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Motorola E398 review

 Review: September 2004  
 

Last updated November 2005

Rating: 4 stars

In a nutshell: The Motorola E398, available in the UK on on T-Mobile has been designed as a dual-function mobile phone and music player.



 

Review

The E398 can play music stored in MP3 format. The sound quality of the E398 is excellent, with 3D (surround sound) stereo speakers and CD quality sound. In fact the E398 is the first phone in the UK market to have surround sound. A stereo headset can also be used with the phone.

Although the internal memory at 5 Mbytes is not huge, MP3 tracks can be stored on the new format TransFlash™ memory cards. TransFlash cards are tiny, and at the time of writing (September 2004) are available in sizes up to 128 Mbytes, although larger sizes will become available in the future. Battery capacity when used as an MP3 player is claimed to be 4.5 hours.

The phone also plays MP3 ringtones, so you can set your favourite track to be your ringtone. You can also compose your own ringtones using Motorola's MotoMixer™ software. The phone lights up rythmically when the phone rings, which is a cool feature. At night the backlight makes the keypad light up as well as the screen, which looks great and is practical too.

Apart from the music features, the phone is extremely well-featured, more like a business-class phone. The phone has an integrated digital camera with 4x digital zoom and a camera light for taking pictures in low light. The phone is capable of video playback, but not video recording. The screen is of excellent quality, with 65k colours and a high resolution - the same as the Motorola V600. The screen quality is ahead of anything currently made by Nokia. The phone's connectivity options are excellent with a choice of Bluetooth™ wireless connectivity as well as both USB and serial cables for connection to a PC. Other features include downloadable Java™ games (enhanced by vibration!), a built-in speakerphone, MMS and a picture phonebook. In fact the functionality of the E398 is almost identical to the V600, apart from the extra music features of the E398.

All things considered, the E898 is an exceptionally well-featured phone. It's attractively styled, compact, with a user-friendly icon-driven user interface, and it's not heavy when you consider how many features the phone has. The phone is well-built and feels good to hold, with an easy-to use keypad and joystick. We highly recommend this phone for those looking for a combined phone and MP3 player. You should also consider the Motorola ROKR E1 with its iTunes interface.


Motorola E398 features include:

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Motorola E398 user reviews

Love this product? Hate it? Please share your experiences to help other people choose the product that's best for them. Please do not review this product if you have not used it, and please ask questions in our User Questions section above. Please do not use swear words or offensive language, and please, no advertising!

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Average rating from 147 reviews:

Reviewed by Stela from UK on 24th Sep 2010
i just love it
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Reviewed by geoo dragon[spain] from UK on 4th Apr 2009
IT is a brilliant phone.
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Reviewed by bijay from UK on 1st Mar 2009
this phone is excelent.its special features make this phone comparision to any high quality multimedia phone ,its music player software is so cool infacts it gives u 3D surrounding sound quality.its picture quality is also so well becouse of its high resolution and 4xzoom quality.gprs system is so nice,i am sure if u get it u will be happy for a long time .so best of luck.
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Reviewed by chioma from UK on 20th Aug 2008
cool and fantastic d only problem i have is d battery is always low and i do not know how to operate d IM
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Reviewed by Resh from UK on 20th Jun 2008
i've had an e398 for 3 years..it has served me well but it's sound quality isn't that good...plus only motorola headset can be used with this phone..the normal 3mm headset cannot be used..the camera is very slow at capturing photos and is very sucky..the quality of the pics are very bad..not all songs can be used as ringtone...songs which files are too big cannot be used as a ringtone..i hope u will seriously reconsider before purchasing this phone.
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Reviewed by jljklkj from UK on 9th Jun 2008
my charger stopped working.
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Reviewed by flaston from UK on 5th Jun 2008
I did have a nokia and I took a lot of very small, basic things for granted and assumed that most phones could be used without getting a headache. There are lots of little annoying things but the main problems are the fact that the charger is very temperemental and only charges in a certain (very difficult to find) position, and texting, which is so slow I have to wait for 30 seconds after I've finished my text before it finishes writing it, and then I discover I've made a few mistakes, which takes ages to navigate to and correct because of how slow it is. I've been living with it for a year because I was sure I'd get used to it... but it hasn't happened. Basically, a nightmare to use. A terrible phone.
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Reviewed by ed from UK on 21st Apr 2008
yup its exellent unit but i cant access the NAM setting codes.can you please help me w/ this?thanks in advance and good day
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Reviewed by idris from UK on 14th Apr 2008
I love this phone .. Though nowadays better options are available .. but 3 years back e398 ruled .. The voice quality is simply great ... s/w is slow.. but manageable..
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Reviewed by The king of the kings from UK on 5th Apr 2008
i really love this phone..when i bought it..i really sad because i was thinking that it films..and it doesn't..but when i know the mean of "modding" i did my dreams true..it film and the quality of sound its great..however..now are a lot of great phones..so..e398 it's only a memory..it's so exciting..i used like a toy..i change its apperance when i'm tired of ones..so..i like it..
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Reviewed by Manh from UK on 27th Mar 2008
so good, i like it!
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Reviewed by CONNIE CAMILLERI from UK on 3rd Jan 2008
I HAD THIS PHONE WHICH I REALLY LOVED & SORRY THAT I HAD BROKEN IT. THIS IS A GREAT PHONE WHICH I MISS AS IT HAD A LOT OF FUNCTIONS BUT EASY TO USE.
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Reviewed by KR from UK on 13th Oct 2007
I have been using this phone for 27 months now and except for the fact that 1. the rubber coating has partially come off and 2. the increase vol button has stopped working the phone is as good as the day on which i bought it. an excellent investment, if i may say so myself.
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Reviewed by deli from UK on 5th Oct 2007
i think that the e398 is a wicked phone...it has everything i want on a phone!
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Reviewed by toshe_avr@yahoo.com from UK on 26th Sep 2007
The battery won't live for too long, I had mine for two years and it is dead now, I cannot do anything except writing messages and making short calls cause the battery goes off. The sounds are fine, I bought a 512MB transflash card. The camera is so-so fine, it only catches perfect images if the weather is sunny!
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Reviewed by ankita kothari from UK on 5th Aug 2007
i have used this phone for a yr n half n was absolutely in luv with da phone since then its cooll lights, awesome songs, expandable memory etc etc ... but now the scenario has changed , not only does its panel wither off, n da screen get filled wid scratches, also da phone gets switched off frequently...n presently da phones just refuses to get charged ! the service centres r unable to repair it too !!
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Reviewed by Matt from UK on 10th Jul 2007
This phone cots me $250 and it was the worst money i ever spent in my life before i even took it out of the store the 3 key wouldnt work then when i got a new phone back it wouldnt charge i then got another phone that had the same problem finally i was upgraded to the motorola ROKR E1 which is also a terrible phone the menu wouldnt work and within a day the whole phone froze up and wouldnt even turn on ther only good thing i have to say about motorola is they refunded my money.
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Reviewed by Andrey from UK on 2nd Jun 2007
Everybody who thinks this phone sucks should return it and stfu. This phone is amazing and is obviously too much for your 30 IQ to handle.
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Reviewed by Sly Ibu, Lagos, Nigeria from UK on 11th Apr 2007
This phone looks cute, and it is lovely. The picture quality is sharp. Though not stated that it is waterproof, I believe it is, because only six days ago it fell into water, and it is back to life after few minutes of sun dry. My grudge against the phone is the absence of video recording and poor/short battery standby. In fact, motorola should do something about the battery of their phones generally.
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Reviewed by Evan from UK on 28th Mar 2007
It is rubbish. Don't get 1.
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Reviewed by alex from UK on 22nd Feb 2007
I have this phone for over 2 years and is really reliable. Its performance is the same as the day i bought it. Sure it is not a high end cell but it's ok. Advantages: Good sound, great customization (ONLY by experienced users), 2 years guarantee (all Motorla phones --- believe it's crucial when you tamper you phone!!) . Disadvantages: Low battery, response time extremely slow, absence of video recording (can be added ONLY by experienced users).
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Reviewed by Colin from UK on 17th Feb 2007
Terrible phone! Batteries don't last long (charge or general lifespan) Keypad is fickle. Motorola's interface is nowhere near as intuitive as Nokia's. USB & software is unreliable at best.
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Reviewed by alcoolicu anonim from UK on 9th Feb 2007
i can't say that this phone is the best because i like the phones which have operating system(you have much more liberty). I LIKE the fact that: -it is a great mp3 player and the and the vibrasion turns it into a small sub woofer -you can use a flash card to increase the memory I DON'T LIKE the fact that: -when you use a 1GB flash card and you have about 200-300 songs you have to wait about 20 seconds (or more) to view them (that's because the phone shows all 200 songs, even if they're in folders, anyway you can see just the folders after that but they're called "categories") -another thing that i don't like is that it can't record movies with the original software, and i don't want to upgrade the software because there are some things to do while upgrading that can carsh the phone
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Reviewed by BloodVanille from UK on 10th Jan 2007
