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Nokia N96 review

 Review: September 2008  

Last updated November 2009

Rating: 3 stars

In a nutshell: Nokia's N95 just got upgraded! Complete with 16 GB built-in memory, GPS satellite navigation, a 5 megapixel camera with autofocus, 3G video calling, and every other gadget you can think of! On the downside it's large, battery life is poor, and the Symbian operating system is still not 100% reliable.

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The Nokia N96 was possibly the most eagerly anticipated phone release of 2008. But that's partly because we'd been anticipating it for so long! Lengthy delays usually mean that the engineers struggled to deliver what the marketing boys promised, and there were plenty of signs of this when the N96 finally appeared in the shops.

But first of all, let's take the phone out of its box and just admire it, because it's a lovely piece of kit. It's big of course - slightly bigger even than the N95, and a touch heavier too - but it's not the heaviest phone ever. But putting that to one side, it's still a really nice phone to look at. It's smoother and curvier than the N95, and the buttons are less confusing.

Now, looking at the specs, it's hard to see why the N96 took such a long time to appear, because on paper it's not very different to the N95 8GB. The only significant differences are the upgrade of the Series 60 user interface from 3.1 to 3.2, the increase in flash memory from 8GB to 16GB, and the addition of Live TV. Yes, with an internal antenna and a DVB-H TV tuner, the Nokia N96 has been designed to let you watch telly on your phone. But unfortunately there is no DVB-H system broadcasting in the UK, so you can't! The good old BBC has made its iPlayer application compatible with the N96 however, so you can at least stream BBC TV and radio content to your phone, which is arguably more useful than watching broadcast TV anyway.

We noted above that the operating system has been upgraded. Well about time too, because we found the N95 to be slow and unreliable. The N96 seems to be no more stable, and still freezes from time to time. Also, in our reviews of smartphones we always like to point out that if you're not familiar with the Symbian operating system, you'll find using a smartphone like the N96 much more of a challenge than using a mobile phone with a "dumb" OS.

The rest is the same as the N95 8GB:

The camera is one of the best in any mobile phone. With 5 megapixels, autofocus and the Carl-Zeiss optics and Tessar lens, it can match most other phones. But already a new generation of 8 megapixel cameras has appeared (the Samsung i8510 is the first phone with 8 megapixels) and the dual LED flash is now also regarded as second best (the Nokia N82's xenon flash is more powerful), so it looks like Nokia missed a trick here. Still, the N96 has an undeniably good camera and a front-facing video camera too, for making video calls.

We'll also mention that Nokia have improved the built-in GPS navigation system so that you can now download maps for free, instead of having to pay for a licence.

Of course the N96 has almost everything else you could think of: a music player with support for all common music formats, a stereo FM radio with RDS and Visual Radio support, integrated handsfree speaker, speaker independent voice dialling, talking ringtones, HSDPA (enabling fast downloads at up to 3.6 Mbps) and lots more! The N96 has the full range of connectivity possibilities, with support for Bluetooth 2.0, USB 2.0, Wireless LAN, TV-Out and a 3.5 mm headphone jack. The memory upgrade to 16GB and support for microSD memory cards is very welcome too, for a device of this power.

There's one area where the N96 actually underperforms its predecessor though: battery life. Anyone who's used an N95 will know that its battery life wasn't fantastic. Well, the N96 is worse. With so many gadgets to power, the battery runs out of juice pretty quickly, and many users are going to find that they have to recharge on a daily basis.

It's hard to say whether the N96 is actually any better than the N95 that it replaced. It certainly hasn't been as successful commercially. Whilst Nokia was busy working on the N96, the market moved on and everyone wanted a touchscreen phone instead. Now obsolete and replaced by the Nokia N86.

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Nokia N96 features include:

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Nokia N96 user reviews

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Average rating from 362 reviews:

Reviewed by ikechukwu eze from nigeria on 16th Jan 2015
i dont no, but i jus lov n96 so mush that am even tring to buy 1 but the only prob is dat wich firmware is d best or code list and the suitable version for the n96 pls i need help anybody sombody tell me i jus need n96 that could giv me all the simple stuff i want even d phone being strong

Reviewed by ralph rover from uk on 26th Dec 2014
We want new version and platform of symbian smart phone again to competion with other andriod phone, its better than the andriod

Reviewed by am tionge from mw on 26th Jul 2014
i do love the product of nokia .one of my best is n96.but i do encounter with 1 prob that when ever i try open a camera it says general feature not supported.what shud i do to overcome this?email me @ twanangwap@gmail.com

Reviewed by Majid from Nigeria on 13th May 2014
I want my battry should be strong

Reviewed by Shobuj from Bangladesh on 31st Jan 2014
my name is Shobuj from Bangladesh.i like nokia products very much and i using nokia n96 but can't updating it as there has 12.043version and date is 26-11-2008 of the server of three (3) Uk.however i want to update my phone,how it possible for me.please give me a server adress to update my nokia n96.
My email is abaidashobuj@gmail.com

Reviewed by lamarrie from england on 2nd Nov 2012
i was looking for a really good fone for my upgrade i was looking at the samsung gaxly note 2 however i choose this fone.awesome fone email me at lamarriemay@mail.com

Reviewed by Harish sharma from India on 16th Mar 2012
Good,battar,best .

