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Motorola U9 review

 Review: February 2008  

Last updated November 2008


In a nutshell: No question about it - the Moto U9 is definitely a girl's phone. It's a cute, curvy clamshell and comes in a choice of two colours: pink or purple.

Best buy: Motorola MOTO U9 from Amazon Marketplace UK (£69.99)


Weighing just 88g and petite in size, it's a phone that's been carefully designed to appeal to the senses. Not only is the shiny metallic finish easy on the eyes, but the soft-touch feel makes it a lovely phone to handle. The external display is very cool. The screen uses a mirror effect that blends with the shiny surface so that's it's invisible when not in use. A range of cool screensavers have been designed to complement the colour schemes of the phone, and give the impression that the whole surface of the phone is alive. Touch-sensitive music controls appear when using the music player. The U9 really is a sensual delight!

The U9 is the baby of the Motorola PEBL, but not only does the U9 look nicer than the PEBL, it's packed with features that the PEBL was missing. The camera on the U9 is 2 megapixels - it may not be the best, but it'll take some quality snaps and video clips in good lighting conditions. There's no camera flash though. The main internal display is a high quality TFT screen with 262,000 colours and a high resolution that can match most top-of-the-range mobiles. The music player can handle all of the common file formats and the Motorola software makes it very easy to transfer music from a computer to the phone using a USB cable (not included). The internal memory of the phone (25 Mbytes) is only enough for 5-6 songs, so you'll probably want to buy a memory card. The U9 can take microSD cards up to 4 Gbytes, which is more than most phones, and is enough to store around 1,000 songs.

The battery life of the phone seems to be pretty long, thanks partly to the energy-saving OLED screen, and you should get up to a week's use, although that depends on how much you listen to music. Connectivity is good, with both USB and Bluetooth available. It's a quadband phone too, so you can use it anywhere in the world.

Initially we were super impressed by the U9. It's a lovely little phone, and is one of the best equipped mobiles in the under-£100 price range. Motorola have saved on the cost by not supplying a memory card, headphones or even a USB cable, so you'll have to buy these yourself. However, over the months since launch, our readers have reported that the phone has a tendency to freeze or switch off. The soft finish is also very easy to scratch, so be sure to take care. Also check out the new Motorola Jewel, which is the same phone but re-styled to look like a huge diamond!

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Motorola MOTO U9
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Motorola U9 features include:

  • 2 megapixel camera
  • Video camera (15 frames/second, 176 x 144 pixels) with 4x digital zoom, MPEG4 format
  • Main display: TFT, 262,000 colours, 320 x 240 pixels
  • External display: OLED, 65,000 colours, 128 x 160 pixels
  • Music player (MP3, AAC, AAC+, enhanced AAC+, AMR, WMA formats)
  • MP3 ringtones
  • Handsfree speakerphone
  • Messaging: SMS, MMS, email
  • Screensavers & animated wallpaper
  • Picture Caller ID
  • Internet: GPRS, EDGE
  • Connectivity: Bluetooth, USB 2.0
  • Memory: 25 Mbytes user memory plus microSD memory card (up to 4 Gbytes)
  • Quadband
  • Size: 90 x 49 x 16 mm
  • Weight: 88g
  • Talktime: up to 7 hours
  • Battery standby: up to 350 hours

Motorola U9 user reviews

Love this product? Hate it? Please share your experiences to help other people choose the product that's best for them. Please do not review this product if you have not used it. This is a review site, not a forum, so please don't just ask questions. Please do not use swear words or offensive language, and please, no advertising!

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Average rating from 194 reviews:

Reviewed by emily from UK on 13th Nov 2010
I have had the motorola U9 for allmost 3 years, and it's still in good condition, with only a few scratches. The exterior screen is what makes the phone - i still don't feel that it's too outdated. it's never frozen, allthough it takes while to turn on. i'd highly recommend it for anyone, with it's pretty shape and colour, i love it!

Reviewed by maria from UK on 6th Nov 2010
I got this phone a few days ago, and I thought it was great until it tired to use the camera. It simply doesn't work.There's constantly just a black screen whilst trying to use the camera. The keys are slow and unresponsive and the text feature isn't very intuitive. Totally regret wasting my money. don't buy it!!

Reviewed by jean from UK on 4th Oct 2010
Love the u9 but how do you get the back to stay on ive had two u9 s and had the same trouble with both phones, Can anybody help is there a knack to it

Reviewed by Jade from UK on 7th Sep 2010
It stopped recognising my SD card and freezes every few minutes

Reviewed by Ali from UK on 3rd Aug 2010
I have had my phone for 18 months and I love it. The back kept falling off and is now lost so am using it with tape on the back...

Reviewed by ???????????????? from UK on 28th Jun 2010

Reviewed by Sally from UK on 27th Jun 2010
This phone is great and looks really nice. However after a while it did start freezing

Reviewed by Balaji from UK on 27th Apr 2010
I am using this phone for nearly a year.. Quite amazing in browsing thats allows to minimize downloads.. Quite happy wit cam clarity too. Consider this phone wen u q going to buy new phone

Reviewed by Joannita from UK on 7th Apr 2010
I loved the phone until it started freezing an switching off. I threw the box away, thinking that I had gotten what I paid for. I am not under a contract so I dont have insurance to get a replacement what do I do? Will motorola take it back? Besides these things I think the phone is a good buy, I guess.

Reviewed by yvonne from UK on 10th Mar 2010
I have had this phone for 18m and I have generally been happy with it. As mentioned by others it did occasionally freeze but this was rectified by removing the battery and replacing it. It has been a good functional phone . It does look good but after 18m it is now a little tired looking. It is easy to text with and take photographs . I added a 2gb memory card so it can store loads ..