I'm using this phone and am not so happy with it. The slow UI, bad pic quality, bad battery and slow bluetooth. Incredibly slow bluetooth. It performs really good when it comes to audio though.
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Reviewed by chris from UK on 23rd Dec 2006
This phone has some great features and the speakers are of great quality, but it has some really annoying faults. the battery often refuses to charge (plug in the charger and it says "unable to charge") and it can take a while of fiddling around to get it charging. Ive already had to get mine serviced to fix this problem and it still happens, but at least i can get it to charge every now and then. It has no video camera, which doesnt really matter, but the phone would be so much better if it did have one. There is no way to turn off the outbox and if you try to send a message when the memory is full it says unable to send, memory is full, which can be annoying. There is no way to use ringtones from the flash card without copying them to the phone first, which has very little memory. other than that, this is a great phone
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Reviewed by SHEL from UK on 13th Dec 2006
I HAVE HAD THIS PHONE FOR 5 YEARS!!! IT HAS BEEN FANTASTIC IVE DROPPED IT MANY TIMES YET IT HASNT BROKEN THE MEMORY IS GOOD AND HAVE HAE 40 SONGS ON IT THE SPEAKERS ARE FANTASTIC AND YOU CAN PLAY URE MUSIC WEN URE WITH A GROUP OF FRIENDS, HOWEVER IT IS QUITE SLOW AT REACING AND IT FREEZES QUITE A LOT SOMETIMES WEN U PRESS A BUTTON IT TAKES THREE SECS BEFORE IT REACTS AND THAT CAN GET A BIT ENOYING. I STILL LOVE THE PHONE AND WILL KEEP IT FOR A LONG TIME IT IS VERY ENJOYABLE TO HAVE ESPECIALLY IF YOU LOVE MUSIC AND IT HAVING BLUETOOTH IS VERY GOOD IFI WAS U I WOULD GET IT ITS NOT EEN CLOSE TO BEING THE WORST PHONE THE ONLY NEGATIVE POINT IS YHE FREEZING!!! SO WOT U WAITING FOR GO AND GET IT!!!!
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Reviewed by shirley from UK on 24th Sep 2006
good
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Reviewed by Lingo- AUSTRALIA from UK on 4th Jul 2006
I first purchased this phone while i was onna budged and a lock to telstra one was only $179AUD, which was quite cheap, so i brought it. being a "Nokia all-my-life" person, i had never used a motorola and was suppriced by its performance. At first i was happy with the phone for about a week, it took calls and did ever thing a phone should with a little bit of extra stuff like a camera and mp3 player. the mp3 player was good, the sound is good, but not excellent like other mobiles, such as the nokia N80 and nokia 6280. After about a week or so i started to get annoyed with this phone, its is slow, but after all its, not a P4 computer, but i've had a 3310 that runs faster than this thing, and the camera is okay, wouldnt recommend taking a picture, its just not worth having on the phone. And the worst feature of all is the battery, at first it was max 2 days, but if you decided to play a mp3 on the speakers, you can kiss your battery good by with it being ful ly charged before you went out, to playing 2 or so mp3's, you can garrentee the battery will be dead by the end of the night, which is really disapointing. it does have some features that were pretty good for the price, is is a cool looking phone and has a rubber texture to it, which is pretty cool, and the phone book can hold names that you can speaker the persons name and it will bring it up, except you had to be really clear in what you were saying. it has dedicated buttions for different features, like the camera etc, and calls were lound and clear, and had a rather intellegent SMS setuo, where the Dictinary rememebr the last word you spelt, for example, if you were trying to write a word that can become up as antoehr word, being on the same keys, it would remmerb the last word you used, and a few other cool features, overall a okay mobile, battery shocking, unless you plan on carrying a charger in your pocket, i would recommend buying it, howere it is cheap and does the job.
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Reviewed by shaise from UK on 25th May 2006
on the rokr E1, its a waste of time money energy and stress, da damn picture messagin won even work!!! i have spent so much credit now, its unbeleivable. motorola, FIX UP LOOK SHARP!!! Anyone wana swap my brilliant itune 512mb mp3 3mega pixel internet compatibility browser downloadable highly defined images E1 rockin rocker only two weeks old.... 4 a E398?? get bak to me on hotshot24682003@yahoo.co.uk da names kelly aka shaise.xoxoxox
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Reviewed by Ali-G from UK on 19th Mar 2006
Pice of Junk I had this phone for only 1 week and all ready had a problem with it. I coud not see my pictures, lisen to my sounds and troble with da memory card>>>> It kept telling SYSTYM ERROR. I bougth an other card of 128 MB and sill told me SYSTYM ERROR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ****Please THINK good before you BUY this phone****
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Reviewed by Adam from UK on 24th Dec 2005
I beg you, please do not buy this phone, Motorona dose not deserve your money, it is terrible. I started having problems with it about 4 months ago, the MP3 player didnt work, and it was designed to be a dual mode MP3 Player/Phone i was extremley dissapointed. I have had problems with the software, it will not charge, and the buttons do not work, when i took it to my T-Mobile retailer, they told me it would cost me 25 for Mororols just to look at my phone, and its still under warrantee, what kind of service is that? PLease, Motorola and T-Mobile do not deserve your hard earned cash, go for something like the bit more expensive but better LG U880, please, i beg you.
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Reviewed by Danny from UK on 21st Nov 2005
this fone has many good features but then some that let it down. like the mp3 player you have to create a playlist to listen to your music all tha way through. battery life is good but then the flashing lights are annoying. the camera is good but video cams are wats needed now. this is ok but not a good buy if u want a reliable fone. i give 2 *'s
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Reviewed by lexc from UK on 30th Oct 2005
the display is just superb. the design also convenient. and i found out that this phone is easy to use. I just curious where is the stopwatch( which is just minor problem for me ) and missed call list( very important) is. SO, that all.it is a good phone actually.
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Reviewed by BARCELO, WILLIAM from UK on 19th Oct 2005
IT'S A NICE PHONE BUT THE ONLY PROBLEM IS THAT IT IS TO SLOW, IT HAS NO VOICE AND VIDEO RECORDING.BUT THE FEATURES ARE GREAT
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Reviewed by Anmont from UK on 19th Aug 2005
What can I say? I hate Motorola, and have had bad experiences before. I bought the E398 because I needed a tri-mode phone. However, I love this phone. Usability: The buttons and menus are all programmable, so if you dont like what a button does, fix it. The menus are understandable and consise and if you dont like their menus build your own link list and forget theirs. MP3's: While the mp3's are playable, I feel that there is lack of a good playlist editor. The big plus.. you can use mp3s for your ringtone. Camera: It has a 4x zoom, brightness control and many other features. The lens is on the back, but is indented so as to make it harder to scratch. It is not a replacement for a camera, but definatly a fun feature. Bluetooth: Well, I have other BT phones and they do not have the functionality of this one. I have no problem connecting to devices, other phones, file transfers or with my headset. Messaging: MMS, Chat, e-mail templates, BOPaMa, Itapi English, Email, Voicemail, Multimedia messaging. What can I say... I have not had more complete messaging options Event Lights: Well, uhmmm... Cool, but to what end i am unsure. Software: Propably the only downfall to the phone, MotoMixer and FOTO funpack2 really seem like a waste of space, they are functional, but just not usefull. I did not alter my rating for this because they are just a bonus, who really edits their photos and mp3s on their phone?
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Reviewed by Annie from UK on 10th Aug 2005
