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BlackBerry Bold 9700 review

 Review: November 2009  
 

Rating: 5 stars

In a nutshell: The BlackBerry Bold 9700 is an upgraded version of the original Bold. It retains the full QWERTY keyboard of the original, but replaces the trackball with a new improved Trackpad, and is smaller and lighter too. It's the perfect device for mobile e-mail, with a high-res screen with user-selectable fonts and the legendary BlackBerry email interface. Other highlights include 3G HSDPA, up to 16GB of memory, WiFi, GPS and outstanding battery life.



 

Review

The Blackberry Bold 2 is just what BlackBerry fans were waiting for. It's a straightforward upgrade of the BlackBerry Bold, and must surely be the best BlackBerry in the known universe.

The Bold was a fabulous device, having a brilliant keyboard, making it the perfect mobile e-mail solution. The Bold 2 retains the full 35-key QWERTY keyboard, but replaces the annoying old trackball with a new touch-sensitive Trackpad, as first seen on the BlackBerry 8520. It's the perfect combination. The new Bold is also significantly smaller and lighter than the original Bold, and that's a very welcome improvement too. At the same time, the Bold 9700 has an upgraded camera, more flash memory and improved battery life. Everything else stays pretty much the same.

Ergonomically, it doesn't get much better than the Bold 9700. Yes, it's large, not not as big as the original Bold, nor any bigger than a lot of touchscreen smartphones. We love the full QWERTY keyboard, which is in no way cramped, and we think that the touch-sensitive Trackpad is a definite improvement over the sticky trackball of old. Of course, the screen is smaller than a touchscreen phone, but at 2.44 inches across it's fit for purpose and it's a finely detailed TFT panel with 480 x 360 pixels. The Bold is nicely curved and feels like a quality piece of kit.

For emailing and texting, this is possibly the ultimate device. The UI is great, and all email standards and security protocols are supported, including BlackBerry Enterprise Server for Microsoft Exchange, IBM Lotus Domino and Novell GroupWise, personal email, enterprise email and web-based email (AOL Mail, Windows Live Hotmail, Gmail or Yahoo! Mail). You can view attachments in the following formats: Word, Excel, PowerPoint, PDF, WordPerfect, HTML, zip.) WordToGo and SlideshowToGo let you edit Word and PowerPoint files. Security is given full attention, with password protection and a keyboard lock, plus full support for encryption when using BlackBerry Enterprise Server to access data.

The voice features include a speakerphone and conference calling. With voice activated dialling and a Bluetooth headset, it's capable of fully handsfree operation.

The Bold also supports multimedia applications. The camera has been upgraded to 3.2 megapixels, and comes with autofocus, image stabilisation, digital zoom and a flash. There's a video camera too. The media player can play music and video, and there's a 3.5mm audio jack, so you can plug in any third party stereo headphones. A-GPS navigation is also included, and works with Blackberry Maps.

We mentioned that the flash memory has been increased in the Bold 9700, giving 256 MB of memory for running apps. There's 1GB of built-in storage and the Bold 9700 supports microSD cards up to 16GB. This seems to be perfectly adequate for the job.

Connectivity includes WiFi (802.11a/b/g), Bluetooth 2.0 and USB. It's a 3G phone of course with quadband support for both UMTS (2100/1900/850/800 MHz) and GSM (1900/1800/900/850 MHz), with HSDPA providing fast internet connections with download speeds of up to 3.6 Mbps possible.

The 9700 has fantastic battery life, which is just what its target market wants to hear. The phone has a massive 1500mAh battery, which is pretty much as big as it gets in the mobile world. This provides a theoretical maximum of 21 days standby and up to 6 hours of talktime. It can also give a music playback time of up to 38 hours. These are impressive figures, and mean that you can use your Bold all day with confidence. For many users, the phone will probably last several days between charges.

The original Bold was a great all-round PDA, and the Bold 9700 is simply the icing on the cake. It's highly recommended by us!


BlackBerry Bold 9700 features include:

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BlackBerry Bold 9700 user reviews

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Average rating from 154 reviews:

Reviewed by dami from England on 6th Oct 2012
The BlackBerry 9700 is the best phone i have ever had. the previous phones i have had which include the Rio II and the Samsung g600 always broke and froze always and they were never working which is what a phone is not suppose to do. the BlackBerry 9700 is the best it has so many features and it really does have that star factor that the HTC phones in fact i think its better than some of the HTc phones that i have seen and heard about. i love the fact that it has 3G and WiFi which means faster surfing of the web which is what i love and also it has Facebook and twitter apps reloaded so you can give your social life a boost. i love the operating system 5.0 it is so modern and gives the best of BlackBerry. i think Blackberry have really done it and made many improvements to there phones and did one doesn't disappoint at all. i love the camera 3.2Mp which better than some 5MP and 8Mp cameras which i have seen. I love the apps which i have from BB app world as they really make the phone much more interesting and also they make the phone more powerful which is something i love and the phone is so professional but at the safe time its user friendly. i am very impressed with the BlackBerry 9700 and i think everyone should go get one if they want a phone which combines power, style and feature in one and also business people should also get it as they can manage their emails on here as you can take up to 10 emails and all emails are sent straight to ur phone using push emails. i recommend this phone to everyone and i think getting it will give you a better boost of your social life but will allow you to mange your life and contacts on this phone. yeah Love the BlackBerry Bold 9700!!
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Reviewed by zach from UK on 7th Nov 2011
It is a brilliant phone! easy to use,however i am getting very little connection where ever i go,which is really irritating,I get bbm and the browser by using my ifi at home.But it doesnt help when i need to make an important call/text so on...nether the less great phone
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Reviewed by kuaile2012 from UK on 1st Jun 2011
Gps seems not as good as its in Nokia e72.
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Reviewed by Derrick Clark from UK on 4th May 2011
This is my first BB and i am very pleased with it indeed a great all round easy to use solid and reliable phone. I have had mine for about 4 months now with no problems at all. the only downside i can see is it can be a bit slow on the internet and the apps are not as good as the i Phone. But overall a great phone.
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Reviewed by kuda from UK on 15th Apr 2011
going into my 5th month with this phone and its faultless
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Reviewed by crigga84 from UK on 5th Apr 2011
I've just sold my 9700 and bought a HTC Desire HD. I now partly regret this. Although the Desire HD has a fancy screen and cool android apps, the Bold is just a great messaging phone. This is mainly due to the qwerty keyboard, which is a godsend and I think more phone manufacturers need to go there. Battery life on Blackberries has to be the best of all phones too and that I love.
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Reviewed by Jim from UK on 21st Mar 2011
I have been using BB's since almost the earliest models, and by and large not enjoying the experience. This phone improves on the previous one i used in many small ways, but the overall effect is huge, i would say this is the best smartphone i have used, with one caveat, for internet and apps, it is not as good as Apple or Google, or indeed anywhere close. That Said for what many people, particularly in business, need is messaging voice and plain text, and with the evolution of the interface, the trackpad and Keyboard are brilliant, epic battery performance compared to the iphone, and good performance with modest signal strength. this is an excellent device Much better than my iphone for quickly editing text, voice calling, battery life. being smaller. Not so much, really doesn't do internet, i tried using down loaded apps , but couldn't figure out how it worked. other people seem to have got this working though.
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Reviewed by Jason from UK on 14th Mar 2011
Great phone, first bb,and very pleased with it, works well with the Facebook app with push notifications and the email is good too. on the minus side if an app has a problem it has a habit of crashing the phone rather than just the app but the positives outweigh the negatives.
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Reviewed by Carole from UK on 9th Mar 2011
Great phone! Has everything you need on it! Great screen one of the best blackberrys!
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Reviewed by amy from UK on 31st Jan 2011
i have had the iphone 3gs and gone to this and i wouldnt go back to my iphone now i love everything about this phone apart from it doesnt come in girlie colours then i would be in heaven
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Reviewed by Alex C. from UK on 19th Jan 2011
I used to be a devout Nokia user for about 11 years and a few days ago I had the chance to switch over to BlackBerry. The 9700 Bold is definitely a very, very good phone with an outstanding screen resolution and a lot of features that Nokia tries to match. The trackpad is the best pointing device I have seen on a mobile phone and its keyboard, although small, it is noway crowded. The only negative-ish point, in my opinion, is the call log that does not separate calls into "Received", "Dialled" and "Missed", but shows all calls in one single list. Apart from that the 9700 is definitely a top-notch phone primarily for professionals and business people.
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Reviewed by Mark Smith from UK on 6th Jan 2011
Pretty good phone, especially due to the fact there is a OS 6 leak which I'm using right now and writing this via the upgraded browser, awesome phone, new menu, I recommend to install OS 6 if you have month/s using the phone it has great camera, great multimedia, and BBM 5.0.1.45 which is still not released,just epic!
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Reviewed by feliactas mucke-WEGNER from UK on 12th Dec 2010
THIS PHONE IS GREAT, RECOMEND IT TO EVERYONE, I GOTTA SAY DOE THAT THE CURVE DOES LOOK BETTER IN MY EYES THOUGH BUT DHATS ME HAHA POSTED BY FELI FROM GERMANY :)
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Reviewed by Zoey from UK on 1st Dec 2010
I have only had my contract for just over a month and have already had to have the phone replaced once due to it not working properly. The select button worked as and when it felt like it, and the phone doesn't work properly if it's on 3G. I used to hate Blackberries, but every one talked me into liking them, and I must say I am highly disappointed with it. I am now on my second phone and it still doesn't work properly. I plan on selling it and getting a better phone!!
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Reviewed by Martin Power from UK on 12th Nov 2010
I have had the bold for almost a year now and generally it is a reasonably good phone. The battery life was stellar at the beginning but now can be really poor and at times does not last the whole day. i am a heavy user so I expect to charge at night but not at 6.30pm from a blackberry? The apps are good but not comparable to either Apple's IOS or Android and if it is gaming yiou want these are the platforms and blackberry interface is very plain but useable. I will be not be renewing with blackberry in the next month but will look at android or the new win mo 7 phones.