Reviewed by Alfredo from UK on 11th Feb 2010
I've got my U9 for about two months now. The external surface hasn't got a scratch so far; although it tends to show fingerprints or anything, but u can clean that up very easily by moistering it with your breath and rubbing it against your clothes. The battery doesn't last longer than two and a half days, really, I've tried everything, turning the screen brightness to zero, plus taking off the screensaver, plus turning off the bluetooth, plus using it the least possible... but it's been useless, its battery simply won't last longer than two and a half days (IF it gets to last two and a half). It does freezes sometimes, but for about 4 to 5 seconds. It has happened once that it froze completely and I had to remove the battery to be able to turn the phone off and restart it, but I reckon that happened because I set the bluetooth to start up while I was turning off the music. Video and pictures resolutions are acceptable for a 2 mp camera. I can't get it to download the videos and pictures to my computer so that is the one thing that actually annoys me as well as not letting me upload videos from the computer. Uploading music into the U9 is really easy though. Cool design, great sound, light, small, optimized voice recognizer, great and fast bluetooth and USB connection, plus it charges while connected to the computer. Another problem is that the music player turns off when used with the wired headset after about 5 to 10 minutes, don't know why yet; but I intend to get it checked out. It works just great and perfect with the "Motorola-H500-Bluetooth-handsfree-headset", for every feature, even for the voice recognizer and the music player, they work great together, just as if you were using the phone itself. Its calendar and other reminders are excellent, I've even felt tempted to put away my organizer. Summarizing; the problems are: freezes (for less than 10 seconds), doesn't download videos nor pictures through the USB connection, short life battery (2 days).

Reviewed by Elizabeth from UK on 21st Jan 2010
I have the motorola jewel and i love it. it is a beautiful phone and works like a dream. i would bye another one but my parents won't let me.

Reviewed by Niamh from UK on 13th Jan 2010
I bought the U9 year ago and i will never buy it again. It freezes, scratches and my back won't go on properly. The touch screen is rubbish and it never seems to do as i want. if i was buying a phone, i'd buy the genio touch which is cheaper than myn but MUCH better

Reviewed by Amie from UK on 25th Dec 2009
This phone is pretty good, to be honest. Good quality pictures and videos, nice colour, good quality music playback and it's a great size. The only problem I seem to have is transferring pictures from the phone to my computer, but I am sure there is a solution to that. It's a great improvement from my old V3.

Reviewed by marvin from n.y from UK on 23rd Nov 2009
i got a moto u9 color purple it dosnt look like a girls phone to me so who cares what other people say beside the pink one is truely a girls phone and another thing im not the only out there with a purple phone color because i know there are lot of men with purple color phone out there thks

Reviewed by Sara from UK on 28th Oct 2009
Swapped this phone to upgrade to a LG Cookie, but I loved it and was sad to see it go. It was a gorgeous phone, and the keypad was a joy to use. Also, the lack of a USB cable was not a problem for me as I had a MicroSD card that could connect to my PC via a memory card reader, and it held everything I - a teenage girl - needed it to. I am deducting a star because the phone does occasionally freeze - mostly when you are going through menus quite quickly. Got on my nerves, but wasn't a major problem. And my LG Cookie has the same problem, but not as often and generally when ending a call or going back to the widget screen.

Reviewed by Zenia from UK on 26th Oct 2009
Hey my phone just freezes quite often and it is very new. PLease any advice on how to combat that problem cause i love ma cutie phone and I dont know how it keeps on doing that. Thanks in advance for any tips. Also my battery lasts only for 3 days. Any tips on how it can last longer?? THanks a lot again.

Reviewed by loulou from UK on 19th Oct 2009
I have a motorola u9 i bought it last xmas, it is a nice phone, but the trouble i seem to have with it is,,, the txt writing is very small, and not havig great eye-sight, i find it extremely difficult to read. I have been in touch with motorola to see if the txt can be made larger or bolder, but i am told it can't. If it was not for this, i would find the phone great, but obviously you cannot test the txt before you buy. (shame) The battery life is pretty good in comparison to my nokia, that doesnt seem to last a day, and i dont use it that much.

Reviewed by Sara Leslie from UK on 12th Oct 2009
I had this phone but changed it for the LG Cookie in June, which was a BAD MOVE. In my opinion, even though the U9 was getting on my nerves (more on that in a sec) the LG Cookie is only marginally better. Anyway. Like reviews have said, this phone did freeze and I would have to constantly take the battery out and put it back in again, but nothing major. The camera, although only 2mp, was surprisingly good (better than LG Cookie) and the phone was absolutely gorgeous! If you are looking for a cheap phone (I presume this phone will be quite cheap now) that looks modern then I recommend this.

Reviewed by Fa?? from UK on 10th Oct 2009
i bought this phone a year ago. its good but, its slow, freezes, turns off when in important phone calls. but other than that, thumbs up. and+ it scratches really easily. good tho, cute (: xx

Reviewed by Arti from UK on 15th Sep 2009
I bought this model in Bombay, India, in Sept 2008. And there seems to be a design defect in it. I am having problem with this piece since I bought. Within 2 weeks, its flap would not open smoothly. I found that the corner of the band (which goes round the sides of the phone) is sticking out and eventually broke off. I took it to a Motorola service centre, and they said I’ll have to pay for the repairs, as the damaged part was not covered in the warrantee. I agreed. But they eventually did it free of cost as they saw many customers coming with the SAME defect (11 on the same day as mine!). After repairs, the flip top worked smoothly. Now, after 5 months, the same problem is happening again…and I am at my wits end!! And yes, not to add that the battery life is appalling and the phone keeps turning itself off.

