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BlackBerry Storm2 review

 Review: November 2009  
 

Last updated February 2010

Rating: 2 stars

In a nutshell: The Storm2 offers a touchscreen user interface with a full virtual QWERTY keyboard together with powerful email, messaging and internet access, plus a good range of office applications and an organiser. In addition it includes a 3.2 megapixel camera with autofocus and flash, video recording, a media player, GPS navigation, WiFi, HSDPA and expandable memory. A range of improvements make the Storm2 easier to use than the original Storm, but the battery life is weak and some users may not like the SurePress touchscreen technology.



 

Review

The BlackBerry Storm was the first touchscreen BlackBerry, and was a phone that could have been really special. Unfortunately, it suffered from poor battery life, poor reception, a tendency to freeze, and the way that the whole screen clicked when you pressed it disconcerted quite a lot of people. So, one year on, we're very keen to see the Storm2 and see what improvements have been added.

Well, the changes are quite subtle. Place the two devices next to each other and it's hard to tell them apart. The size, weight and external form is almost unchanged. The new Storm is slightly heavier even than the original: at 160g it's one of the heaviest smartphones on the market. One minor change is that the four buttons at the base of the screen are now separated, so it's easier to hit the right button without any mistakes. The screen is the same size as the original Storm - at 3.25 inches and a resolution of 480x360 pixels, it's a good screen - similar to the iPhone but not as good as, say the HTC Touch HD. One of the problems with the original Storm was the way that that the whole screen moved when you pressed it. While this provided a very definite feedback mechanism, a lot of people didn't like this. The new Storm2 does the same thing, but the mechanism has been improved with more sensors added. This makes the screen more responsive and goes a long way to address the problem of the original Storm. Some people may still not like it, however, so we suggest that you try before you buy. The menus have been updated, presumably in response to user feedback, and we think that overall the user interface has been much improved.

The other main change is the addition of WiFi, which is very welcomed. The Storm 2 can connect via wireless LAN, Bluetooth or USB, and also comes with a 3.5mm headphone jack and GPS. It's a quadband GSM phone with 3G and HSPA too, so in terms of connectivity it really has every base covered. The memory has been upgraded too, with 256 MB of flash memory, 2GB embedded memory plus a microSD memory card slot, so again there are no complaints on this score. Somewhat disappointingly however, the Storm2 has the same battery as the Storm. And, with the addition of WiFi the battery life is if anything even worse than the original. Heavy users will need to recharge daily. This is definitely a weakness of the phone.

As for the functions, the Storm2 doesn't really cut it as a high-end consumer device, but it manages to put a tick in all the boxes. You'll find a camera, video camera and media player here, but the camera isn't going to rival anything from the Sony Ericsson Cyber-Shot range and the music capabilities of the Storm2 won't make Apple very worried. Still, the basic functionality is there for when you need it.

There's a useful range of applications supplied with the phone, including an excellent organiser, office tools, the legendary BlackBerry wireless email apps and a very good facebook app too. Others are available to download from BlackBerry App World, but the range is nowhere near as extensive as the apps available for the iPhone. Most business users should be able to find what they need, however.

However, despite the improvements, it has become clear that RIM, the makers of BlackBerry, have failed to address the really key problems that beset the original Storm: dropping calls, freezing and poor battery life. They're all still present in the Storm2, so sadly the phone must get a thumbs down from us.


BlackBerry Storm2 features include:

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BlackBerry Storm2 user reviews

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Average rating from 111 reviews:

Reviewed by Stacey from Canada on 29th Apr 2012
This phone absolutely sucks!!! i have had troubles since day 1! first it was my phone crashing then reloading and me having messages from 2008 on facebook that i later could not delete from my phone until it crashed again.. Now if i make a phone call it dies in 5 minutes and will reboot then die then reeboot and die etc..etc... i took it in and it wasnt the battery its the phone itself and they will not give me a replacement phone while they send it in.. can not wait till july and im buying a iphone.. no more of this blackberry bs
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Reviewed by linda from south africa on 18th Mar 2012
I can't believe I am still paying a lot of money for this phone on my contract! I experience everything I have read below. Freezing; call dropping (nothing to do with pressure on my cheek); unresponsive or erratically responsive keys; no operational sat nav; can barely get online to browse so useless internet service; no cell phone banking; cannot send business cards; random dialling - can't cut calls when this happens; EXTREMELY frustrating. About three weeks ago it randomly dialled a number at one am on a sunday night and I could not get it to stop, couldn't get the battery out also. In desperation I threw it on the ground. BUT the number ONE WORST has been the total lack of support and understanding from the distributors, in my case Vodacom. Their attitude has been "the phone sucks, too bad". Oh, and they don't know anyone else besides me who has a problem with the phone.
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Reviewed by Louisa from England on 2nd Feb 2012
its the worst phone ever :/
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Reviewed by Dotun from Nigeria on 18th Jan 2012
One may get 1 good S2 in a thousand. I got a fair one after making warranty claims, but couldn't escape the leaky battery problem. Generally, the phone is a pig in a poke. From my experience and reviews, I have been so traumatized that I spend each day hoping not to find surprises.
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Reviewed by Martin from India on 22nd Dec 2011
Dont go for this even if given free
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Reviewed by jeff from UK on 21st Oct 2011
DONT PUT YOUR MONEY ON IT. THE PHONE COULD FRUSTRATE YOUR LIFE.. THE SCREEN TOUCH IS THE WORST I HAVE EVER SEEN..PUT YOUR FINGERS ON LETTER `A` AND IT HIGHLIGHTS ANOTHER THING...ABSOLUTE RUBBISH
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Reviewed by Ivan from Saudi Arabia on 11th Oct 2011
the worst phone ive ever had. screen freezing, touch pad is not working 50% of the times...sometimes I cannot hung up the call...this phone is really a nightmnare especially if used for work.
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Reviewed by Abbie from England on 11th Sep 2011
I've had touchscreens before and they have been rubbish but this is easy to use and doesnt go onto stuff i dont want it to like my others. It has crashed 1 or 2 times, the wi-fi doesnt always work and icons keep moving it's self. overall it's a pretty good phone :)
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Reviewed by Alex from Kenya on 28th Aug 2011
I absolutely hate the phone. Bought it through Safaricom and had problems from day one with the screen freezing every few hours. Took it back and they advised me to go somewhere in Nairobi for a firmware upgrade... I am on the latest firmware. This phone has convinced me to leave BB for life. Sadly there is no 0 rating option
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Reviewed by seif from RSA on 25th Jul 2011
Wow so I thought I was d only 1 with problems regarding this fone. Well the thing that irritated me the most is this nonsense of resetting itself all the time. Sadly u don't even know when it is on or off. I like the functionality of the fone but the battery life is also a dread. Well stuck with it now what to do. Bad investment
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Reviewed by C from usa on 20th Jul 2011
The Storm2 is literally the biggest piece of junk. I would not recommend this phone to anyone. If you are considering buying this phone, don't. Just don't. 1. The touch screen freezes frequently. 2. The phone has a tendency to shut off randomly for no apparent reason. Then, it takes forever to reboot. 3. Now, when the phone does it's random shut off. It never turns back on. The screen goes black, then there is an hour glass. It begins the blackberry bootup welcome screen. It gets halfway through then shuts off again, you get the hourglass, blackberry boot up screen, dies again...and so on. The only way to stop this is to take out the battery and then put it back in and charge the phone. If you don't have a charger nearby, you cannot use the phone. The battery is dead. Worst phone ever. I cannot state this enough!
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Reviewed by anurag from united kingdom on 3rd Jul 2011
best phone of my life the keyboard is outstanding and the apps are just more than all of the other blackberry models such as curve,bold,torch but storm is the best. it got more specification people just lie about this phone but it is better than i phone 4 which i had for 2 weeks than returned it
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Reviewed by Andy from uk on 27th Jun 2011
Ive just read some reviews of this phone on cnet and people are giving it 4 and 5 stars!!!!! My god i got this phone through work and it is utterly TERRIBLE in every way.My 1990 sony mars bar phone was better than this.I honestly dont know what they were thinking, it is the worst phone i have ever used. infact i will go as far as to say other than for making a call its unusable.
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Reviewed by Razman Rahim from Malaysia on 26th Jun 2011
Blackberry's worst design.
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Reviewed by Waseem from Saudi Arabia on 31st May 2011
The appearance of BB storm is so elegant that anyone would go for it, but when it comes to usage i would say I am very disappointed by using storm i will give "0" rating to this lousy thing. The makers should think to give some replacement or refund to the users atleat to save their goodwill. It is not a practical thing twice or thrice a day it freezes even more, very bad in typing, touch system is very awfully made and lot more drawbacks. RATING: 0/10
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Reviewed by Theo C from RSA on 24th May 2011
After just over a year of use I can categorically state that this is the worst phone I have ever been duped into buying. I can only fault BB/RIM with a product that is profoundly poor. I cannot wait for the the South African "Consumer Protection Act" to be brought online this year, as it will finally protect citizens of South Africa from such extremely poor products. I am very jealous of everyone on this site that were able to return and even replace the phone for something else. Localy vodaphone/vodacom will only "fix" the phone. What a joke. ZERO STARS!!!
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Reviewed by Bobby Ball from Scotland on 12th May 2011
NO STARS. Simply the worst phone i have had the misfortune to own. Anyone who has it has been sold an absolute dog, I cannot believe anyone has a good thing to say about this brick. I used and liked all my previous Blackberries but it will take a long time for me to trust anything that they (or RIM) manufacture again. iphone or HTC will be getting my companies business for the forseeable future. The muppets that designed this are very lucky if they are still in gainful employment. NO STARS.
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Reviewed by D-Sweat from USA on 11th May 2011
I have to say for all the problems that many of you are having in the UK, it is pretty much the same here in the US. My biggest problem with this phone is the lag in the screen orientation. The constant switching from portrait to landscape when you try to answer a call is too annoying for words. Typing on it can be a nightmare simply because the phone types what it wants. Not to mention that it doesn't know certain words which you can find in any dictionary (not talking about profanity) yet it knows how to spell AT&T and Bieber. The constant freezing and slow restart time can really make a bad situation worse (Like being stuck on the side of the road). This was easily the worst phone I have ever owned. I will never buy another blackberry. Iphone and android are WAY better. And marketshare doesn't lie here in the US.
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Reviewed by John Hughes from UK on 3rd May 2011