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Reviewed by Jackie from UK on 11th Nov 2010
I got this phone approximately 5 months ago, and wanted to wait a while before posting a review. This is a truly awesome phone. Easy to navigate around, great apps with the Blackberry World. The QWERTY keyboard makes texting EASY, even for muppets like my other half. Plus the Qwerty keyboard is great for Twitter and Facebook. Downloading apps is easy directly from the phone, and there are many thousands of free apps, including themes and games. It looks good, doesn't look cheap and is easily the best phone I have ever had.
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Reviewed by Roro from UK on 6th Nov 2010
This is my first blackberry ever and i love it! e everything just works about it. It has a better camera then my old phone which had 5 mps.
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Reviewed by Lewis from UK on 3rd Nov 2010
I would have said this phone was great. However, since having the phone I have had the battery cover replaced twice as it keeps coming off. I super glued it on in the end. The phone freezes all the time and has now turned in to a paper weight. o2 are rubbish as far as getting a replacement and will charge me £25 for a temporary phone while mine is sent of for diagnosis. Not happy.
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Reviewed by CC Flaco from UK on 29th Oct 2010
The BB Bold 9700 is a great phone EXCEPT that it will not copy and paste pictures. There are those who say it is sooo much better than the iPhone. The iPhone does copy and paste pictures. If the bold 9700 could do that, I'd never leave. But it can't.
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Reviewed by Tasha from UK on 27th Oct 2010
im inlove with this phone. i have it in white and to be honest its amazing. the wifi is super fast, and the qwerty keyboard is so easy to use. However the buttons do chip if you have long nails.
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Reviewed by Jodie from UK on 26th Oct 2010
it is an AMAZING phone and loooks brilliant in white!!!!!! i strongly recommend it in white. the black looks bland
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Reviewed by RAKESH NALWADE from UK on 24th Oct 2010
MY FAVOURITE PHONES.... NOKIA 1600 NOKIA 8800 D SIROCCO AND HERE COMES THE BLACKBERRY 9700 MY LUCKY # IS 7 ALL THREE PHONES IAM USING N EACH MODEL # TOTALS TO 7 I LUV 7....... SO BLACK BERRY 9700.
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Reviewed by Simon from UK on 23rd Oct 2010
A big NO. Bold was good but Bold 2 is not quite the same. The volume button does not work (can only increase). The Media Card cannot format hence cannot be used. Now the piece below the keypad drop off....now I feel a cheap Nokia phone is much better.
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Reviewed by phil d from UK on 19th Oct 2010
This is my first Blackberry and will definitely not be my last! This phone does everything really well and greatly exceeds my high expectations! The battery life is amazing, even with very heavy use I Only have to charge after two days, with average use my battery lasts at least four days. There are an increasing number of free apps available including a very good SatNav called Telmap5 and a free Antivirus called Lookout which I can highly recommend! If you're looking for a smartphone you need look no further this is the phone for you!
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Reviewed by Dre from UK on 15th Oct 2010
Great Device!Perfect for all my emailing and messaging needs!RIM are a bit behind with the apps, but that doesn't bother me as I have everything I need,MSN,Twitter,BBM,Whatsapp etc. Battery life is a BIG improvement on the Bold 9000, which used to annoy me as I had to always have a charger nearby. Was thinking about getting the Iphone 4 but so glad I stuck with Blackberry!
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Reviewed by Andrew from UK on 10th Oct 2010
I've had the 9700 for several months now, and it's by far the best messaging device in existence. Yes, the interface is getting long in the tooth and badly needs updating, but given that it simply does everything I need, I can forgive that. The screen and keyboard could not be improved, and the email integration is world-beating.
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Reviewed by Jess from UK on 2nd Oct 2010
I got this from Virgin to replace my hateful Samsung Tocco Lite. My favourite phone I've owned to date was a Palm Treo and this comes pretty close to it. The battery is very good: lasting around 3-4 days. My only beef is it only talks to my computer when it feels like it. I have considered changing it due to its connectivity issues but haven't found anything I prefer (and I need a tap sensitive touch screen due to fingernails I am not cutting off for a mobile, otherwise I'd probably go for a HTC).
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Reviewed by Lu from UK on 2nd Oct 2010
I have just upgraded from the Samsung Tocco Ultra which I loved and was a little wary about moving to a Blackberry. I have had the 9700 for four days and am totally and utterly in love with it. Forget your iphones, this is a must.
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Reviewed by Sadie from UK on 2nd Oct 2010
fantastic phone, I couldn't choose between black or white so I bought both! they are both excellent phones the white might get a little bit dirty but that is only happens if you have dirty hands then touch your phone. they are both outstanding phones! i want another colour!
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Reviewed by Tony J from UK on 1st Oct 2010
Had this phone a month now, there is no doubt that it is a quality product. However it does take a bit of getting to know how to use. I went for this over a touch screen due to the excellent battery life quoted in the reviews, but you need to be aware that these quotes are with all the 3g, wifi, and blue tooth turned off. When I first got the phone, from phones 4u I was not told this, and as a result my battery was only lasting 2 days at the very most, and I thought I had been sold a dud. As I have got use to the phone, I am now getting v good battery performance. My only reasons for 4 stars, is down to the not so fast connection to the web, but apart from that it is a sound investment.
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Reviewed by JIm from UK on 29th Sep 2010
Just had one for about a month from work. and for everything other than internet and "apps" this is better than my personal iphone. although only evolutionary next my previous BB's which I would never have recommended. somehow this device just nails it, it plays to BBs strengths, messaging and phone calls. i find myself using for e-mails when my PC is in front of me. Unlike the iphone i don't live in fear of the battery dying.
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Reviewed by Carole from UK on 26th Sep 2010
Great phone! Excellent for emails,web is so fast and the battery is excellent i will always stick to blackberrys now
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Reviewed by j.deee from UK on 13th Sep 2010
first blackberry and i gotta say brilliant phone i never leave it alone lol, but the only downside is the battery life not good at all have to charge it once or twice a day evan when i dont use it that much but most of the time its due to face book and music all the time haha, but yeah for a first blackberry phone this is the one
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Reviewed by Greg from UK on 9th Sep 2010
