phone but begins to slow down after a while but if ur patient its fine and i suggest u download spb as well
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Reviewed by shazad prick goo kar from sparkbrook birmingham on 24th Aug 2010
i really like the fne its my favourite fone, i hope i can make the fone my buddie
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Reviewed by tt from uk on 19th Aug 2010
Interesting reading others reviews, it appears that if you get a good one its 5* and if not it's rubbish. I have a good one, never freezes, it doesn't drop calls, camera's great, web browsing is good (especially with the Mini Opera browser)and the Sat Nav is an amazing freebie. The music player is excellent. Watching movies is another feature that is an amazingly good experience. All in all this is an amazing device and unlike most smartphones is the right size to be comfortable in use and to carry in your pocket. And I love the keyboard. There is always a but, the Symbian operating system shows its age and roots in pre-touch sceen technology, as such it is somewhat clunky compared to say the HTC Legend, but get over this and the package is certainly one of the best phones around, so long as you get a good one. I can honestly say that I will not give this device up easily.
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Reviewed by Mo from UK on 17th Aug 2010
The only thing going for this phone is that it has a nifty keyboard built under the screen. That's it. It freezes, restarts on a whim, has a bad signal and touch screen is so much inferior comapered to some other phones (BB storm 2, iPhone). DON'T GET THIS PHONE, YOU WILL HATE IT, JUST AS IT HATES YOU!!!!
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Reviewed by Tonio from UK on 11th Aug 2010
What a total nightmare of a phone (for me anyway) got my 1st one just before christmas, it had to be master reset various times & had other problems. Managed to get a new phone of them, because it wasn't a month old. It too has problem, ranging from 'refusing to connect to internet, battery goes flat after 2-3 hrs even though i havnt been making calls or anything. it takes about 2mins to send a txt, cuts out during phone calls, & other faults like a flashing phone number on the main screen, where im supposed to select my profile. I read reviews & ignored them about this piece of junk, wish i had listened!! Now i have upgraded to a HTC Legend, the difference is unreal, love it. No more stone-age Nokia for me!!!
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Reviewed by Kasim from Scotland on 6th Aug 2010
Ive had this phone 5 months now, and duran the 5 months it became faulty and i sent it away to get it repaird and since i got it back its been good as new the only thing thats annoys me is the battery runs out so fast other than that the softwares good its like my computer, amazing phone
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Reviewed by TG from UK on 2nd Aug 2010
Brilliant phone, excellent software, well designed, ergonomic, etc, etc What a pity it simply doesn't work!!! It freezes all the time, sometimes during calls. I would have thought that a phone must be reliable whilst making a phonecall! I've tried everything. Hard resets, soft resets, even debranding! The latter worked for a while once all the vodafone software was removed, but it didn't last. At the end, I recycled it for 150 and bought an HTC Touch Pro 2. Amazing piece of communication. Still miss the mini's excellent interface but.. STAY AWAY FROM IT!
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Reviewed by Ter from Laos on 31st Jul 2010
I like it
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Reviewed by Afi from UK on 21st Jul 2010
I have had this phone for more than 6 months now. It started off quite bad as after 3 weeks the phone just started vibrating so i had to take the battery out to switch it off. But was unable to turn it on again. Luckily i was within a month of my contract so i got a brand new replacement. Since i have had the replacement i have had no major problems and i love the look and feel of the phone. The reception is bad in certain areas but i put this down to orange as i have tested with an O2 sim card which shows maximum reception. My main issue with this phone is the virtual memory which is significantly low compared with other smart phones. There are various apps available for this phone but due to the lack of virtual memory the apps cannot be very complex e.g 3D graphics. There really is no point of comparing apps on this phone to the iphone as apple are miles ahead. What I love about this phone and all nokias in general is that unlike the iphone there is a lot of freedom to transfer files and images without having a software dictate what you can and cannot transfer. To sum things up I would say this phone does everything a phone should do e.g calls, messages, email, internet etc and I actually think it does it really well. Its very stylish and feels very sturdy. The only downside I see to it is the lack of virtual memory and the lack of available apps.
