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Nokia N86 review

 Review: July 2009  
 

Last updated September 2009

Rating: 4 stars

In a nutshell: The Nokia N86 is Nokia's first phone to feature an 8 megapixel camera. But really, what an ugly phone it is! Still, it's a high-spec phone with features such as GPS navigation, 8GB memory, WiFi and HSDPA. But let down by a poor keypad, high weight and questionable reliability.



 

Review

Looking like an uglified version of the Nokia N85, the N86 is Nokia's first 8 megapixel camera phone. In fact, there are very few differences between the N85 and the N86. The N86 has a higher resolution camera and more memory, but it's heavier and has an ugly keypad.

Likewise, the N86 is very similar to the N96. The N96 is better looking, with a nicer keypad, a larger screen, more memory and is lighter; the N86 has a higher resolution camera.

Now, both the N85 and N96 have had some serious reliability problems with the S60 3rd edition, feature pack 2 operating system, and we bet that the N86 has the same issues. We can't honestly recommend any of these phones, despite the high spec. Nokia don't seem to be going anywhere with the NSeries phones at the moment, with the exception of the Nokia N97, which is the only Nseries phone that we can recommend with any enthusiasm.

Footnote: some people seem to be puzzled by our review. We are lukewarm about recommending the N86, yet we give it 4 stars out of 5. How can this be? The answer is that in terms of specification, this is one of the highest spec phones available. Look at the list - it's got everything! But specification isn't everything, and this is where we start to deduct points. And there's a common theme that runs throughout this website - unlike certain "review" sites, we don't just list the specification and enthuse about the product, we try to assess how good the phone is "on the street", and we have a strong aversion to problem phones, however good they may be when they work. Hopefully this helps to explain why we think that the N86 deserves 4 stars but we recommend that you don't buy it. What to buy instead? Well, if you're upgrading from an N95 or similar, and you want the same kind of phone, then by all means choose the N86. But if you want something better, then choose the N97.


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Nokia N86 user reviews

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Average rating from 144 reviews:

Reviewed by reicha from bahrain on 16th Oct 2015
i g0t prob with this ph0ne nokia n86,whenever i tried to call it says c0nnecti0n err0r,please help.
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Reviewed by jagat from india on 15th Mar 2012
n86 is best phone i liked because it is not touch screen so more apps will run on it and websites will be better controled. Secondly all ngage games run on it because its not touch screen. Its camera is also awesome. Now you will talk about heavier than others. It is hard and not break easily. From a height throw it and by same height you throw lighter cellphone. You will se that lighter cellphone will break severly but n86 will survive it.
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Reviewed by RUMI from BANGLADESH on 17th Feb 2012
I have a N86 which is a very nice phone almost but has a bit of troubles. The phone flash is not enough to take a quality shot in night. Its front camera is not well. The sound of earpice is too low. Meanwhile you should have to change its ribbon many time. I suggest not to buy this phone because it has a slow CPU 432 MGz only and does have the newer symbian version like belly , 3 etc. However you rather to buy a N8 or recently realesed phone whoose will be much better. Thanks.
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Reviewed by stan florin from romanian on 20th Jan 2012
I love this phone. I got this one but I have a problem with him a problem to which the load off alan mother died went to three stores and two said that he can not fix and tell my friends to go to another store others say not going to tell my father where ment to take him hard to say I'm very sorry for my phone. thank you I received my message.
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Reviewed by nura sheme from nigeria on 30th Dec 2011
Nokia n86 is better phone, pls buy it now
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Reviewed by Sienna from UK on 11th Dec 2011
I loved this phone for all the reasons listed above. but it has been a nightmare, constantly freezing and saying Cphone memory full. I have sent it back and replaced t once, still to find the same problems. Now I have all my photos and contacts frozen on a phone that I cannot release, because it wont stay on long enough as it shuts itself down. I love Nokias but I am dubious about buying another one since my disappointment.
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Reviewed by abbas from UK on 17th Nov 2011
nice phone and good camera
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Reviewed by Shaun Brown from UK on 23rd Oct 2011
Love this phone. Had it for 2 years nearly and wouldnt change. Keypad perfect for people with big hands and those who can't be doing with the farty fiddly bloody touchscreens which are nigh on impossible to use. Excellent all rounder, tough, durable, fair enough it does need a charge every night but this isn't a problem. Great features, smart, sleek design and I don't agree with the call quality problems personally, never had any issues with this. Dropped it in water twice, accidentally on the pavement countless times and it's still as good as new. Let's hope they still make phones like this in the future and don't all go touchscreen!
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Reviewed by david parkinson from UK on 2nd Oct 2011
brilliant camera and photos and vidios had the telephone 12 months then problems initialy sat nav not working calls dropping out 3 changed the phone then 3 paid for a licence and then it worked. as a phone useless charging socket problems now will not charge at all sent it back to be told its been dropped and mother board broken must go out on its own at night as I havent dropped it. I have had nokias for the last ten years no more.
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Reviewed by nashat hijazin from UK on 2nd Oct 2011
i do like the phone i wish it has free navigation with voice guided.what can i do to get that service
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Reviewed by Nizo from UK on 24th Aug 2011
It is a good phone but the problem is the battery couldn't solve even if I bought a new one
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Reviewed by Alisha from UK on 9th Aug 2011
pic quality aint great but fast connecion
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Reviewed by Ashish from UK on 10th Jul 2011
i recently bought n86 8mp and friends it sucks.... it has a problem of automatic switch off and switch on //// it also had a charging pin problem. if anyone knows the solution please tell me>>>>>>>>>>>>
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Reviewed by max from UK on 19th Jun 2011
they are rubbish fones
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Reviewed by Lewis Walters from UK on 12th Jun 2011
Had this phone for nearly 18 months, nearing the end of the contract i have with Virgin Mobile. This is the third phone one i have had since taking up the contract, the first phones both had the same problem, the socket to hold the charger in place became loose and wouldnt charge. Send it back twice and paid £30 each time for a replacement. Other problems are: Sometimes the phone suddenly freezes and restarts on its own accord, there is no telling when this will happen, its a matter of guessing. Sometimes the connection changes from 3G to 3.5G, and this is annoying when your on the internet, as reloading the page can involve the message 'Invalid Server Name' popping up time to time. Overall it is a powerful phone, but sometimes too powerful which slows the whole thing down, the camera is excellent, very high quality photos can be taken very easily. It is a good phone but has its downfalls, anyone looking for a powerful, fast and reliable phone this one is not recomm ended. But if you want a phone capable of taking high quality photos and videos with video editors, this phone is highly recommended.
