LG Cookie KP500/KP501 Review
In a nutshell: The LG KP500 is a
touchscreen phone for those on a budget. It's a compact device but
with a large touchscreen display that's easy and fun to use. With
a 3.2 megapixel camera, a media player, an FM radio, Bluetooth wireless
connectivity and a memory card slot, this phone has all the essentials.
Although it misses out on 3G and a top class camera, it has most features
that most people will want. Not always the most reliable phone however.
Review: November 2008. Last updated June 2011.
The LG KP500 is nicknamed the Cookie. It's billed as an affordable
touchscreen phone and in fact there are some amazing deals out there
to tempt you. But before you rush off to buy one, join us in a tour
of the Cookie, and let's find out what's missing compared to more expensive
rival touchscreen phones.
Let's start by looking at what you do get. You get a genuine
touchscreen-driven phone (not just one with touch-sensitive buttons)
that is controlled by pressing virtual buttons and icons with your finger
or the stylus that's supplied with the phone. Pioneered by the iPhone
(and others), touchscreen is the hottest trend in mobile phones, and
it's hard to underestimate the amount of fun that you can have pressing
virtual buttons on a screen. Especially for people like us, who don't
get out enough. In the early days touchscreen phones were often tricky
to use, but these days they're all pretty easy once you've got used
to them. We don't think that the Cookie will pose any trouble, although
some may find the stylus a nuisance. Anyway, great fun to use! The KP500
also has a built-in accelerometer, which simply means that it senses
which way is up and automatically rotates the display. The virtual QWERTY
keyboard slides into view when you turn the phone to landscape mode,
which looks very cool. The accelerometer is also used when playing games,
so you can tilt and turn the phone Wii-style to control movement. You
can shake and flip the phone at other times to control various functions.
It's all great fun, as long as you don't mind being stared at by passers-by.
The Cookie is more compact than most touchphones. And weighing just
89g, it's one of the lightest touchscreen phones ever. But, and this
bit is important, LG have cleverly made the phone smaller without reducing
the size of the screen. When it comes to touchscreen, size really does
matter! A bigger screen makes it easier to use, and the Cookie is definitely
an easy phone to use with its 3 inch screen.
So, the ergonomics are good, and the screen is good. What else is good?
Well, it has a media player that plays most popular digital music formats.
It also has a stereo FM radio. It's got a good web browser. It supports
email and has a document viewer installed. Connectivity includes USB
and Bluetooth, and the operating frequency is quadband GSM, so you should
be able to use the phone anywhere in the world.
Now let's take a look at what's missing.
The camera is not as good as the 5 or 8 megapixel cameras seen in high-end
phones. It's limited to 3.2 megapixels, and there's no autofocus but
this is reasonable when you consider the price. The memory is also more
limited at 48 MB, although you can add a microSD memory card to bring
this up to 8GB. It's not 3G and there's no WiFi, so web browsing probably
isn't a good option, despite the big screen, which is a shame.
Inevitably there are trade-offs between price and features. We feel
that LG have got the balance just right with the Cookie. By removing
the features that many people won't miss, and by installing an average
camera, they've not only slashed the cost, but have also made the phone
more compact and easier to use in many ways. As long as you won't miss
high speed web browsing or the camera quality, you can have all the
benefits of the latest touchscreen phones for a fraction of the cost.
The Samsung Tocco Lite is an almost
exact copy of the Cookie - there's little to choose between the two
phones, except that our users seem to feel that the Tocco Lite is a
more robust phone - the Cookie seems to annoy a few people with reported
Features of the LG KP500 Cookie include:
- 3 megapixel camera with digital zoom
- Video recording
- Touch sensitive screen: TFT LCD, 262k colours, 240 x 400 pixels
- Handwriting recognition
- Music player (MP3/AAC/AAC+/AAC++/WMA formats)
- FM radio
- Messaging: SMS, MMS, Email
- T9 predictive text
- Document viewer (TXT, PDF, DOC, PPT, XLS)
- Ringtones: 64 voice polyphonic ringtones / MP3 ringtones
- Java 2.0 games
- Phonebook (1000 names)
- Memory: 48 Mbytes plus microSD memory card slot (up to 8GB)
- Connectivity: USB 2.0, Bluetooth
- Internet: WAP 2.0, GPRS, EDGE, web browser
- Vibration alert
- Quad band
- Size: 107 x 55 x 12 mm
- Weight: 89g
- Talktime: 3.5 hours
- Battery standby: 350 hours
LG KP500 User Reviews
Love your mobile? Hate it? Please share your experiences to help other
people choose the phone that's best for them. Please do not review this
phone if you have not used it. This is a review site, not a forum, so
please don't just ask questions. Please do not use swear words or offensive
language, and please, no advertising!
Average rating from 144 reviews:
Reviewed by sanjay punjabb from Bangaladesh on
18th Sep 2012
Reviewed by paige from wales on 9th Sep 2012
just got one its a great little handy phone for all ages <3
Reviewed by joe from UK on 1st Jul 2012
bought this second hand for £20. Seems to be a few years old but it
works perfectly still. The touchscreen is great so I disagree with those
saying it loses sensitivity. Its a good size and easy to use. I find
it better to carry around than my iphone which is a clumsy size and
a worry to drop. Its a secondary phone but I love the feel of it. Not
for internet use though coz I only use wifi on phones and even then
only for essentilas like email. 8/10
Reviewed by Leigh from Scotland on 23rd May 2012
Phone is pretty good overall. Got it around 2009, worked well for me.
The touch annoyed me its pretty slow, rubbish camera and rubbish internet.