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Reviewed by aris77 from greece on 20th Jul 2010
i've had this phone for 6 months or so. never had any of the problems that other reviewers mention. it is very easy to update the firmware. battery life is decent, never dropped a call and is a very responsive phone. i was very reluctant before buying this phone due to some negative reviews, but after extended use, i can say i am very very happy with it.
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Reviewed by Dale from UK on 19th Jul 2010
The N97 mini has a decent camera, is good for music and videos, and the keypad was useful. On the other hand tho it has the worst signal (around half the signal my 6020 gets) and comes with a few bad common faults. The first big problem I had was the phone would say close applications to start an application even tho there was none running, to get round this i found taking the memory card out worked an annoying fix. The second big problem was the screen colours getting got mixed up, and a fuzzy display, this would sometimes go for a while when opening or closing the keypad, eventually nothing helped and I had to use the pc suite just to be able to get my numbers off there before sending it for repair. The only question is do I sell to get a different phone as soon as its repaired or put up with the poor signal and hope the problems don't happen after the repair/replacement as I'm on a 24 month contract.
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Reviewed by Paul from UK on 18th Jul 2010
I got the N97 mini six months ago, thinking it would be the perfect upgrade from my brilliant older N82. I was wrong. And there lies one the main problems. The Symbian OS is perfect for Nokia's non-touch phones such as the previous N and E series. But it simply can't cut it to compete with the current generation of touch phones. It's clunky, slow and messy eg do I single or double click here? Nokia then also underpowered the N97 mini (and maxi) with a slow processor and low RAM especially. Meaning that it slows down (even further) or crashes when just running 3 or 4 apps. It even crashes or 'memory full' occasionally without multi-tasking. Firmware updates improves things (such as touchscreen responsiveness), but still doesn't completely solve the problems and I don't think they ever will. The inbuilt web browser and email are just as clunky too. The good points about the phone are the solid build, the good slide keyboard (which what drew me to the phone), decent camera (N82 was better though with Xenon flash), and the free Ovi Maps with navigation which was useful. But I'm afraid the bad points outweighed the good. As a flagship device, this is a failure for Nokia, especially compared to the competition now. I'm now using a HTC Desire, a truely fast, powerful smartphone that makes the N97 mini feel dumb.
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Reviewed by Abdobe from UK on 16th Jul 2010
The phone looks good, has a fantastic keyboard and the potential to be a great business phone, but it stops there. The phone has manifested itself as a annoying buggy software. It freezes, restarts and rejects incoming calls, which actually is a serious problem. The phone has a program for firmware update, however no firmware shows up. It must be delivered for repair to receive the firmware. Stability is a must for all business phones, but in this case it simply doesn't exist. Reading a bunch of other reviews, my experiences with this phone is not the exception, rather the confirmation of a bad product.
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Reviewed by venu from india on 15th Jul 2010
This will be a good choice in touchscreen phones.
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Reviewed by Mogadonen from Norway on 13th Jul 2010
- Update service not in function - Freezes when you pick up a call - Update of firmware can only be performed by sending it in for service - All in all a buggy telephone which make you loose calls. Avoid this phone
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Reviewed by Mike osborne from UK on 7th Jul 2010
Do not buy this phone ,not worth 1 star also contracted for 24 month . Will buy new sim free asap
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Reviewed by Sandy from England on 6th Jul 2010
Worst phone I have ever had...Its bulky, it constantly freezes and I have to turn it off all the time, texts disapear, its sticks on vibrate and again I have to turn it off to get it working again, it blocks messages coming through due to memory when I have nothing on it? I have had it for a month on a 24 month contract...Gutted.
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Reviewed by Stelwalker from UK on 4th Jul 2010
worst phone ever. buzzing ear piece, creaking screen, constantly freezing up and even when showing full strength signal I was unable to make or recieve calls or connect to the internet. symbian os slow. avoid at all costs and go Android...