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Reviewed by Narendra from UK on 25th May 2011
If u belive more on function and reliabilty but not the look....then nokia n86 rocks at that price and the brand name nokia is too much to purchase it as compared to samsung,lg, sony etc. N86 has all those features of a smartphone which is needed and praised. It has fm transmitor which only i think is in nokia and not the other brands u can us fm transmitor in music system or sub woofer while watching vedio or watching movies online on web. Actualy todays market r filled with stylish fone but they r just rubbish now becoz people want more function to make their life easier and me too belive on this as compaired to stylish pones. It has better browser than other brands and works at more kbps as compared 2 other. Internal+External memory slot make it easier to copy any data from other people memory card to our internal memory. It has wifi, 8mp gorgeous camera with dual led flash which can short a sharp image of even a newspaper, headph. Sound is superb with an extra p lay pause vol buttons on headph. Provided by company, battery back is good. Its small size make it more handy, keypad is badlooking but it never fail or need repair year or year while other brand start facing problem after a year of rough use. But nokia is ruf n tuf. And the nokia brand name is enough to says any thing...
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Reviewed by Mark Smith from UK on 26th Feb 2011
Nokia N86 is decent phone it is the first 8 mega pixel camera phone from nokia.
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Reviewed by Manzie from UK on 12th Feb 2011
I have had my Nokia N86 for a little over a year now, i was gonna go for the i phone but simply couldnt justify the ridiculous amount of cash they wanted for it, anyway my N86 is a terrific phone, I cycle to work and use the radio/mp3 player which sounds as good as any MP 3 player you could be for sensible money, also the camera is that good i dont bother taking my dig camera on holiday with me as this is as good and i aint kidding, the video is also very good,I used the ovi sat nav whilst in Spain as lost in Alicante, it really is a fantasic piece of kit , I am aproaching my upgrade soon and really dont want to loose this phone so will have another one as i dont think there is a better phone out there,i saw on here someone say it is an ugly phone, "pah", the ohnly thing that has happened to the phone is it locked up once and that was because i was pushing buttons galore being impatient, its easy to sort though, battery put which re-boots the phone, I absolutly recommend this phone.
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Reviewed by shabs from UK on 5th Feb 2011
i took out the n86 with 3g 6 months ago. I regret it so much as the phone freezes, goes off, etc etc. The charging port also went loose and it stopped charging. I sent it 4 repairs and they said they cant repair it because it has been dropped.(that is a whole load of rubbish) i phoned 3g and i disputed the fact that my phone did not drop however they stuck to their grounds and said theres noting they could do other then me ordering another phone as long as i still pay 4 this one. My advise is do not use 3g or nokia as they havnt got a clue on what their custumers needs are.
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Reviewed by gary from UK on 31st Jan 2011
This is a great phone in every way if i was reliable!!!!!, i've had 4 of them on my o2 business contract each one only lasting a few wks before the earpiece packed up and i could bearly hear the person on the other end, i've also had battery issues with them, even if charged up over night, at times it goes on to power save mode,displays 1 bar on the battery and dims the display and even switches off but 5 mins later when i look at it the battery displays full bars??!! If it worked as it should i would keep it forever but theres a limit to my patience!! in fairness to o2 they have replaced them immediatly without question but this time they are sending a n96 and if the reviews are anything to go by it may not bre much better!! don't get this at any cost!!
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Reviewed by Jan from UK on 22nd Jan 2011
I am a user of N86 and I seriously urge everyone not to get it... no doubt there is everything,but the phone is too slow and the camera lens opens ver slowly and sometimes it doesn't open. even after going for repair the person from nokia told me is like that, there is nothing they can do.
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Reviewed by SEAN BRIGHT from UK on 9th Jan 2011
Before i got this phone i reviewed it on line and like everything else there was some good and bad reviews. I have had the phone for 5 days now and i have experienced some of the problems indicated in reviews, Screen freeze, disconnection etc.... I contacted 3 and complained that i will not accept something that does not work correctly and they are exchanging it for a completely different model. So wherever you got the mobile from, if it doesn't work right, DONT accept it.
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Reviewed by Henry from UK on 5th Jan 2011
Good points: Fantastic camera 8 megapixels sharp photos of my grandchildren. In fact since I got the phone I abandoned my cameras and just relied on the phone for pictures. The apps functioned well. Radio. internet connection and displays. Negatives: the volume on hands free is too low, the reception on moving about is weak although that could be my network. I experienced a blacked out screen as if the ink colour from the camera overshadowed the screen otherwise it served me well. I rate it low on data space and data management these days we need handsets that are like mini pcs. Though again my sim card only takes 120 entries that could have helped so i had to rely on the phone for memory space a lot with no provision for a memory expansion card.
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Reviewed by Steve F from UK on 15th Dec 2010
Phone is total pash. Software not anything like as userfriendly of Nokias of old, and whole thing, although quite heavy and initially feel robust, is actually pretty flimsy. Problem now is that the charging socket has fallen into the phone after normal use. Sent back for repair and was returned unrepaired (with charge socket connector missing) with a report saying that it had been dropped and not covered under warranty. Phone in use for about 4 months! Now I basically have a brick that T-Mobile are refusing to repair stating I had damaged it, when in actual fact it's a design flaw by Nokia.