I've had the phone for a month now and I cant find any faults with it. It's insanely easy to use and the UI is marvellous. If you want to be picky you could point out that there's no FM radio but for a perfect email/sms/social networking phone then you cant go wrong. The web experience is great too, and with WiFi its the fastest i've used. The qwerty keyboard takes a bit of getting used to if you've not had a Blackberry before but after a day or two it becomes second nature. Great phone.
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Reviewed by Emma from UK on 8th Sep 2010
I have consulted this website a number of times before buying a phone (great website guys!), but this is my first review. Having tired of my touch screen mobile phone (Nokia Express 5800) I decided to go for a blackberry, as a few of my friends have them and recommended them. I looked at the Curve, but after reading the reviews on this site, decided to get the Bold instead (as hopefully it will keep me entertained for my 18 mth contract!). This is my first blackberry, and so far, I'm very impressed. It takes a little getting used to, but in terms of having email and facebook etc synced, it's brilliant. I love the fact that you get notifications for everything all in one place (the homepage and in messages). It is also useful that you can view just the texts in one place on their own if you wish to. Email and facebook was incredibly easy to set up. On the Nokia it was a bit of a task! Even for a hotmail account. Just starting to use tasks and the calendar, and like the fact that you can set reminders just like in outlook on your pc. Very pleased so far!
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Reviewed by Tim from UK on 5th Sep 2010
Brilliant phone - not had any problems with battery life and think the email is excellent. The only reason i wouldn't give 5 stars is when in America recently it only worked after being rebooted (and then only for 5 minutes)I am going to Spain shortly so will see what happens there. I am with Orange so i don't know if it's a phone fault or network fault.
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Reviewed by Andy from UK on 10th Aug 2010
It is very good but... After 4 weeks I am finding the battery life poor. So I checked the Blackberry web site. The Bold 9700 is advertised with specification stating a 1500 mAHr lithium-ion battery. I checked the battery in my phone and it is a 1500 mAHr lithium polymer which I understand is inferior to the lithium-ion. I'm in the process of contacting the shop where I purchased the phone.
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Reviewed by richard from UK on 10th Aug 2010
Very poor phone, firstly the keypad lock unlocks itself, the phone switches itself on when its off, the speakers are awful they are really bad quality so it ruins the ring tone and mp3 and lastly there is no call log folder or out box for text messages, calls and texts all go in the same folder. The good points are the internet and keypad The curve sounds better, this has too many bad features
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Reviewed by Mark from UK on 5th Aug 2010
The people that don't know how to use a phone shouldn't be allowed to comment. The 'on/off' button turns it on/off. To copy and paste, press the BB button and choose 'select', highlight the text with the excellent track pad, press the BB button again and use 'copy', decide where you want to place the text, press BB button and go to 'paste' - easy! It may help to engage your brain and look in menu's or instructions (or a good website). I have had this phone for around 8 months now. It's absolutely brilliant. If you're looking for a toy/iPhone, get a toy/iPhone and stop moaning. BlackBerry does what it is supposed to do - with minimal fuss and top rate reliability - social networking, email, IM, BBM, SMS, MMS etc (and even phone calls!) admittedly the web browser could be better, but its perfectly useable, although not lap top standard, but its not a lap top sized device! Battery life is good for such a powerful handset. UMA is a godsend as Orange have a poor signal where I live (thankfully Orange have stopped putting their own poor software on phones now). It comes down to personal choice in terms of Operating Systems (BB, Andriod, iOS) - if you don't like it, don't buy it - but try it for a few days at least before making a decision (I was a Nokia fan before and it took me a couple of days to get used to the BB OS, but now, I love it). The handset itself is the best around if you like the BB way of doing things. The only phone that would beat it is likely to be the 9800. I can't fault this phone at all and I've used a mobile for 15 years now, so I've got a lot of previous experience to compare against, and it is truly excellent! My wife was so impressed, she got one too, and she "didn't want a BlackBerry" :-)
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Reviewed by AC from UK on 30th Jul 2010
Just got this phone and am really impressed with it. My first Blackberry so takes getting used to going from a Nokia N95 to a Blackberry but now that I've been playing with it for a couple of hours it appears extremely user friendly and definitely manageable for someone like me who has already been afraid of Blackberries for their appearance of being for tech wizards only. One thing I have discovered, by random, is that Blackberry made a change to their operating system which means on some models the "hold the mute button for standby mode" no longer works. What I have done instead is to reallocate one of the convenience keys from voice dialling to password lock so I can secure the device in my bag or a pocket (don't worry for those not technically minded, google has loads of simple explanations of how to). I would defintely recommend this phone for anyone wanting a blackberry and if you put your bargaining hat on with the phone companies during upgrades you can get it for the same deals as the 8520 (which doesnt have a flash with its camera and generally in my opinion doesn't look quite as nice). GET THIS PHONE!
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Reviewed by BB Eve from UK on 25th Jul 2010
I LOVE my BB 9700. This is my first BB phone. I was actually torn between BB Bold 9700, iPhone 3GS, HTC Desire and HTC HD2. Reason why I didn't choose the other 3 is because they're all touchscreen. I don't like to see all those finger marks on my phone hence I opt for BB Bold 9700 and boy.. what a choice I made. I have NO REGRET getting this BB. I made this choice after reading all the reviews posted here. The BB Bold have MARVELLOUS signal strength, and I simply love the customised sms tone (it helps me identify who is messaging me). Love the functions, love how smooth the operating system is and I absolutely love the sound quality of this phone (I used to think SE P-series has the best sound but BB put that P-series to shame). Overall, this is by far the best phone I have.
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Reviewed by Gungadin from UK on 22nd Jul 2010
I purchased my original 9700 from Orange in May 2010. It is now 22 July and I am on my THIRD handset - same problem each and everytime - The thing will not "lock" onto a network and stay on it, it keeps "Searching for networks" inclding ones the phone is not programmed for as it is locked to Orange and it then fails and starts the whole procedure again -- WHY ??? Orange have replaced the handests in fairness to them - the last one only lasted 8 days (???) I have lost no end of call which equals business to me so the contact is cancelled and I am going to a phone I can rely on which has no "bells and whistles" - if it was a car I would class it as a 1990 SKODA - before VW got involved and improved things beyond belief ! This was my first AND LAST Blackberry - they are rubbish as far as I am concerned. GOOD RIDDANCE !!!