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Reviewed by Tage from Norway on 18th Jun 2010
When I first bought this phone I was sure I had hit the jack pot... that this phone would blow my mind and give me everything I needed in one package. Then, after some weeks I discovered that the phone would freeze and start playing the Nokia tune at the highest volume, no matter if I had chosen another on low volume. Make no mistake, this was not popular among my colleagues during meetings. I waited impatiently for an update of the firmware, which is a promised feature for this phone, but nothing happened. I delivered the phone for repair and got it back 14 days later with firmware version 11.0.100 (or something like that). Obviously they had fixed some issues and the phone felt more responsive and stable... at first... until I discovered that it began restarting when i received incoming calls... which is not popular among my customers and colleagues. So, now I have delivered it once again for repair and still waiting. As several has commented, the reception is poor for this phone and the browser is slow. It looks like a million dollars, but that is all, unfortunately. I hope Nokia has been able to fix the issues with this phone because it look great, it's sturdy and has a great keyboard. There are no competitors out there when it comes to the physical build quality, but that doesn't help when the phone sucks.
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Reviewed by gargoyleprotected from England on 6th Jun 2010
When I first got this phone I thought it was amazing. It has some wicked features & is generally easy to use. However, it is slow to respond & freezes often. It also has a major fault with assigned ringtones. I have several caller groups & like to have specific ringtones/songs set for each so I know who is calling me. Unfortunately, wherever the songs are stored in the phone or on the memory stick, 80% of the time the phone reverts to the default nokia tune when someone from a caller group rings me. Not just annoying but embarrasing. I have had sony ericssons & motorolas in the past that have cost me a fraction of the cost of the N97 mini & have never come across this problem before!! The Battery life is also very disappointing & lasts about a day at a time. I have noticed that the handset gets very hot when in use too which is quite worrying. Certainly not worth its current price tag.
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Reviewed by jj from LT on 28th May 2010
awful phone. constantly looses the connection in medium reception area when you are holding it in hand, where other headsets have no problem. and if you browse internet with opera mini you have to restart browser every time n97mini looses the connection.
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Reviewed by t from uk on 26th May 2010
awful phone, poor battery life (less than a day), terrible email client, slow web browser, freezing half the time, bad signal, calls disappear in the middle of a conversation, vodafone branded is even worse so I had to debrand. stay away from the n97 mini!
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Reviewed by neal wareing from great britain on 23rd May 2010
yes it an amazing phone for text messages but in my opinion it is extreamly slow and hard to use phone
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Reviewed by Cris from UK on 22nd May 2010
I've had the the N97 mini since November 2009 and it is an excellent smart phone. OK, so it isn't as slick as some of the competition, but generally these 'better' smart phones are much bigger and heavier. The camera is better than most (much better than iphone 3GS) and the guidance satnav (ie it's like a dedicated in car satnav system) is brilliant - and its free for worldwide maps (the phone's worth buying for this feature alone). The only thing that has been an annoyance is that the branded Vodafone UK handset that I have still does not have the software update released by Nokia in February. So I've de-branded the phone to a UK vanilla product (Google 'de-brand n97 mini' if you want more info) and with the update the annoying lock ups have gone.
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Reviewed by msf from UK on 21st May 2010
I bought this N97 mini two months ago. Find the features good and keyboard very handy. Battery life is rubbish. nokia couldnt come up with a proper application for facebook. you just cant upload the photos.
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Reviewed by nilufer from india on 18th May 2010
The N97 mini is a fantastic phone except for a few drawbacks like it does not have an edit label when u want to enter the contacts and it does not have a full qwerty keypad on the touchscreen otherwise its gooood.
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Reviewed by Tom from UK on 23rd Apr 2010
Had two of these and they were great phones until they froze. sent back to virgin and got a htc hd2 which is a better phone, but i miss the slide out keyboard. would get 5 stars but unreliable, if you get one that works you'll love it.