I am most disappointed with the Storm 2 I bought last summer. It has a major problem of range and suffers from nuisance dropouts. I make my comparison based on 2/3 BB Pearls I use at work however my reseller insists the Storm 2 has the same characteristics as other Storm 2s and won't entertain exchanging for another item or a refund. Why isn't it possible to hold Blackberry/RIM accountable?
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Reviewed by Zim from UK on 16th Apr 2011
The longer I have to live with this phone the worse it gets - currently does not ring for more than half a second - certainly not long enough to answer the call. Calls emergeny services unless in blackberry case - actually called by police for making nuisance calls!!!!! Also cannot currently here caller - down to emails and texts as only means of communication. Calls drop out, as described in other reviews on this website. Phone shockingly bad - easily the worst phone I have ever had. 14 more days and I can get rid of it. not a moment too soon. Shame the site does not let you give it no stars.
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Reviewed by roger lee from trinidad on 15th Feb 2011
Purchase the BB Storm 2 approximately 5mths ago and have actually used it for a total of 2-3 week as a result of the poor signal strength. Once you are in an area where there is poor signal strength the phone goes into SOS mode yet other brands (HTC) had full strength with out any issues. This I my biggest peeve with the Storm 2.
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Reviewed by Matty from England on 10th Feb 2011
This phone is good and does everything that you need it too.. but it crashes all the time and when you restart them it takes abou7 4-5 mins for the whole phone to reboot.. My speaker has also broke in mine after only 4 weeks of use.. And the wi fi doesnt make the internet go any faster at all. If anything it makes it slower. If it wasnt for it crashing all the time it would be an ideal phone.
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Reviewed by Googsie from Scotland on 7th Feb 2011
I have had the Storm and Storm 2 and never had an issue . The battery life is an easy fix . Hold down the Blackberry key and it shows all the apps which are open . There should only be 5 . If there are more then close them properly . I can go 2 days without charging my phone and this is with CONSTANT use . With regards all the other faults then you can return it and cancel your contract under the Sale of Goods act . All you need to keep stating is the goods are not fit for purpose . There is nothing they can do but take it back .
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Reviewed by Nath from England on 21st Jan 2011
I've owned one of these phones for a year now, and I've got to say it's probably the worst thing I've ever purchased. The only notable difference between the storm 2 and an inanimate brick is the lack of glitches one would generally expect from the latter. It freezes, the screens click mechanism locks continually meaning that its impossible to do anything without a full battery reset, when the phone is "working" it's painfully slow, the downloadable apps are basically less effective and yet more expensive versions of those available for the htc range and the iphone, the battery life is abysmal, the signal strength is terrible, the phone has a habit of cutting off calls, freezing during calls so you can't hang up it simply not making/receiving them in the first place, add to this the jerky, lagging operating system and the phones tendency to type what it wants to type, not the letters you're pushing onscreen, and you have a phone that scores one star simply due to the fact there isn't a zero stars option....
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Reviewed by A.Pedley from UK on 11th Jan 2011
After 6 months i had changed the Storm 2 four times, (i have to say O2 were great for this)On each phone, the call quality started off ok but quickly deteriorated into a warble that resembled talking under water at both ends of the call, rendering a conversation usless. Frequent screen freeze ups, and unable to hanh up calls on two of the phones. Usability of the phone was good, but the principle point of a mobile phone is to make and recieve calls, and this was not possible, terrible usless phone, O2 after much complaining kindly replaced the phone with a Blackberry Torch, what a differance, absolutely briliant!!
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Reviewed by Vkleczko from Mexico on 9th Jan 2011
The screen freezes often, either refusing to respond or displaying an annoying wait/loading icon when trying to do even the most simple tasks such as composing a text message. So far not too happy.
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Reviewed by Jackie from England on 6th Jan 2011
i totally agree with everything said - it is without doubt the very worst phone I have had - I cannot wait until the contract is up in April!!
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Reviewed by Chris from UK on 22nd Dec 2010
What can I say that hasn't already been said here. This phone should have been recalled. Drops calls, locks up, fails to answer, fails to dial-usually due to touch screen locking for no reason. Never enable bluetooth and GPS together as battery will die within minutes. If this is what RIM produce in a second generation product then they need to sack their development and test departments! But...when and this is on very rare occasions, the phone behaves itself it is good to use, even the surepress txt is good, once you master it. Oh..it's pretty tough, as I have been trying to covertly break mine and it bounces pretty well. Could have been a top phone, but it's a doorstop..Complete Pants
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Reviewed by Ella from UK on 22nd Dec 2010
Worst phone I've ever had. I rather naively signed up to a two year contract with it through T-Mobile and have hated it since about month 2 when I realised it was my phone that was the problem rather than everyone else's when I would get voicemails when the handset hadn't rung or the call would cut out halfway through. My boyfriend had the same phone and we found our calls to each other wouldn't go through first time - you'd usually have to call 3 or 4 times before it actually rang. He sensibly lost his and is now on an old Samsung which is still rubbish but better than the Storm 2! I can't get out of my contract with the phone, and T-Mobile won't let me change handsets so I'm now considering selling the handset to the Carphone Warehouse (they'll give me 75 for it) and buying a Curve handset for about 150. Even if the internet's slower I'm sure that phone won't make me want to smash it with a hammer.
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Reviewed by Matt from UK on 14th Dec 2010
Worst phone I've ever owned. Problems are well documented - screen freezing, can't hang up calls, disconnected calls, etc. Have had no help from Vodafone; all they want to do is "repair" it and won't offer me a replacement, even though I am willing to extend my contract to do so. I can just imagine the eye rolling at the repair centre when another Storm comes in with "can't hang up calls" as the fault. Vodafone need to accept they were sold a dog by RIM and recall the handsets and offer a decent replacement to those of us who got conned with these substandard phones.
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Reviewed by Tom from USA on 25th Nov 2010
Needs a real processor. I think the Storm 2 could have should have but missed the mark by leaps and bounds. The unit cannot hold many apps although it has the memory to do so ( approximately 246 megabytes I think) I have bought and installed many apps only to dump most of em due to the processor/ram getting bogged down. The screen will begin to lag when scrolling at times hesitate when sliding icons up and down to search for apps. It has the ability to use a sim card which came in handy as I decided to slip my T-Mobile card in and move down to simple data plan. The phone cannot really be used as a phone or else you take a chance on going deaf because of dropped call alert that wakes the dead or at least shakes the tombstones in half the cemeteries in all the lower 48! This tone may have made me deaf in one ear only time and or my lawyer can tell. Although I have the latest updates it still has the ability to make ya deaf and frustrate a person to the point of violence! RIM cannot seem to get it together and so I bought a droid X. May RIM rest in peace.....AMEN
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Reviewed by Randonneur from England on 17th Nov 2010
Had the phone for a few months and found it to be hopeless! Poor reception, poor battery life, send a text and phone went into SOS mode for 5 minutes. Badgered Vodafone who let me swap it for a Bold 9700. Got the Storm unlocked and put in an old SIM card running on GSM only. Now no problems with making/receiving calls or texting, and battery life is fine.At least I've found a use for it instead of dropping it in the bin!