It would make noises when low battery even though its on silent which
didn't go well in school. Was pretty good for my first touch screen
phone: i thought it was amazing then! Now I've replaced it with an iPhone
4 :) makes my hate the cookie. But seeking as my iPhone got put in the
washing machine I'm temporarily back to the cookie. Its slow and pretty
annoying but even so i still love my little cookie ;)
Reviewed by Marianne from Cornwall, England on
22nd May 2012
I love my cookie. I have had a number of phones and always go back to
my dear old cookie. Just bought a new plastic cover and it looks brilliant.
I don't use my phone for the internet, too expensive on pay as you go,
so don't know what its like for that but for texting and calling, I
have no problems at all. It is easy to find names in the contacts and
I have my 6 most used on the front on speed dial so even easier. Overall
I think this phone is a good budget phone and should be rated as 5*
Reviewed by Arpita from India on 21st May 2012
This is the worst mobile phone...
Reviewed by someone from dunfermline on 5th May
I had this phone for not even three days and the battery was already
broken (due to not right sizing) !!!!
Reviewed by Peter Appiagyei from Ghana on 30th
My phone's bluetooth and radio has never function since the i bought
it. I once tried flashing it but still not working.
Reviewed by marium hussain from england on 24th
i think the lg ccokie is not a very good phone beacause its touch sensitivity
is bad and web is too slow!!!
Reviewed by Georgia from Wales on 22nd Apr 2012
I got the lg cookie for Xmas 09 and loved it! Bought the blackberry
curve last year but have since gone back onto the cookie!
Reviewed by beth cotton from england on 18th Apr
i thing that the lg cookie is a absoloute brilliand phone so what you
lot are saying is juse stupid
Reviewed by Kaylen from England on 30th Mar 2012
Good touch screen but is slow and I've had many problems during the
6 months ive had it.
Reviewed by John from England on 14th Mar 2012
Had the phone 2 years and all phone, text, touch screen features work
However the web is sooo slow. I hardly use it. tried to update phone
but the USB cable does not connect me to my PC.
Reviewed by Sammy Smiuth from England on 8th Mar
Read some of the comments, I bought this off e bay for £22, couldn't
be happier with it, great, easy to use (I'm 58 years old!). The touchscreen
is brilliant, someone reported battery lasting only 4 hours, mine lasts
a week! Even at brand new price this is definitely a great little phone.
Reviewed by Hi from Hi on 25th Feb 2012
It's ok for a phone but it's not a smartphone not a wifi phone not a
Reviewed by AMPOFO from GHANA on 18th Feb 2012
geees....this fone is way tooo much n good bt de battery does not last
for even 4 hours,bt i luv it except for de battery life.
Reviewed by michael from zimbabwe on 16th Feb
very gud fon. i would buy exactly the same fon if lose this one. been
with it for a year nw and dont have any problem with it. thank you LG.
Reviewed by Ananda from Bangladesh on 6th Feb
Its a awesome touchscreen phone. It is stylish. The camera is good too.
And its in my budget...
Reviewed by shami from pakistan on 30th Jan 2012
very very nice cell phone
Reviewed by Eliza-Rose Elizibeth from ENGLAND on
26th Jan 2012
well I have had this phone for about 3 to 4 years and the camera is
fab,strong signal finder basically it is a fantastic phone.
Reviewed by Emily Scruton from England on 17th
Were do I start? First of all, the touch sceen; It's TOTALLY out of
calibration, and no, I cant recalibrate it, and when I could, it wouldnt
work. I'm now looking for a new phone, and getting the Samsung Ch@t
335. I can't send texts, read texts, ANYTHING. I can only make and reviece
calls. VERY poor phone. Wouldn't recommend iy to anyone ever. I'd rather
have a rio, than an LG. Awful phone, always has been from the week I
got it in 2010. Sorry, but you've lost a loyal customer, think before
you bring out rubbish phone LG.
Reply by Lolo from England on 7th
It is a really good phone, my sisters wouldn't work so we took it back
and replaced it and we love them. Sorry yours didn't work
Reviewed by Aimee from UK on 16th Jan 2012
This is the worst phone ever! Bought this in 2009 & yes it has lasted
long but my my, where shall i start?? Phone freezes every other day,
the phone rings random people even if it is in my bag fully locked,
have to charge it every night...completely unreliable...oh and another
thing is if it is low battery and its on silent it'll beep 3 times loudly
every 5 minutes!! Beware of this! LG, you have just lost a loyal customer.
Reviewed by agata from uk on 14th Jan 2012
i really like my lg cookie, and iv dropped it, spilled stuff on it other
stuff but it still works perectly, i love it! i would recommend it!
btw iv had it for 1 year and before that it was my moms for 2 to 3 years
Reviewed by RAVI from INDIA on 12th Jan 2012
350 HOURS STANDBY, WHAT RUBBISH! STAND BY IS NOT MORE THEN 24 HOURS,DISPLAY
GET SCARCED IN JUST 3 MONTHS, & KP500 MOB BODY IS NOT AVAILABLE IN MARKET.IN
SHORT, NEVER BUY THIS PHONE.
Reviewed by lol from lol on 8th Jan 2012
do not buy mine scrached within 7 days
Reviewed by ric flair from Uk on 6th Jan 2012
i have a lgkp500 phone and when i try to send a video to some one it
will not allow me to and it ticks me off and kettles my swede making
me annoyed it does not perform for reasons un known to me.ric flair.
Reviewed by aka d king from India on 6th Jan 2012
it is the best one///// u can use it roughly and in u feel that its
performance is never changed...i love it
Reviewed by Antoine Johnson from United States on
4th Jan 2012
OMG!!!!! THIS PHONE!!!!!!!! AMAZING!!!!!!!!!
Reviewed by QWERTY999 from india on 23rd Dec 2011
this is the worst phone ever!!!!! the touch sucks!!! it types the wrong
letters after only half a year!!! never buy it!!