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Reviewed by sandy from UK on 3rd Dec 2010
i am using nokia from last 10 years but recent one year using one year nokia n 86 worst phone in my life so much problems the cell phone automatic gets off and on..please my advice not to take this phone ............worst very veryy bad phone
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Reviewed by Mitchell Arthur from UK on 1st Dec 2010
After deciding on whether to get a blackberry phone or a touch screen phone, I settled with this phone because I like using normal buttons for texting. First few months were great! But then the phone started playing up. The camera stand broke off, the screen froze, it wouldn't charge properly and when it did it would overheat, the flash on the camera wouldn't turn off, said it was charging when it wasn't, wouldn't let me call people, middle button plays up, goes on silent randomly, turns itself off, phone wouldn't lock, couldn't hear people through the earpiece. You name it, it's happened to my phone. The only reason I'm giving it two stars is the camera. Best camera I've ever had on a phone.
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Reviewed by Marcus from UK on 19th Nov 2010
Could have been so good, but was in fact, a proper head bender. Bought as a replacement for N95 8 Gb, which was fantastic. But this little bad boy does not come close. The main gripe of mine was reliability. Within a month the messaging facility froze when using the headset on a call and web browsing when in came a message. Couldn't access the messaging from then on which resulted in returing the phone to have software reflashed. Phone came back as new, which is a hassle in itself. Everything was OK for another month, then the same freezing of messaging facility, this time due to using the email application when a message was received. Have thrown in the towel and rejecting it. Total garbage.
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Reviewed by maritza from UK on 19th Nov 2010
from the first day problems
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Reviewed by Lucie from UK on 26th Oct 2010
Ive had this phone for a year now and from day one the text message icon has flashed incessently. However it had no other problems than that and after checking out all the continous problems from other people that had tryed to get their handsets fixed, I decided I could put up with it.For around 4 months it was a great phone, yes a little bulky and ugly but in terms of what it could do, pretty impressive. Except after about 4 months Its problems have got worse and worse to the point where its now almost unusable due to constatntly thinking it has not enough memory, despite the purchase of a memory card and deleting nearly every app, music file and picture it ever had. It could have been the best phone ever but it has never worked as it should very dissapointed as I have always been a fan of Nokia phones for their quality and reliability and now I feel I shall have to try another manufacturer.
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Reviewed by Pete from UK on 19th Oct 2010
DO NOT BUY, my first N86 had 4 warrenty repairs including the charging socket, earpiece and camera. Countless software problems, Freezes and hard reboots to try and sort out. Nokia finally sent me a new one after many complaints and trying to deal with their appalling customer service, and I am now within two weeks, having to return it due to problem with earpiece again. Will never get a nokia again and I have been brand loyal since 1996. Build quality and reliability is extremely poor.
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Reviewed by DONTWORRY.COM :) from UK on 14th Oct 2010
i think this phone was great at the start but does not have enough memory for the quality of the camera meaning if u like 2 take pictures don't get it, because after taking 300photos it will begin to act slow and wont respond your contacts wont come up and it is very ugly and heavy the only good thing about this phone is the camera apart from that absolute rubbish! and im 12 years old so i would say the truth THIS IS THE WORST PHONE IVE EVER HAD and im gettinG an iphone or blackberry next and throwing this in the bin the screen goes pixelated when YOU turn it meaning you have to take the battery out and then wait for it to turn on , find your contacts then act slow all over again, the camera is great Once you've taken the picture but responds terribly slowly, slides itself open and is big for nothing dropped it gently once and it cracked! ALL THE GOOD REVIEWS WAS WHAT I THOUGHT ABOUT THIS PHONE FOR THE FIRST 2MONTHS AFTER THAT I REGRETTED GETTING IT.BATTERY LIFE IS APPALLING AND HAS 2 B CHARGED TWICE EVERYDAY THE KEYPAD DOSENT RESPOND , TAKE ADVICE FORM A 12YEAR OLD DONT GET THIS PHONE ! PLEASE.
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Reviewed by Lisa from UK on 11th Oct 2010
Love this fone apart from the freezin sometimes, had it a year, and day 2 had to exchange due to loose chargin socket which has since been repaired twice and has now gone again :(
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Reviewed by SaJaL from UK on 7th Oct 2010
i am using this phone for 2 months and its ok.its Camera packs a punch.but 2 things that i realy miss is,#1.Xenon flash. #2HD video capture.
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Reviewed by kevin from UK on 3rd Oct 2010
The software this phone has is extremely good, the camera is superb even at night, shame the build quality is absolutely awful, the speaker has failed 4 times, it keeps crashing in mid calls, the volume button has a mind of its own, the battery life has no life, itís a huge shame that something so good is useless.
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Reviewed by vicchaka from UK on 17th Sep 2010
I like it along time,N85. Now has N86, Oh I do like it.
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Reviewed by Deb Birch from UK on 15th Sep 2010
I have had a Nokia N86 since Nov 2009 - worst phone I have ever had, can't wait to change it. First phone was in repair shop after 8 days - charging point became loose. Came back from repair and started charging itself without being plugged into the mains! Then the battery would fail very quickly. Phone was replaced, second one still charges itself without being plugged into mains and battery life is poor. I have had untold problems linking to my car phone system. This is the first Nokia phone I have ever had and probably the last.
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Reviewed by Richard Barclay from UK on 15th Sep 2010
I would never recommend this mobile to anyone. Mine (four months old) regularly locks up or crashes completely. You can't get it to connect to a WLAN in order to download from iplayer. It is defintely the most unreliable piece of technology I have ever bought. Steer clear!