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Reviewed by NF from UK on 14th Jul 2010
I got this as an upgrade from the curve 8900 and it's still good but not as good. I need to express my issue: the curve 8900 was a sublime phone for it's time. The keyboard is just so easy to use. That's the whole point in having one of these instead of an iphone. But this new bold, yes the trackpad is better but i had no problem with the curve rollball you just had to keep it clean, yes it is faster, but the keys are just so much harder to press. This is just a very big design flaw. Why would you not make them as easy as possible? crazy. My other issues are that the mute key no longer puts the phone in standby mode (does lock mode save battery? i don't know), and the text interface is just worse than the curve interface. I won't go back to the curve just because i think a newer phone will be more stable and i might need the 3g at some point, but i just wish i could have everything. ie. a 3g curve 8900 with trackpad.
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Reviewed by jazz from UK on 14th Jul 2010
i always use a blackberry.. i have a storm and a bold 9700... bt out of all bold is the best
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Reviewed by ziggy778 from UK on 10th Jul 2010
this is the best phone in quality and looks when i first saw it i decided to buy it
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Reviewed by Sean from UK on 8th Jul 2010
This is my first Blackberry, having previously used N97,E72,E71 and various other Nokia's. While it takes some time to adjust/adapt to the Blackberry, it is definitely one of the best phones I have ever used. It is superb for emails and messaging. Battery life is very good though not as good as the Nokia E72. Overall I am very happy with it and highly recommend it. But it is important to keep in mind that there is an extra monthly tariff for Blackberry compared to standard smartphones (¤15/month). However it is worth it in my opinion
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Reviewed by adambb from UK on 8th Jul 2010
blackberry on Orange is dreadful and complete rip off in terms of reception quality and service. Orange don't understand the phone, don't know how to provision it and really don't care. Stay away from it at all costs.
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Reviewed by vishal from UK on 8th Jul 2010
Simply amazing. This my first BB and after using this phone for about a month, I don't think I can use any other phone. Can't really think of any negatives about this phone.
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Reviewed by Richard from UK on 1st Jul 2010
This is the best phone i have ever had, its my first Blackberry and what a phone, got it on Orange contract and with the Orange UMA it is great.
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Reviewed by Sue from UK on 26th Jun 2010
I upgraded to the Blackberry 9700, it is a great phone but what Vodafone didn't tell you is the Find & Go application will no longer work as it's not compatible with the 9700 SW. A real disappointment and after months of conversations with the Vodafone Technical teams,I now find out there is no hope! I would not have purchased this phone if they had told me this at upgrade.
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Reviewed by M Bass from UK on 22nd Jun 2010
Brilliant phone, does everything you need it to do. Heavily researched all the top new mobiles before taking the plunge this time - HTC, Iphone, Nokia and Samsungs but none could match the all round functionality of the 9700. Bought on Orange and have had no problems with UMA, connects and stays connected in a low signal area and switches seamlessly without dropping calls back to 3G. Takes a while to get used to the smallish keyboard (first Qwerty) and menu system but once you do, you're flying. Battery life is incredible for a smartphone - we're talking days not hours between charges even with everything turned on and heavy usage. Camera gives surprising good results for only 3.2MP. Screen is clear and very good, trackpad is very easy to use. My first Blackberry and am now a convert. Well done RIM & well done Orange, a superb all round package.
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Reviewed by FobBerry from UK on 20th Jun 2010
This is the third blackberry I have owned and I love it. I have to say the battery life is excellent, I took it off charge at 9.30 yesterday morning and at 1am when I went to bed it still had 65% battery life in it. I used the internet, emails, sms and calls yesterday and I am a heavy user, as long as you use the holster and put it on lock then it reserves the battery life.
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Reviewed by Amy from UK on 19th Jun 2010
I have had the phone less than a week and when i have a message sometimes when i want to select using the trackball it does nothing. Also when in a text message and want to use the menu(actual button with the blackberry sign) and the trackball to select it will not let me do this either!! i am quite dissapointed it is messing up already
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Reviewed by JoJo from Surrey on 13th Jun 2010
Don't get me wrong, this is a good phone with lots of features and brilliant internet (I am writing this review on it now) but the only major down side to it is the battery life, its rubbish. I have ti charge it twice a day otherwise it will run out of battery, even if I haven't even used it much! I am putting the score down to 4 stars because of the battery life, other than that its a brilliant phone.
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Reviewed by Kirsty from UK on 13th Jun 2010
This is my first Blackberry and I love it!!! My husband had the bold 9000 and I had an LG Renoir (that broke) replaced with a Samsung Tocco Ultra (hated it), so because he liked his 9000 so much, I decided to upgrade to the 9700 with him. It's not just a phone for business users, it's very user friendly for all - texting is a breeze, the internet is great, handy e-mails, a good camera (better than the 8mp on my old Samsung) and some good apps too. The battery life is amazing and overall it positively oozes quality. If you're looking for something special, but don't want to follow the i-phone worshippers, then this is the phone for you!!
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Reviewed by David Whidden from Fordingbridge UK on 9th Jun 2010
4th update, best back up all your stuff, had the phone now 6 months and still happy BUT for no reason i had a error 102 come up on the screen to cut a long story short the phone has gone back to vodaphone to be re-programed, i will lose all data ect but is under warrenty,from what i have been told this is quite commom.
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Reviewed by cd from singapore on 9th Jun 2010
Apprehensive at first, but after half a day playing around with my bb9700, I don't have any regrets, possibly the easiest and most functional gadget I've had in a long while! Definitely a great buy. A simple yet mighty bb! Love it!
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Reviewed by Jane Seymour from UK on 8th Jun 2010
This phone is brilliant to put it simply! :D
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Reviewed by Lindsay from UK on 6th Jun 2010