Reviewed by Osei David from Ghana on 26th Jan 2012
I'm so excited using nokia N96, but, i'm encountered a few problems with it; it always "freezes". Is there some kind of help i can get???

Reviewed by Mira from UK on 4th Jan 2012

Reviewed by megan lake from engerland on 15th Dec 2011

Reviewed by m bolton from UK on 7th Oct 2011
stop running down this phone it is really good no issues at all had mine for 2 yrs battery is good not bad as stated does last a long time all u phone bashers out there go get a life and stop moaning

Reviewed by Taj muhammad from shabqadar from UK on 19th Sep 2011
I like this phone.This phone is a multimedia phone. This phone is basically the N95 but looks like the N81. I have had no problems with this phone at all but some time time it go hang, and my battery lasts at least 3 or 4 days. All these haters on here must be fanboy/girls of other phones. Much like theXbox 360/PS3 fans. Seriously I love this phone and have no complaints what so ever. Loue u so much n96.

Reviewed by Endurance from UK on 29th Jul 2011
My n96 is giving me a tough time,it freezes,becomes blank at times.

Reviewed by Sravii from UK on 28th Jul 2011
This is good &&& so comfortable for use.....& also best supporter for using as a modem

Reviewed by Jonboy from UK on 14th Jul 2011
i have been using nokia phones ever since they first came out think i've used every module and the n96 is the worse phone i've ever had the battery life is bad i've had 2 batterys in a year and this one blows out after 5mins of charging it when somebody rings me' Oh and as for crashing its ridiculas. So i think its goodbye nokia for me and will getting a htc android phone which my wife has and it makes this phone look silly.

Reviewed by Shell from UK on 14th Jul 2011
In my opinion, the N96 is better than the N95 just the timing was wrong. The N8 is my must have phone for right now though. I have a soft spot for Nokia.

Reviewed by Sorcha from UK on 9th Jul 2011
I have had this phone for nearly 24 months now, and it is possibly THE worst phone i have ever owned. I got the N96 after having an LG cookie, which i couldnt stand either. I got the N96 since there was a huge hype about it, and it was considered to give the Iphone a run for its money. How wrong they were! I got this phone on 02, for a rediculously expensive contract for what it is. And within 3 months of having it, the phone crashed, and would not open any applications. After my THIRD replacement, i got sick and tired of trying to open the applications and the phone crashing, that i gave up, and have been since just using the phone for the basics, texting and phoning people. The phone itself looks great in my opinion, but the plasticy case scratches far to easily. The screens brightness is also superb. however, the phone is extremley slow. It takes a good 20 seconds to open a text. My phone also has a bug where i cannot recieve a text without turning the phone of and on again. I cannot wait until tomorrow when i finally get to upgrade to a HTC desire, an extremley superior phone. If you are considering getting this phone, SERIOSULY DONT BOTHER.

Reviewed by Benvin thommana from UK on 30th May 2011
One of my friends used this phone and he told me that root ic of this phone damaged entirely within months. Also its unable to repair. Phone is completly dead ... Before getting a single scratch on it

Reviewed by NGUYENTIENVAN from UK on 19th May 2011

Reviewed by kasaija uganda from UK on 15th May 2011
I dont know why people on this site are too free, they made me miss buying Htc 3g touch with their much negativity which made it look like a toy. To my suprise a friend of mine who has it its far better than the n96 i resorted to. Any one who wants to buy any gadget just go for it. Some of these writter have their own problems. They are worth ignoring.

Reviewed by hasan from UK on 25th Mar 2011
wow realy is the way u siad the nokia N96 is so amizng and i like it and we waitng 4 more nokia peaple thank u all of urz

Reviewed by annoyed from UK on 6th Mar 2011
its a rubbish phone this is the second time im going to have to finance to fix the screen it was 50 quid the last time as the screen was mixed and blur ,not like i didnt look after my phone ,battery powers rubbish and as it went on me at work its now decidided to stay black ,just great ,,technology i had a 30 quid brick tht lasted ,if fact it probly still works now ,,i refuse to upgrade any more as im sure there designed to break after a while ive not had this one more than a year so nokia im moveing on !!

