|In a nutshell|
Date: January 2016
Gadget Cover provides insurance for smartphones, tablets, laptops, smart watches, cameras and other gadgets. Gadget Cover provides instant cover for theft, loss, accidental damage, and other risks.
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Gadget Cover user reviews
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Average rating from 1 review:
Reviewed by Lusi
on 8th Mar 2017
I'm insured with gadget-cover.com.
NEVER USE GADGET COVER INSURANCE.
I made a claim for the lost device. Within the next 24 hours I provided all the required documentation. The claim was accepted and I've been told that within 5 working days I'm gonna receive a replacement gadget. I waited 2 weeks. Nothing. I sent an email. Nothing. Another email. Nothing. I called customer service. I was 2nd n the queue and I waited over 30 minutes. The customer service said that they don't deal with it and they will send a request to the stock team. I waited another 2 days. Nothing. I called again aind was 3rd in the queue. Waited 43 minutes. Customer service told me exactly the same, that they will send a request to the stock team. I said I wanna make a complain. I've been told that the manager is busy and will call me back within 24 hours. As you can predict, nobody called me. I'm still trying to get a replacement gadget.
Very disappointed. I have a 12 months contract with them. Hopefully I can end it earlier and insure my mobile somewhere else. If you know any good trustful insurance company I would appreciate if you let me know.