i just got this fone today and already know its not that great. da fone features is great, but da fone is so SLOW! nd da headset tht comes with it, which is staten as da best which it not.. it get stuffy when u listen to da music while moving da core of it.. its a great fone if u got patient.
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Reviewed by stefan from UK on 8th Jul 2005
i've rated it at 5 stars because it has mp3 player, memory card and is not so expensive. but it don't have radio and video recordering
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Reviewed by Thomas from UK on 2nd Jul 2005
A nice mobile phone with many features for a good price. Unfortunately, it does not withstand rain/humidity. My E398 stopped working after the first rain (I had it in my pocket). Motorola declares the warranty to be void in such cases :-( Buy another phone ...
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Reviewed by COSTEL BANASU , ROMANIA from UK on 27th Jun 2005
I've purchased this model 3 days ago and I can say that I found what I was looking for .Strong points are:the battery which despite what I've read in other reviews is long lasting( for everybody in doubt please read CONNECT magazine which is testing the phones in their labs in Germany and E398 have scored higher than most of the Nokias and even some Samsungs),nice display ,very responsive joystick , nice sound ,better receiving at low signal cover than 6230 and so on . Tip :anybody complaining about the software delivered with the data cable is advised to access the www.brvp.com or something like this where about 80Mb of free downloads are available .After this the program will work like a dream - 20 seconds to transfer a MP3( like 4Mb)from PC to phone. Problems:with the MMC(and yes 256 Mb are finnally available-about $45 in Romania) card in the phone ,the PC software is failling to recognize the phone.But you can use the phone memory and the editing function of the PC soft to create wonderfull ring tones . Another problem which I found today is that the bluetooth is not finding my wife's Samsung D500 . The D500 is recognizing my E398 .If anybody has some advice would be apreciated.
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Reviewed by Neeraj from UK on 18th Jun 2005
Best fone ever! Don't test it.
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Reviewed by What do ya think? from UK on 4th Jun 2005
i love this phone. Love it love it loooove it. it is worth its money and the screen is great quality and i would recommend it to neone!!!!
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Reviewed by igor from pakistan on 20th Mar 2005
sony ericsson k500......bad!!!! motorola e398...........goooooooood!!!!!!!
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Reviewed by vipaar from UK on 20th Mar 2005
I`ve read the other reviews and I see a very wide range of opinions, All those who think that this fone is rubbish should`ve returned it for a refund, especially in the cases where the fone is obviously faulty, mine has locked up on occasion & I class that as a minor inconvenience as taking the battery out sorts it. I love the quality of the mp3 player, especially thru the supplied Stereo Headset, the ringtones are the best I`ve come across on a fone in over 10 years of mobile fone ownership, "LAME JAVA APPS" is one comment that I think is wrong you want to go gaming??? get a console or PC, U want to pass the time?? use the "LAME JAVA APPS". I`m sorry to read that the Black Eyed Peas content isn`t to your taste, some will like some will not like, that people is life, we are not production line produced, we are individuals, each unique with our own likes & dislikes, deal with it. I love my moto, even tho I`ve experienced 1 or 2 probs but my opinion is that it is an excellent fone, well made, well designed, plenty of good features, a nice solid fone that should last quite a while. I`ve also used mine as a data/fax modem on my home PC and had very good connectivity and data transfer rate. 10 out of 10
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Reviewed by santa from lapland on 18th Mar 2005
evry1 who says this phone is rubbish dont no nothing this is a superb and quality fone the best iv ever had and iv had a lot of gud fones. i cant think of anything wrong with this fone except it hasnt gt video i thought of gettin the v620 DONT my friends is always crashing and messin up buy the e398!!!!!!!!!!!!!
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Reviewed by Tim from Malaysia on 14th Mar 2005
The color display on this phone is fantastic. More so, I totally love the mp3 player (especially when using the headphones); the sound is excellent. And being able to set an mpg3 for a ringtone is also cool. But those things are somewhat set off by a so so camera, lame java apps, and a very, very, poor video playback.
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Reviewed by cozz from romania on 13th Mar 2005
i got this fone 2 days ago. the soft is terrible.it runs veeery slow.the menu is crazy!!u need tu be a psychic to figure it out.it frequently freezes this is about my 18th phone in 2 years and it has by far the worst software.what can i say u like it buy it.i still like it but it gives me headaches.besides that it's a great fone but still...very dissapointed
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Reviewed by RONALDO from INDIA on 11th Mar 2005
This phone is a piece of junk, anyone who claims it is good must be under the age of 15 and thinks the flashing lights are cool. This is the worst money i have ever spent.
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Reviewed by rob from ind on 11th Mar 2005
simply outstanding...
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Reviewed by Robson from UK on 10th Mar 2005
On my second E398, this is an extremely moddable phone. Video recording, voice notes, skins, all the faults with this phone apart from the nonsensical uselessness of the lights can be fixed & enabled if u know what you're doing. I have no problems with it now, apart from the camera resolution. It's solid as anything too - the first phone got sent back after being repeatedly crushed against concrete, but the worst thing that happened was a cracked screen. If you want a durable phone without a stupidly breakable flip then this is it. I would recommend you buy one sourced from outside the UK as the T-Mobile version comes with an internet button on the front, not useful if you're on pay as you go (I have disabled it, but it's extremely tricky and voids the warranty), has only two skins, and some embarrassing Black Eyed Peas "content" locked on it. Great phone!
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Reviewed by Johny English from England on 5th Mar 2005
this phones features are brilliant, bluetooth,MP3,camera but apart from the features the phone keeps on crashing!!!!!
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Reviewed by Amit from India on 2nd Mar 2005
This phone is a brilliant example of counter intuitive navigation. I think the designers must have been a bunch of sadists. There are so many things that can go wrong with this handset- battery doesn't charge properly, serious bluetooth connectivity issues, very slow and weird predictive text for sms, completely useless jazz like flashing lights (I still havent figured out how to disable them when playing games),extremely slow data transfer speeds when copying music to the memory card etc. The software that comes with the phone is equally useless and has a mind of its own...half the time it keeps saying that the modem is not installed. On the rare occasion that it does detect the phone, it may not allow you to copy a song or a video (Request denied by phone- internal server error). Interestingly the video conversion module allows you to convert various video formats into the standard 3GP format. there's just one problem- the end result is displayed at a resolution of 128 x 256 (half the screen size) so unless you have incredibly good vision you cant make out whats going on. The list goes on - no FM radio, no video recording, no sms delivery reporting unless you have some special software installed, slow response times etc . All in all its a pity that Motorola launched the phone so soon. One gets the impression that they could have tested it more before unleashing it on unsuspecting customers. I'm going back to my old trustworthy Nokia 3310, a lot less features, but a lot more sensible phone.
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Reviewed by Illusionz from India on 1st Mar 2005