Reviewed by asmaa from UK on 7th Feb 2011
i loveit

Reviewed by md.amir hossain from UK on 30th Jan 2011
i have ever owned it should never have been released as the software is useless...continually crashes even with software update....im not alone 3 people i work with have dumped this phone already..i wish i could...but no such luck stuck with it ...i would go for the c905 eerytime ught n96 18/01/2011 it rubbis no w0rk

Reviewed by Bhanu from UK on 6th Jan 2011
Im Using the Nokia N96-1 phone now. Its NOT bonded to any network. I must say for me, this phone is just fantastic! It offers me everything I wanted. I do had little customizations like "Opera mobile 10 Web browser" which delivers the fastest and user friendly Web contents, and "cClock" application for the time and date display as the screensaver (as in N73 etc). A lot of 3D games lets me spend time on leisure hours. Music, its awesome! For me its just as the 5800 XM. Sterio widening, equalizer, bass booster, what more to expect of great quality? I have songs for 4 days and 34 minutes still it shows 9.2 GB free with the excellently recorded videos and captured pictures. (Im still testing on Movie conversion) E-mail, Nokia Maps and a lot more. Size does not matter to me as I prefer big screens. I even read PDF Books using my N96! Most out of it haa? 5MP camaraa is great with Dual Flash LED. As said by most people, its Battery wont let do a lot for the day but average use, it will last for 1&1/2 to 2 days. (Im testing on using the N95-8GB battery in this phone currently) And it is not yet the Very Quickest phone, But Im totally satisfied. It IS Truly a Hand Held Computer......

Reviewed by duped from UK on 24th Nov 2010
almost at the end of my two year contract. Finally. I have this useless lump of plastic. It's the worst phone i have ever owned and the lush camera of which people speak never ever attains focus. 2 years is too long to be landed with a poor phone. :-(

Reviewed by Hasan from UK on 20th Nov 2010
I have this phone in black color.It fantastic!and much more smarter that the other Nokia N series mobiles.Its easy to operate and also pretty attractive.16GB memory,5mp camera,N-gage and etc,it has every thing u need s0 why go 4 any other phone?

Reviewed by nana ama from UK on 12th Oct 2010
i have used the N96 on the Zin network since 2008 May. It is slow, with the functions taking up to 10 seconds to activate. Sometimes, the phone frezes and the battery has to be brought out and switched on again. It's 2010 October and I want to change it now and I must say I am disappointed with the phone. My expectations were high.

Reviewed by HARMEET SINGH from UK on 8th Oct 2010
I love this phone to utmost..critics are always there but I would say,just use it and feel the difference...gives you confidence and a smooth slide whenever you pick a call. And inbuilt memory gives competitive advantage to N96

Reviewed by sahil malik waheed from UK on 16th Sep 2010
i have this phone on nokia. Its absolutly fantastic.but its battry timing is very bad.

Reviewed by michal from UK on 7th Sep 2010
I ryly like it jost battery is bad rest is fine.

Reviewed by Parker Williamson from UK on 6th Sep 2010
Music player is rubbish. Playlists too difficult to set up. All my music not recognized. Bluetooth connection highly unreliable. My cheap Samsung J700 knocks spots of it. I will never buy another Nokia.

Reviewed by sean brooks from UK on 13th Aug 2010
amazing phone, slow on a few occassions but i found out that you can defrag the phone harddrive on windows or anyother OS system on a pc or laptop, its fast, easy (even though settings are dodgy and need time to learn what it changes) best phone iv had so far, very good service but the network im on doesnt support 3G but hey it has WIFI and my internet is fairly quick so it hasnt let me down soo far. could use a better battery but its easy to replace, the signal is amazing almost anywhere and id recomend this to the usual nokia phone buyer. could use a few tweeks but all in all 4/5

Reviewed by Harold from UK on 3rd Aug 2010
On a whole its quite a lovely piece, changing from potrait to landscape takes 4ever. Large amount of space so I can perfectly walk around with my data. Its crashes a lot for no reason and of late I've having some problems with the screen. All the same its not that bad after all..

Reviewed by Bald from UK on 23rd Jul 2010
AVOID AT ALL COST! Pros: 16Gb on board memory, with option to add an SD card. You can make phone calls on it... Cons: Looks like a brick. The "Carl Zeiss" stand is pointless and useless, the phone just falls over when you try to use it. Takes around 20 seconds to open a new text. The phone randomly crashes, to the point where you have to pull the battery out to restart it. Slow as a snail. Battery life sucks, expect to charge it at least once a day. It randomly loses name-number associations, so you will receive a text from a contact but it only displays the number, confusing and annoying. The camera is so slow to kick in, if you want to capture (picture or video) expect to be waiting around for over a minute as the camera starts up. Avoid this stinker even if your life depends on it. I'm giving this 1 star cos thats the lowest I can go, if I could give it a zero I would. GARBAGE!

Reviewed by peter from UK on 28th Jun 2010
I currently use an n96, and i am really enjoying it it has falling from my hands so many times i just pick it up and reassemble and it continues working . Nice phone buy one for yourself

Reviewed by Laura from UK on 18th Jun 2010
This is the worst mobile phone ever invented! Battery does not last a second, keeps frezing and it is sooooooo slow when trying to open an internet page. Highly disappointed.