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Reviewed by Rob Uprichard from Wales on 8th Nov 2010
Yeah the Blackberry Storm 2 is a very poor. It seems this is largely down to poor testing by RIM and the memory or processor management. The clicky touch screen becomes unstable both during and after calls which renders it useless. If I run a utility tool it begins working again. I strongly advise anyone not to get this phone especially if you are going to be stuck on a longterm contract like me.
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Reviewed by Themba from South Africa on 8th Nov 2010
The Battery life is the only design flaw that RIM did not take into consideration. The surepress technology is a good innovation and you need to get used to it. Nice Phone I like it.
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Reviewed by george from france on 6th Nov 2010
I have a storm 2 as a company phone. Had other smartphones before such as HTC's and BB bold and BB pearl before this one and very happy with all of them them. However this has to be the worst phone i EVER had. I can simply confirm all the complaints that other users have highlighted below: freezing screen, dropping calls, painfully slow and imprecise typing, etc. I can't believe it's a BB!!! What where they thinking! Made me seriously wish I had gone for an iPhone instead and has seriously affected my faith in BB products. The Storm 2 has great potential but fails miserably to raise to the minimum acceptable standards for a mobile phone, never mind a supposedly high-end smartphone. If you want to avoid disappointment and frustration, please stay away!
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Reviewed by Paul from UK on 9th Oct 2010
This is the worst phone I"ve ever had. It has lots of nice featutes but it's way too unreliable - RIM"s management made a big mistake releasing this phone. The biggest problem is that it ftrquently hangs when taking or dropping calls. I've had to pull the battery several times to end a call since none of the keys would respond. One star is too much for it. If it were a car it would have been recalled long ago. A woeful excuse for a phone.
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Reviewed by will from uk on 1st Oct 2010
cant fault it
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Reviewed by Arjan from UK on 30th Sep 2010
This phone does not adequately do what it is supposed to do - make and receive calls. High call failure rate, drops calls all the time, distortion from the earpiece - simply doesn't work as a phone. I can handle all the other features such as email ok but RIM have got the basic fundamentals wrong. What were they thinking? Did they not test the phone? Is there no regulation saying that a phone should at least work as a phone? RIM should recall all STORM 2 phones that don't work and adequately replace/compensate users. Rubbish
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Reviewed by Janet from UK on 29th Sep 2010
I actually feel like throwing it at a brick wall somedays...actually, EVERYDAY. I cannot call ANYONE without it knocking off, either naturally or because my face hits the end call. When my hands are full I should be able to put my phone between my shoulder and my ear but with this, no chance! Texting is so hard, that is if it actually lets you text. I wouldn't recomend this to anyone, not even my worst enemy.
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Reviewed by Caroline from USA on 27th Sep 2010
After using a Blackberry Curve for a year and a half, I decided to upgrade to the Storm 2. I absolutely HATE this phone! Texting is a nightmare as you can't type in a word without it trying to fill in the word for you. Constantly having to backup/erase the word and then type it very slowly. Have tried everything to correct this and have taken it in to the store as well to no avail. Secondly, I inadvertently hang up on people all of the time. The position of the disconnect button is right next to where your chin is and I end up disconnecting people all of the time. My husband got so frustrated that he stopped answering the phone if he saw that it was me calling. Lastly, the earpiece on this phone is horrible. The issue is when I am speaking on the phone, I hear a buzzing noise as I speak the words. The person on the other end does not hear it, but it makes having a conversation impossible. I have taken back 2 phones already because of this and am getting ready to take back the third, which I just got the week before last. I can't say enough how horrible I think this phone is!
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Reviewed by Chris from Germany on 15th Sep 2010
The Storm 2 is about the worst phone I've ever had. It was my first and most certainly my last Blackberry device!! The list of problems built into this phone couldn't have been longer and have been vividly described and discussed here. Despite all its great features it seriously lacks usability, which is partly also due to the immature surepress-technology. Furthermore, the display does not come anywhere near Samsung Galaxy S I9000, HTC Desire or alike. Communication also does not appear to be RIMs strength for requests and error reports remain unanswered. What bugs me most, however, that this phone for all its vices, is yet on the market at all?? How can such a phone honestly and decently be sold to customers? It sure seems as if it hasn't been tested at all - or have the customers now become the testing ground for RIM? And if that wasn't already enough, it lacks the technical features, i.e. the amount of RAM, to run the new RIM OS 6. One might ask: What is RIM doing about it? Well, the answer is not surprising: Ignoring customers complaints and quitting support. Well done, RIM! ***ZERO Stars***
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Reviewed by Sean from UK on 12th Sep 2010
Storm 2 earpiece problems. I wrote to rim and they dont reply. Here is the letter I sent: - Dear Sir's, Just to let you know that your storm 2 has a problem with the earpiece (distortion & buzzing). I am on my second storm. Looking on the WEB, I have found many others reporting this problem. Some have had more than five phone replacements. Could you please see that we the customers get a better quality & longer lasting, robust earpiece speaker. Thank you. Sean.
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Reviewed by reza from England on 12th Sep 2010
i'm using PDAs since 2004 started with Motorola a1000 so i know what i'm talking about. this phone is worst i have ever had poor battery life is a huge let down.screen freezing middle of your work.slow internet connection. totally waste of time.i don't know how blackberry made a name for itself?not compatible with huge smartphone market.back to HTC tytn2. farewell blackberry
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Reviewed by Nick Sanchez from UK on 25th Aug 2010
I am a patient person but this phone really took me to my limits! after 9 months of fighting with the thing I got rid of it. Sadly it just didnt work, the phone is a huge let down, constantly freezing, double/triple clicking, to be honest i could go on for a while here.... all in all, stay away!!
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Reviewed by Ben from UK on 24th Aug 2010
GPS usage - Dangerous, avoid if you need this. Phone - ok Texting/email - no good as touchscreen is inaccurate/poor. If you are not dyslexic this phone will transform you into a top quality dyslexic overnnight. Camera - ok Media player - ok Its a shame. I have tried really hard to be positive about this phone since my upgrade 4 months ago because the features are in general good & this could have been a great phone. I have lived with the very poor battery life (car charger helps, but the storm2 doesnt get through the day ever and often lets me down when i need it most), texting or emails are just too difficult due to the less than adequate touchscreen keyboard - this causes dyslexic messages being sent as i have lost patience editing all my messages and just send them now. THE FINAL STRAW FOR ME IS THE GPS ISSUES. I needed GPS as i always use my bbery for sat nav - the storm2 gps either struggles to find a gps signal or drop regularly, leaving me in the lurch. This gets dangerous on motorways as you fumble around trying to reset the phone etc. have gone away with the family for a break this week and from the beginning the sat nav did not work at all and caused so much stress that i just stopped at halfords and bought a dedicated sat nav, which I think was a life saving investmentas as i am pretty sure the storm2 was going to be the death of me on a motorway. The phone is actually quite good in essence - the media player is good enough, video camera ok and camera does the job for a phone and unlike others i do not get call-drop. Its also pretty good for surfing around and the wifi does work on my unit. Its simply the touch screen/keyboard - it isnt good enough at all and makes the phone useless. If they sorted this out and stripped out the GPS or better still put a decent gps unit in, then this phone for me would be a winner.