Reviewed by Jessiva from UK on 15th Sep 2009
i like this phone. Its so cool

Reviewed by Elly from UK on 28th Aug 2009
I got this phone for my birthday last february,after liking the cute design, style and colour. The camera was quiet good and I loved the touch screen music player. Although the memory wasn't very good it was fine with a memory card. However after a while i found that the phone began to freeze often or would be slow in loading things. Then it began to say 'insert sim card' when the sim was already in. At first this was easily fixed by reinserting the sim, but it began to happen more and more frequently and eventually stopped working. I wouldn't recommend this phone as my friend also had the same problem with hers.

Reviewed by Sarala from UK on 22nd Aug 2009
I bought Moto Rockr golden U9 paying 11,000 Rupees. the flipping joint broke within 10 months and itseems the warranty is not covered to the breaking of hinge . I lost the entire money within a year and dissappointed. My advice is do not buy Motorola phone. This is my second bad experience with Motorola.

Reviewed by Faye from UK on 21st Aug 2009
I have had this phone for nearly 8 months now and it was the biggest waste of money ever! Sometimes a full battry will only last me 5 hours, it freezes, connects to the internet (costing me money) randomly, switches itself off, beeps to inform me that I have missed a call/text when actually I havent and now the buttons have stopped working! Rubbish! Looks nice though.

Reviewed by Motorola mobile unlocking from UK on 24th Jul 2009
Hi, Well Motorola mobile unlocking phone is much more advance function through this we can be secure from the misuse function from others.

Reviewed by ?Georgina? from UK on 22nd Jul 2009
I think this is a really good phone! The camera is pretty good, but it depends on the lighting, it is also not very good in natural daylight. It freezes occasionally(sorry if i spelt that wrong!) and if you try to play something or open something it takes a quite a long time to open/play. There is a touch screen on the front and you can also see the the time and an external screensaver. I tranfer music on it from the computer via bluetooth but you might want to do it another way. There was no USB cable in the box but there might be one in your box because it said that it should of came with a usb cable. If you are thinking of buying this fone then go for it. All in all i think this phone is really good and i would give it a 9/10, and that is a VERY good score considering i am only 10 years old. I hope you take my reveiw into account and ihope you are as pleased with this mobile phone as i am.

Reviewed by Areejy from UK on 20th Jul 2009
I have this mobile since 8 to 9 months ago. Its cute and shiny. I loved it. But the problems i really hate are that its slow especially when the folder has a lot of files. The buttons are hard to press when typing an SMS. Its not comfortable to open it when u get a phone call or something, i dropped it so many times. It does freeze a lot. Easily scratching the shiny area so it loses its glory very quickly.

Reviewed by kyyria_6 from UK on 19th Jul 2009
Switched to Motorola after being a life long Nokia fan. First got this phone 15 months ago - no complaints until about 6 months in when, as everyone says, it has started freezing. Will sometimes take 10mins to be able to use the menu from turning on (at it's worst it freezes completely and only way to turn off/on is to take battery out), quite often freezes mid menu, and have recently started suffering from poor key response - very frustrating if, like me, you are a big texter. Am finding it now takes 5 minutes longer than usual to write a text as have to keep retyping words due to the poor keypad. Disappointing really - cool phone to look at, functionality for music is fantastic, and after first couple of months loved it to bits but am now tearing my hair out and looking to switch as soon as possible.

Reviewed by Swati from UK on 8th Jul 2009
I bought this phone for 1000 bucks and it broke within 3 months. The hinge is very flippy, and the flap is defective. Pls dont buy this phone if u have any respect for ur money!!

Reviewed by Yanek Dubois from UK on 16th Jun 2009
There are many problems with that phone, my good old sony w710i was WAYYYY better !!!! 1. Vibration is at too high a frequency : you don't feel it unless it's really close to you ! 2. Phone is slow between menu, there's always a confirm menu, text input is very hard because you'll always get to touch the wrong key 3. Scratch almost by looking at it and always look dirty because of fingerprints 4. The date doesn't appear on top. 5. The reception is weaker than my old Sony 6. Beside the difficulty to input text for sms : there are many unwanted space, friend of mine showed the result to me : not the way I typed it... never happened to me before with other phone 7. I repeat, but have you thing about how much a problem it is not to feel your cellphone vibrate ? There are many other issues I'm forgetting about but keep it simple, don't buy it ! It's my first Motorola... and last !!!

Reviewed by danielle from UK on 8th Jun 2009
I'm in America, and I love this phone. It's pretty, girly and so far nothing comparable in the States. Who cares if the phone can only hold 3-4 songs? That's what memory/SD cards are for. If you want something for more thana casual music player, buy an ipod. I don't understand why they put Sudoku on the phone, (seriously, wtf?), but I figured a work around for that too. Cingular/At&t's Media Mall doesn't support this phone (maybe b/c UK vs US?) but I just popped my SIM card and memory card into my old phone, downloaded the games to the memory card, then popped both back into the phone. Most super girly phones are going to scratch, especially one as sensitive as this. Don't just drop it in your purse/pocket with you keys, etc. Drop it into the built in pouch and no more worries. As far as the quick keys/shortcut menu, there is a way to configure the home keys to whatever you want (messages, pix, calculator, etc), and this is somewhere in the phone settings (I for get where). It is a little slower to respond than I like or am used to, but overall I love this phone.