Reviewed by dondadda from UK on 11th Jun 2010
dont think about buying this phone it continually crashes the software cannot support the applications installed u will probably have to send it back to your network provider to upgrade software

Reviewed by Jon from UK on 9th Jun 2010
I have had the N96 for some time,I love it. I use it constantly all day for phone calls and taking photos of jobs. I would say its the best nokia i have had.

Reviewed by Jenny Lynn from UK on 29th May 2010
Unable to send texts, keeps putting them in outbox to resend every 3 minutes. they just never go, is this a software problem as I can receive texts and also receive and send MMS

Reviewed by Steven from UK on 28th May 2010
useless, garbage. I'm at the end of my 18 month contract on ORANGE and in this time i have had three brand new N96 handsets. Took it back to the shop with numerous faults and after being sent away for repair, i had to be issued with a new phone every time as the factory couldn't resolve the problems. The list includes battery life almost non-existant, screen died but phone still switched on meaning i couldn't see or do anything on it, the phone keeps disconnecting calls with full signal bars, phone switches itself on and off during any type of operation, the earpiece has a buzzing, crackling, clicking sound on calls. These are just a few of the software problems that i can remember. Hardware problems have been, dust and dirt getting under the screen suggesting poor seals. The tiny keyboard at the bottom of the phone makes it impossible for a normal human to use it for any length of time without getting cramped thumbs. That is he you don't drop the phone. It is anato mically impossible to hold this phone with a decent grip, ie near the middle of the phone, and get your thumbs down to use the tiny keyboard. My network is orange, two of my friends had the phone, one on O2 the other on vodaphone which suggests to me it is a nokia fault and not a network fault. This is a shame as after trying out a few other phones in the part i always opted for the nokia in the end. This phone has made me never want to even consider nokia ever again.

Reviewed by Susannah Skinner from UK on 25th May 2010
Nokia N96 DON'T BOTHER! Only had 5 months and it's died! Of course, it died straight after our holidays so all my photos/videos of our holiday are completely lost - great huh! I'm a very low user, using it for maximum of 5 texts/day and rarely for calls. Just collected from repairers (under warranty obviously as warranty is 2 years)and now won't work cos they've put it on Vodafone and it was unlocked - great again! Fab experience, not! UTTER RUBBISH - DON'T BOTHER! I've reverted to my faithful Samsung D900i that I've had for 3 years!

Reviewed by NIck from UK on 26th Apr 2010
N96 is rubbish. Locked into deal. Carphone warehouse wont help.Told me my warranty was only a year Nokia web site says 2.Dont shop there. Chip inside phone cant handle larger memory Will never by Nokia again or shop in car phone warehouse. I signed up for their geek squad no help what so ever.

Reviewed by jude from UK on 23rd Apr 2010
It's big and yes it does crash alot battery life short.

Reviewed by Fran from UK on 19th Apr 2010
Ii have had this phone for almost 15 months now. It is the worst phone I have ever owned. The slide mechanism failed after about 3 months, so I am unable to close the phone. It freezes all the time, and occasionally will not allow me to make calls, I have to remove the battery and restart the phone. I have reverted back to the phone I owned before the n96 as I am so fed up with all of its problems.

Reviewed by alex from UK on 5th Apr 2010
this is the worst nokia phone i had!!!! it feels cheap and the software is even worst.. after 9yrs im saying.. good bye nokia hello iphone!!!!

Reviewed by Marc from UK on 30th Mar 2010
Pathetic excuse for a phone. Had nothing but trouble. Nokia have gone downhill and it seems and I would not reccomend thier products to anyone.

Reviewed by pete barnes from UK on 30th Mar 2010
Agree with all the comments my old N95 came back out of retirement and leaves it standing. Do not get a Nokia N96 crashes all the time the software updater does not work Bad Bad phone.

Reviewed by harvey from norfolk from UK on 21st Mar 2010
absolutely shocking crahes ans habgs camera is good but poor battery life an slow start up kill it

Reviewed by Frank from UK on 15th Mar 2010
worst phone ever, and im a Nokia fan. failed in every aspect in the last 12 months...

Reviewed by moe from UK on 1st Mar 2010
this phone is useless i had it and its got all sorts of problem .

Reviewed by lee from UK on 24th Feb 2010
cracking phone

Reviewed by badman from UK on 18th Feb 2010
it reoots its self all the time

Reviewed by Kimbers from UK on 13th Feb 2010
I actually hate this phone. My husband's gave up less than 12 months into our 18 month contract, mine takes 15 seconds to open a text. 15!!! It might not sound like forever but if you get more than one text in at a time it's forever. I'll never buy a Nokia again, after having the N95 for a day and then getting this, no chance.