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Reviewed by bibi from UK on 30th Aug 2010
its an outstanding phone :) instead of some problems but its still a great phone
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Reviewed by Mayur 9820839998 from UK on 29th Aug 2010
bad phone get hangs while messanging, playing games, phonebook surfing. It hangs the most it hanged twice while posting
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Reviewed by Jay from UK on 18th Aug 2010
KEEP LOOKING FOR OTHER MOBILES Nokia did a HORRIBLE and I mean HORRIBLE job of making this phone. The software is the WORST part of it all. There are so many times when the software will just freeze up and I cannot make a call or whatever. I also had a problem with the camera and the exposure on it. When I called Nokia's help desk, they just told me to reload the software, even though the problem is for hardware. That is their favourite response. If that doesn't do it, well you had better return it to where you got it or get a refurbished model and they can never seem to "recreate the same problem" but reloaded the software anyways. Now when people call my phone, there number won't match up to the caller ID in the phone. Why did I buy this phone? Nokia keeps trying to catch up with the iPhone but their software is such rubbish. They used to make good phones but became lazy recently. There are a lot of great concepts in this phone, such as the FM transmitter, but the software behind it all is the worst part. Has anyone noticed that the "C Drive space" on the phone is getting eaten up? If you received a file via bluetooth or have too many emails (don't we all!!) then the c drive will fill up and the phone will move ultra slow. The camera is rubbish. Look to Sony Ericsson instead. The camera takes forever to load and makes that horrible noise when it finally does take a picture. Why does the flash come on in "night mode"? When I try to send a SMS to my friends, the stupid phone can only remember the last 15 words you custom made and then erases them after you power off the phone. Well done Nokia and Symbian! I would get the iPhone had it not been for the signal problems and may I say the signal problems are also true on this phone. Try holding it and cover the left side. The signal drops. I want my money back.
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Reviewed by michelle from UK on 15th Aug 2010
I generally like the outlook of this phone and I bought it because I liked phones with keypads. However, just one week into getting this phone, I turned on the GPS and then there will be a menu that pops out n keeps blinking whenever I switched to another application and get back to the GPS application. Since I had to head back overseas to study, I didn't send it for repair. Just into 2 months of using it, one day I discovered that the On/Off button wasn't working and the phone wouldn't Lock the Keypad as it would normally. Just in less than 12 hours time, the phone just turned off on its own and because the button was no longer working, I couldn't use it at all. Thinking that being a global company, Nokia would provide international care for its customers, I was appalled by the fact that the Customer Service assistant did not show initiative in providing the service at all. They did not have the slightest intention at all. Thus, I had to courier it back home and as ked my dad to send it to the Customer Service Centre back home. After going through huge amount of hassles, and it was finally sent to repair, I only used it for 9 days and it was the SAME PROBLEM THAT OCCURRED months ago. They installed a new Map that did not allow me to zoom in to the level where I could've zoomed in previously. I admit that it was y fault for having it accidentally had water poured over it but please Nokia, I was your loyal customer and because of this I have already lose all my confidence as I might pay hundreds of dollars and get another defected phone.
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Reviewed by Noel O'Hare from UK on 10th Aug 2010
As regards being suitable for purpose the N86 is useless. Barely audible earpiece, the screen is practically blank in daylight and the battery needs charging almost on a permanent basis.
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Reviewed by harry from UK on 7th Aug 2010
Well i bought it the day it was launched in India, but the camera soon developed some black spots which show in the pics as well. I talked with other users as well, they too have this problem. nokia care didn't or couldn't solve the issue
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Reviewed by salam from UK on 5th Aug 2010
i cant send texts from my Nokia N86, whenever i try to send it goes and sticks in the out box as resend, i restarted it with factory resetting, also changed the messaging/memory and network settings but still it doesn't work, the sim is ok on other phones. Can anyone help me in this regard?
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Reviewed by El-sahayna Sharamit from UK on 20th Jul 2010
I have come to know a number of people with n86's that have problems to include the earpiece etc..I think what is really important is that these phones go through a number of different channels; and networks do interfere with the firmwares. I am lucky to have got this only last month (on a £15 tariff!),and, it was the last batch the network had)..i compared it to my friends one and upon very careful inspection, there are differences in build quality. It has been very reliable for me and very sturdy. I've dropped it twice on the pavement and not a scratch! The only negative is having to charge it every night. BBC iplayer and the media functions are 1st class. The camera takes stunning photos once you learn how to use it properly. I updated to software to v3 and ovi maps navigation has been more reliable than my stand alone car sat-nav! Sadly, i feel phones like this are going to be something of the past, as more consumers want to customise thier phones and have more entertainment functions via 'apps'. If however you're after an all rounder that does most things to a very high standard; then i honestly can recommend you go for this if you can find one!
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Reviewed by Davie from United Kingdom on 16th Jul 2010
Puzzled by all the negative reviews, although maybe I might just be lucky. This phone is FANTASTIC ! If you get your settings right you will be taking stunning pictures in no time at all. The Music Player is fantastic with superb sound quality. Keypad, compared to some of Nokia's recent efforts, is bang on the money too. Sure the battery life isn't 'stunning' but for a handset that delivers so much it's more than adequate. Upgrade to the latest firmware too and now you have free voice-guided Sat Nav...FOR LIFE !! This effectively makes a handset like the Nokia Navigator redundant. It's becoming increasingly rare to find in shops, which is a shame, as shelves are now taken over by gimmicky touch-screen phones. Have a hunt around for this one though - you wont regret it !
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Reviewed by skull atos from iraq on 9th Jul 2010
i just bought n86 about 2 a week ago it is a good phone, the battery is fairly good, the camera is great, and all other specifications are are good :) but the only problem i'm facing is that i can't hack this firmware which really annoying :(
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Reviewed by Chirantan Chakrabarti from Saudi Arabia on 7th Jul 2010
I have been using N86 for about one year and the photgraphy quality is quite good.The aperture control,a feature that few camera phones have,gives additional clarity.It has all other features N95 and N96 have.In a nutshell this is a great camera as I found out after 1 year of usage.
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Reviewed by Haloperidol Boy from UK on 7th Jul 2010
Hi. I posted a review below giving this phone 4 stars. Since then the poor-ish battery life just got worse until I had to replace it. My replacement N86 is much better for battery life but has now developed a new fault of not making calls properly- no-one can hear me on the other end. So my rating is going lower all the time... it's a fine phone but the reliability is making it impossible to love!