Reviewed by susan from UK on 4th Jun 2009
Its perfect for me and my personality....love it and its cute curves and colour is just radiant...even here in the caribbean...

Reviewed by patsy from UK on 19th May 2009
I find this phone quite annoying at times as when ur trying to text your pressing 2 buttons together. Now I am having it exchanged and I can't get the back off! Always preferred nokia myself.

Reviewed by amy from UK on 26th Apr 2009
in a nutshell its the worst phone i have ever bought battery goes does not charge frezzes i have had it fixed bout 4 times within a yr do not buy it i red the reviews before i bought it and to be honet it does not live up to them. its pretty and a good girly phone but if ure like me and like to text forget it

Reviewed by Alice from UK on 25th Apr 2009
thank god ive got rid of this phone... Kept freezing, firstly for 5 seconds but then it started to take 5 mins to even turn on ect.. pretty to look at... but really awful.

Reviewed by ben from UK on 13th Apr 2009
DONT GET THIS!!!!!!!!!!!!!!!!!!!!!!!!! IT DOESNT MATTER WHY JUST DONT ! GET A SONY ERICSSON OR SAMSUNG INSTEAD! ITS AWFUL!!!!(like all other motorolas:))

Reviewed by Zahn from UK on 12th Apr 2009
Well, i personily really like this phone. It's got all the things you want in a phone and more it dus switch off but only if I nock it or drop it or if the battery is realy flat! I would say that you should buy it couse I have only had good times with it!

Reviewed by U9 owner from UK on 21st Mar 2009
My husband bought me a purple (favourite colour) U9 last year and I love it. We were both amazed with the touch screen MP3 player and the sound is excellent. The headset supplied with the phone is also great. If listening to music and a call or messaged comes through, the song is placed on hold until the call or message is answered or ignored. The song then resumes at same position. The headset can also be used to make calls by voice activation and is great for cancelling out unwanted background noises. I agree with some of the negative points above re. scratching and freezing, however the positive aspects far outweigh the negatives. The U9 is a very user friendly phone; which is fun and easy to use and very pretty looking as well.

Reviewed by Becky from UK on 20th Mar 2009
it may be pretty but it awkwards to flip with one hand, it freezes, turns itself off, it's incredibly slow. And i fliped it up, and the whole screen was white, then i flipped it down then up again, then the whole screen was then red? WTF?? then it wouldnt turn off n i just ad to take da battery out. My puppy got hold ov it n now theres teeth marks in it haha good on him, its a rubbish phone! its sent of to be fixed, but by the looks of the other reveiws it will most likely come bak as bad as it was. argh!

Reviewed by Vaurissa from UK on 13th Mar 2009
I love the phone, it's great!! It's combination phone/mp3 player not to mention the color is everything I have been looking for. As far as I can tell it is not available in the US and my boyfriend found it on Ebay for me! :-) Just wish I could figure out how to make it quit announcing text messages by voice, I can't hear it half the time!

Reviewed by Faye from UK on 8th Mar 2009
I have had this phone for 3mths and have constantly had problems with it. The first problem was that the touch screen didnt work and so the shop replaced it for me. The paint is scratching off really badly, even though I reall try to take care of it. The phone freezes all the time, sometimes just because it feels like it and other times because it had been put on charge or because I have got a text message. It turns itself off when I change my alert style and I had it on charge all day, took it off when I went to bed and then at 5am it starts making low battry noises and turns itself off. So the full battery lasted 5hrs, even though I was asleep and hadnt used it. Looks pretty though!

Reviewed by Leanne Anderson from UK on 8th Mar 2009
Purchased it,within six days the software broke. Ringtones from vodafone live wouldn't playback in the phone. The hanset also froze. I would say there is a fault in the hanset from reading some of these reviews and my own personal experience.

Reviewed by Ishika from UK on 27th Feb 2009
Its a Veryyyy SLOW Phone.....DONT BUY IT!

Reviewed by lauren from UK on 27th Feb 2009
I got the motorola u9 about a year ago, but cant wait to get rid of it. I used to love the motorolas but don't find them up to scratch anymore. lovely phone to look at but thats just about all. I am not a big user with maybe an average of 25 mins talktime A WEEK only and 12-16 text a week. I also turn my phone off every night but battery does not last longer than 3 days or so. It constantly freezes for ages and sometimes goes off by itself. If battery goes low (1 bar out of 3... not in the red) it jams and wont work until you plug it in. The most unreliable phone I ever had! Photos are of very poor quality and no flash which means forget about using it on a night out or in poor light.Ring tone is also quiet low. Its like a computer with no memeory...so it is constantly slow..shame. Also when i bought it tried to get usb lead but was not available anywhere in the shops in Ireland. I was told that they were waiting to see if it was popular enough before releasing them for sale??? I have decided to go back to nokia..more reliable...the worst that ever happened to them was the dog chewed them up!

Reviewed by Mollie, England from UK on 25th Feb 2009
I really liked the look of this phone when i saw it in the shop and once i'd bought it i was amazed with the front screen and how you can get a fish to swim across it! But after a while it started randomly freezing and turning off. Also, when you first turn it on it takes ages to start up. I am really dissapointed and actually miss my old phone, sampsung E250! If you are thinking of buyign this phone, stop. It will be a very big mistake.

Reviewed by abi dunkley from UK on 25th Feb 2009
That Phone Rocks i got it

Reviewed by Prathiba from UK on 18th Feb 2009
its amazing ....believe me with the touch screen its owesome...also the external keys & music player ..wow...very stylish & cool for girls...