I had to write a 2nd review for this excellent little phone - I have now had it for some weeks and it really has performed brilliantly ... battery life is awesome and I love the ability to keep an eye on my emails across 8 accounts. DnA1409 implores people not to buy it via Orange (which is what has moved me to write a second review). Not only is this advice extremely dated in that Orange do not now swamp phones with their own "buggy software" but in fact they have developed their network so their customers can really use the capabilities of this phone to the max ... I refer to UMA in particular which is nothing short of fantastic. I live in the country and am used to large areas being no-go for a signal ... but not with UMA ... with a little patience, I can now get a signal almost anywhere. I have to say that I am surprised that such a brilliant leap in technology has caused so few people to comment ... indeed I think the only other reference on this page is in my previous review ... do you get the benefit of UMA, DnA1409? I wonder!
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Reviewed by Rose from Uk on 4th Jun 2010
I like the phone but don't have radio on phone
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Reviewed by Andrew from UK on 2nd Jun 2010
This is the first review that I've ever posted for a phone, although I'm an avid visitor to this website. The quality of the Blackberry Bold 9700 meant that I just HAD to write something, that being said i'll keep it short and sweet. This is a brilliant phone! I upgraded from the LG Renoir, which in comparison was useless. Rather attractive, but useless. I love the functionality of my Blackberry, the battery life, the integration, it all fits in perfectly. The only downside to this phone is that my soft keys feel a little loose, and I have a single dead pixel in the very bottom right corner of the screen, but truth be told, I've never been happier!
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Reviewed by Lakhi Lakhi from UK on 1st Jun 2010
Awesome device! Best phone of 2009 and is a serious contender for the title this year in 2010. This phone is faultless and I have no hesistations in recommending it to anyone!! :D It's perfect for both business users and social butterflies!! So go buy it ... you won't regret this purchase!
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Reviewed by Craig from UK on 31st May 2010
I can't praise this phone highly enough. I was determined that I was going to purchase a Sony Xperia or HTC Desire. Upon inspection both phones are impractically huge, plus a friend of mine has a HTC Desire and is really disappointed with the battery life. I had never considered a Blackberry, assuming they were for business types...I'm so glad I re-considered. This phone is amazing. I have just returned from a 4 day camping trip, with occasional use, web browsing, calls, texts and my phone still has 1 bar of charge in the battery. Whilst away I got lost and used the GPS which got me exactly where I needed to be. I'm sure some multi media orientated phones are better at certain functions but I'd be surprised if any phone does all things so well. And apart from anything else this phone is the coolest looking piece of kit I've ever seen. Highly highly recommend
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Reviewed by Jamie from uk on 29th May 2010
Had the phone for about 3 weeks.... its the best phone i have ever had... brilliant for business people and people who love social networking sites like me.... everyone must buy this phone.... ITS AMAZING.... A+++++++
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Reviewed by Rog from UK on 28th May 2010
Am I the only person who doesn't have Blackberry euphoria? Yes the battery life is good, but the functionality is way behind my previous phone, an HTC Touch Pro 2. The keyboard is too small for my large fingers and it takes an age to type emails/messages and make corrections. Two key strokes to type numbers is ridiculous. Not being able to edit the body of an email message you reply/forward and no cut/paste of text is so limiting. The browser is poor and not capable of processing numerous websites. Implementing BES was problematic, and it refuses to be used as an IP modem with my laptop. My HTC allowed Internet Sharing with a laptop with the touch of 1 button but I dispensed with the laptop because the HTC was more than an adequate substitute, something the Blackberry will never be so I now have to carry more hardware. Other positives - it's stable, and the pad is easier to use than the ball on some of my colleague’s phones. If you're a business user, make sure you look at other phones before purchasing.
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Reviewed by ajay from on 26th May 2010
everyone must buy it
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Reviewed by AshG from UK on 24th May 2010
I always use this website when looking for a new phone and I used it once more to decide this time. I couldn't decide... Bold 9700 or HTC Desire. I read review after review and played endlessly with the handsets at the Carphone Warehouse. Eventually I took the plunge on the BlackBerry and my God I made the right choice. Having had a sub standard touch screen on my LG Renoir, I wanted to revert back to buttons, and BlackBerry are the only way forward if you don't want a touch screen. It's a stunning thing to look at and more than comparable to use. The keypad is perfect for my chubby fingers and everything flows beautifully! It's solid, reliable but also packed with features! The 3G is great and the email is second to none (could you expect any less from a BlackBerry?!) The apps aren't so abundant but if you want that, buy an iPod Touch! I look forward to my 2 years with the BlackBerry and I have no doubt it will be brilliant for the duration! Oh and also a battery life of 3 days under heavy usage on a smartphone is not something to turn a blind eye too! Fantastic job, well done RIM!
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Reviewed by Dante from UK on 20th May 2010
Having had an Iphone 3G, which broke when dropped (Internal screen just shattered) then on to a Nokia 5800, I was dubious about a phone WITHOUT touch screen, When I got the Wife a New BB Curve (in Lilac - Yuk!) I had a play on it and was impressed, however, I DID have a few minor disappointments. Looked around and found a Blackberry with these disappointments rectified, Namely the Bold 9700. It turned up yesterday and I cant keep my hands off it. It cleared up the issues I had with my Wifes curve (Camera Quality with flash being the most notible). I'm amazed at how fast RIM have managed to get a Phone running, even with all the features it has packed, It's just....well......amazing. I'm still in the learning stage yet and therefore still finding things I never knew about (Even with all my research before buying). PIN is just a great idea, internet is good and speedy, even away from my WIFI, call quality is nice and clear, the media player works as it should (though some dedicated keys like the curve wouldn't go amiss) looks sleek and classy and its nice that RIM have included a leather pouch in the box to keep your beloved BB9700 safe from scratches et all. P.S Using on UK Virgin Network, and have had NO connection issues, or battery issues HIGHLY RECOMMENDED
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Reviewed by dv80s from uk on 20th May 2010
hi, nice phone. did a software upgrade recently. and its changed a few things, unfortunately not for the better. the standby button no longer puts the phone in standby. its a redundant button. i can live with that though. however the lock button does not password the phone anymore. it sort of puts the phone in standby but i still have to wait 5mins for the password to activate, rather than it locking instantly.
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Reply by shaz from uk on 12th Feb 2012
hello there you could change the password time from the settings