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Reviewed by brendan from UK on 2nd Jul 2010
i was gutted when i had my N95 stolen and couldn't replace it on my insurance. The N96 is a complete let-down as far as it's successor so I got myself the N86. It seemed a wise choice because it had all the functions I was used to with the N95. After loading it up with apps, music and a few videos it slowed down to such an extent that it freezes up. It has now started to overheat which means that the poor battery life is often halved. Battery removal is a daily occurrence for me. This is the last Nokia phone I will buy after being loyal to the brand for more than a decade. I am sure this has something to do with Nokia moving operations from it's home in Finland. If you buy this phone, you risk many tears and much sorrow.
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Reviewed by Martin from poland on 1st Jul 2010
this is junk. -loss signal -longgggggg GPS fix -pooor battery -poor sound -screen in sun day useless +fast working +very good camera
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Reviewed by stephen fraser from scotland on 22nd Jun 2010
i have two and both are at repair center and one came back and had to be sent back next day with a problem with speaker and would not switch off.thats been 5 weeks and i have to use a cheap phone from tesco and its brill no camera no tunes just ring and bleep but i can hear it and read it.i will be very careful how i pick my next phone and will be selling both when they come back anyone wants them phone Border Mobiles in Hawick.
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Reviewed by UmmUbb from UK on 16th Jun 2010
Upgraded by 3G in May, problems within 5 weeks. Working at 7.30am, then completely crashed and would not cahrge or switch on. Sent off for repairs. Apparently fixed. Plugged in my charger, and it did seem to charge. All good. Took the charger out and the phone died on me again!!! Why oh why did I renew my contract with 3G and tie myself into an 18mth contract and with a rubbish phone and rubbish customer services?? Sending off again for repairs but am thinking will sell it as soon as it comes back.
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Reviewed by paul marley from uk on 8th Jun 2010
i love n86, the gps feature is great, the camera is super. The BAD thing is, the truely horrid thing that gets up my nose beyond anything else is- the charger point in the phone, its by far the WORST i have had the misfortune to of used in the last 13 yrs of useing phones. Why, this type of charger point? i HATE IT!!
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Reviewed by John from England on 6th Jun 2010
I have a Nokia N86 8mb. The manual supplied and the online "enhanced" manual are almost useless as they are not comprehensive and do not keep up to date with phone upgrades. The Nokia website is difficult to use, the phone will not update to latest software version, and customer service is non existant.If you can figure out how to operate the gadgets they work well, but its a challenge.
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Reviewed by Marion from UK on 3rd Jun 2010
Loved this phone until 2 weeks ago when it started crashing: freezes completely. Aargh! When it works it's great, good camera, nice keypad, although feels slightly unbalanced when texting due to the weight all being at the front end; battery ok, lasts a couple of days no problem. I just want it to work!
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Reviewed by andy butler from uk on 30th May 2010
looks good, great features - but a waste of money. On my 3rd phone in as many months and now waiting fos virgin to send the 4th. 1st phone, speaker went. 2nd phone - software went awol. 3rd phone - cant access txt messages. Who knows what the 4th will bring!?!?
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Reviewed by Ben Udo from England on 25th May 2010
I've had 2 N86's both contracts of Virgin, On the first one the charge socket became loose and was a massive pain to charge the phone. The phone went missing so was replaced.. On the second the port is starting to play up now and i think its about to become loose. I'm hoping it doesent as it is a good phone and i would hate to have to have it repaired!
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Reviewed by nassari from earth on 24th May 2010
DO'NT ... and I mean DONT buy this phone , the earpeice will be screwed so easly , I know some users didnt face that problem but changing 3 phone with the same problem is enough , so dont take that risk .
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Reviewed by Drew Davis from England on 22nd May 2010
Had the phone a few months now, was giving me trouble to begin with but got the boys at O2 to send it away to be fixed. Had no problems since (touch wood). The phone itself was an upgrade from the N95 and I feel it's a worthy successor, more polished better build, and the camera is bang on!!! Can't fault it at the moment. Had the choice between this and the Satio which my partner has and I think I've made the right choice as she is having bags of issues. The only negative point is the slow transition of the screen when the phone is flipped. (My best Nokia yet in the N series)
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Reviewed by Ben Booth from United Kingdom on 7th May 2010
I have only have two issues with this phone. Firstly, battery life is so poor, my previous nokia would last close to 48 hours without having to recharge, the N86 barely lasts 12. My usage hasn't changed from phone to phone so this has really been very irritating. It seems like I need a charger for every possible situation, i.e. at home, at work, in the car and maybe I should carry one around with me as well so I can stop in a shop if I'm walking around in town! Secondly, after reloading the software twice it still won't keep the correct time, it will jump forward anywhere between 10 and 20 minutes. I realise this isn't a huge issue, as I do have a watch but again it's just a bit annoying and it becomes even more annoying the more times I have to reset the time or take it back to the shop to get the software reloaded! I shouldn't have to do this. However, there is much to like about this phone and I would be giving it 5 stars if I didn't have the afore mentioned issues, so that's why it only gets 2!
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Reviewed by the sargent from england on 30th Apr 2010
well tbh i totally disagree with this review,in fact to be totally honest i dont think the device im using so type this review is too happy either.yes this is off my n86,the one that isnt freezing ugly or a poor keypad.screen size isnt an issue,as it makes it more compact.the weight makes it feel more solid.memory,well thats what my laptop is for.the camera isexcellent,ive had so many pictures and videos in superb quality compared to the pixelated old 5310.the screen is absolutely brilliant,battery life is fairly average,on heavy usage mid brightness from about 7 oclock in the morning.it would be flat by 4.but that is playing music texting games constantly out my pocket bluetooth wifi and everything on.lowest brightness can last til 4 oclock the next day.the only time this phone has ever froze was when i was checking how many apps i could run at once against my mates palm pre,and after about 26 apps it just froze and refused to turn off.but now its back to normal :) another few complaints is the maps keeps saying im in westminister,which im nowhere near,the loudspeaker isnt anywhere as loud as my old 6500 slide,the back cover is extremely annoying at times and it is also so easy to dint.or dent.the front is all scratch resistant and beautiful then the back is fussy and one drop and the corner is gashed.the last complaint which is only minor is the dreaded nokia wobble,after 2 months.all in all this is better than the 85 and 96,the camera is excellent,never challenge a palm pre to see who can open the most apps,the screen is excellent but the back is flimsy.
