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Hoover DYN9164DPG review

 Review: February 2014  
 

Rating: 4 stars

In a nutshell: The Dynamic 9 range is a very significant step up from the cheaper Hoover washing machines. This model has a very large 9kg capacity, very fast 1600rpm spin speed and the top A+++ efficiency rating. There's a wide range of features too - see the full list below. The use of an inverter motor makes this much quieter in operation than most Hoover washers, although it can still be quite noisy when on full spin.



 


Hoover DYN9164DPG features include:

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Hoover DYN9164DPG user reviews

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Average rating from 4 reviews:

Reviewed by Steve from UK on 11th Mar 2016
Owned a machine for 1 year. Started making horrendous noise on spin. Finally broke down, engineer sent engineer who replaced heating element, machine worked. Tested spin with EMPTY machine, sounded fine. Did a wash after he left, noise back! Sent another engineer (agent) who diagnosed damper legs needed replacing, said it would take a week to replace as they had to come from Italy. No new after a week, called company who said they "couldn't get in touch" with the agent, and sent another of their own engineers who replaced damper legs which he said they always carried "on the van"!
Total time from first call to eventual repair 5 weeks.
Their after sales guarantee service is rubbish, plus they don't seem to have engineers to cover the West Midlands, so perhaps choose a different company if you live their.
Machine is Ok at the moment, but it's only been one day!
Rating:

Reviewed by Trevor Springham from England on 15th Jul 2015
We purchased the DYN9164DPG from Hoover 13 months ago via AO, initially we were happy with the product. Unfortunately this month the washing machine started to smoke and the fire brigade were called and the machine isolated and placed outside. Had an engineer out to repair could not tell me the reason for the fire but thought he could repair it at a cost ? I told him not to bother and will purchase an alternative machine from a different supplier as i was not prepared to put the machine back into my house with a young family. Tried contacting the manufacturer numerous times with no luck. Appalling response from the company. The engineer told me to put the machine for sale online (which i am not prepared to do as it is a fire hazard ) sums it all up really ! customers beware.
Rating:

Reviewed by roy ward from england on 3rd Jun 2015
had this machine for 10 months now and its the noisiest machine ive ever known . its noisier than the hoover washer we bought to replace and we had for 5 years. when it goes into any kind of a spin it seems like the drum will come out of the machine , it bangs on the side of washer and has done since day one . i have looked at other reviews now and it seems like im not the only one with the same problem .will not be getting a hoover again after this.
Rating:

Reviewed by F Furness from England on 5th Jan 2015
Have now had this machine for the past 2 years but it has now developed a problem with the program setting it keeps flickering between programs even when it's in the middle of a programme, so I'm sometimes getting soaking wet clothes which have not rinsed but the programme has finished. Up to then it was okay but will not be buying another.
Rating:


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