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Reviewed by david from USA on 10th Apr 2010
It sucks,and it keeps restarting!!!!!!!!!!!!
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Reviewed by Mac from England on 8th Apr 2010
Bought the N97 mini direct from Nokia and what can i say except its absolutely perfect ive had no problems with it and the touch screen is brilliant and easy to use (ok i admit it is my first touch screen phone) the only downside ive found is that the phone manual could explain things more but saying that the phone is quite easy to use i even use for reading ebooks which is a big bonus
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Reviewed by John from Philippines on 6th Apr 2010
Best all-arounder phone available + its built quality is superb!!!!
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Reviewed by s from UK on 6th Apr 2010
Second review, the screen is not responsive as iphone, turns it self off, slow, satnav does not work and very boring to use. I will consider getting the iphone when the contract finishes and will never buy nokia again.
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Reviewed by garry from uk on 3rd Apr 2010
utterly, excellent, great features, fast, best phone i have ever owned, far superior to my old iphone 3gs, iphone had far fewer features and the sale of it easily paid for a new one of these :) Its a no-brainer
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Reviewed by John Craig from England on 19th Mar 2010
Last week I wrote a review on the N97 Mini, saying that for me the jury was out on the performance of this phone. Sure, it had its problems, and yes, this was my second one in 2 months, but hey, benefit of the doubt and all that. Let's face it, how often does technology (Laptops, TV's, coffee makers, etc) actually live up to the gold seal of consumer approval? We buy something and expect it to be nothing short of brilliant, yet quite often we end up with a gormless expression of "why the hell did it just do that!" on our faces. Ladies and gents, in this past week the jury has returned on the N97 Mini. I'm going to be as diplomatic as possible here: It's rubbish, total and utter rubbish, without a doubt one of the worst smartphones on the market. To name but a few problems: screen feezes all the time, calls drop and web browsing is painfully slow. These problems are annoying in their own right, however now the thing has decided to kill calls whenever it so chooses, which has elevated my frustrations to new levels. Now all of this is bad enough, it's a rubbish phone and that's that. But now I seem to have a new problem, my mobile phone provider! I called them this afternoon and suggested that I need help ASAP with my mobile phone. The response from Vodafone has been less that helpful. The best way to summarise the response is this: "Dear Sir, thanks for your call. Now put up or shut up!" Not the response I was looking for, given the hundred quid plus I spend with them on a monthly basis. To be fair to them, they have given me the option of either taking a third N97 (no thanks!), sending the existing one in for repair 9for how long....) or opting out of my contract, assuming I pay them nearly 1400! So, in summary: Nokia, the N97 Mini doesn't work! Attempt to salvage your reputation by removing it from the market as soon as possible. Vodafone: You may want to consider your customer approach. You have punted a completely terrible product in the N97 Mini and should take account for selling rubbish. Your "deal with it or pay us a fortune" approch has won you no favour. When I cancel my standing order this month and you call up wondering where your 130 is, I'll be sure to pass this message onto your accounts department: "put up or shut up!"
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Reviewed by barry smith from uk on 18th Mar 2010
This is the worst phone i have owned so far, the first was replaced within the 30 day time period because of defective bluetooth and it wouldn't always display who was calling or their assigned ringtone, so along came the second phone and all was fine for 2 weeks and then the bluetooth started to play up again and the email system would delete old messages whether they had been read or not and now it has started sometimes to not display who is calling or their assigned ringtone and occassionaly the phone doesn't even ring and then i get a text message to tell me i have a new answerphone message, So it went away to be repaired and all was fine for another couple of weeks and now it has developed the same faults again and one rather more annoying one in that when it is synced with my parrot kit it will mute the stereo for about 30 seconds and then allow the music to play for about 5 seconds and then mute the stereo again until you turn the bluetooth off and on (just what you ne ed to be doing whilst you are driving) so it is going back again. Other than the faults i have mentioned the music player is rather poor and with the headphones on and the volume turned to full it is not loud enough unless you put it on the most basic setting and then you lose what sound quality you had. The keyboard is good as is the display and the camera takes an excellent picture and the battery life for this sort of phone is acceptable, the operating system is notchy to say the least and it just does not work smoothly, other than that i would not recommend this phone to anyone. To say i am disappointed with this phone is putting it mildly as i had waited for it to come out for quite a while, so now i have purchased a iphone 3gs 16gb. Nokia had a good oppurtunity to make a great phone but they ruined it again.