Reviewed by linda from UK on 24th Jan 2010
if you want a 5mp camera, a calendar that syncs with outlook 2007 and shows the upcoming events on the welcome screen & easy internet access this phone is fanatastic (that is all I wanted it for so I can't speak for the music or games side of it) but be warned - it is a delicate little flower and as I found to my cost it doesn't tolerate any moisture at all. Even walking out in the cold and coming indoors will cause moisture damage, "water ingress" as the technical term goes, which is not covered under the warranty. Look on ebay for damaged N96 phones and you will see what I mean. Having said that I am so enamoured of the phone I have bought another one and will swaddle it to protect it having learned my lesson the hard way

Reviewed by kaif riyadh from UK on 23rd Jan 2010
its a wosrt and worst worst model

Reviewed by Dave Vale from UK on 22nd Jan 2010
Regretted selling my N95, thought about the 8GB as heard was good, but saw the 96 for £180 in CEX and snapped up. Not sure its as bad as many make out here. Does keep crashing from time to time. Annoying when you've just patiently waited for a large slow WAP download. But otherwise, I really like. Nice looking, but not sure as nice as the 95 nice to use. Keys a bit easier to use than the 95 tho. Pic and video storage good. Like the fast forward selection. Annoyingly doesnt store down loaded MPEG vids on the viewing wheel, but after some head scrathing, found them in the file manager. Sound quality not brill, with or without earphones. My Sony MP3 with high quality phones plugged in, far excells. Handles Nokia's large OVI mobile email package fine, and Yahoo's much smaller and quicker 'Go' email appliction. All in all pretty good, but clearly some problems. Am I keeping after 3 months. Maybe not. Local trade shop doing a carbon arte for £160. Decisions decisions (:

Reviewed by Emily from UK on 20th Jan 2010
I have been with Nokia for approx ten years.Just bought N96 model last year.I have sent it in loads of times to be repaired at O2.The same things keep happening to phone screen keeps freezing, cant unlock the phone,very slow to start up,radio very poor,message sending problems etc.I think this is Nokias worst model yet.I am still having problems with phone and am no demanding new model.Rubbish phone

Reviewed by Catherine from UK on 18th Jan 2010
I bought this phone about 6 months ago. It is a good phone and has served well over time. The camera is fantastic and speakers are good quality. My only complaints about this phone are that it can often be slow and the navigation keypad can be awkward. Overall, this is a good phone, but I am looking at upgrading to a touch screen soon.

Reviewed by scott thomas from UK on 16th Jan 2010
DONT BUY !!!! had nothing but problems with it and now all the keys have stopped working completely rubbish phone !! crashes constantly

Reviewed by Petunia from UK on 11th Jan 2010

Reviewed by Dave C from UK on 6th Jan 2010
nokia n96. Shuts down twice a day on average, no matter what function i'm using. Got mine jan '09 on contract with t-mobile. Cant complain about them tho they've been xellent. Bluetooth wont connect to my earpiece or my sat-nav where my n70 would (and still does). And they call this progress. The old phones are by far the best. Will never opt for nokia again!!!

Reviewed by Nathan from UK on 2nd Jan 2010
The Nokia N96 was rushed out to be put up against the i phone the iphone is a lot better i have got rid of the n96 upgraded 2 an iphone. Bad things about the phone FREEZING.SHUTTING DOWN,LOCKING UP.

Reviewed by treb d. Fernandez from UK on 23rd Dec 2009
dont buy nokia n96 the most worst mobile phone,why?i have this phone when i updated the firmware to something 30.3 in nokia center my camera are dead always error with dialog"camera not supported"and nokia repair center cannot do nothing to working my 5megapixel carl zeiss camera...its a doom very doom and nokia they do nothing.I will not buy nokia again!

Reviewed by garry from UK on 19th Dec 2009
got one on contrack, wish i could change it for an other phone has its slow

Reviewed by clarson from UK on 15th Dec 2009
i had it for abt a week now and i have to say that i really am indeed sick of it hanging and crashing and hanging all the time. the stand that flicks out at the back of mine is starting to lose its sping like action and is now flopping around every time i shake the phone.

Reviewed by raja dey from UK on 10th Dec 2009
i have a problem with this phn as soon as i get mssg my phn get restarted automatically.pls help to solve this problem.

Reviewed by Chris from UK on 8th Dec 2009
I will be selling my N96 and buying a new phone ASAP!! The Symbian interface is unreliable, slow and awkward to use. This phone also gets damaged very easily, the screens just broken on mine from a minor drop on concrete, something thats happened to me loads with previous Sony Ericssons etc... It feels very flimsy and over-technical. Although the camera and web browsing capabilities are good, i wouldn't recommend this handset to anyone.

Reviewed by shan from UK on 5th Dec 2009
do NOT buy this phone its so easy to brake cuz its so heavy it falls out my pocket ive broke it 5 times since ive had it in a month other wise good phone

Reviewed by Paul from UK on 2nd Dec 2009
I have had this phone on contract on vodafone. Its rubbish. Iv had it a month and cant put up with it anymore, it really is that shocking. Im getting the N97 for christmas, my freind has the N97 mini and iv had a go on it and its really good! I strongly advise people not to get this phone, you might aswell get the upgraded N97 its so much better. Peace out.