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Reviewed by Michel from Netherlands on 19th Aug 2010
What a piece of junk! Hangs at least once a day. Have to take out the battery to get it back up again. Worst phone I had, ever! 1 star is to much for this thing
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Reviewed by Richard Hill from UK on 19th Aug 2010
I have had my Storm 2 for 3 months now and its the best phone I have very had!! The calls NEVER drop out as people say, which I think is because people forget its a touch screen and press the phone against their cheek and end the call, as would an iPhone!!! Maybe all you Vodafone users should switch to a phone operator that has phones that work!
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Reviewed by Jonathon Staples from England on 15th Aug 2010
I think this phone comes in for a lot of unnecessary stick. It was the hosts of negative reviews on this site and others that initially put me off this phone, and I opted for the HTC Hero instead. However, I eventually saw the Storm 2 going for 150 (used), and so I decided to take the plunge and give it a go, and boy am I glad I did! The handset itself looks brilliant and fits very well in the hand. Overall it is a good size and weight, it's not uncomfortable to hold and can easily be used with one hand. The chrome highlights in particular make the handset look very handsome. The handset is quiet and unassuming, but I like to think it gives of an air of being professional. Sure, it doesn't look as fancy as the iPhone or the HTC Legend, nor as geeky as the HTC Desire, but if you want something that looks professional and like it means business, this is the handset for you. My Storm 2 has yet to drop a single call. Admittedly the screen has temporarily "frozen" before, but I would rather this happen than what happens on other handsets such as the Hero, where all your key presses are processed after the system unfreezes - in short, where the Hero would open a million menus or do something I didn't want it to, the Storm 2 makes me wait, but this means it won't go doing something I don't want it to. The screen has never locked for anything more than 5 seconds or so, and it's usually been my fault for leaving too many programs running in the background. It's very easy to forget about apps. running in the background, but you can easily close open programs by holding down the BlackBerry menu key - a nice touch. Blackberry OS 5 by default does seem, aesthetically, a little basic compared to other OSes such as Android, but this is easily countered by downloading extra icons and themes from excellent sites such as CrackBerry. All the basic functionality is there, and you get extra benefits - such as unrivalled e-mail access, not to mention your e-mails and instant messages enjoying automatic encryption. I am also firmly in love with the SurePress technology. I have used Resistive and Capacitative touch-screens before,and neither rivals SurePress. With the others I often found myself making mistakes which would then have to be erased, slowing me down. With SurePress, not only can I make sure I'm hitting what I should be hitting, but the tactile response is second-to-none. Who needs a buzz to register a response when you get the satisfying feeling of a click instead? The media player is basic but entirely functional. You can create playlists "on the fly", which I like, and the phone supports MP3s, WMA and AAC (iTunes) files, it plays any music I chuck at it. The external speaks is also excellent, the sound quality is very good, and it goes loud enough for me to hear in the shower, which is very welcome. The video player is a bit disappointing, with limited support for DivX files, and this is the reason I give the phone 4 stars and not 5. The camera is excellent. The flash is a little underwhelming, and 3.2 megapixels isn't going to blow your socks off, but at least my photos don't come out fuzzy/blurred like they did on the Hero (And I imagine the new Galaxy S, which doesn't have a flash!). The video recorder is ample enough for my needs, the video is recorded at a good resolution for a phone, and is very fluid (again, videos from the Hero seemed blocky and did not play smoothly). Sound is also captured quite well. The videos are also a reasonable size, so can be uploaded quickly and won't eat your memory card for breakfast. Which brings me to my last point - memory. I don't like the way BlackBerrys have separate memory for apps. and other files. That said, this phone has 256MB memory for apps, and I've only used half of this so far. Admittedly, apps. for the BlackBerry can be a bit lacklustre compared to their Android/iPhone counterparts (for example I don't find the Google Maps app. to be quite as good as that for Android). 2GB general phone memory will be enough to get you going, but you'll probably want to expand that with a MicroSD card. I'm using a 16GB card which is easily big enough for lots of music, photos, videos etc. This phone will support up to a whopping 32GB card though, so you won't have to worry memory space when putting your music on here. One quick note about the battery - if I keep open apps. down to a minimum and don't take calls, my handset will *easily* go 3 or 4 days without charging, and that's with using the media player, browser, sending texts/e-mails/IMs etc. If you use the phone for talking a lot you'll probably need to charge it daily. All in all an excellent phone, and I seriously doubt I'll replace it until I see an Android phone or new BlackBerry with SurePress, because I doubt I'll be happy going back to a phone without it!
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Reviewed by MJD from uk on 7th Aug 2010
Is this thing some sort of bad joke ?
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Reviewed by James Ford from UK on 6th Aug 2010
Lets first make something clear, this phone is far far better than 2/5 stars. The screen is excellent and the menus are awesome camera is really good and video capturing is easy there is no problem with browsing at all and its a quick and easier affair the keypad/ screen does sometimes mess up but is soon resolved with a restart but this happens rarely (twice a month) 4/5 much better than iphone imo
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Reviewed by jm from england on 5th Aug 2010
The worst phone I have ever used. Will not answer calls . Freezes up. On screen keyboard is a nightmare. Just writing this short review on storm 2 is very hard work. Avoid!
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Reviewed by Debbie Strickland from UK on 4th Aug 2010
Blackberry storm looks good . i like it but it freezes, will not diconnect calls , fails to bring up keyboard during call it there is a menu to go through with the call. this problem is ther on voicemail as well. typing is difficult keyboard diffcult. battery too short. I also had Nokia N95 10 x Better
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Reviewed by Steve from UAE on 22nd Jul 2010
What phone? Can't answer calls, can't hung up calls, calls get dropped, typing text is a chore, selecting text requires surgical precision, I've had sneezes that lasted longer than the battery life (not really - but you get my point... i'm waiting for a colleague to rub me the wrong way and I'll gift wrap my storm 2 for their Christmas present.
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Reviewed by Luke from UK on 20th Jul 2010
Total rubbish. I have a storm 2 as a company phone and I have had nothing but trouble with it. Can't answer calls, can't end calls, screen locks, calls disconnect when on a call. Most blackberry apps seem to be rubbish as well.
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Reviewed by Donna from UK on 15th Jul 2010
Same as everyone else - useless! My first smart phone and I hate it! Going to buy a good old Nokia N95 - my face phone to date. Not as high tech as others but at least I can phone people get a signal text take decent pictures etc etc etc...........
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Reviewed by Chris H from UK on 4th Jul 2010
I have tried as I might to learn to live with this phone now for three months and I still think it's got to be the worst phone ever released. Blackberry should offer a free exchange for all Storm2 ever sold. The battery life is awful, I am not a heavy user, but to run out in less than a day is awful. The reception quality is very poor, the only thing I like about this phone(sic) is the GPS