Reviewed by santosh dahal from nepal on 23rd Dec
The products of LG(Life's Good)is really a amazing and life guaranteed
product. Its features are surprising and its look-up also increases
its beauty. I am sure one who buys LG products will always effort for
its product. However, i think that LG company must reduce its product
price so, that all one wants to use the product can do soo....
Reviewed by katie from england on 19th Dec 2011
I bought the LG cookie, it is simple and easy to use but the touch screen
often needs calabrating. its a really nice phone though but somtimes
a bit annoying!
Reviewed by Guardianz from United Kingdom on 17th
I have a 16gb SD card in mine and I have loads of stuff on it :-)
Reviewed by Zoe from Mexico on 12th Dec 2011
This phone is terrible. Its touch screen loses its sensitivity, there
is not enough memory on it to have even 5 songs on it without a memory
card that still only holds 8GB so you might as well buy a IPod that
can have eight times the amount of memeroy on it. I could go on forever
about this phone. So do not buy it, as it is a waste of money.
Reviewed by bob from Ireland on 9th Dec 2011
Don't buy this phone. The touchscreen looses all sensitivity after a
few months and after a year it will be so bad that it will take ages
just to send a short text because it keeps pressing the wrong letters.
This phone has put me off touch screens.
Reviewed by shahvir from switzerland on 9th Dec
well i have this phone and i am only ten but so far its the best phone
i have ever seen
Reviewed by Lawrence from South Africa on 8th
I lve my cookie i've bin using it since 2010. Wel theres sumthng whch
mks me to stick wd my cookie, web browser. I lyk livng online on enternet,
so my cookie do al dat easy 4me. Thnx.
Reviewed by Broy from Nebraska on 6th Dec 2011
This phone absolutely sucks its the worse phone iv ever owned its touchscreen
lags atleast 3x every text its camera sucks its battery charge last
about a day or less i freaking hate it this is currently my second one
and they both act the same it has almost no useful apps the games are
terrible the it never recognizes the profiles its just a terrible phone
and if there was an option for no stars i click it in a heartbeat....terrible!
Reviewed by prashant from india on 5th Dec 2011
don't bye this phone . this is wastage of money ., its touch sensitivity
is very poor .
Reviewed by James from England on 3rd Dec 2011
I think the LG Cookie is a good phone. Very reliable. When you have
a screen protecter on then the touch isn't a sensitive.
Reviewed by Chloe from Scotland on 2nd Dec 2011
I absoloutely HATE my lg phone. I've payed £160 for it to be fixed 4
times, and it breaks on its own whenever it feels like it. Pathetic.
Reviewed by Chloe from England on 22nd Nov 2011
My mum got me an LG cookie almost 2yrs ago and I had it for about 18mths
before buying a HTC wildfire S. I really liked it at the time because
it was a relatively new phone and it was a touch screen and PINK! I
like the stylus (which I lots on a plane!)which you can use to text
and draw on the drawing panel but the sensitivity is not the best lets
say. The internet is rubbish but it's not a smartphone so isn't designed
for that to be fair. The camera is a satisfactory quality. Overall I
give it 5.5/10
Reviewed by Natalie Nicole from Singapore on 16th
Hi all I just felt that Samsung phones are so much better than LG phones.
I've got a LG Cookie but the newer version and I was completely disappointed
with it. At first I found it alright, but after a while, I felt that
the touch was very unsensitive and the phone has quite a small touch
screen...more over the functions are lacking. A normal Samsung Galaxy
Mini which cost relatively even lesser(I feel) is better since my brother
is using it. Of course, you can try optimus 7 and others who are better.
Love #NATALIE NICOLE
Reviewed by Ibrahim from England on 14th Nov 2011
I've had one for around 2 years, hasn't given me any problems. EXELLENT
Reviewed by linsy from england on 11th Nov 2011
The handwriting is cool
Reviewed by Jason from England on 7th Dec 2008
This phone is excellent for the price. Got one recently and am really
happy about it. Previously had a Viewty which was fine but this is thinner
lighter and has a hidden stylus which is great. Altogether impressed
with this phone but only thing I miss is a flash on the camera for night
time or indoor shots but other than that this is an excellent value
for money phone!!!
Reviewed by Haseeb Sheikh from England on 6th
I got this fone from gumtree manchester, went and picked it up. £90!
brand new in box and unlocked! i have been using it on virgin and orange
with no probs. the camera isnt as bad as evry1 says! i took some pics,
sent them in2 bbc who displayed them on tv, it looked amazing on my
32" hd tv. ITS A GR8 FONE!!!