Reviewed by Breesha from UK on 14th Feb 2009
the motorola is really good though its slow , but great mobile been the best iv had soooo farxxxxxxxxx

Reviewed by Peggy Out from UK on 11th Feb 2009
I love the shape and colour of this phone BUT it has problems...... it cuts out alot The screen goes blank When you set the time after a few weeks it ends up being 10mins slow, making you late for work!!! Battery lid keeps falling off!!! Looks good but thats about it!!!

Reviewed by Chloe from UK on 9th Feb 2009
Well, Im Getting This Phone Of My Sister, She Had No Problems At all With It, And I Dont Useally Drop My Phone, I Just Resently Lost My Phone A KS360, I Cant Actually Believe It!, Im Missing It To Be Honest, But I Love How The Phones Music Is Touch!, And Very Loud :]

Reviewed by JJ from UK on 8th Feb 2009
This phone is the most rubbish phone ever. The numbers start to crack after a week or two. Do not get it!

Reviewed by kate from UK on 8th Feb 2009
This phone is not great. After having it for just 3 months the charging port broke and resulted in me having to wait 2 weeks for it to be sent back & i had to pay for a new charger too. Also 3 weeks on my charger has broken out of the blue. The screen always blanks and freezes and turns itself off, I also sent it off for that to be repaired and although the company said it was fixed it wasn't. I give up with it. I will be buying a new phone soon as it is not reliable and is quite useless!!!!

Reviewed by ki from UK on 8th Feb 2009
keys slow and unresponsive, i have a 2gb memory card in mine and since putting it in i now cant use the media player, the phone just crashes if i try to play songs, which makes the memory card usless! scratches easily, crashes, mine doesnt charge well, the camera sucks, but the thing that annoyes me most is the slowness of this phone! i hate it! may look cute but looks arnt everything, this phone has put me off buying motorola phones, i'll be going straight back to sony erricson!

Reviewed by Alicia from UK on 2nd Feb 2009
I had this phone in the shiny purple and its a fantastic phone to look at. Unfortunately it scratches and chips very easily which spoils the look of the phone so a case or a phone sock is an absolute must. Camera was pretty average and no USB cable is supplied which I think is poor. When I enquired in the O2 shop about this I was told USB cables are being phased out with wireless and bluetooth being readily available but I couldnt get my laptop to transfer songs to it this way. And every other mobile I have had before and since comes with a USB cable. Also the memory is rubbish so further expense on a memory card is essential. After a while it started to freeze, screen would randomly go black and I was forever having to take battery out and put it back in to get phone functioning again. Eventually the freezing problem got so bad I had to go out and buy another phone. Looks amazing but usability is zero.

Reviewed by Molly from UK on 27th Jan 2009
This is a great little phone for anyone who is not really into technology and just wants to call and text people. However if you want a fast, slick phone which will do loads of things at once, then I wouldn't buy this phone. It has plenty of features but if you use them, the phone tends to freeze. The music player is great, but mine will only let me store music directly to the phone, therefore I can only have 3 songs. The touch screen however, is brilliant. Buy this phone if it is your first phone or if you are looking for a phone just for leisure. However, if you want a work phone or a very fast phone do not get this phone. I don't think it will fulfill your needs. I am completely happy with this phone!

Reviewed by GuestBl from UK on 26th Jan 2009
well, i got this phone last july, and it was absolutely amazing. And then recently (january) it has started freezing, and going to incredibly painfulyl slow, it took 9 minutes to load the camera... shocking. and then, it has now frozen the screen so badly, that the outside works and the keypad lights, but the screen has frozen just black.. it was absolutely lovely to begin with, shame this just happened...

Reviewed by Lmdq from UK on 11th Jan 2009
It froze from the start. Turns on and off and can't cope with lots of calls and texts at the same time. Not good for sum1 with lotsa calls and texts coming in at one time!

Reviewed by Amanda from UK on 10th Jan 2009
I got this phone for Christmas, and its AMAZING. I am constantly texting and such, and it hasn't frozen once. The battery life is pretty good, considering it is open most of the time. =) Mine came with headphones, a USB, a disk, and that kind of stuff, so its amazing. I don't understand the problem people have with freezing, but it's a new phone, so give them a break, most new things have issues. Mine doesn't. I suggest buying this phone.

Reviewed by gargoyleprotected from UK on 7th Jan 2009
This is the best phone I have ever had. I was a devout Sony Ericsson user, until I got the W980i on contract in september & found it to be disappointing. I found myself regretting getting rid of my W710i which I had loved. I have a black U9 & it not only looks great but is a fantastic performer. If you just want to make calls, send txts, listen to music & take the odd pic, then this is the perfect phone. You can listen to music & read & answer texts without even having to open the phone thanks to the funky external touch screen. I have a 8GB Memory Card in mine (purchased from play.com for just £9.49) so have loads of music at my finger tips all day, wherever I am. Downloading music couldn't be easier. Simply rip all the music straight from cds/mp3s to windows media player & then sync to your phone (via a usb cable). I don't agree that it is a girlie phone though. Yes fair enough the pink/purple models are pretty girlie but the Black one is a really good looking pho ne that is ideal for guys or gals. This phone is quite compact & light too. I love personalizing my contacts & have different tunes & pics for all my fav contacts. Battery life is good. I get 2-3 days out of mine & I listen to music, am a very frequent texter & talk a lot on the phone. Music playback quality is very good both through the earphones & through the speaker. The only let down is the camera. As a 2mp without flash it is not the best. However I rarely use the camera so it is not a problem for me. All round this phone scores very highly with me. It is quite cheap to buy now too. There are plenty of bargain U9's out there now both on ebay & currently in the Argos sale they are less than £50.