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Reviewed by mark rhoden from england on 29th Jun 2010
blackberry storm 2 has got to be the worst phone ive ever had!! screen locks, cant answer calls, cant end calls etc etc! terrible! if it were a car ud be in court for selling faulty goods! today went into my vodafone shop they told me it had been taken out of sale because its so poor!!
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Reviewed by Richard from UK on 6th Jun 2010
Well, I am back to my trusty iphone after trying to use a storm 2 since moving to vodafone from O2 at the start of the year. It is disappointing as I like what the storm 2 offers over the iphone but the touchscreen is shocking. It fails to detect finger touches at the correct point at times which means typing a SMS or email is a very long drawn out process, particularly in comparison to the iphone which seems to have touch detection implemented to a fine art. Other than this issue, it has been great but I moved back to a BB as they are supposed to be the best for email and text based communication so greatly dissapointed that it cannot match the iphone when it comes to simply detecting where the screen is touched. This also manifests itself when using the browser as it will select text and zoom at will - as if possessed! It seems as if the touch detectiion is false registering a minimum of a second touch on the screen - and yes I have ensured I am not touching the edge with part of another finger. So it remains in draw and is updated each time I am able to find new firmware - not always VFUK official though - and hopefully it will become usable as a device in the very near future. Advice - wait for the slider or go for a traditional BB with keyboard or if you want a touchscreen look at the androids or the ubiquitous iphone!
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Reviewed by Zarah.k from England on 23rd May 2010
OMG!!!! please do not buy this phone it is just ***** Battery life was awful sending a text was a mission just please do not buy it trust me iv been on to my 3rd phone of the storm2 and im sick of giving it back but then i bought the bold 9700 whch is BRILLIANT NO SERIOUSLY YOU HAVE TO BUY IT!!!!!!!!! :D
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Reviewed by Mark Edwards from UK on 24th Apr 2010
Have a Storm2 from t-mobile for 6 weeks. Initially liked it but unfortunately my first analogue Cellnet mobile phone back in 1992 performed as a PHONE better. All the bells and whistles are nice, but please do not forget that the Storm2 is XXXXXXX phone RIM please. Have been offered an exchange Storm2 by t-mobile, I have offered them me going to Vodafone. Does any body have a tank that I can borrow to drive over my Storm2, do not want any body to have to end up with this flawed genius.
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Reviewed by Andy C from Wales on 22nd Apr 2010
Well I can top all your reviews...........I am on my eleventh (yes that's right 11th) handset, I have had nothing but problems with this piece of junk. I originally had a Storm 1 which went wrong seven times and now I have a Storm 2, my fourth one......and I've deceided to just live with it until my Vodafone contract runs out, at the moment the following is wrong with it 1. It will not Charge 2. Drops calls after about 30 secs 3. Will not end calls without disconnecting the battery 4. Battery lasts at best 8hrs 5. It gets very hot...I mean Very hot!!! 6. touchscreen constantly freezes 7. Speaker on the phone doesnt work at all I could go on and on......with all this currently wrong with it I am stil managing to use it as I'm fed up with the replacements sent having a whole different list of problems....as they say better the devil you know! In summation, you need your head examined if you buy the B/B Storm2 as a phone its about as much use as a sideboard...................
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Reviewed by robb from United States on 16th Apr 2010
Well i thhink the Storms is a great in consitering the surepress technology. It realy gives you a good fill. But the batteray life dhould be long like all the other blackberries. Overalle its a great phone and people should consiter buying it. Im getting one next year. Im 12 years old
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Reviewed by Caroline from UK on 11th Apr 2010
This phone is awful, I wouldnt recommend it to anyone. The screen constantly freezes/locks, especially when you try to hang up a call or try to use yhen screen in general. More often than not I have to take out the battery to end a call. total piece of rubbish.
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Reviewed by Simon from UK on 11th Apr 2010
Worst phone I have ever owned period.
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Reviewed by Mel from USA on 8th Apr 2010
This is my first blackberry ever I went from a razor to the storm2. I must admit I like all the bells & whistles but using it as a phone itself to have a conversation with someone just dosent work out well for me. Four weeks after getting my first one I had to take it back & got a whole new one b/c the side button started to act stuipd it wouldnt work & the camera was acting like it was asleep. Now I am on the second storm2 & another month later phone calls are hard to hear on both ends, it cuts in & out constantly even though I dont move an inch while on the phone. The other day it just disconnected me three times all while I was sitting in the same exact spot. Needless to say I'm heading back into Verizon to see what the heck is up b/c I'm very upset. I may even ask for an upgrade the Android or whatever it is b/c this is just stupid & I paid a lot of money for it.
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Reviewed by CPH from UK on 1st Apr 2010
I have a storm 2 and hate it - its got to be the worst phone ever designed. The interface is awful, the tap screen is terrible, the applications appalling, its not intuitive to use, it locks up, does not synchronise properly, its just a real pain to use. If you want to end up frustrated and waste vast amounts of your time trying to sort out the unfathomable then buy this phone if you want to remain sane then by an HTC or Apple or anything but a Storm 2
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Reviewed by Victoria from UK on 18th Mar 2010
I have had a blackberry for 4+ years. The storm 2 is like something from 10 years ago. It is so unrelaible and erratic. What is the square time clock that appears raddomly all about? Most times I have to take out the battery to get rid of it. The calls get cut off if I bring the phone in contact with my head whilst talking. The screen sticks, or goes black. The battery life is getting worse by the day. When I took it to Vodaphone I was told to turn off the wifi to save the battery. Ofcourse I've never been able to actually log on to a wifi hotspot anyway. My last software upgrade last week caused a total wipe out of all informaion and took 1 1/2 hrs. Fortunatley the backup had worked. The lock icon disappeared as well. Sometimes the whole front screen seems to slip so that the time display sits on top of the date. Then there's the design flaws. 'l' is too close to return/delete so I either send texts too early or end up deleting words. Any why does it get so hot when it's n ot doing anything. I think it could be a fire hazard. I have tried to persevere but after 3 + months I am at my wits end. Kept hopeing the latest update would help... Vodaphone are offering a like for like exchange. Hilarious.
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Reviewed by Ben B from England, UK. on 15th Mar 2010
I have read all the bad reviews below, and can honestly say that I have not had any problems or glitches with this phone. I got it as my upgrade from t-mobile and I love it. It has never dropped calls, never frozen, the battery life is really good and everything works perfectly. I have had loads of phones in the past and I believe this to be the best I have ever had. This is my 1st Blackberry and I have not found it hard to use at all. I think the bad reviews below must be for a bad batch of these as the one I have got from t-mobile is excellent. I would definitely recommend this phone to anyone.
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Reviewed by Sue from UK on 12th Mar 2010
This phone is not fit for purpose. The screen freezes and you cannot answer calls. It is going to be returned under the Sale of Goods Act (been back for repair three times in 2 months of owning it). I wouldn't recommend it to anyone.
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Reviewed by Ray from UK on 1st Mar 2010