Reviewed by Alanf from England on 6th Dec 2008
Had it about 8 weeks and find it a great little phone. Very intuitive
menu system and lots of features for the money. The camera is a bit
on the low quality side especially indoors as there is no flash and
no autofocus. The music player and radio are not bad quality. I have
had a couple of glitches with this phone i.e. I cannot get the phone
to sync with my Windows Vista computer through the usb lead yet it works
fine through bluetooth. The other problem I find is that it looses words
that I have input into the text dictionary. All in all I give this phone
a 4 out of 5 as it is good value for £100
Reviewed by sophie from liverpool on 6th Dec 2008
this mobile phone is the best phone i have had in my life and i have
had alot of phones i got this phone yesterday and i havent stopped using
Reviewed by Anthony H from UK on 5th Dec 2008
I just picked up the LG KP500 yesterday, probably the best phone Ive
ever had, especially at £97.50 from Carphonewarehouse. I asked CPW if
there had been any returns or reported faults, None! despite some feedback
sites reporting some faults. One thing that is important if your syncing
the KP500 with your PC and its running Windows Vista When loading the
LG PC Suite Software, you might find the setup wizard disappears, after
you select your language. To locate the the setup wizard, click on your
windows button (the button with windows icon on it) it will bring up
the task bar at the bottom of you screen and you can highlight and bring
back the setup screen. Next, (This took some figuring out!!!) you may
also find that the PC and LG Suite cannot find your LG500. Follow the
instructions to set up the PC Sync from the manual, but crucially, when
selecting the USB Connection Mode, you must select the bottom option
"Always Ask" this then allows the LGH KP500 to be recognised by your
PC and the LG Software Suite. This means Windows will detect the phone
and bring up a software management options, so you can "drag & drop"
from/to the phone or you can use the LG PC interface. thats the only
problem I had, and I think its Vista related! Otherwise, a fantastic
phone! excellent price! LG have done very well 5* rating
Reviewed by nicole from northallerton, england on
5th Dec 2008
i have seen this phone on the computer and at the phone shop carphone
were house my mate has the phone and it works realy good has good touch
screen i love it so im gunna buy it for christmas for me hope it all
works realy good and hope i have no problems with it some people that
have rought a letter hate it and it doese not wotk proply but some say
that it works fab and has no problems with it so im gunna stick with
the good notes love the L.G COOKIE phone hahaha xx p.s hope there are
no spelling mastakes if so sorry :D xx
Reviewed by SuperStar__* from UK on 4th Dec 2008
I have had no problem using the software and I am using the Vista operating
system too! I will post a step by step of how to get it working very
soon - you have to use the connection wizard first! Have any of you
Reviewed by Sara from UK on 4th Dec 2008
I fell for this phone as soon as I saw it, read the reviews, couldn't
wait to get it. Bought it from CPW on Sunday, didn't realise at first
that it wasn't doing what I asked, eg putting items on the front screen,
diary entries, saving words in texting mode. I then realised it had
been switching itself off, but not just switching off and re-starting
but everything was being wiped out, including all text messages. Took
the phone back and exchanged it for another, this did exactly the same,
requested a refund, they weren't happy but agreed. Was gutted as I loved
the look, I went and bought the Sony W595, the Cookie was very quickly
wiped out of my memory as the Sony is a proper phone, excellent.
Reviewed by millie from england on 4th Dec 2008
i found this phone rubbish. My touchscreen broke in like a day and you
can't get 6 songs on it only 2! APSATULTELY RUBBISH. i would recommend
the lg prada..
Reviewed by Alex from England on 4th Dec 2008
I just got back from the Carphone Warehose (today 4th Dec) where I had
a full demondtration of the LG KP500 phone and I have got to say the
phone is by far the best on the market at under £100 (plus £10.00 topup).
I was contemplating buying this phone and when I read some of the reviews
on here I was a bit worried and confused as to whether it was a good
reliable phone or not. Now having a full demonstration the phone is
great. I have now re-read the other reviews and it seems that the complaints
are mostly very personal about for example, the ability to text on a
touch screen as apposed to a conventional keypad, T9 (which is crap
on any phone until you get used to it) battery life (which always seems
poor on any new phone becuase of the initial novelty factor use)Phone
re-booting (the phone is in fact like a mini computer and should be
treated as such) working slow ( you may need more memory). All in all
I think anyone considering buying one of these phones should pick a
shop and go and get a demonstration for themselves and not rely on thess
personal reviews, I did and I have having one for my birthday next week.
I would give it 5 stars for now and review it again once I have had
it for a month.
Reviewed by S from England on 3rd Dec 2008
The phone looks dead cool even though its a bit plastic fantastic and
really nice to use so long as you have no intention of using it as a
phone (ie, texts and calls) actually calling is fine, but texting is
a complete nightmare. Maybe i'm just a chubby fingered, hamfisted technomoron
but i seemed to manage to press every "button" with one finger, and
anyway whats wrong with real buttons, and the stylus, god the stylus
can you imagine the looks people would give you if you whapped that
out and started texting away. I got it on my new contract but i'm gonna
get a nokia 6300 tomorrow my advice would be don't buy anything that
doesn't say Nokia or Sony Ericsson on the top.(rant over) I really liked
the touch screen for pics and video's especially the way you can slide
between pics like on an ipod touch or an iphone although having played
on a rich mates iphone, it doesn't compare but neither does the price
so its not a fair comparison. The drawing pad is great fun and the games
aren't too shabby. Its nice and small aswell unlike some other touch
phones i've seen. If you want a touch screen phone for a hundred quid
on payg or free on a £15/month conract you cant really argue but the
touch screen texting drove me mad after 2 texts. I've only owned the
phone for 2 hours so this is perhaps not the most considered, reliable
review ever but i vow never to but another touch screen phone. Only
3 stars cos it's not my cuppa tea but i suppose its a good phone especially
for the price. Peace out, may the force be with you all.
Reviewed by alice from england on 3rd Dec 2008
i got this phone 3 days ago and it is fab! everything works perfect
and i am really pleased with it. the only thing wrong is that my computer
which runs on vista home premium cannot connect with the phone. so can
someone please help me by posting another review on how i do it please?!?!?
thanks alot :) great phone only 4 stars because of the software problem
Reviewed by Aaron from England on 3rd Dec 2008
this is by far the best phone ive ever had, the camera isnt great but
apart from that it has excellent features, touchscreen is good not too
sensitive, good music player etc. although texting is a little bit annoying
but apart from that highly recommended!!!
Reviewed by mike from uk on 3rd Dec 2008
i really like this fone however the dictionary doesnt save new words
once the fone is switched off and on and the volume of the flying dice
game cant be altered. the lg suite works on my vista pc so i dont know
what happened with the other guys. i bought a headphone adaptor on ebay
so i can use my own headphones cuz i didnt think much of the included
Reviewed by ilan from canada on 3rd Dec 2008
obviously there are amazing reviews about this phone. and after using
it for a while i know why. what i can not figure out as how come there
are bad reviews? did these people get lemons? and if they did the seconds
were also lemons? or are these employees of other brands?.........