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Reviewed by james from australia on 26th Apr 2010
I think n86 is more pretty than n85 bec. of it's metal detailing and scratch resistance glass which is more elegantly look rather than cheap plastic look of n85 and n96.
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Reviewed by John McCavert from UK on 9th Apr 2010
I have had the N86 for 7 months and have been delighted with it. It has everything I want in a phone (apart from a touch screen, which I don't want anyway) and it all works really well. My only complaint is with Nokia: my phone is on software version 11 and there are two later versions 20 and 21. Version 20 has a few worthwhile additions (eg face recognition) but is full of bugs, which make the phone unpleasant to use. Version 21 is supposed to be a lot better but, even though it was released at the start of January, it is still unavailable for my UK product code phone and no sign of it becoming available. Hence still on version 11. To sum up, if you can get the N86 with software versions 11 or 21, it's a brilliant multimedia smartphone: otherwise, don't touch it. Nokia themselves are incompetent and disinterested in the customer.
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Reviewed by Vertika Shukla from India on 2nd Apr 2010
My display of N86 is gone in just 5months. Nokia care is not ready to replace it under warranty and I was told that phone has been mishandled and you have to accept it because we are saying, no specific reason was given
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Reviewed by tony4strings from UK on 26th Mar 2010
I got the Nokia N86 on Virgin mobile contract and it's probably one of the worst phones I've ever had.Don't get me wrong I love the build quality and everything else about the phone - really easy email setup,great screen,great camera etc - everything except making and receiving calls,the call quality is shockingly bad,I believe I could get better reception with paper cups and string, it really is that bad. This is a shame as I really wanted to like this phone but the reality is that it was just unusable. It just goes to show that a phone can have all the bells and whistles and be all singing and dancing etc but if you can't make and take calls easily then it's a useless phone. I was still within my initial 28 days so Virgin mobile changed it no problem,I went for the E72 and am now a happy man.
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Reviewed by Robsie from England on 23rd Mar 2010
Had it for almost 7 months now. Can't fault the software, takes some stunning pictures/ multimedia. Thought i found a keeper. Unfortunately one of the buttons keeps sticking. Handset just is not reliable, keeps trying to make calls on its own. My heart says keep it and work through these handset issues, but my head says i must move on in a couple of month's time when i am eligible! Shame!!
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Reviewed by jo from uk on 22nd Mar 2010
I love this phone it looks great, very cheap, would recommend it, the phone is super fast loading up, takes outstanding pics, is strong, lightweight and is extremely reliable. In summary I say GO BUY IT,!!!!!!!!!!
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Reviewed by ab from uk on 21st Mar 2010
Had this fone since august 2009 no problems at all very reliable and camera is excellent. On many photo occasions my phone camera pics are better than most digital cameras and I have to send people my pics because they turn out better than theirs. Its a bit heavy but when closed looks like a normal nokia phone. When open the key pad is a bit tricky with small buttons but not ugly or hard to use. All in all a good phone no problems that are not sorted by switching off/on. Not for every one only buy if you want really good camera, dont text that much and are not fussed about weight.
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Reviewed by gaz from uk on 21st Mar 2010
within 3 months ive had three n86's, the first two had screwed earpeices and now my third one turns its self off over night and locks up and reboots 2-3 times a day, shame cause could of been a good phone.
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Reviewed by Rubel from Bangladesh on 20th Mar 2010
good phone
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Reviewed by kevin williams from united kindom on 15th Mar 2010
I had read the reviews on this phone when it first came out and they were all good so I bought one, about three months later the ear speaker fails, only to be repaired so far a total of 4 times, it crashes from time to time, is cuts off calls, it has a mind of itís own. Now looking at the reviews and it seems that most people are getting the same problems, they obviously are not designed to last, Shame really because itís a smart phone with excellent features I wish nokia would pay more attention to build quality rather than just trying to get the latest software on the market, once I give-up on this phone sooner rather than later I will not be purchasing nokia again, shame!!!
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Reviewed by review above is **** from good old uk on 13th Mar 2010
what is the review person thinking here was he/she druged up, i am disgusted with the review above, this phone the the best nokia i have used in years i cant find any pros with it, the only problem i have is with this review site, THEY ARE RUBISH, will not look up this review site again, NOKIA IS THE BEST!!!
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Reviewed by M from Northern Ireland on 7th Mar 2010
Before the N86 I had an N73. I looked at the various phones and decided on the N86 because of its 8MB camera. I should have went for a touch screen phone even if it was only 2MB camera !! Problems! Problems! The NH6 symbian OS is a disaster. I got the phone in August 2009. It has been in the reppair shop for 3 times. The operating system leaves alot to be desired. the phone 'crashed' 'froze' and recently when trying to access the GSM network sid 'now battery' despite being fully charged in 'offline mode'. On full charge the battery did not last long. The video function on the camera was excellent however most 'stills' were blurred and any slight sake resulted in focus problems. I would have liked a CD disc with the phone so that when problems arrised I could do a complete system reset on the Os on the phone . My advice (after having nothing but Nokia phones for 13 years)...... Do not touch with a barge pole.
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Reviewed by Adam from UK on 28th Feb 2010
This is the second nokia ive owned, the first one was replaced 3 times in a year, i should have known from that (3510i) So i have had the n86 for barely 2 months. problems: crashes, battery removal restarts needed, Camera has "dark spots" on it which came from nowhere, Loose connection in the earpiece, broken stand (my fault, accident) I think this one is going back
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Reviewed by Nick thomson from Devon UK on 27th Feb 2010
i love this phon but its going back I HAVE HAD ^ of them so far 4 with ear piece not working after 3 weeks and 2 with camera faults ARRRRRRR love all the things it dose but so unreliable ...love nokia but how nice can i be DONT GET 1
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Reviewed by Peter B from UK on 23rd Feb 2010
Have had the N86 since last Sept 09, about 6 months, ok for the first month then the adaptor connector felt loose then stopped charging the phone by 3rd month of owning it. I was careful with it as i liked it so much at first. IT is very unreliable with major software issues. When turning it on, half the time it freezes and crashes, take battery out, restart etc... I am sure i am not the only one with these problems... I have had phones every year for at least 10 and it is the most problematic of the lot. I was with sony eric and thought coming back to Nokia would be the sensible choice, nope!