Reviewed by jennifer from UK on 27th Nov 2009
I really wanted to like this phone- I love dthe N95, and the N96 has such a huge memory and a giant screen and I thought, great, it will be even better! No, no, no. Its is way too slow, even to show a short text message, takes five or ten seconds which sounds like nothing but can be extremely annoying. It sometimes for no reason doesn't ring when I get a call, or a text. I look at the screen and it says I have a missed call or new message, but it was in my pocket! No other phone has ever don ethat to me. It's very sore on battery life if you leave any application running. Its a bit plasticky for so dear an item, isn't it? Its screen often freezes if you get a call or a text while listening to the MP3 player on it, and everything has to be shut down and brought up again to return the call or answer the text. It cannot do life blog, which was dead handy. As was the N95 side button tat took me directly into my photos, rather than having to go into gallery and from there select from which folder and so on. Direct was alot handier. It is alot of small things like this that add up to a badly thought out upgrade tat is nothing like as good as the old N95, which i will probably just go back to though I will miss having the 16gb memory.

Reviewed by Alpha Tomasowa from UK on 18th Nov 2009
I bought mine on January 2009, and like all the options the phone has. Unfortunately, it didn't live up to the hype at first, and this was mainly due to the lack of firmware update. The latest firmware update is only found in Nokia Europe website, and took some time to track. But once that was done applied [some 130Mb worth], it became the cellphone I now love. There are some troubles still, the most significant is lack of functionality with video ringtones. The only ones that work are those that come from Nokia, and not all times. All in all, I think this phone will suit me for at least another year.

Reviewed by Muhammedali from UK on 11th Nov 2009
I am Muhammedali i had Nokia N96 mobile which is under warrenty. Nokia N96 very bad mobile ..repeated display complaint .. do not buy this mobile very bad... i have lost 36000 + 2700x2 (display changing -Display not warranty ???) Muhammedali buzibiz@ymail.com

Reviewed by jean from UK on 6th Nov 2009
after the update with v30.033 my nokia n96 restarts itself at every 20 miuntes.now nokia block the servers. i hope they will have good news…anyway…nokia are going down….soon…i will never use nokia phones… maybe some old models like 6310i thank u…i know u cant help me, i am sure there is not only a software problem, there is a big hardware problem there… nokia sucks!!!! :( (((((((( does anyone want to buy my nokia n96 ? 50 eur

Reviewed by dave from UK on 31st Oct 2009
the nokia n96 is purfect

Reviewed by Indi from UK on 30th Oct 2009
Worst nokia phone ever, have been with nokia over 10 years, but this phone was truly awful. Promised everything i needed, but performance is rubbish. Slow is an understatement, even for simple tasks such as opening a text message. So many other bad points that it would take too long to mention. Have got it on 3 network, so this phone combined with the 3 network makes it the worse possible contract i could have been tied down too.

Reviewed by Andy from UK on 27th Oct 2009
Too big. Too slow. Randomly powers itself off. Randomly freezes. No smileys in the txt symbols or ability to display incoming special symbols. No ring tone through the headphones if you receive a call while listening to music/radio. Battery indicator not accurately reflective of remaining power. Dust behind screen after a couple of months careful ownership. Generally a half-hearted attempt to be all things to all men and instead merely serves to be a poor jack-of-all-trades. Very disappointed

Reviewed by ian beames from UK on 25th Oct 2009
this is the worst phone i have owned nokia rushed this model out even after numerous software updates still problems i have asked all nokia n96 owners i know and all i see make a point of asking and all say wish they had kept n95 or not bothered i will not buy nokia again i am v mad

Reviewed by Chris Austin from UK on 24th Oct 2009
If anybody has owned one they will tell you how Poor this is, crashes all the time unresPonsive and eventully the select button gives uP. This then rendors the device useless... Mine was insured, but I didnt even claim because I didnt want them to rePlace it with the same Phone ... UNDER NO CIRCUMSTANCES BUY THIS DEVICE - HOW THIS GOT THROUGH QUALITY CONTROL AT NOKIA IS BEYOND ME... I WILL NEVER BUY A NOKIA AGAIN AFTER THIS FIASCO

Reviewed by Ian H from UK on 23rd Oct 2009
The N96 is remarkably the worst phone that I have ever owned: slow software, low battery, keyboard designed for child-size fingers, multiple clicks to use any software etc etc. I have just spent an hour trying to download photos to my PC. The Nokia software cannot identify the phone, however, keeps telling me that file transfer is happening. On another topic, I have read a number of times that for some owners the battery lasts 2-4 days. I do not know how you have configured your phone but mine barely lasts a day and that is only using voice and text and no other features. I have also had a replacement battery which has made no difference to the problem. I am writing this review as an alternative to smashing the phone with a hammer.