HELP!!! My bluetooth just doesn't work with another e398 (it works fine with a Nokia 6600 and a dongle)...all my friends have the same problem...Why is this?
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Reviewed by Tristan from Australia on 27th Feb 2005
Have had the phone 2 months and found it to be a piece of crud the phone book is useless the software its like trying to run windows xp on a computer from the early 1990's. I have tryed many times to get the software to work on my pc and each time its crashes.... Have had nokia phones up intil now and guess what im going back to them have just order a 6630 will get in 2 days time. Thanks Motorola for a WASTE of 500(AUD) p.s. Nokia You Have a customer for life
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Reviewed by K from Poland on 26th Feb 2005
A really great phone, but unfortunately it has(like most motorolas) everything different when it comes to navigation. I guess it`s just the american way to do it their way instead of making it similar to other pones navigation. Also, the analog isn`t the best i`ve seen. And the MP3 player could switch into other songs instead of stopping after playing. But these are minor problems.
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Reviewed by David from Australia on 25th Feb 2005
I upgraded to this phone from a nokia 8250 (old yes but it never let me down) as i was travelling overseas and needed a tri-band phone. Upon arriving in canada the phone began to have problems. I would wake up some mornings to find it sitting there with the rhythm lights, screen and keys flashing more or less frozen. The only way to bring it out of this state was to take the battery out and turn it on again as the off key would not work. This happens frequently and has just done it as i am writing this review now back in australia. As for the features? text messaging is slow and frustrating navigating through the phone takes forever and the mp3 feature is overrated. The only feature i found useful is the speakerphone which most other phones have anyway. If you like flashing lights and music buy a torch and an mp3 player this phone sucks i will never buy another motorola.
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Reviewed by Sue from England on 25th Feb 2005
Good music player... but really slow to respond
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Reviewed by jacko from australia on 25th Feb 2005
this phone is simply junk. my mate has one and it is rubbish. its just not cricket. boxc, ur phone is junk
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Reviewed by Patrick from South Africa - Pretoria on 23rd Feb 2005
1st off the greatest phones I've ever owned. Well sad part is that it got stolen three weeks after I got it. I had to go for counseling cos I was addicted my Moto. Now I'm back to my old c350i (pathetic I know). Anyway, back when I still had it. I totally love this phone, I completely dig the MP3 player, the Bluetooth is really responsive. I never really got around to playing much games but the soccer that's on there is complete junk. Anyway, I don't understand why you can't play MP3's and have the phone locked instead of having it unlocked and not being able to put it in your pocket so you can walk around without attracting too much attention. I managed to solve this problem by loading all my MP3s to the 'Sound Player' instead. That way I can also use it as a ringtone... (*grins*) I also found that the battery doesn't last very long (3 days max). It used to freeze up sometimes and I'd have to switch it off and back on again, which is seriously frustrating. I'm working on getting another one soon. Hope they don't steal it too... Spread Moto Love
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Reviewed by James from London on 20th Feb 2005
This phone is very good.nice design.Definitely recommend dis nice mp3 ringtones.
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Reviewed by Chris from Great UK! on 19th Feb 2005
This phone is definatly worth 5 stars! It is the best i have ever had and i have had lots in the past months looking for the best phone and now i have finally found it! i reconmen anyone to buy this! they sell it in argos for 109.95 the cheapest price on the highstreet! and its weel worth tht money becuase u get evrything u need 2 make it a mp3 player!! :D I love this phone and will be keepinmg it for a long time thank u motorola for bring out such a gr8 fone at a low cost. Miles better than nokias
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Reviewed by dad from dad on 19th Feb 2005
This fone is totally rubbish.i hate it. slow response time. nothing good bout it. take my advice. it iz a con.
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Reviewed by ronzy from on 15th Feb 2005
this phone is gr8 it has everything in it but the only problem is th@ u can't record a video on it
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Reviewed by Mark from England on 11th Feb 2005
I got a E398 4 xmas and fink its a gr8 phone. It has a Mp3 player on it with suround sound. It is exellent quality. The camera is also very good and it has a flash and 4x zoom. The preloaded games are fun and entertaining and u can download ur own games as it is Java compatible. It has Mp3 quality ringtones with options 2 download more. U can make ur own ringtonez with motomixer. It cant take videos but it can play them. The phonebook can hold lots of entries. The fone even has flashing lights 4 when ur in a disco.The messages are easy 2 write with predictive text. The only thing i hate about the phone is the network T-mobile. U cant get it on any other network as it is exclusive. The fone is also gr8 4 buisness users (as it is bluetooth compatible) as well as teenagers. I personally think it is a fantastic fone 4 129.99 and is even better than most of the new fones that are coming out 4 200.
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Reviewed by Andrew from Australia on 10th Feb 2005
This fone is great, even better when you phreak it..... I don't know why ppl think all the fones are rubbish, all you lil kiddies only look at the messanging service..I fyou want msg fone get a standard nokia. Motorola is made for high quility sound and service not for the lil kiddies to use for msging there stupid messages.
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Reviewed by SSSSS from UK on 8th Feb 2005
Excellent phone but can anyone tell me how to make it ring for more than 10 seconds??
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Reviewed by Gregory Thomas from USA on 7th Feb 2005
I've enjoyed the E398 for about two weeks. I ordered it from e-bay and received it new from Hong Kong. This evening it emitted a loud high constant tone. All screen pixels were on monotone yellow-white. After about 10 seconds I removed the battery. I've recharged the battery. Menus will not display with the charger in and the phone will not turn on with the charger removed. I wonder what happened?
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Reviewed by Shoaib Solangi from Pakistan on 2nd Feb 2005
I've loved it ever and i got it.This is the only phone i like than mpx200
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Reviewed by ryan from Philippines on 1st Feb 2005
i cant open the games menu in this phone. ive just got bought it the other day. does someone know what "no installed MIDlet suite" is all about because it always comes out whenever i access the games menu. please help
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Reviewed by michael from Australia on 30th Jan 2005
am i the only one that doesnt like this phone? sure the features are all there but its the little things that just annoy me. the fact that the only msgs that can stored are on the sim card therefore reducing the amount of msgs stored to a tiny 20! also my phone just keeps freezing up and it is only a few weeks old. this phone is annoying i want my nokia back dammit!
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Reviewed by John Clowsley from uk on 29th Jan 2005
Excellent phone superb quality incredible sound easy to use, BUT how do you turn off the keypad tones????????
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Reviewed by Habib from Lebanon on 26th Jan 2005
Reviewed by brad pitt from america on 3rd Oct 2004 itz da bst fone inda world i bought dis fone last week 4 179.99 frm lx directn it iz an amazin fone i luv da mp3 n camera itz da top m8 .... now for my reply wow brad...didnt know u posted on a UK website, obviously your acting talents overtook any schooling career your parents wanted you to persue