Reply by martyn from west midlands,UK on
3rd Dec 2008
No,I'm not an employee from another phone company..my LG was naff and
if you read the reviews properly,you will also see that many other people
are having the same problems.It might just be a 'faulty' batch of phones
or something.But judging by other LG models,I very much doubt it.
Reviewed by Amy from England on 2nd Dec 2008
I was so excited about getting this phone, but now I wish I hadn't,
pretty disappointed really. It's very very slow, switches off a lot
on it's own and unlocks by its self. The touch screen for texting is
awful and gets me really frustrated when it doesn't go onto the right
letter. I'm kind of upset to say that I'm selling it to buy a phone
with buttons. But if you don't mind texting very slowly then otherwise
it's an awesome phone
Reviewed by Gareth from Northern Ireland on 2nd
This phone doesn't work properly - official. I ended up trying three
LG Cookies and they all had the same faults. The phone reboots when
opening a business card, the calendar feature is useless and the keypad
is below average. I contacted LG a number of times, and despite them
saying they would call me, they just said they weren't aware of any
of the faults. Their customer service is similar their Cookie phone
- useless. Avoid at all costs and buy a brand that is actually renowned
for making decent phones.
Reviewed by ????????? from londres on 2nd Dec
i love this phone its slim stylish absoulety georgeous the 3 mega pixel
camera us not the highest mega pixel but it is very good you can write/draw
on your own pictures you have most things on this stunning peice of
equipment i love it
Reviewed by tom from london on 1st Dec 2008
sorry, but the LG touchscreens are just not as good as the apples/samsungs
at the moment. This phone is just a run of the mill phone with a touchscreen
of dubious quality. i had this phone for about a week before the screen
annoyed me and i traded it in for a phone with buttons.
Reviewed by Jemma from England on 1st Dec 2008
i got this phone a week tomorrow and absolutely hate it. this is my
second LG cookie and i am so so disappointed. i looked forward to getting
this phone for ages. I bought it last week, and within three days i
took it back. It wouldnt look, the screen went blank and some things
turned to a different language. Then i got another one of it, the same
night i turned it off and when i turn this back on everything resets.
do not get this phone. i think it is terrible.
Reviewed by Bob from UK on 1st Dec 2008
I've not bought the phone yet but have done some pretty lengthy research
(I'm a geek - and proud lol) About 90% of the reviews everywhere are
positive but there are some pescimists that like to compare it to the
iphone! I was playing around with one the other day in the carphone
warehouse and the virtual "buttons" are ok, they sometimes need to be
tapped a couple of times but are mostly responsive, the accelerometer
is an amazing feature that puts it back in the iphone league, the games
are easy to grasp and alot of fun! Go on the carphone warehous and there
is a link that I found interesting because it lets you look at the phone
in 3D!(you need java to see it) Overall I'm proud to say that I'm gonna
get a cookie! well done LG!! *It's a shame you can only give it 5 stars*
Reviewed by Emilie from England on 1st Dec 2008
I've had this phone since 15/11/08 and i have had no problems with it
what so ever except it took me half an hour to turn on which was my
own fault as i had the battery in the wrong way. It is a very good phone
and the camera quality is very good for the price. All of my friends
constantly nag to go on the drawing panel as they find it so amusing.
It is much easier to text on than standard phones and i find that the
stylus is really handy and slots into the phone. I would reccommend
it to anyone . hasta la vista
Reviewed by Charlotte from England Cumbria on
1st Dec 2008
Bought this fone a few days ago, it reboots when playing on a certain
game, every time. The touch screen response is VERY slow, have already
taken it bk, but the new one they gave me has the same problems. Its
a good fone, and reading these reviews i just wonder if ive been unlucky
with the two ivgot. Il be taking this one back again today
Reviewed by Daniel from UK on 1st Dec 2008
Ok i reviewed this phone here and bought this phone a couple weeks ago
for me and my gfriend. All was good for a couple of days before hers
went faulty (cut out in calls, didnt charge properly, messaging didnt
work) so exchanged that at the carphone warehouse. a week later mine
starts playing up (cutting out in calls, became painfully slow to operate,
took 5 mins to do 1 text as the OS was playing catch up with what i
typed) LG dont do firmware updates for their phones so theres no chance
of any problems getting sorted out!! changed it for a sony erricson
c902, much better phone. STAY AWAY FROM THIS PHONE!!
Reviewed by Beth & Mollie from Cambrige,England on
30th Nov 2008
We havent actually bought this phone yet but we both realllllllllyyyyyyyyyyyyyyy
would love to buy it! We saw it in Carphone Warehouse yesturday and
the lady at the desk got one out and showed it to us...WE LOVE IT!!!!!!
It is a real good price for the touch screen! The cool thing is when
you turn it ,it turns with you! IT ROCKS! LOLZ!LOSO(laugh our socks
off). And when i (beth) looked at the Samsung U600 i found out that
it doesnt have a holey part to put little charms on it but. this one
does!!!!YAY! we love our charms! we will write another PROPER review
when we actually get the phone!;)
Reviewed by Jim from UK on 30th Nov 2008
ive had this phone a week now and it has easily been the best phone
ive had, it beats the nokias and sony erricson i have had by far! the
touch screen is great even with the protective film on, not bad speed
on bluetooth, plays music loud enough, camera great. keyboard while
texting is very good and the games are amusing too. best feature - touch
screen missing - WIFI (could have been handy but oh well) most amusing
feature - drawing pad! i definate buy especially as i got it for free
on a £20 contract!