Reviewed by jay from UK on 23rd Oct 2009
where to start. n95 was bad enough to and from the repair shop regularly but my n96 has been in for repair 11 times already the o2 shop know me so well now i think i'll be getting invited to their christmas staff party. buttons constantly screw up and decide to change their function. backlight keeps dying. yesterday screen dercided to resemble a 1980's computer screen. come on nokia get your fingers out and make an n series thats actually useable. also another heads up. 2 of my friends have the n97 and they have both been in for repair at least twice since august.

Reviewed by Richard - London from UK on 22nd Oct 2009
I can only mirror Adam below. It's the worst phone/gadget/product i've ever bought. I've applied all the firmware updates under the sun. I barely use it and still when i do decide to give it a chance, it flops, whilst using as a phone, a camera, on the internet. BBC iplayer has never worked it doesn't like just being on sometimes. It freezes and has to have battery taken out left to have a little sleepy before restart...ah bless. Connection errors a plenty and i live in central london so coverage isn't an issue Total Junk and whats more so is 3 customer service. Don't bother with either.

Reviewed by Adam from UK on 20th Oct 2009
DO NOT BUY THIS PHONE! it is awful!!!!! I had this phone for just under a year now and i just can't take it anymore, slow is an understatment!. For example if you need to dial 999 you will probs have to wait 10 minutes sometimes for it to load, or it will freeze and you will have to restart your phone, then wait another 5. NOT a good thing in an emergency. Ive tried ring friends on nights out and for the whole night Ive been unable to phone/text them to see where they are because more than one person will text me whilst doing this which = crash! (what a suprise). You cannot run more one thing at once, for example writting a message whilst listening to your favorite music. 9 times out of 10 you will probs result into taking your battery because its crashed. The camera is good....but you maybe aswell go and buy a camera from Argos or something while you wait for the camera load it would be quicker. These are only a few problems out of many I did own a vodaphone one maybe thats why but I cant see any other network being better, my friends has on o2 and he hates it just as much as me. Nokia for me you have absolute let me down and Nokia should disgusted for what a pile of poo I and many many other have wasted their money on.I will never buy a Nokia EVER EVER EVER again and i will always refer people to a different make of phone if they ask for my knowledge on Nokia's (unless they get say a 3210 there easily the best phones by them) BUT ok the positive side!!!! it makes an excellent paper weight on my computer desk now that its not doing anything

Reviewed by charlotte from UK on 19th Oct 2009
had this phone 6 months, seems like forever! i've sent it back 3 times. keeps crashing and turning itself off. the battery life's rubbish too i've had to buy another battery to see if it helps, signed up for an 18 month contract too! bad move!

Reviewed by layla from UK on 19th Oct 2009
Well this phone is totally useless its more like a landline than a mobile because its always plugged in..charging. the battery is terrible and cant even go a few mins without needing to charge it i just have to look at it for it to drain the battery..but even then alas more problems.. the iplayer will work when its in the mood to i think ive managed to watch about 3 shows on it altogether...of course with the thing plugged in the charger, when you drop it the whole phone falls to bits also it takes ages to switch on, the internet always has some kind of errors id never ever recomend this phone i used to like nokias but this things totally put me off its a phone to giv ur enemies total headache fone

Reviewed by james from UK on 15th Oct 2009
I got this fone about 6 months ago from vodafone i was going to get another sony but the women on the fone talked me in to getting this piece of rubbish, where do i start the battery is a joke have to charge everyday, i cant get any reception at work but other people on vodafone have no propblems, the operating system on the fone cant cope with anything and am always taking the battery out to reset i have carried out firmware update from 11 to 30 from nokia site made no difference, this fone is going back to the shop 2moro for repair (vodafone say they can fix it)we will see, still have 12 months left on contract and am using sony k800i at the mo great fone, i recommend any HTC fone for people looking to get a new one dont get an nokia n96.

Reviewed by John from UK on 14th Oct 2009
I got the N96 from Vodafone Ireland in December 2008. It is by a very long margin the worst mobile phone I have ever used. It constantly crashes and can only be got going again by removing and reinserting the battery. This problem has not been solved by Vodafone since they do not appear to support the necssary firmware upgardes.

Reviewed by Hans Jensen from UK on 13th Oct 2009
My last Nokia ever. Having owned it for almost 12 months now, and still struggling with it. Still haven´t worked out how to activate voice-command. Nokia maps cost a fortune. Though using 3G-net, the internet (and the phone as such) is sooo slow. Have given up using the internet. Camera: ok quality, but too slow. Snapshots? No way. Everyone will have moved before you are ready to take a photo: approx 20 sec. from you start, till you can take a photo. All in all pretty disappointing, as I paid almost 900 Euro for this good-for-nothing piece of junk.

Reviewed by lilly from UK on 12th Oct 2009

Reviewed by arjmand from UK on 11th Oct 2009
excellent and more attractive

Reviewed by Andriana from UK on 8th Oct 2009
whoever is thinking to purchase this phone should re-think! It's slow, it lags, it freezes! the phone only has 2 hours talk time before the battery dies! it fails to make calls sometimes and to send messages. big waste of money! only good thing about it is the camera!