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Reviewed by Kurt from South Africa on 20th Jan 2005
This, being my second Moto E398 (1st one waz stolen *sob*), must without a doubt be the nicest phone i've ever had! Between the time the first one disappeared and now, I had a 6600 which was brilliant! Oh the apps! The lovely Apps! But, the E398 is great because you don't have to configure/install/set up anything to enjoy it's features. Perhaps like me, charge him up, plug in the cable, upload ur fave trax n pix and bingo!! One feature I would've really enjoyed on here is a radio but hey, you can't have your bread buttered and eat it... My bro has a V600 which is tight but, I won't be able to swop! Great phone...
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Reviewed by John from uk on 19th Jan 2005
I bought this outstanding phone at Christmas...I can tell you it's excelent...I am extremely pleased about it and happy, as you all know how it feels to listen to mp3s during classes and breaks...Now regarding the camera I can tell the pictures are excelent, the nightvision is much better than Motorola E365's (my last phone) Buy it cos it deserves the money. You can do a lot of things with this phone...in one word it's "perfect" for students!
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Reviewed by John Hurd from Germany on 18th Jan 2005
I've had the phone now since shortly before Xmas and am generally happy enough with it. The disappointments are mostly due, I fear, to my not being a part of its designated 'Youth' target group. Anyway, my observations: The E398 certainly looks good and is fine for larger hands as the keys are also quite large. It is light and the screen itself is large and bright away from direct sunlight. The camera on normal aparture produces good results for a mobile - just about printable on a good, bright day. Main disappointment here is that although there are two zoom modes, the use of each reduces the picture size so that on full zoom you end up with a pic about the same size as the mobiles display with no chance of any corrections with graphics software. Still, this isn't supposed to be a digicam after all. I haven't used the software included for creating any mp3 lists but it is simple and effective for switching data between phone and PC. The kids might love having flashing lights to go with their music. For me, in my forties, I find the lights irritating and wonder why anyone would want to listen to music on the built in speakers - they remind me of hearing John Peel on a hand-held tinny transistor radio in my youth. They also mean that everytime the phone rings it vibrates a bit even when not on vibrate mode. When I did try to download my own ringtone it took a couple of minutes to handle 25 secs of mp3 so I wonder how long it takes to download the hours worth of music that the included memory card reputedly holds. Three games come with it. Only a boat-surf one has any entertainment value. The football is too small and 'Go Gimps' is just, well, irritating. Other java games can be downloaded but that costs more money of course. It seems in fact that there is plenty available for the kids to download, not surprisingly T-Mobile has added a T-Zones button to make this dead easy and therefore of course dead expensive. Obviously someone said 'Lets sell a mobile to the kids with easy access to downloads so they spend a fortune. Most important, make sure the free games are so naff they go online for better ones'. If you want your own ringtone its easier and cheaper to make it yourself with Nero etc. I read somewhere that the E398 should have a dictating machine onboard but maybe this was taken out to make room for more flashing lights. A video recording facility would also have been preferable to pulsing lights but this is also missing. There are also a lot of wallpapers and ringtones which is fine except that they cannot be deleted so they waste space and make looking for what you DO want slower. Sending messages is okay although rather slow and irritating when the phone makes suggestions for what it thinks you want and then you have to change it. This all sounds rather complaintive, Put simply the phone itself is fine - it's largely what has been gadgeted in that's annoying - but as I say, I'm not part of the target group. If you are then maybe you'll love it. Just go easy on the downloads for your pockets sake.
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Reviewed by Sarz from Australia on 14th Jan 2005
I think the Motorola E398 is a totally awesome phone! I have recently purchased one, and can find no faults with it. The phone has a great design and fantastic functions, the mp3 player is gr8! The only missing function that I could find is that the phone does not allow you to record videos. Motorola is the BEST phone company in the world!!!! xxx ooo
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Reviewed by A from Australia on 12th Jan 2005
Junk. My review will not address the features of the phone, unless there is a major problem with that particular feature. The last review I read on this quite possibly the most over-hyped, and useless handset the Motorola E398 said in conclusion - "best handset ever". Well, all I can say to that is the person was given one free, since that's the only way I would even say anything positive about it. For the rest of us idiots, who fall for the marketing hype that dodgy companies like Motorola sink millions of dollars into in preference to actually delivering a worthy product, we have around 2 years to get used to the limitations that Motorola feel we need to experience in order to experience the urge to upgrade to one of their models that aren't software-crippled versions of their "premium" products. If you are someone who is fed up with Nokia, please read this review carefully before exercising your freedom of choice. In summary, if you want dinky little lights that flash with calls & your surroundings, then this is the phone for you. That's if you don't mind putting up with the things listed below. If you want a functional tool & game player, this is not the phone for you. I will start with what this phone doesn't have, and either could easily have, save for product tier marketing, or simply bad design. Firstly, the nice display is completely wasted since only a fraction of the top line is used for signal & batt meters. Moto in their infinite wisdom has decided that you'd much rather look at your funky little wallpaper rather than see easily if you can use your phone, or not. 4 level battery meter, and signal strength meter that measures 5mm square - need I say more? FM radio - wow, none here, almost standard on other brands. MP3 - For some reason, I can't even upload 3mb MP3 files. Looks like I'm going to have to convert my collection to 64kbps or less. Voice notes - amazing, since it records voice dialling, no additional software/hardware needed, but not available. Video - you can play, but not record - amazing. Keypad lock - 10 years ago, the 2 keypress lock idea was cutting edge. Others have implemented simple auto locks since then. Moto hasn't caught that particular train yet. Clunky keys - soft/hard, weird key response. Joystick key one of the worst I've experienced. Slow startup - Takes 10 seconds push on the power key to realise you want dearly to power on your phone, then you will wait another 20-30 seconds for the "funky" initialisation screens & slow network search to complete. Games - I've played great, responsive Java games on a wide array of phones. This phone is way behind in the execution of Java apps. Poor response time, makes games anywhere between frustrating to play to downright a waste of time uploading anything to it. Vibration alert - wow, this is generally a feature that was out in even entry level phones 6 years ago, but Moto has decided that you will want either, or - not both ring & vibrate at the same time. If you rely on the bass notes of the speaker to alert you in noisy envioronments, you will miss calls. Dodgy software - when scrolling through menus, you hear at random, clicking/thumping from the speaker. Keep in mind, I've only been using this particular materpiece for 4 days (and yes, I have read the manual very carefully). I have a Nokia 8310 that this phone was to replace, and guess what? Although I'll be paying for it for 2 years, this phone is going on ebay (of course at a substantial loss to me) to get the useless thing out of my sight. In terms of pure functionality & ease of use, my 8310 runs rings around this product that came out 3 years later. Bottom line - Don't beleive the hype, poorest execution of a luke-warm concept I have seen in years! Nokia, you have won yourself a customer for life...