Reviewed by Jade from UK on 5th Jan 2009
Ihave had this phone now for almost a year and it is now had it. The camra doesn't come up, i have a big chunk missing out of it from the opening and closing of the phone. it will reset itself, it turns itself off. i have taken it back to get my money back and they say i cant have it back because there is nothing wrong with the phone. rubbis! I reconment that you DO NOT buy this phone as you maybe unlucky like i was. Im am now looking into buying eaither the samgung g600 or the LGkc550

Reviewed by Lauren from UK on 4th Jan 2009
I have had this phone since August. It does freeze for no reason sometimes but I suppose all phones can't be perfect. The camera is good for a 2mp phone, texting is fine, and the memory is great. The touch screen is really good aswell and has a quick response. But I would suggest to get a cover as the phone does scratch quite easily.

Reviewed by Faye from UK on 3rd Jan 2009
What a waste of money! I bought one for myself and mum. After one month, mine was freezing, and regularly said no sim card inserted. I bought a memory card as I wanted to take the phone on holiday with me and use it was an mp3 player, and at the time it was fine, but after a few weeks the flaws of the phone showed. The layout of the keys, in that the delete and send button are next to each other is poor, i regularly send messages half written. Although the outside of the phone looks impressive, it doesnt last long. Positives: + looks nice + good value for money (providing it works alright) Negatives: - freezes regularly - says no sim card inserted - poor layout of the keys - turns itself off - outside screen scratches VERY easily. ~do NOT buy this phone if you want it to last!~

Reviewed by rachel from UK on 2nd Jan 2009
i got this phone as a christmas present and it doesnt charge! i plug it in and the little m comes up and then it switches on and says it charging turns itself off and does it all over again. its frozen on me quiet a bit and the back of it has actually fallen off somewhere, i cant use it because it wont turn on and it wont charge, its such a let down

Reviewed by Louise, Hampshire from UK on 28th Dec 2008
I have just bought this phone from my christmas money, great so far, but can anyone tell me how i can txt without it using predictive? or not guessing the words i am putting in. All i want to do is to type each individual letter without it guessing. Thankyou for any feedback.

Reviewed by Izzy from UK on 27th Dec 2008
The battery is temperemental, it has quite bad photo memory/music memory! The bluetooth needs to be sorted out as alot of people can not find it and it can't find nokia's! It prple and gorgoues don't get a pink they're sickly! I think t neeed s several improvements eg be able to lock it, touch screen (for everything not just music) better bluetooth more memory pLEASE TELL ME WHERE A MEMORY CARD GOES WHERE WHERE WHERE WHERE WHERE WHERE?????????? pLEASE TELL ME!

Reviewed by Nehemiah Bultitude from UK on 27th Dec 2008
This phone is great. I think that Motorola have some of the best looking phones ever! I like the expandable memory that it has so there is no excuse for moaning that it can't hold many songs. Well done Motorola!

Reviewed by anonomous from UK on 23rd Dec 2008
the motorola U9 can actually come in pink, puurple, red or black nnot just pink or purple. I love the look of the U9 because it is not really black and square like all the other phones out there. It has great features aswell!

Reviewed by Rachel W from UK on 22nd Dec 2008
The U9 is a good all rounder phone if youre looking for something simple or perhaps a starter phone for your teenage daughter. The thing that attracts people to the U9 is the lovely edgeless screen on the front cover which alot of people dont realise is there and are amazed by! yes its quite pretty, but it scratches easily and in direct sunlight its a bit pointless because you cant see whats on it anyway! the phones features are not the highest of specification, with a poor quality camera at only 2mgpx there are a few other under £100 phones that have atleaast 3mpx. The phone is also very sluggish and not very responsive when you press the buttons. And often freezes or overheats when youre on the phone. The battery cover is also extremely hard to get off quickly which can be annoying when youre desperately trying to get the battery out! Also my U9 is unable to receive picture messages which i really miss! ive recently had a Nokia 7373 and a Samsung Tocco and would put the U9 right in the middle. Nokia 7373 is the best girlie phone Ive had! so if you want a pink girlie phone go for that! otherwise be prepared for a non responsive phone like the U9 which doesnt have that many good features about it. ive given 3 stars because it does have good wallpapers/screensavers and a good music player/speaker.

Reviewed by Jen from UK on 20th Dec 2008

Reviewed by Jessica from UK on 18th Dec 2008
I wanted this phone for ages when I first saw it in the shop. It is a typical girly girls phone! I got it for my birthday and found it easy to use.Loved the backgrounds and the tones and the external screen!! Touch sensitive, niceee! Bu now I really want to download music on my phone. But the memory is really rubbish.. I can only fit 5 songs so I need a memory card and a USB cable as Motorola don't even provide one! But otherwise I love my little pink phone even though youi are right it sratches easily xx

Reviewed by Ruby from UK on 18th Dec 2008
OhMyDays! I can't stand it! Sooo breakable, the shine lastest about a week then all got scratched and faded, even though i kept it in a pouch, I am really careful with phones and everything but after 2 months it was so useless i had to get a new one! I'm sorry to people who wan't to get one but pleaseee take my advice into consideration.x

Reviewed by Jamie from UK on 16th Dec 2008
I have this phone in black and i think its excellent. battery lasts ages even when usage is high, the call quality is really clear thanks to crystal talk technology. it looks great and is easy to use. only 2 small things, the interface can be a bit slow at times and the phone doesn't come with a usd cable...but i very happy with this phone. i usually buy a new phone every 3 months...but i have had this a year and even gave back a blackberry storm for this phone...so it comes highly recommended

Reviewed by eusebia from UK on 29th Nov 2008
I had this phone and lost it but while i had it it was really cool mostly. I loved the layout and the touch screen but it's quite slow sometimes and sometime with the sound was wired but overall i luvved it.