Reviewed by martyn from west midlands, uk on 30th
I wrote a revioew a few weeks ago about a Cookie I took back to the
Carphone Warehouse as it was faulty.Ok,so I exchanged it for another
one and still had the same problem of rebooting etc.The t9 dictionary
is awful as it doesn't remember words either.Took it back and got a
completely different phone this time.Rubbish phoen,looks good but not
at all practical.Good old LG have done it again...classy design but
Reviewed by Nicole from England on 29th Nov 2008
I got this phone for my birthday it is very good get a 2 gig memory
card with it tho, and the picture quality is quite good. good sound
on the music quie easy to text when you get used to it.
Reviewed by Gary Campsall from UK on 29th Nov
The LG Cookie is virtually perfect. Yes people say the video recording
is bad, but its not! Its not the smoothest but its really good! The
camera is fantastic! Touch is really good too! The only problem is even
when you have your earphones in (the ones LG give you) the sound volume
can't go down so only you and no one else can hear it. Basicly, the
lowest volume there is, is still hearable by surrounding people! Other
than that this is a really good phone to get!
Reviewed by Hannah from UK on 29th Nov 2008
"if you get it from the carphone warehouse does earphones & a USB cable
come in the box? does it come with a screen cleanerr 2?" You get earphones
and a USB cable, yeah. No screen cleaner, though you don't really need
one as it comes with a protective cover already on it and one spare.
Faults I have found with this phone; The dictionary on T9 mode is rubbish.
I keep adding words to it then the next time I try to write them, it
says it's not recognised and gives me the option to add it to the word
book again. The phone has reset itself four times in the week I've had
it. Something on my phone is now called "Iy gaher $ 'apps".. which I'm
assuming means "My games and apps". This has happened before and led
to the phone crashing. The keypad lock system. I usually keep my phone
in my back pocket so it's easily pulled out when I get a text, phone
call or want to change tracks on the music player. Last night I was
sat down, and the next thing I know I can hear the sound it makes when
you're phoning someone. I stand up, get my phone out and it's ringing
someone. How it managed to do that I'll never know, but it looks like
I'll have to be changing the pocket it's in, which is frustrating. Bit
gutted I'm stuck with this phone for another 17 months, really.
Reviewed by verity from uk on 29th Nov 2008
I bought this phone on tmobile contract yesterday, got 800mins and unlimtd
txts 4 £35 a month BARGIN but that isnt all they chucked in a FREE WII!!!
and although i found txting on it a bit confusing at first after a hr
of messing around with it i figured it out, i would recommended using
the plastic screen protector though! the games are good and the 'drawing
panel' is like paint so brilliant to have :D would recommend to everyone!
Reviewed by Samantha from England on 29th Nov
I have had it for a week and I'm going to return it now because the
mp3 plays some of the songs a bit weird, the cameras colours are either
too dull or too bright and the T9 has just stopped working.
Reviewed by charlee from uk on 29th Nov 2008
omg this is the best phone i have ever had in my life. the last phone
i had was the sony ericsson w580i and it was rubbish. the cookie is
sooo easy to use .i reccomend this phone ...... DONT HESITATE buy it
Reviewed by Patrick from Ireland on 28th Nov 2008
I just ordered it from eBay. The user interface good but it does take
some time to get used to it. Regarding 3G, I did some hunting around
and it has EDGE, and some people say that's better than 3G. But still
for £100, it's a bargain. Well done LG/
Reviewed by mc nath from london on 28th Nov 2008
3 words i love it <3 x
Reviewed by G from UK on 28th Nov 2008
woww i love this phone, my friend has this phone nd im always playin
on it! i am getting it 4 chrimbo but if you get it from the carphone
warehouse does earphones & a USB cable come in the box? does it come
with a screen cleanerr 2? :):);) taa
Reviewed by Craig Boddy from UK on 28th Nov 2008
I got this phone a week ago, and I can safely say, it's the best phone
I've ever had. I got it on contract from the carphone warehouse, and
i have unlimited texts, internet access (yes, it has a proper browser)
and 100 minutes for £15 a month from orange. I have prefered sony ericssons
for a very long time, i've had a couple of LG's a few years ago, and
they were useless. Rubbish controls, and very basic functions. My oppinion
on the cookie - LG have stepped up to the mark to produce an I-Phone
equivelant which is just as good as the i-phone. yes, there's no wifi
or 3g, but really, this is just me looking for something to whinge about.
This phone is honestly great! one top tip - DON'T REMOVE THE FACTORY
FITTED SCREEN PROTECTOR: you can't get another one on as well as they
can, and the stylus scratches the screen if you dont use one.
Reviewed by Ray Francis from wales on 28th Nov
great phone but problems with the pc suite wont detect phone on bluetooth
connection to transfer files etc and no help using the applications
in it found it confusing to use compared to other suites ive used very
Reviewed by Jim from india on 27th Nov 2008
Why do you write sooooooooooo much just say if it is good or bad!!!!!!!!!!!!!
Reply by Mobile Phones UK from UK on
27th Nov 2008
*Please* say more than just good or bad. It really helps people to understand
what is good about the phone, or what the problems are.
Reviewed by louise from england on 27th Nov 2008
i think this phone is trendy and its just like a ds phone with the styles
(PEN). despite the bad stuff i dont care it is the ultimate phone this
year mostly everyone i know wants it for christmas.so c'mon make it
a special gift for that special some one.
Reviewed by Sreeni V from India on 27th Nov 2008
Got the phone a few days back, and it provides a great user experience.