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Reviewed by john craig from uk on 14th Mar 2010
The jury is still out for me with this phone. I've had it about three months now (this is my second one, I hasten to add. The first kept freezing and had to be replaced) and I'm generally quite happy with it. It's reasonably fast, has more than enough memory and does pretty much what you expect from a smart phone. The pull out keyboard is awesome (in fact I'm writing this review using the QWERTY keyboard). What is pretty annoying is how slowly it is when using the internet. The phone really seems to struggle on the proccessor front. Compared with the Iphone 3GS the N97 is not half as fast when your online. Overall, not a bad phone but Nokia really need to research faster proccessing capabilty and make the user interface less complex.. Finding stuff can be a nightmare
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Reviewed by drdave from uk on 26th Feb 2010
had many problems when i first got the phone but since the software update it has been a dream. not one issue with it since. a very capable phone.
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Reviewed by iangriff from uk on 25th Feb 2010
great mobile, one simple flaw though so be warned.the signal antena is placed at the bottom right of the phone, so when you hold it, the signal will disappear. many many reports of this on many forum sites. try putting both hands over the bottom and watch your signal bars go out. very poor design fault in my opinion. whats the point of a mobile if you cant make or receive calls??
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Reviewed by Sonia from England on 23rd Feb 2010
I love this phone i really do, but i have to say it is awful. i have already sent it back once i got a new one but am now sending it back again it's even worse that the first. everything on the phone is all you could ever need its such a shame that it freezes and isnt very quick. I am 16 and all my friends at school think its obviously an amazing phone until they take it off me and use it and realise it just isnt fast enough. I would understand freezing etc from a cheaper phone but these are selling for around 300-400 its crazy. Thats a lot of money and i just do not believe it is worth it. fab fab fab! design however absolutely love the design really original and is so different to other phones out there. What a shame. but anyway i still love it :)
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Reviewed by Max from England on 21st Feb 2010
I have had this phone for just under a month now and it has completely gone. I can no longer use the phone due to all of the touch functions are dead. The phone switches on alright but cant use the thing. I think all N97 Mini's have problems with them. A couple of my friends have had then not that long ago and they have all broken. The phone is excellent in all other ways except the fact that they will brake in 1 way or another. I really did expect more from Nokia.
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Reviewed by mark from uk on 20th Feb 2010
To be fair to this phone I do really like it except for a few annoying issues. The first is the low hardware specs - there's just too little ram which does slow the system down a bit and often when using the browser it will suddenly exit, a problem I haven't had since my old n73. The processor could also do with a big boost. A dedicated 3d graphics chip would have been excellent as found in the n95 8gb and my last phone the n82. The device is still OK though all in all, it looks beautiful and definitely feels expensive. It handles all features although you may want to upgrade to opera mini as the built in browser REALLY annoys me with its text size that can only be changed on mobile sites for some reason. Photography is excellent and music quality is impressive. Overall a good phone but it could have been so much better!
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Reviewed by dan from england on 17th Feb 2010
Brilliant functions, no problems with software, satnav is now completely free for this phone with ovi maps, with a cheap satnav mount it can be used as an excellent satnav system and is far better and quicker at finding any location than my friend's navicon satnav! Brilliant camera, wifi, qwerty, and the apps.... wow great apps to be honest, far better than the iphone and feels like a solid build in the hand and runs like a dream, HIGHLY RECOMMENDED
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Reviewed by hamza from uk on 17th Feb 2010
very good... but a bit to slow
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Reviewed by Fish from UK on 15th Feb 2010
This is a nice phone that should rate highly but I second the remarks from another poster about a serious problem with holding onto a signal. Breaking up and dropped connections have proved a real hassle with the N97 mini. I guess this is a good example of why paying too much attention to internet review sites is a mistake. After a month of owning hte N97 mini on Vodafone, I find this website's review of it to be woefully misleading.