Reviewed by Emily from UK on 26th Nov 2008
i like this phone but it started getting a little bit boring with no music, no memory and i stqrted wanting another phone.

Reviewed by FIONA from UK on 23rd Nov 2008
PLEASE if you are going to make mistakes in your life but dont make the one of buying this phone i got it last month and it froze two weeks later! x x x x x x Good luck finding the perfect phone x

Reviewed by Emily from UK on 18th Nov 2008
Good phone but not enough space for all my pictures and videos, also i dont think there is no space to put a memory card. nice phone

Reviewed by maggie from UK on 10th Nov 2008
i got this my little baby about three month ago and am loving every minute....its easy to use easy to download music and its very cute,this is what every girl shoud have in her purse.

Reviewed by Lissy from UK on 6th Nov 2008
I've had this phone since April (it's November now) and I LOVE the U9!! It's the luuurvely purple colour, the only problem is it scratched REALLY easily, but I put mine in phone socks, which works great.. I LOVE the touch screen and all my friends love the little fish that swims around on the front! I love my phone :) I would tell you all to get one, but I want to be unique and be the only one to have such a cute phone :)

Reviewed by Alice Robb from UK on 2nd Nov 2008
i was a bit put off about all the negative comments but i have dont research on dis fone and am gonna get it. my old LG got put in da washing maching (OMG) and i juz hope 2 god that if the motorola freezez, the carphone warehouse will take it back and replace it. and that if it freezes a SECOND time they will exchange it 4 a moby of my choice. FINGERS CROSSED!! i will report bak wen i get da fone. XX.ALLy.XX

Reviewed by Ben from UK on 27th Oct 2008
i have had this phone for around 4 months and it has broken the 7 button sticks the * button doesnt work oh and the screen is upside down if anyone has had this with a u9 and knows how to fix it please let me know

Reviewed by Rebecca Roberts-Higgins from UK on 27th Oct 2008
I've had the U9 for a few months now and have started to experience the freezing/random turning off. It can be VERY annoying but still works ok at other times. Can't get my photos and videos off it onto my laptop though!

Reviewed by Aaliyah from UK on 25th Oct 2008
Beautiful phone. The invisible external screen is its best feature! Camera's kind of weak.. but on the plus side u can use it while the phone isn't open. It did freeze occasionally but I've noticed this can happen when you store a lot of music on a phone.. dunno, maybe not found a good one yet! The lack of radio is the only other problem .. other than that it's very easy to use and pretty so would still get it again.. mine got stolen a couple days ago :( looking for a new phone.. any suggestions?

Reviewed by Louise from UK on 25th Oct 2008
I have had a lot of problems with this phone, regarding the battery life, cannot get it to last more than 3 days. It has been back, had a new battery and charger, and been replaced, but the replacement is the same. I have been very disappointed by it.

Reviewed by Clara from UK on 12th Oct 2008
Just moved over to this fone from a Nokia, and cannot believe how much can be done compared to my previous fone. Got the rose colour and it's very girly. I love it!!!

Reviewed by Octavia from UK on 12th Oct 2008
The only thing going for this phone is that it looks pretty. Other than that, it's pretty useless. Texting is fiddly (but maybe that's because I'm used to Nokias?), and like others have said, it is SO easy to send an unfinished text or delete it all together. Freezes loads and takes ages for the keys to respond. But the worst part is that my phone recently started to turn itself off. This was useually when the battery was low. It used to warn me about an hour in advance when the battery was going to die, then after about three months of having it it would just give one warning beep then die completely! Then it stopped charging all together and so I sent it to the Motorols repair centre for fixing. I hope they sort the fault (luckily it's free), but to be honest, I just want a new phone. This one's just a waste of money - I don't know why they released this model with so many problems.

Reviewed by allyson mcewan from UK on 12th Oct 2008
on my motorola u9 a cannot play my songs,they have question marks next to them&the same with acouple of photos plz help me out

Reviewed by .... from UK on 5th Oct 2008
my mum 'bout one home and i was like WOW i love your phone it is rubbish it is soooo slowwwww. and the buttons are really slippy so wen u r texting it is really hard. it has a folder for games but doesnt have eny in it!! unless you have to download them??????

Reviewed by Carla Marshall from UK on 1st Oct 2008
my boyfriend told me he was going to by a phone for my 25th birthday and I told him it had to fit in my handbag and be cute, girly and compact. He got me this phone and i would totally recommend this phone to any girl. Well you heard diamonds are a girls best friend. Think again, this phone is perfect. The camera is super and the music is outstanding a must buy.

Reviewed by Fiona in Scotland from UK on 11th Sep 2008
NO NO NO NO!!! Do not buy one of these phones, yes they are lovely to look at, but that is it. The cable to link the phone to your computer, and the phonetools disk do not come with the phone, neither does a memory card which believe me, you will need as the phone will only hold one song otherwise. That all cost nearly £40.00 on top of the price of the phone. But I have had two of these both,first one did not link with my computer at all, and the second one just goes off mid phone call or text. I have been assured I will be getting the refund for the second phone. However the extra items I have had to purchase, Motorola will not refund me for, even though the items are useless to me without the mobile. Motorola gave me the name of the company and said they were the only Company to sell these items, but are refusing to take any responsibility whatsoever for the fact that a) The phone won't do what it is supposed to without them and b) they themselves told me to purchase the items from this Company. Avoid Motorola Customer Services at all cost. I will not be buying a Motorola phone again!!!