Reviewed by DnA1409 from UK on 18th May 2010
Waiting for my 9700 to arrive. Thought about getting an iphone but after using my girlfriends for a couple of hours the reality of it really being just a gimmik really hit me. My friend got the 9700 the other week and wow, it is amazing. Everything connected all at once, never miss any banter between your mates etc. Facebook, multiple email accounts, text, yahoo, msn all at your fingertips. One thing i have noticed after reading lots of reviews from different sites is; DO NOT GET ON ORANGE!!! Orange fill their phones full of their own buggy software which causes loads of problems. Almost every problem i have read about this phone is from someone who got it on Orange. Previous contract was on Orange, have now switched to o2 purely on this fact!
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Reviewed by Shweb from UK on 17th May 2010
Ive had this mobile phone for around 3 weeks now and i do have to say that itr is an amazing phone. You'd think its an hard phone to use but to be fair, its pretty easy. cameras really good and the multimedia isnt that bad either. The bbm is amazing including the internet. however, i have experienced mine to scarsh a few times. Also, when i try to make a call, it will say "Call Failed" on the screen? I have researched this on the web and it is a common problem with these blackberry espically if your on Orange like me. other than that, its still an amazing phone!!
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Reviewed by phill from uk on 7th May 2010
Hi peeps. My BB Bold9700 is brilliant. Upgraded from BB Curve8300 3weeks ago. I have always used this site to help me decide on handset is right for me. So for anyone out there that does the same hopefully my feedback may help others in choosing what's perfect for them. 1. Don't buy it! - If your looking for an "iphone" type phone with loads of fun apps, touch screen, simple to use, fast internet, mp3 player and watch films (all round fun phone)..... Then get an iphone. You'll never be happy without one. 2.Buy it! - if your looking for a reliable phone, great camera, brilliant battery life. Great for texting, emailing and don't have big fat fingers cos it has a(qwerty keyboard)..... Deffo get BB. I love gadgets, and playing around with my phone when I'm on the train, on lunch and sometimes show off apps to friends... BUT! What it boils down to with me is that I'm on a 24month contract. This phone has to last me. I love the fact I can charge my phone on sunday and it lasts me until thursday. BB 9700's only flaw is internet browsing could be faster. Thanks
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Reviewed by dr Robert from Kenya on 5th May 2010
A great instrument very user friendly v fast browsing The removable battery is great idea whenone gets hung up Memory I wish it came with more flash memory and hopefully we will get flash Adobe reader for Blackberry soon This will make the device more versatile Overall It is great!
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Reviewed by David Whidden from fordingbridge uk on 1st May 2010
3rd report now, 6 months old and still very happy with this phone and by far the Best phone I've ever owned.
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Reviewed by Mark Chadwick from UK on 28th Apr 2010
It's the complete package...cannot fault it after 4 months.
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Reviewed by Suraj from UK on 27th Apr 2010
I love mine! :D
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Reviewed by Lindsay from UK on 24th Apr 2010
This is indeed Blackberry's best yet - everything one would expect in a small neat package. Got my phone on Orange (UK) which comes with UMA ... a very smart and useful concept. Now providing there is a friendly Wi-fi within range I don't have to worry about the strength of the GPRS/EDGE/3G signal.
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Reviewed by Lucinda from UK on 23rd Apr 2010
What can I say? It's so reliable and the battery life last agess ! I love mine and would strongly recommend it to anyone looking for a top of the range phone and for someone who would love to have email sent to their device on the move.
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Reviewed by Tom from UK on 23rd Apr 2010
Had this phone and don't get me wrong it was brilliant for exactly what it was designed for - business - but as someone looking for a bit more fun in a phone i found it somewhat dull. Traded in for htc hd2 which is quality as it offers a blend of work and play. This is the phone to have for the out and out business person though
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Reviewed by Dominic from UK on 21st Apr 2010
What an outstanding bit of kit! I was stuck between the iPhone 3GS and the BB Bold 9700... I made the right choice and would make the same choice every time. Not only is it as easy to use, as fast and as slick in many ways as its Apple counterpart, but it is a must have for anyone who needs/wants to use e-mail on the move. I do not have the slimmest of thumbs yet typing long e-mails is a breeze due to the raised angles of the QWERTY keyboard and when I got used to the OS the whole experience got better and better. There is a reason why Blackberry has the lion share of this market and the Bold 9700 is it.
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Reviewed by Grant from UK on 21st Apr 2010
I have just upgraded from the 8900 and all I can say is, "excellent" it's as simple as that. This is without doubt the best BlackBerry that RIM have produced to date.
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Reviewed by Mattie from England on 21st Apr 2010
Had the phone for a little over a week. My first BlackBerry and I'm really impressed with it. A quality bit of kit. Thank goodness my fiancee wanted a BlackBerry and I decided to follow suit!
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Reviewed by Patty from UK on 21st Apr 2010