However we noted a few bugs, which are detailed below. I would appreciate
it if other owners of KP500 try this, and let us know if you also face
the same bugs. Bug1: I used the calendar widget to enter some appointments
and birthdays. However when trying to access a date from the widget
calendar to see the appointments, the phone reboots. It shows the LG
logo and comes back to main screen. Bugs 2: Calendar entries: 1 .when
I save any appointment either as an anniversary or birthday and set
the repeat as annual, it puts around 14 days of additional entries for
the same appointment in all the subsequent months - 14 in Jan, 14 in
Feb and so on. 2. I then changed the repeat to once and saved it, but
that caused the whole appointment to be deleted from the calendar 3.
I saved an appointment as repeating weekly and it saved just fine. However
if you give an expiration date for the recurring appointment, then the
whole appoitnment is deleted from the calendar Bug 3: Alarm I have saved
a second alarm on my phone. However when the 2nd alarm rings, it shows
the name/text from the 1st alarm, which reads Morning Alarm Bug 4: Syncing
with Outlook I tried to use the sync tools to upload my contact list.
I tried to upload from Outlook 2000 on my home computer, and Outlook
2003 in my laptop. It does not work with either. It starts to sync,
reads all the contacts in Outlook (around 293 contacts), and then disconnects
connection to the phone and provides a message that 'Synchronisation
failed', but does not provide any comments/feedback about why it failed
We are still checking out all the features and will post more bugs as
we find it. I am however keen to know if anyone else is facing the same
Reviewed by shannon from united kingdom on 26th
i love this phone its great! the touch screen is easy to use and i love
Reviewed by lizziainga from zimbabwe on 25th Nov
this is very cool.
Reviewed by joe from canada on 25th Nov 2008
i love the people who compare it to iphone, how can you?! this phone
costs a fraction of the iphone! but if u must compare it to the iphone
then please: missing in cookie is the 3g, wifi. but the cookie has and
missing in the iphone: hand writing recognition, video recorder, conversation
recorder, bluetooth file transfer. it is lighter then the iphone by
45 grams! and is smaller! and again the price difference is unbelievable!
if u r looking for wifi or 3g this phone is not for you. but for ny
other use NOTHING! can beat this phone for this price and at even phoens
that cost more!
Reviewed by will from uk on 24th Nov 2008
great phone for the price
Reviewed by Jimbo from UK on 24th Nov 2008
I've had the Cookie for 5 days now and on the whole I am very impressed
and highly recommend it. The only real letdown is the quality of the
picture camera. For £99 on PAYG it's a great phone, and the fact it's
touch screen makes it even better - a poor-man's iPhone of course as
it lacks 3G and Wi-Fi, but this can handle MMS messages and has a video
camera... Good points: Nice big, clear screen. (240x400 pixels) Screen
protector - provided - works perfectly, no marks or scratches (as yet!).
Video camera is not too bad! Touch function is great - really responsive,
can "swipe" finger to scroll etc. Nice mini-vibrate feedback when touching
screen. Great menu system - no more than 2 or 3 touches to access most
features. The stylus - hidden away in base of phone, you'd never know
it was there. The stylus again! Ideal for browsing web and just navigating
the phone. Photo/video editing - a wealth of tools here. Battery life
- 4 days of fairly heavy use before I had to recharge. Input - choose
from QWERTY keyboard, numeric keypad or stylus pen/handwriting. Handwriting
recognition - about 95% accurate (but one character at a time, so too
slow to use I think?). Nice and slim - about 11mm. Bad points: Picture
camera is poor quality. Browsing web, sometimes you "click" on a link
with the stylus but the phone thinks you want to zoom in and out of
the page instead. Phone sometimes resets itself (has happened 3 times
in 5 days). Audio quality when playing music is a bit flat. No countdown
timer function - always handy when cooking!
Reviewed by iPhone 3G from UK on 23rd Nov 2008
This phone is good, but when you compare it to phones such as the iPhone
3G, it suddenly becomes less special. The iPhone will always be the
ultimate touchscreen phone.
Reply by Mobile Phones UK from UK on
23rd Nov 2008
And the iPhone 3G costs how much???
Reviewed by luce & dan from uk on 23rd Nov 2008
just bought the phone from carphone warehouse for myself and the hubby,what
a bargain great phone but think it may take a while to get used to the
touch screen texting, overall good phone.
Reviewed by laura from uk on 22nd Nov 2008
What a phone!!! Got this phone last night, and i'm in love with it.
After reading the reviews on here i decided to get one as a sort of
early xmas prezzie. The battery didn't last long on the factory charge,
but after leaving it charging over night, it still has 3 bars almost
8 hours later (and i have been using it a lot). At first the 'buttons'
are a bit hard to get used too, but i'm getting the hang of it; texting
is a bit hard at first, but i text a lot (average 50 texts a day sometimes!)
so i've got used to that, though with the keyboard it helps if you have
fingernails, or use the stylus. I wouldnt rate the camera as amazing,
as i had a k800i before, and the camera's on them are immense, though,
they were made with the camera in mind, this phone was made for the
gadget lovers, and as a gadget lover, i can honestly say- its my favourite
new toy. Music plays clearly, and you can change most of the settongs
on the phone. For example, i didnt like the kaytone, or the vibration
when you pres sed a 'button' and i managed to turn that off without
looking at the instructions, and this is my first LG phone... before
this phone i swore by sony ericsson handsets. I dont play the games
that often, but thay are rather cool with the motion sensor. The internet
didnt work the first time i used it, but after changing a few settings
it worked fine (i used opera mini on my k800i, i wouldn't use it on
this one as it makes it rather confusing, the built in browser is the
best option for me). Oh and a big thumbs up to LG for giving us a screen
protector! I'm obsessive about keeping things in like new condition,
and the first thing i did when i got it out of the box was put it on!
(though it can make your screen less sensitive according to the instructions,
though mine is completely fine) if you want to see how the phone works,
and whats in the box, go on youtube, i watched an 'unboxing video',
and 3 ten minute(-ish) video's showing you what the Cookie is all about.