Reviewed by Tracey from UK on 10th Sep 2008
Got this phone just over a week ago after going through 3 different phones which i did not like. Well what can i say i love it sooooooo much feels nice in the hand sleek looking. Lovely display user friendly and just fab. Also would like to say i HATE predictive text but this phones predictive text is great very nice to use. Speaker is lovely and loud to :) camer hmmm its ok would of made the phone outstanding if was 3mp and flash but it does take good photos if in good lighting.

Reviewed by Jayni from UK on 8th Sep 2008
i have had this phone since april and have found nothing wrong with it. it is slow when i first turn it on but you have just got to be patient! the battery on my phone is fine and can use it for at least three days until needing to charge. i would recomend this phone.i haven't had any trouble with it.

Reviewed by charlie from reading on 6th Sep 2008
after braking my samsung f210, i brought this phone and its amazing. i love it. i have the purple 1 and it looks sexy. im thinking bout buying another f210 because of its features but this phone is second best.

Reviewed by Bianca from Australia on 5th Sep 2008
This phone has had a few faults * Yes it does freze a bit but not for long * It wont let you download pictures onto the computer (well not for me) * I have fully charged the battery for 2 days and it will only last 5-15 mins * it only lets u take like ... 5 songs * DO NOT BUY IT FROM ccelectronics NO GUD * the rest i am completely happy with

Reviewed by Breesha from Isle Of Man on 5th Sep 2008
I got the motorola U9 a couple of weeks ago and compared to the other mobile i had its brilliant, the touch is amazing.the inside of the mobile is slim and ..slim, its has a nice to hold and DOES have an ace camera. anyway if u had to choose this phone it would be A definate yes. if your up to date with technology u;ll love this phone.The only reason it sometimes turns of is of u've dropped , bashed it, or...low battery, i have had no trouble from mine and il love it!!!!!!!!!!!!!!!!!!!!!!

Reviewed by ohn from UK on 4th Sep 2008
The reasoning behind buying this phone was size. I owned an N95 and an 850i and although packed with features these phones were heavy and brick like. This little beauty does everything I need, which basically talk to my bookies and take low res pics. The only downside is the lack of a radio. Apart from that it's the best phoned I've owned so far.

Reviewed by Lynne from Scotland on 1st Sep 2008
From reading the comments regarding this phone...there appears to be a fault with the motorola U9 in that the phone freezes. I have had this phone for 3 months and it has frozen on me several times for no reason what so ever. It eventually unfreezes but is not great when you are in the middle of a call or need to phone somebody! Not impressed...and plan to demand a refund not a replacement as it looks like this is a common fault with the mobile. Back to samsung for me!

Reviewed by Zoe from UK on 23rd Aug 2008
I got this phone 5 months ago, for the past 3 it has been fine but it has started to turn itsself off when i am in the middle of texting or calling someone. The only way i can make it turn on properly is to take the battery out and put it back in, but i tryed that and it carryed on turning itself on and off repeatedly. Also when it turns on sometimes it says there is no sim card, but there is and i have checked that it is inserted correctly. I dont know why it has started doing this but don't buy this phone, its a waste of money!

Reviewed by Emma Smith from UK on 15th Aug 2008
My mum bought me this phone for me 21/03/08 and when i got it i thought it was a great little phone. But after a few weeks of me having it the paint scratches off easily the phone crashes when its on charge, wont let me take pictures turns off when im makeing a phone call and tryin to send text messages. I had, had the fone for jus under 3months and it completly shut down wudnt charge and wudnt turn on, i took it back to the 02 shop and they gave me a brand new 1 on the 27/06/08 6 weeks later the same fault has happend agen and i am currently waiting to be given another 1 of these phones, which i am not to happen about, i adivse people not to buy this phone the hassel that you get out of it aint worth the money. I will never waste my money on a motorola phone again!!

Reviewed by Matty from UK on 12th Aug 2008
I've had my new Moto U9 for over a week. It is a lovely phone, but I am missing my old Samsung to be honest. The keypad in the Moto U9 is not as responsive and tactile as my old phone's, despite being a slightly larger area. The shiny surface which makes it so attractive scratches incredibly easyly (I now have to put a protective plastic cover to avoid scratches, which makes the phone a bit bulkier and not so pretty) and shows fingerprints and dirt immediately. As a phone, it seems good and so far it hasn't froze and seems to work ok while charging. Unfortunately I bought this phone on eBay, and being locked onto O2, it has been pre-set by the network (which is the network I use) and there are a couple of things I cannot change: O2 has stored their services on the 9 speed dial settings, and removed the option to edit them! I contacted the network and they told me there is nothing they can do, so now I am stuck with those useless speed dial settings wich I rarely use. Most dissappointed. I would urge anybody getting a phone with a contract to double check that the network hasn't altered any settings irreversibly. They have also changed some of the displays, but that isn't really that important to me. I still like the phone, but as I said, I miss my old Samsung, not so flashy, but a damm good reliable phone. By the way, those people having problems with the phone freezing, crashing or being too slow, should check the memory status. If the phone is running low on usable memory, it will do those things. You could always try to expand the memory and see if that sorts out the problem.

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