This phone is fantastic. Fit's perfectly into my busy business life! from me it gets a full 5 stars!
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Reviewed by Mark from Uk on 20th Apr 2010
I ditched the iPhone 3g for this bb what a mistake!! Nice looking phone and without question battery life is excellent, however I can't find much else positive to say. It's keyboard is to small and fiddley, screen is too small when you view the web making it not worth using, apps are ridiculously expensive. I have now ditched this overated piece of junk and returned to a iPhone 3gs and for all it's faults the iPhone beats every phone out there. For all you people who say the iPhone can't do email sorry you don't know what your talking about check you settings .
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Reviewed by Bindu from UK on 19th Apr 2010
This is a really handy device. I am a heavy business user and this phone suits me perfectly within my daily lifestyle.
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Reviewed by Nola from UK on 19th Apr 2010
It's an good phone, would normally rate 4 stars for me. But whatever you do DON'T INSTALL THE UPDATES, at least the one it prompts you to do when you plug to your PC. There is a serious issue with the current update: it groups all your texts as coming from one person on your address book (which person it chooses randomly) and from then on you can only send sms to that one contact!!! This is not a joke, and so far, not addressed by RIM! I had to uninstall and downgrade to get my phone working again.
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Reviewed by Jake from UK on 11th Apr 2010
Great phone! I like the fact that blackberry have got rid of the trackball and replaced it with an absolutely flawless trackpad which works really efficiently. This is a great upgrade to the previous 9000 bold. 9700 is smaller too.
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Reviewed by graham from england on 8th Apr 2010
The phone is by far the best blackberry ive had. i did have a problem with the wrong caller id displayed, but this was an easy fix by upgrading the operating syestem. i am using V.0.0.586. This has improved the battery life and improved the sms lagg. The sound and camera is far better than my previous bold 9000 plus with 3g on i dont drop call like i used to with 9000
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Reviewed by Sophie from UK on 6th Apr 2010
It's really reliable. Had mine for 6 months now and i have had no issues.
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Reviewed by Mary from Leicester, UK on 2nd Apr 2010
I am majorly impressed. The last phone i owned was Nokia N95 and this device was the PERFECT upgrade! Love it!
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Reviewed by Jitesh from India on 30th Mar 2010
This fone is fantastico! I use it for business but it has so many applications that it can be used by mainstream users too. It caters for everyone. I love the keyboard which is an absolute pleasure to type on. So i give this phone a mighty 5 stars. for me Blackberry is now the leading mobile brand thanks to its creation of this path breaking device! Cheers Blackberry !!
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Reviewed by Willy from Singapore on 29th Mar 2010
I have used BB8320, 8900, 9630, 9000 and now 9700. I have to say this is the best BB out there but these 2 missing functions prevented BBs from getting my 5 stars. One is that you cannot copy contacts from phone to SIM and the other thing is that there is no way to power off the phone. Even though I love the 8900 this 9700 is so much better.
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Reviewed by Lee from UK on 27th Mar 2010
This is what I'm talking about! The phone of a lifetime! You could probably get away with having this phone for 10 years without needing to upgrade cos' it will take time for other mobile manufacturers to match the supreme standards of this blackberry device!
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Reviewed by George from UK on 26th Mar 2010
This phone is as near to perfection as you would require.I love it and it's so simple to operate.I carry this device with me at all times it's brilliant
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Reviewed by Jackie from antrim on 24th Mar 2010
LOVE THIS PHONE, TO DIE FOR.
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Reviewed by Johnny Lever from India on 24th Mar 2010
Anyone who gives this phone a rating of less than 5 or 4 stars does not know how to review a phone. This is by far the most superior handset in the market! Go Buy!
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Reviewed by Sufi from UK on 24th Mar 2010
Thank you Sufa. This is the best phone ever! I love it so much. Blackberry ... this is PERFECT! :D Cheers.
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Reviewed by gemma hooley from uk on 24th Mar 2010
I love this phone it is awesome! I barely use my pc because it is all at my fingertips. The internet is quick and I like the design a lot :-)
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Reviewed by Jerome from UK on 23rd Mar 2010
I love this Blackberry! it's the first time i've ever seen a BB which has no faults whatsoever. EXCELLENT EXCELLENT EXCELLENT!
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Reviewed by Paddy from UK on 22nd Mar 2010
An utterly perfect phone, it's got everything i could need. Keyboard is incredibly easy to use amd feels incredibly fluid. Sounds, vibration and alerts are all nice, as in they are easy to here and the vibrate is strong. Touchpad is nice just i have a small tendency to skip items i actually want to access but thats my fault not the phones. Software is ideal and makes syncing music to my phone so easy. A perfect phone, cheers BB!
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Showing most recent 100 reviews only.
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