************ ***AND if you want a memory card for it, when you buy the
handset in Carphone warehouse, you get the memory card for half price
i think, my 2gb was 6.99***************** you'll have to ask about that.
Conclusion of my essay: For the price, this phone is Amazeee! Its got
loads of things on it, so you wont get bored. You get used to the keypad
after a while (put it this way, i'm not going back to buttons), though,
if your wanting a decent camera, you might want to look elsewhere, as
this phone has no focus, or flash, so close up pictures in the dark
wont work. Though for the odd one or two, its better than nothing right!!!!
5 starss ***** :D:D (sorry for any spelling mistakes :S)
Reviewed by James from UK on 22nd Nov 2008
I have has this phone for about 2 weeks now. Firstly I am impressed
overall with the phone. The only slight concerns I have is that my predictive
text (T9) is rubbish and thinks I am Polish or something. Also the alarm
system is a little strange, my seems to try and set alarms for the same
day, even though you want it for the next morning? Also camera could
do with auto-focus. Good value though.
Reviewed by Fletch from UK on 22nd Nov 2008
I have had it for a fortnight and so far I like it! The only downside
is that I don't like the headphones (they are really bad) and because
you don't get a 3mm jack adaptor to plug your own headphones in, you're
stuck with them. It also has some strange volume settings, if you want
to play your music quietly without your earphones in and just drift
to sleep then this really isn't going to be any good for you, its quite
loud. Apart from these niggling factors I am happy with the Cookie and
would reccomend it to others.
Reviewed by fireguy from United kingdom on 21st
Purchased this phone yesterday from C/Warehouse,it is early days but
I love it, it has rebooted once but I do not consider it a problem at
the moment. Picture and video quality adequate considering it is fix
focus etc. I am 50+ and hate texting, however with this phone with so
many ways to input text I am happy to text now. Menu is easy to navigate.
As for the software well I have Windows Vista and it works perfectly.
The sound quality is good and loud! it has gadgets throughout the menu
to keep you amused. All in all I do not regret moving on from my Samsun
Reviewed by Nazrul from Englang on 21st Nov 2008
Pros: I bought this phone on Tuesday and after 4 days of use I must
say that this is a great phone to use, the touch sensitivity is very
responsive, the camera and video comes out reallly nice on the screen.
It weighs only 86G and only 11.9mm thick and feels wicked. It's the
lightest full touchscream phone ever made. Cons: Reboots by itself about
1 to 3 times a day at random times even when no applications are being
used.(I will exchange with another LGKP500 handset with Carphone Warehouse
next week if it continue's to happen more than 1 times a day) No flash
for the camera. Overall this is a great phone packed with amazing feature
for an unbelivable prize tag (£99.95). Defenitely worth every penny.
Well done to LG for making this handset affordable for the masses.
Reviewed by Piecan from UK on 21st Nov 2008
I bought this phone after reading the good reviews on here. It is a
cute phone and easy to use. The camera isn't too bad, probably as good
as my old W810 during day. At night inside I found I got a better colour
setting it to "sunny" otherwise pictures looked pale. The touch screen
is pretty good, although I don't have anything to compare this to. I
liked the ringtones and that you could switch off the key tones. The
browser was a little slow, but useable for checking email. The keylock
is a little annoying although can be switched off. When texting if you
look away for a while and go to resume texting you find the screen has
gone black and the keylock has appeared. Pressing a button then meant
unlocking the keypad and finding the text in draft to continue. Maybe
by turning off the keylock or changing the power down option would stop
this. The biggest drawback for me were the touchscreen keys. I found
the keys much too small for texting using a thumb only, as I often hit
another key (and I've got slim hands). Using the keyboard was better
with the stylus (neatly hidden in the phone), but I found this not really
convenient when on the go and you just want to send a quick text. I
showed this phone to my friend's son and my young newphew and both said
"cool phone, I want one!" especially when shown the dice game. There
you have it, cute phone but maybe more appropriate for a young person,
or someone young at heart who isn't a heavy texter? I've returned mine
as I couldn't get on with the keys, but I imagine this will be a popular
phone. I've now got a Nokia 3600 and for me it is much easier to text.
Reviewed by JCR from UK on 21st Nov 2008
Have had mine since Tuesday, am very impressed. no crashes (have probably
jinxed it now), UI & menu system are fast and really easy to figure
out. texting is so easy (was a bit worried as it's my first touchscreen
phone but it's great) I put it on to charge at about 6pm on Tuesday
night for it's first charge, at 1.30am 'battery full' appeared on the
screen and it's still saying 'high' in the status and I've been using
it loads just playing round with settings etc. the ringtones & text
alerts that come with it are a bit naff but that's easy to sort by transfering
your favourite song to the phone and setting it as your ringtone, have
also discovered a great website for downloading wallpapers, ringtones
& sms alerts for it. 2 things have bugged me so far 1 of which has been
sussed out now, the first one was waiting for the screen to lock after
I'd done something cos I didn't want to put it in my pocket with the
screen active, sussed after about 45 minutes (doh should have read the
manual) there's a button on the side of the phone that lock/unlocks
the screen. other thing that's bugging me is I downloaded some ringtones
& sms alerts and now when I go into the music player it lists them as
tracks on there. but overall, a fabulous phone that I am incredibly
Reviewed by Jimmy from UK on 21st Nov 2008
1 - 100 | 101 - 145 | Next 100 reviews
Just got it and it was quite good! Especially the price, its not as
fancy as te i-phone 3g but with its touch screen feature its quite a
bargain.The only flaw is when you are scrolling down, sometimes you
have to do it twice or more as the screen is not as sensitive as that
of the i-phone 3g,but overall its a good phone to buy!
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