Reviewed by Matt from UK on 7th Oct 2009
I have this phone with O2,it was a choice between the sony c905 or this one,unfortunatly i chose the wrong one !!!.Upon receiving my new phone and charging the unit up i found the backlight did not work and could not see the screen.After replacing the phone (same model) and using it for 3 months the unit decided to keep turning itself off.this is the third unit now and it has just packed up again after a period of 7 months !!! so if your looking for a good reliable phone dont get this one its a pile of rubbish !!!

Reviewed by jonny b from UK on 7th Oct 2009
i have go a n96. first it was working fine. now it switches it self off automaticly every time. i hate it . spend 300 for this rubbish.

Reviewed by Natalie Harrison from UK on 4th Oct 2009
this phone is the worst phone i have ever had. signed up for contract for 2 years in the first month took it in for repair twice and got a new one, still crashes, turns itself off, deletes texts, very slow, wont take pictures. nokia have made a very bad name for themselves. wouldnt advice to get this phone, worst phone ever!!

Reviewed by jay from UK on 4th Oct 2009
This is far and away the worst phone that I have ever owned. The only thing worse than the phone is the shower of a network provider that provided it. Don't go with 3! Due to 3's woeful level of customer service, I dealt with the constatnt crashing, inability to multi-task, slow response times and data loss for 6 months It eventually got so bad however, that the phone had to be returned. The phone was away for 7 days, before being replaced with a new one. I had the new phone for around 1 hour, then it began to shut down on it's own. After less than 24 hours, the new phone was returned and is still under repair by Nokia 2 weeks later. Clearly, my first phone was not a problem handset, it is the model that is a design fault. I believe that Nokia should refund all the hapless purchasers of their N96 that is, in short, not fit for purpose and I can safely say that it is the last Nokia phone that I will ever buy! AVOID AVOID AVOID!

Reviewed by Matt from UK on 28th Sep 2009
This phone is shockingly bad! On paper you expect it to be excellent - feature rich and a true competitor to other smart phones. But the interface is seriously buggy (even with the latest firmware), very slow, and crashes frequently (white screen of death). It's a nightmare to use and I can't wait to get rid. I upgraded from a n95 which was faster! e.g. taking a photo and scrolling through your media gallery on the n96 is painfully slow but on the n95 it's very fast. Surely an upgrade shouldn't be result in poorer performance. I'll think very carefully before buying another Nokia. I'm very disappointed!

Reviewed by Meti al from UK on 27th Sep 2009
This Phone is R R Rubbish Poor Poor Poor

Reviewed by Anon from UK on 24th Sep 2009
This review doesn't contain anything you won't find in other reviews really. I have had this phone for 9 months now. It doesn't get "more reliable after time" as some people claim, without basis. The slowness of this phone is incredible, even minutes after powerup before I have loaded any apps. The phone is "3" branded. I have regularly updated the firmware as updates become available. The updates certainly fix whatever happens to be wrong with it at the time, but with each update comes a new set of things which don't work. Pros: Screen was brilliant til I scratched it (doh) Camera is pretty good, if that's sometihng you look for in a phone Memory capacity is fantastic - This phone has replaced my MP3 player Support for Microsoft Exchange (only useful to nerds like me) Lots of connectivity methods, which is great although far from unique Cons: Interface is painfully slow "Crashes" at least once a day (as in - have to remove battery) Interface is painfully slow Running more than one application at a time is practically un-usable Interface is painfully slow Battery life is poor (not terrbile though) About 36 hours usually An hour's drive using GPS will use an entire day's worth of battery and you could probably fry an egg on it afterwards from the heat. This phone does indeed have a huge collection of applications and broad support for many kinds of media but it is just too slow. It doesn't do much the N95 doesn't do and is considerably slower. Disappointing.

Reviewed by kaz from UK on 23rd Sep 2009
Horrible phone, hate it, always going wrong, very slow, think the brick phones would work quicker than this, always crashes and has a mind of its own. Takes forever to load, i wish i hadnt of waisted my time on this phone! battery lasts a day and thats it!forever freezing! my advised find a psone that will work

Reviewed by simran from UK on 18th Sep 2009
It's a very good cellular phone and if you are an true multimedia monsterthen i would suggest you to go with this phone becasue it has play music, watch movies, play games, everything is possible. The image is sharp and is easy to read subtitles. The N96 comes with a 5 mega pixel camera that is able to make beautiful pictures and make videos. Surfing the internet on this N96 is no problem. The phone supports UMTS and HSDPA, making you almost as fast Internet access at home. The N96 has a Dual ARM CPU 9264 MHz processor with 128mb RAM. The device runs on the new symbian OS 9.3 S60 OS. Like the N95, the Nokia N96 with a dual slider at one end to the regular keypad and the other special multimedia keys. The internal memory of this smartphone is a whopping 16gb and that is through a microSD memory further expandable with 8gb.

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