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Reviewed by Pesmi from England on 14th Feb 2010
Seems great to start, but I had 2 and they both broke, now I have a htc hd2 which is much better
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Reviewed by scoobydoobydoo from england on 5th Feb 2010
i was really looking forward to this phone as an upgrade from n96 which has been a fantastic phone, but sadly, very disappointed. the thing just constantly freezes requiring the removal of the battery to get it going again. this happened mostly after a call ended with the screen still saying incoming call. looks great but just doesnt work! sent back to vodafone and sticking with n96 for now :(
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Reviewed by Brian from England on 4th Feb 2010
All the reviewers here must spend their lives within 20 yards of a phone mast! If you read the user forums over on Voda or Nokia you will see that there is a serious problem with this phone (and with the N97) - it's ability to hold on to a signal is appalling. Even picking the thing up to use it invariably loses you 2 bars signal strength at least, not good when you are in a medium reception area. On the plus side it looks good, the screen is great (although I do have quite thin fingers, and unchewed nails, which helps!), and if you are in the city centre it all works fine. Just don't expect anything out in the sticks Only 2* I'm afraid - it is after all supposed to be a phone. If they can fix the signal problem it would be 5*
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Reviewed by sam from england on 28th Jan 2010
Josh from the UK, i have also had this problem with the phone, i researched it on the internet and found that it was a problem with one of the applications from OVI store itself, i noticed that messenger had been deleted for the nokia n97 mini due to it being incompatible, this may have been the case for you, if anyone has this same problem, do a google search for Nokia N97 mini hard factory reset. This will reset the whole phone taking the applications back to how it was when you got the phone new, took a few attempts for me to get all the keys pressed at the same time for the reset, however my phone is working perfectly now, as earlier reviewed, this is the best phone out on the market, a must buy, despite this minor problem!
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Reviewed by Bruce Henderson from England on 27th Jan 2010
I have owned the N97 Mini for a while now and I am delighted with the overall performance. I use the internet access all day everyday for email and Facebook and I find the GPS very useful for locating the nearest petrol station as I ride motorbikes most days. If I had to pick a problem, the only let down I have had has been answering calls, the swipe the phone to answer does not always work immediately which can mean some calls have gone to answer phone. Overall I am delighted with the phone.
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Reviewed by josh from united kingdom on 21st Jan 2010
please listen to this review i got a conrac out on he 30th of december with a n97 mini, awesome phone great software really easy after 6 days i turned it off woke up in the morning to turn it on and it freezes at the nokia screen, go to phones for you they give me a complete replacement phone, take it home i drain he battery so o give it a full charge phone turns off yet again wont turn on past the nokia screen, i take it back i demend a completely different phone but store policy is 3 phones then a non like for like can be arranged, so i take another one home i let it drain but this time ahaa i charge it just before it dies, the charger got so hot the plastic outer casing started to go soft, i have now taken this phone back and i am using a samsung H1 with the 360 software and after getting used to it it is by far the best phone on the market. as for the n97 mini software and list of stuff it CAN do brilliant, as for it actually doing it you might as well not have a phone.