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Reviewed by Refryder from Brunei Darussalam on 12th Jan 2005
This phone really rock! It's really a WORTH BUYING =). Why? Because it is a phone which have Mp3/Movie Player + VGA Camera + 56k Large screen + Very stylish&solid + Organizer + JAVA Games + WAP + Bluetooth = MOTOROLA E398
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Reviewed by Charlie Griffin from N'castle, England on 11th Jan 2005
Got this phone 2 weeks ago if that. Was loving it. Got it free with a contract and was having great fun playing with it. Then today I sent my mate a video via bluetooth to his Nokia, but instead of selecting copy I selected move. So I lost my copy. Ne bova me marra will send it back to us. He sends it back ne problems. Gets home, bored so i thought i'd watch it again. Screen goes corrupt. Phone Locks up. Buttons unresponsive. Teks the battery out. Puts it back in. DEAD. Bloody thing wont come back on. Any body else had this problem. Or is it just my phones knackered. Pain in the behind as its got all me numbers on and a divn't kna nen of em but me Mams.
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Reviewed by Axl from USA on 10th Jan 2005
thought it was junk at first but den got the mp3 workin hela kewl gud pics tones mp3 an you can call people
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Reviewed by Neg..! from Denmark on 8th Jan 2005
OMG ! I'm 15, my dad bought the phone for me 2 days ago.. and.. I LOOOOOOVE it..! it's so FUNKEY.. and it can do all these cool stuff. It's just amazing! before I had a Nokia 3310.. hehe... it sucked.. I just cant turn on the stereo headset.. well.. the phone is just great.. Loves it!
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Reviewed by Henry Widd from UK on 3rd Jan 2005
Wow, this phone has some great hardware - and therefore loads of potential, so it is a pity that they got monkeys to write the software! It is as if they have not bothered to test any of the features for usability. - I won't go into details but suffice to say that the phone could be excellent if Motorola read some reviews and did a new software release that could be downloaded from their site.
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Reviewed by Tasha from England on 3rd Jan 2005
This phone is totally not worth the money take it from me i'v had it two weeks and i already want to sell it. if you thought the fact that its a MP3 player as well as a phone was good forget it i'v been trying to send music from my PC to the phone for the two weeks i've had it and it doesn't work i think they purposly give you a rubbish USB lead instead of the much quicker bluetooth one you can have and rubbish software that crashes your computers everytime you use it cos thats happened to me so that you can spend an extra 50 pounds on the bluetooth PC connection and disc. It seems to be seconds slower than you when you do any thing and if you hate dictionary than you'll have to get rid of it every time you use messages. when you turn your phone off you'll have to reset your ring tone or if you put it on silent you'll have to reset your ring tone. My advice to any one is don't buy this phone it would be much cheaper to buy a decent camera phone and MP3 player seperatly. and if y ou want flashing lights get a flashing orb from argos for a tener.
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Reviewed by Anak Agung from UK on 16th Dec 2004
This phone is so great; I tought I said goodbye forever to Motorolla after a big upset with MPx200. But this thing rocks; connection with PC is so easy; batery life is not bad at all, very nice look and feel, screen is brilliant, and tons of other neat features with very good price.
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Reviewed by JRGandara from Brazil on 15th Dec 2004
I tried for two days getting acquainted to use this phone. The size, sound, keyboard and joystick are great, but I have to tell you. More important to me in a cell phone is phonebook and PIM functions. This feature is rubbish on this phone. Is a pain to search a contact. My phone is with call divert on and I can't turn it off. I turn it off and it is on again. Sometimes the phone hangs and you have to turn off and on to get controls back. The video playback is a joke. It's like a very slow gif animated. Transfer mp3 files using USB cable could take forever. Using a card reader is fast, but you have to take battery off and deal with very delicate slot. I didn't like it. Controls feel unresponsive sometimes. A kind of slow operation phone. Don't get me wrong, if you don't mind about phonebook and those annoyances, great phone.
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Reviewed by Peter from Switzerland on 14th Dec 2004
Sorry, but this really sucks! Yes, the phone looks great and the loudspeakers are great too. But: If battery goes low, there is a beep every few minutes (for hours to go!) that cannot be switched off! Searching in the phonebook you can only with entering the first letter. If you got 30 people starting with F, you'll have to click your way down to the right one! Which is slow. Also when writing sms, the phone lags behind a lot with the writing. Especially when erasing backwards, uups, and out of the sms you are... When changing sim-cards (i travel and use different cards), many of the phone's settings (ringer setting etc.) are reset and you have to set up your phone again. I'm selling it, had it 2 weeks only. Anyone interested? And i forgot, sometimes, a certain setting hangs, you have to switch the phone off to make it work a again (eg. setting a ringtone). Well, the memory card is behind the battery. You dont want to change it too often. Definitely my first and last Motorola !
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Reviewed by craig mcleod from uk on 13th Dec 2004
a good phone not the best but good for the cost. replacment parts will not be made availible . it was a good efort but not a must.
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Reviewed by freak from singapore on 13th Dec 2004
this would be more of an advice than a comment. firstly.. the motorola E398 has a good vga camera, the reason it hasn't reached the 'very good' stage,is because when u capture a dark image(eg object is black in colour) the object WOULD NOT appear as purely black. instead, it will appear as a not-so-interesting combination of black and tiny red polka dots! this is highly annoying, and the flash only proves to be more of an aggravation. in a dark room, take a self portrait of yourself with the flash on, this is what u should expect : outline of your face + black-and-red-pokla-dots blackground that points to the lousy camera quality. HOWEVER(thankfully!), the camera can capture amazing pictures in the day.this camera's capability is more clearly shown in capturing sceneries..FANTASTIC! also,the camera viewfinder does not fully take up the area of the screen. it only occupies 2/3 of the screen and can be quite dissapointing. this phone lags alot.. every single button pressed crea tes a <1 second lag,always the main cause of ur loss in 'pinball'.. the messaging lags like 'sceond to none'..u use the dictionary(dictionary is hard to use too,compared to nokia's), and then type 'i love this phone', it'll take five seconds for all the letters to show up on the screen. wad it does is, it slowly catches up with your typing,LETTER FOR LETTER!! the software tt comes with this phone tt allows mp3 transfer is very poor.(very slow too, i heard) i couldn't transfer a single track to the phone! so i finally decided tt the 64mb flash card would be better used as picture storage device. having addressed all the problems, its up to u to decide whether or not to buy this phone, my advice is, teenagers who sends sms alot, should not get this phone as it slows u down alot. while adults who use this phone for its call function and low cost, feel the need to get the motorola E398 because it will not dissapoint u. this phone does not hang or shut down automatically ;)
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Reviewed by ludee from phillipines on 11th Dec 2004