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Reviewed by Carol Kidd from Northern Ireland on 19th Feb 2010
I am a big Nokia fan, this is my 6th! I loved my last phone - an N82 - and upgraded to get a better camera since I take loads of photo's. This phone has been a bit of a disappointment, I too have had the problem of the mini usb connector coming loose. It had to go back to Nokia for fixing which took 2 weeks (luckily I had kept my old N82)I am a little wary of Nokia now. What I really wanted was iphone functionality with a really good camera and I thought this would do the job. I'm not convinced.
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Reviewed by Tony from England on 18th Feb 2010
Nokia N86 8mp,where do i start... upgraded to this phone(T-Mobile) on October 09,all went swimmingly well until mid to late November,then the troubles started,flicking to camera mode,only able to get it back by taking the battery out,then turning itself off for no reason while in my pocket. Got in touch with provider and they told me to take it to my local T-Mobile shop for repair,so off i trots down to the shop,where the assistant tells me it will have to be sent away for the fault to be fixed (10 to 14 days),oh and they don't have a loner for me so i have to go back to a really old handset i have at home. 14 days later i get the call and go to the shop to collect my phone,when i get there the assistant tells me they had to replace the handset because it couldn't be fixed...i'm ok with that...new handset new start... i get it home and find they have not put my internet option back on so on the phone i get for another half hour while the American lady talks me through changing all the options to get my web and walk back,eventually we get there and i hang up the phone....ten minutes later it turns itself off....arrrrgh ! I give it a few days to see if upgrading the firmware will work..but the thing gets worse,turning itself off about twenty times a day.. back on the phone i get for another 45 minutes and demand they send me (via overnight courier)another handset..eventually they agree and the next day a courier brings me a new handset(and takes my old one),so i take it out the box,put my(fully charged)battery in and flick the on switch...NOTHING.....This brand new handset N86 8MP wouldn't even switch on !!!! Courier hotfooted it before i could get my old one back ARRRRRRRGH !so back down the shop and demand the assistant phone customer services(amazing how quick you can get through to them when you are using their phones and calling on their bill !)apparantely they do not even stock these phones in the shops(probably couldn't afford the wages for a permenent member of staff in every shop just to work on the NOKIA N86 8MP phone complaints),so eventually i had to give up and am now awaiting my replacement......a 5800 touchscreen.Fingers crossed.all in all i think Nokias are ok but this little baby is deffo one to stay very clear of.......if not be it on your head (you could always buy one of these for someone you hate though ! and you should get the desired effect !)
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Reviewed by JR Ewing from Scotland on 14th Feb 2010
Well maybe I'm just lucky but I cannot even begin to relate to the negative reviews of this particular handset. Have owned it for a couple of months now and not once has it frozen on me no matter how many applications I have open. Perhaps some folks need to upgrade to the latest firmware ? Was lucky enough to get the rare white model of this handset and "ugly" is certainly not a word I would use to describe it. It's a very good looking phone. Inside it's even better. 8GB Internal Memory. A fantastic camera which really does take some excellent shots and fully functional Music Player. Screen quality is outstanding too. Battery life has been excellent too and overall I honestly dont have a single gripe about this one. Well only one but it's Nokia's fault and not the phone's. It will be included in the next wave of Nokia smartphones to have free voice navigation for life. Then it really would be absolutely perfect and a phone I look forward to owning for a long time to come.
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Reviewed by ryhu from UK on 14th Feb 2010
"stereo microphone" where you found because certainly not in Nokia N86. :)
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Reviewed by Rob M from Essex, UK on 13th Feb 2010
I really want to like this phone, the camera on it is absolutely superb (when it works). I specifically chose this phone because of the excellent camera capabilities. Yes the camera is and the video camera are superb...BUT What lets this phone down is the very poor reliabilty issues - it freezes approx once an hour and is rendered useless unless you remove the back cover, remove the battery, and then re-insert it. Hardly practical eh. I've always used NOKIA, I always was a fan of their simplicity yet flawless handsets. This phone alone has destroyed my confidence in ever choosing a Nokia handset. A shame as this phone maybe 'ugly and heavy' to some, but its what I call a proper phone! Sturdy, quality finish......if only AVOID AT ALL COSTS is my regrettable advice.
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Reviewed by Haloperidol Boy from UK on 9th Feb 2010
I think this phone is pretty smart. The screen is beautiful, the camera rules, internet is speedy whether you use gprs or wifi. Email setup was easy and instant, likewise GPS seems pretty good, as lomg as you're outside or close to a window. I've had no reliability problems, it's worked flawlessly since I got it weeks ago. I'm knocking a star off for short battery life but that's probably pretty common for phones this spec. If you're someone who doesn't like touchscreens and wants a high spec phone then I'd totally recommend this, it's also not massively expensive.
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Reviewed by Graham from UK on 3rd Feb 2010
I bought this on a cheap virgin mobile contract. So far it been very good. Camera is amazing, exceeds what i expect on a mobile phone. It is fairly easy to use and has so many features. Only problems i have had with it was occasionally it lags for a few seconds and for some reason BBC iplayer does not work with realplayer. Apart from that its an very good phone.
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Reviewed by Cara from Uk on 1st Feb 2010
This is by far the worst phone iv ever had. In theory the features are great but if they ever work or if it didn't freeze all the time and u had to take the battery out of it or the screen didn't keep going pixalated when you turn it. Nokia failed big time with N86. My next phone will be a blackbery for the simple reason THEY WORK!!