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Reviewed by Jude from UK on 15th Jan 2010
Am sorry but i find this hard to accept, this website rated the satio for having very buggy firmware but the same holds for this phone as well. Orange UK even stopped selling it because it was unusable yet it gets 5 stars and the satio gets 2 stars despite it being a 5 star phone this is very biased. Lets be hones upgrading your satios firmware fixes its issues then y were u so hard on it??? This N97 mini is no better
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Reviewed by Benson from UK on 13th Jan 2010
The review didn't mention the missed feature of VoIP. On E63, N95 and etc, VoIP is a fascinating feature that enables you to make call as usual but over the Internet and at lower price. N97 mini and N97 has sadly removed the feature. It is said new firmware will add it and there is also an official patch in SIS format. But, from this, you can see the design of N97 mini and N97 is not flawless. So, I'll only give them 4 stars.
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Reviewed by nicholas from england on 13th Jan 2010
had this phone for two days now at first hard to get used to but now got used to it this phone is amazing great sound and picture quality good camera easy to install applications and a very stylish and sleek looking phone.i would recomend this phone to anyone.
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Reviewed by Ponduri from Singapore on 12th Jan 2010
This is supposed to be the best from Nokia. Good Things- The touch screen is the best among all other phones out there. Very stylish phone in the market. Decent Photo quality with 5 MP CarlZesis lens mini Views are new concept and makes the usage of phone very easy. Overall Very Good Phone to get addicted to. The Bad: The quality of the build is poor. The QWERTY Key board skin is coming out. Phone will hang in booting if phone was unplugged from the system without checking the saferemoval. This happens majorly if you are usig a memory card (External).
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Reviewed by qwertyuiop from ireland on 12th Jan 2010
I have this phone and think it is excellent. My only concern is if I see the n900 I may regret getting this one. I love how small and solid it is though, it just feels great and looks beautiful. I definitely recommend it.
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Reviewed by Tom from England on 11th Jan 2010
Amazing phone, great keyboard, great music player, great homescreen and fantastic messaging capabilities. Ovi store could do with more apps but otherwise brilliant.
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Reviewed by sam from england on 3rd Jan 2010
Wow. I searched for a while looking for a phone with all the features i wanted. I first went for the Sony Ericsson Xperia X1, however problems with a company meant that i did not receive it, this sent me looking for better. The Nokia N97 mini had a much better camera, better design, better keyboard, it basically has everything that all other smartphones have to compromise on. I managed to get mine for 300 brand new from Ebay making it a very competitive price for the features gained. The phone out the box is particularly easy to use, the wireless is excellent and the ovi store at nokia enables a web browser to be downloaded, opera mini, this allows all webpages to run out of mobile mode and as normal, which is great for a mobile phone. The GPS is brilliant and will locate your position for free and 10 days directional navigation is included with purchase of the phone with extra days costing 1.50 per day, or a cheaper subscription fee. The Nokia ovi store i think is brilliant and allows a very wide range of applications to be downloaded for free with more to buy. The best ones so far for me have been Youtube, iplayer and msn messenger which is great with the wifi. The iplayer application on a wifi connection allows hour long programs to be downloaded in a few minutes. Nothing much else can be said apart from, BUY ONE. Best phone i have ever used or owned, in every way better than the iphone and with an epic amount of apps to be downloaded, excellent.
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Reviewed by JoshuaDinoTan from Singapore on 30th Dec 2009
OUTSTANDING, but disappointing for a flagship device. Especially from Nokia.
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Reviewed by Cristiano Ronaldo from Spain on 29th Dec 2009
Dis pone is really is goad. i have one today in conntract. must is be a 5 star.
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Reviewed by kukisan from uk on 29th Dec 2009
having used the mini for a month now all i can say is wow! after sending back two satio's i was realy worried about the symbian os but its faultless compared to the satio's sony take a leaf out of nokia and build your's a bit better next time.
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Reviewed by jude r anderson from united kingdom on 28th Dec 2009
got this phone as an upgrade,i thought i would give nokia another chance after having loads of problems with other n series phones before,well after having phone an hour it began to freeze after calls so had to turn phone off and on to remove freeze screen and battery would"nt last a day,really hard to use i would not recommend this phone to anyone,nokia has lost its way,same old problems as with all nokia n series phones,i now have sony w995 brilliant phone with no problems
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