man! this fone rocks! whoever said its no good is missin out sumthin. if you are a music addict, this fone if for you! i love the sounds/mp3/speakers so much. now, motorolla had came up with a very excellent fone! keep it up!
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Reviewed by vishal from india on 8th Dec 2004
it rocks man it rocks , nokia 6600 sucks as it is mono
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Reviewed by Bear from UK on 6th Dec 2004
WHat a Great Phone! the sms system is great! it remembers your other spelt words. Also the Mp3 player is GREAT! with a removeable memory card and thats not all pop email! great head phones that come with it also the speaker phone is really good for when you drive in the car. Make your own ring tones or make your own MP3 ringtones! Dont forget this phone can fully interact with your pc with a USB and syncronize with your address book in outlook express. The First phone with to speakers and its stereo sound! do but this phone its the best on the market especialy with a mp3 player.
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Reviewed by Kellyn Tan from philippines on 4th Dec 2004
my previous phones were nokia 7610, and p910i. I basically change my phone after a few months, so far, i think i will stick to this phone for a long time. it's small, features are so, so. once in a while i miss the features of nokia, like managing the contacts, video recorder, saving unfinished sms in drafts. i think for a java phone, this is okay. one thing i like about e398 is the great sound for the tones and the attractive lights. the picture quality is so so, average. i am into ring tones. one big plus about this phone is that isync recognizes the contacts. unlike nokia and ericsson. i am so much tempted into getting the v3, but the prices are still high and i just got this phone for just a week. but comparing the features of v3 and e398, they are basically the same... except for the flash card which e398 has and the aluminum body of the v3... for me the memory is more important, that is why i am sticking to the e398. but the form of v3 is calling me and my mac. the size of the e398 and the grip on the phone is good, easy to slip in the pocket in having to attend to a patient. i haven't played with the motomixer though... am still looking forward to that. bluetooth is great, works well with mac and a generic bluetooth headset. screen is great too for a 65k, similar to 252k of ericsson. one thing might entice me to go nokia again, if the 6630 arrives here... and videoconferencing really worked out in our country. i still keep a 9500nokia and hp 6300, for my patients list and isilo usage respectively. this is a good phone for the pocket, but for pda, professional use.... others are still better. i cannot wait for the mpx. we don't have it here yet... maybe by then i can cut down my toys to 2.
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Reviewed by Philip from UK, Derbyshire on 2nd Dec 2004
Well okay, this phone is junk! I'm sorry... but it is. I paid 200 for it and it doesn't work properly! Whenever I have a incoming call it diverts it right away. Despite changing the settings over and over again. It just wont save! And is very aggravating. And nobody seems to care, I've rang T-Mobile and Motorola.. sent them dozens for emails and no response Also I paid for a phone not a Rap Disco Jukebox. Valuable space and memory on the phone is taken up with promotional music, wallpaper and screen savers that you can't delete! The phone is slow and your limited to two skins on it. The rhythm sensitivity lights stay on for only 10 minutes at a time. You cant remove the T-Mobile name on the main screen. The chassis of the phone was different to the one on the box. I'm really annoyed and very disappointed. I'm sending this back! Think ill stick with Nokia and Vodafone
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Reviewed by mikee from U.S.A. on 2nd Dec 2004
This phone is off the hook! I love the styling and the features rock! I've never had a phone with TWO SPEAKERS! Surround too! The phone vibrates along with the bass of the songs. The menu is kinda trick at first, but, i figured it out after like 2 days. Also, the phone kinda lags when using the menu and when i text. The only problem I had was the software that came with the phone. It's not really compatible with Windows XP. Overall, this phone is great!
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Reviewed by from UK on 2nd Dec 2004
Its brilliant! The sound quality is outstanding, it looks great, the cameras top quality and the rhythm lights are so cool. It's also got some fun java games, bluetooth, gprs and the motomixer which lets you create your own ringtones. And just to top it all off its got expandable memory using little transflash memory cards. You can use it to store more photos, mp3s to listen to on the amazing built in mp3 player, games, wallpapers, videos and ringtones. This phone is definitely worth investing in if you are looking for a feature-packed mobile phone combined with an mp3 player.
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Reviewed by John from England on 1st Dec 2004
The phone is so good.Since i bought this phone,i always played it.But it not have radio like Sony Ericsson K700i.Anyway this is good.
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Reviewed by Andrew Noray Trinidad W.I from UK on 30th Nov 2004
This phone is the greatest mobile ever built,its so small and easy 2 use plus the features r easy 2 use only thing though i never got enough time 2 go through the manual,its like reading the holy bible but this phone is a must buy.
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Reviewed by Neil J from England on 29th Nov 2004
An excellent little phone. Screen is brilliant, far more advanced than anything Nokia produce at present. Sound is clear and loud. Controls and menus take a little getting used to, but are not impossible to master. MP3 player is a nice little toy, reduced Hz quality compared to standard MP3 players, but damn good for a phone. Phone has never dropped a call and has never dropped a signal. SMS and MMS are superb. Blue tooth is excellent with a brilliant signal and pickup. Only one problem...battery life is poor. I am lucky to get 3 days of use, only making 2 or 3 short calls a day, and a few text messages. My old Nokia 6100 used to last 10 days on average, so compared to this the E398 is very poor. In all, a great little phone/camera/MP3 player. Well done Motorola.
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Reviewed by kristylou from uk on 29th Nov 2004
i got my 2 days ago excellent phone and connects with pc using bluetooth brilliant,mine costs 99 from t.mobile and came with usb cable and software for mp3,flashcard good heaphones /hands free well worth more money.
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Reviewed by Charles from Australia, Melbourne on 27th Nov 2004
I love this phone. The Mp3 player is awesome, sound quality from the TWO speakers ROCK. Software for the phone is quite functional. Well worth investing in a 128 meg memory card and a USB SD memory card reader; is a must if you wish to transfer MP3's to your Trans flash memory card fast. You are given a USB cable which plugs into the phone but transfering MP3's was a drag. Overall the phone is great and I'm having lots of fun with it. Well worth the money.
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Reviewed by SteveK from UK on 26th Nov 2004
What a phone!! As a previous user of Sony Ericcson T610, i've got used to the size and weight of the thing and didnt want to move to a flip phone that you could lose in the corner of your pocket :). So come contract renewal time I thought what would be a good replacement. On seeing the deals offered on the E398 I thought it would be an adequate replacement. How wrong could I be!!! It's actually bloody amazing!(once you get used to the menu system). Phone reception is tons better, and the features!!! MP3 player, best camera i've ever seen on a mobile, way better than the T610. Just hope the screen is more visible in sunlight. And T-mobile are offering brilliant deals for new contracts too, loads of 1/2 price line rental and free Jabra Bluetooth headsets too! What you waiting for, go out and get one today!! (and no i'm not sponsored by either T-mobile or Motorola :):):))
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