I have had the Balckberry Storm 2 for 3 months now and to say ther are a few issues with the whole package is a bit of an understatement!Issues I have are 1. It randomly doesn't let you hang up calls to the point that I have had to take the battery out to end the call! 2. Randomly cuts you off mid call and keeps doing this till you reboot the phone by taking out the battery and then restarting. 3. Battery life is poor, even if you turn off bluetooth etc. 4. Touch screen locks/gets confused. so much so that I have now learned that when it does do not touch it for 30 seconds or so and it resets itself! Very helpfull if trying to end a call!!!! 5. Minor point - if you use it as an alarm clock don't. The snooze and dismiss buttons are so small, that when the alarm goes off it takes a fair bit of eye-hand co-ordination to hit the correct button...try doing that before 6.00am! Positive - email is good. The reason why I bought this was that it looked liked a credible competitor to the iphone. Now I am not a great fan of the iphone either but when it comes to useability Blackberry have really fallen short of their main competitor here. My advice...utill they sort out the useability issues then don't bother with the Storm 2!
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Reviewed by Siobhan from Scotland on 16th Feb 2010
Fab for emails as far as a phone goes - after 20 secs the call ends...........I have sent it back 3 times and had the same issue with every handset!!!!! The screen also sticks and on occassion freezes - Dont buy as more hasstle than it is worth - had for 3 months and awaiting my Iphone being delivered! :) x
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Reviewed by mr d from uk on 9th Feb 2010
i have had the bb storm 2 for over two months now and its rubbish. dont buy it or as i have, got it on contract for 2 years. it freezes most times, the battery life is about 4 hours when i look at it, if i use it 1 hour at best. and it heats up even when its in my pocket. there are some good app for it but only a few. the lag when you press a app is rediculas. 5 seconds for mine. constant updates. anyway DONT GET THE STORM 2
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Reviewed by yoda from uk on 8th Feb 2010
honestly, i am a big fan of blackberry i had curve and bold !! they're awesome!! but i got the Storm 2 last months and now i have had exchanged this rubbish phone three time already oh dear calls dropping, touch screen faulty, no signal, multiple click, Screen Locks Or Freezes After A Call .....lots of problem!!! dont get it !!! believe me or get it then try your experience ! ;)
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Reviewed by Sanjay Kumar from INDIA on 5th Feb 2010
What can I say now, All the defects I wanted to tell have been highlighted by the other users. The Irritating of the most is the Freezing of the screen. Once that happens no matter what you press or do simply will not work at all. I literally removed all the 3rd party Apps from this phone still the same problem persists, I am a Blackberry fan and always supported their phones but this has gone beyond beyond. RIM has to be penalized for duping and cheating people.
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Reviewed by George from UK on 4th Feb 2010
Had 3 storms in 6 months from Vodafone, very poor service and a very poor phone. The storm 2 I now have continues to fail from time to time necessitating a hard reboot to jump start the thing. The faults included: no texts: calls dropping out after 16 seconds exactly: Screen freezing: voice mail delivered two weeks late: The email has worked fine, generally the phone functions have been unreliable since purchase in spring 2009. I would advise people not to use the voda technical help line, the service in the stores is much better.
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Reviewed by andrew from England on 3rd Feb 2010
Have had the storm two since it launched and words cannot describe how poor this phone is. Since November I have been back to the shop twice. Once to have the SIM changed as the old SIM died and secondly to have they software rebooted as it died. Both incidents happened aftera a long train journey and I suspect that the constant loss of signal had an effect on the handset. In addition to these problems 1) How to you hang up when you have finished a call? The screen freezes and I have to pull the battery out 2) QWERTY keyboard option is not useable due to the size of the keys 3) The touch screen makes too much noise and is irritating to people who sit near you when you are typing out a long email 4) The handset has an incredible knack of unlocking itself 5) Blackberry do not offer a decent range of "apps" for the product 6) Battery life is horrendous and if you actively use it for emails (50 per day) then thats your battery gone I now use it solely for emails and have a Nokia classic to make calls on. The nokia is fantastic as it has a battery that lasts and enables you to hang up on calls after you have finished them which I don't think is too much to ask for a phone Vodafone should offer to recall all handsets as most users are tied into a 2 year contract. I will be amazed if the Blackberry Storm 2 last longer than 6 months
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Reviewed by E.Joubert from SouthAfrica on 25th Jan 2010
This phone has push screen issues, freezes with most 3rd party apps and just try and end a call, you can't. I'd give it no stars if possible. Needles to say I have not tried another storm2 handset, nor would I bother. First impressions last longest, unfortunately.
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Reviewed by R JONES from Wales UK on 23rd Jan 2010
Did not like this phone at first but it is growing on me. I have experienced some call dropping but not much. This is my first high end ( or there abouts ) phone and I find it fine. I think people are possibly expecting it to be too much like th iphone. As for people saying the battery lasts half a day if you follow the 5 step guide to pro longing battery life by switching stuff off u dont always need it lasts MUCH longer. Its not amazing, but its ok.
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Reviewed by landon from uk on 20th Jan 2010
very good phone not hard to use. worth the money
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Reviewed by jay from UK on 18th Jan 2010
i had 2 of these and both went back to vodafone as the screen kept locking itself, i couldnt disconnect calls or call out sometimes. the phone kept turning into brick mode. i wouldnt recommend this phone to anyone
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Reviewed by jane from uk on 14th Jan 2010
would love my bb storm 2 - if it actually did what it's meant to. Looks great, loads of functionality but battery barely lasts half a day and the constantly dropped calls are driving me insane. At wit's end....!
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Reviewed by james from uk on 13th Jan 2010
when i first got the storm 2 i think i had one problem with it were the call dropped after a couple of seconds with a hard reset of the phone this fixed the issue no problem. the screen is nice and bright all text is very clear the camera and video are not the best but i think all the other features on the phone compensate for that. alot of people say the iphone is better than the storm 2 and many other phones to be exact but personally i think the iphone is just a fasion accessory if you want a phone which has all the bells and whistles then i would choose the blackberry. internet and emails are very fast only had the phone a week and know that i am not going to have any further problems
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Reviewed by Mo from UK on 8th Jan 2010
This is the second worse phone I've ever had...the first being the Storm 1 (I was eventually given a free upgrade to the Storm 2 by Vodafone after all the problems I was experiencing with the first Storm). RIM have learnt nothing, nearly all the problems with the first handset are present in this latest abonimation, most importantly the call dropping, OS freezing and non-existent signal. I've just called Vodafone Customer Services to log my latest complaint and was informed by a manager that VODAFONE ARE DISCONTINUING THE STORM 2 in the very near future (as soon as existing stock is depleted). The handset isn't even 3 months old yet - says it all really.
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Reviewed by SEO Salisbury from UK on 7th Jan 2010
I had the Blackberry Storm 2 phone for an early upgrade recently, it has been replaced once already due to major software problems. This phone is very difficult to use and navigate around the various applications and to my embarrassment will not disconnect a call if you call someone by mistake! Also the media facility stopped working within a week!! I would definitely not be keeping this phone.
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Reviewed by Kevin Houston from UK on 5th Jan 2010
DONT BUY