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Reviewed by kay from england on 30th Jan 2010
This phone was a very bad choice, I have now had 3 of them since the middle of December all of which have been faulty, the main fault is the charging point which becomes loose so the phone wont even charge. It often freezes and you have to take the battery out to get it to work again. I agree the camera is very good but overall not worth the hassel of all the problems
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Reviewed by malc from england on 30th Jan 2010
All the shops nowadays + with the help of reveiwers like here on this site are sayiny touchscreens are what we should be buyiny so i tried a lg veiwty smart and also used an nokia 5800 and yes they have good points and if you have plenty of time or sit in a nice warm office all day they are allright.But if you are like me with cold hands or dirty ones through working outside they are just not practical.I know of loads of people who bought touchscreens and have gone back to a proper phone for that reason.I sold the lg for the nokia n86 and what a phone,great camera,great features,great to text on, battery lasts about 2 days with heavy use.For me when you can buy proper phones like this you can keep your touchscreens.
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Reviewed by itboy101 from Malaysia on 29th Jan 2010
This phone is better than the se w995 i love it alot is a great phone. U must have it.
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Reviewed by adrian from england on 25th Jan 2010
replaced my E51, has too much gimmickery to have a battery life much more than 12hrs unless you don't use it! It has a mind of it's own, sometimes the keylock is on, sometimes not. the photos/camera come on for no apparent reason, it crashes, it freezes, the screen orientation i.e. portrait or lanscape doesn't always rectify itself properly. Some good features, but i am awaitin a replacement when the E52 comes out, something simpler., more reliable and with a battery life longer than a goldfishes memory.
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Reviewed by shekhar from india on 25th Jan 2010
hey u guyz r real critics. This is just d best phon ever. I v had this for more than 2 months n i m very satsfied. The camera is awsome. Excellent clearity. Who said its ugly? Its some f d best phones evr. Looks really cool in white. I think if it had a touch screen, no one wud ever think of N97 wid just 5mp cam, a bit larger screen. This phone will make legends. And talking about specs, u just name it.
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Reviewed by James from Enlgand on 24th Jan 2010
I got this Phone as the first contract phone I have had. The camera is brilliant and I used it a lot while skiing. The kickstand however is a little to sensitive so if it is jogged it will go to the photo album however this is a minor fault. The only problem really is that if I have to many applications open then it will not stop vibrating or ringing when I get a new message which means you actually have to remove the battery seeing as the power button is unresponsive. Overall a great phone apart from a slight software glitch.
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Reviewed by Elias from Lebanon on 20th Jan 2010
Wow i have had this phone for 4 month now and i LOVE it other than the fact that it has the best camera you can get it has good sound and great reliability 1 congratulate nokia this phone is one of my best after my n73 and n5800 the only bad things is a small screen and it would be greattttttttttttt it it was a touch phone and about it's weight i love it it is the only phone i have caried that does not feel like a toy it feels solid and stable ;) very happy with it
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Reviewed by Tim from UK on 19th Jan 2010
I bought this phone seeking something that could replace my MP3 player and camera, and I have not been disappointed. Granted, the camera is not as good as a standalone digital camera, but it's good enough for most general use, and other features such as the GPS come in useful when I need them. As for reliability, the software doesn't have any major bugs that ruin the experience, and build quality is excellent. Also, I disagree that it is an ugly phone, I think it looks quite classy. Overall I've found this is a solid high-end, gimmick free phone, which keeps the promises on the spec sheet.
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Reviewed by Jill from UK on 18th Jan 2010
I have had this phone for a little over 2 week's and because i wanted a decent camera decided i'd take a chance on the N86, i must admit i was nervous of getting one after reading some of the reviews on this site, and was prepared for disappointment! it's a solid phone and feels nice to hold, i normally stay away from slides but you only need to open the slide to text. Camera is very good, day and night shots are crisp and clear, you do need to push the button down quite hard, so requires you to use both hands for a still shot, but the quality overrides that. Game's via NGage, GPS, set up for Facebook, BBC i-Player, youtube etc Video, music (dedicated buttons on opposit end slide) all works fine to me! I've had no call dropping, switching off or freezing using Virgin Network. Overall this appears to be a great phone it's much faster than my old N73, even though the battery life is a bit shorter, it could be that I've been messing about with it more than average, I guess there are some faulty N86's about and i have been lucky, but I'm surprisingly impressed with this phone, and would recommend to anyone looking for a decent camera phone. I love it already!
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Reviewed by wayne from uk on 16th Jan 2010
I have to say, I really like this phone. I have had anynumber of different high end phones from Sony, Samsung and LG. This is the only one I have really liked. Everything just works. Whatever you want, its on the phone. The media player is great, and the camera is top notch. Also no Touch Screen. Why does every new phone now have Touch Screens??? I hate touch screen phones.
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Reviewed by Elias Haddad from Lebanon on 13th Jan 2010
hey this phone is a good phone it has an amazing camera really amazing never seen anything beter but the volume is a bit low and does not feel right when using but if camera is all u look for do not get anything but the N86 I had first the N73 music edition then 5800 xpress music both were great phones and now the n86 but i am gonna change it although the camera is great i want a touch phone but do not know what to get any help?? a good camera good music not so expensive and touch screen not necessarily a nokia
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Reviewed by dre from uk on 13th Jan 2010
you lots chat rubbish man. dis fone is the greatest of dem all. yur all jus haters. best phone of the nokia's ever
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Reviewed by cyclops from us on 8th Jan 2010
the phone is nice more like the baby of n96 high grade camera and a little expensive i download games for this phone and others at xtranok(.)net
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Reviewed by Saiqa from UK on 4th Jan 2010
This has to be the worst phone i have ever owned. Had to have it changed 5 times from Orange, but still had the same problems of the phone freezing, keypad not responding and the stupid charger not being detected. Its been awful!! i have always been loyal to Nokia, but this phone has definately changed my opinion. DON'T BUY IT!!!
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Reviewed by Ramy from UK on 1st Jan 2010
The N97 is glitch prone and that's for most of the N97 users. How could that be recommended with all the bad reputations about its software? And come on, it's not that ugly. By the way, my dear editors. Have you even tried the phone yet?
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Reply by Mobile Phones UK from UK on 1st Jan 2010
Yes, actually. That's why we awarded it 4 stars. The same as you.

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