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Reviewed by caz smiley from United Kingdom on 1st Jan 2010
Im now onto my second storm 2 within a 2 week period and have to say for all i love it, i am having to return this again, as it keeps freezing and being unable to send text messages same problem as the last phone Not a good start to using blackberry hoping to change to the bold 9700 The reception is also extremelly bad even though apparantly the network is a very good area ?! as a result of this the internet will not connect due to low reception
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Reviewed by Jeff from UK on 24th Dec 2009
I got a mate with this phone and he hates it. I tried it out and tried calling with it and it kept dropping. Apart from that its not bad, but then i didnt do much with it. IMO i wouldn't buy it.
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Reviewed by Jon.S from UK on 23rd Dec 2009
This phone is absolutely hopeless. I say that as a mobile phone user for over ten years, with a mobile phone being vital for my work. The touch screen is very error prone, and I find it impossible to type any word without making a few errors each time. I take 4-5 goes each time entering my password to unlock the screen, unless I try type exceptionally slowly, in which case it's still rarely correct first time. Make an error, and try and delete the mistake, the enter button is right under the back space button so you sometimes enter the incorrect password. No wonder the unit gives you TEN attempts. The phone has a sensor to align the screen in portrait or landscape format but there is an annoying delay of 1-2 seconds. Just give us a button to switch will you?! Speaking of buttons, the menus/buttons are also annoying. There is a "back" button on the front, but it doesn't always back you out depending what menu you are in. I have been mired in options before, selecting the wrong ones half the time due to the touch screen issues, had enough and tried to back out only to find it won't let me. This is the worst phone I have ever had. It's never used, and sits on desk at work as a paperweight. I use my own phone to call suppliers, contacts, and workmates. I am going to ask for a change of phone from the provider. They have initially said they won't swap it (after 4 weeks, outside the 14 days) but I will return it time after time for the entire length of the contract whilst they give me a loan phone if need be.
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Reviewed by Tom from UK on 21st Dec 2009
I've had the Storm 2 for five days now and have just arranged for it to be returned. My old phone had signal coverage, this the Storm had none, the wi-fi conectivity is miniam and by even just going upstairs the signal dropped. my wife has the iphone and in comparison performance wise, it is like having something from the nineties slow and poor I am more annoyed with the guy in the shop who talked the talk but delivered rubbish
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Reviewed by GaryH from Uk on 16th Dec 2009
Must agree, Calls drop all the time - 6 times in 2 mins the other day. poor reception, lost business. Shame because the idea is great with the calendar being a great way for office to organise work and sync. I have even changed sim card with no effect.
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Reviewed by G H from UK on 16th Dec 2009
bought 3 for work, drops calls ,freezes, poor reception. good for apps only.
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Reviewed by ChrisD from UK on 14th Dec 2009
Had the Storm 2 for 5 days...I honestly gave it every chance as i really liked everything about it...apart from not being able to make/receive any calls! I'd estimate i had a 90% call failure rate. Yes it could have been a faulty handset but judging from other users feedback, methinks it could be a wider issue and as the end of my 7 day return policy with vodafone was looming - decided to bail out and opt for the new Bold 7000. As a gadget - five stars. As a phone - zero. Save yourself the heartache and avoid.
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Reviewed by davey boy from salisbury on 7th Dec 2009
RUBBISH, SOLD THE PHONE ON EBAY AFTER 1 DAYS USE, LUCKY TO SELL AND ONLY LOST 70 PHEW.
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Reviewed by joe from uk on 5th Dec 2009
I just brought this phone. call quality is bad, most of the time keys don't work, call drop etc. I wonder how people have given 5 star. i will suggest never buy a touch phones from blackberry, they have no idea how to make one.
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Reviewed by Jo from UK on 1st Dec 2009
I have the orginal Blackberry Storm and LOVE it, my husband feels sidelined now!I have had it since 24 Dec 2008 and I have never had a problem with it at all. I have dowloaded apps to it I use facebook and emails on it all the time, this is the best phone I have ever owned. I think there must have been a batch at the beginning that had problems but I cannot fault mine. Friends have IPhone but one has had lots of trouble the other no problems again I think its personal preference, and mine provided excellent contact on recent stay in hospital, I was able to keep in touch by text, phoning, facebook and emails. I cant see me upgrading to Storm 2 whilst mine works but wouldnt be able to go back to any other kind of phone now.... Would recommend anytime.
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Reviewed by Attiq Malik from Pakistan on 25th Nov 2009
Really bad phone. Call dropping/voice fading is a huge issue on Storm2. I will return it very soon. The Quality Assurance guys @ RIM need to be fired.
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Reviewed by chris from england on 24th Nov 2009
expanding on 'oh dear', the phone was perfect for at least 4 days after getting it on vodafone. however it took a turn for the worse, the phone crashed and nothing at all would help it except to simply leave it to sort itself out. my blackberry storm also had a sense of humour, as it liked to randomly call people from my las dialled list, it would have been a good joke if i could disconnect the call without taking the battery out. there were several other issues with slow response, freezing, and above all with all those minutes i got on my contract each phone call was limited to around 20 seconds as it would hang the call up for me. i had three storm 2's and became impatient of waiting for a 'software update' so now have a sony ericsson satio.
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Reviewed by Charlie from UK on 19th Nov 2009
The Storm 1 is the worst phone I have ever had. One review stated it was "virtually unusable" and I agree with that. I have found Vodafone incredibly unhelpful and difficult to access, compounding my dissatisfaction. Complaints directly to RIM were not followed up. I have been a blackberry user for nearly 10 years (having lived in the US). The keyboard is the biggest issue, even in horizontal mode, when it gets there, my 12 year old daughter with slim fingers can't type effectively - she can text faster on a numeric keypad! This their worst product by a country mile, your reviews are far too gentle, perhaps you are worried about ad revenues.
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Reply by Mobile Phones UK from UK on 19th Nov 2009
Your review is NOT a review of the Storm2, so we would normally not have published it. However, we want to respond to your criticism of our editorial independence. I think that in our review we have drawn attention to the issues of the user interface and the problems that beset the original Storm. Our objective is always to avoid bias and to help people to choose the best phone for them. If you want to see just how "ungentle" we can be in our reviews, I suggest that you read our reviews of the Motorola Aura or the Sony Ericsson P990i for example.

Reviewed by Taxi man from england on 19th Nov 2009
we Taxi men like our gadgets well first impressions first Blackberry Nice bit of kit received two emails as soon as connected i like this simple solution of not running to computer to check mail.i an 50+ as much as iphone has appeal i just want working tool it works well with my mac with calendar and contracts email set up easy my impression is how did i manage with out it connects to my Prius Bluetooth i am impressed thank you To Blackberry for my phone yours Taxi man
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Reviewed by Steve from England on 18th Nov 2009
Upgraded to the Storm 2 from N95 8GB. Hugely impressed and more than happy this will be my phone for the next 2 years. Had no problems with dropped calls, signal or touchscreen. It is everything I wanted from my new phone. Camera and Video camera both excellent, as good as my old N95 camera as far as I am concerned.
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