|In a nutshell|
Date: January 2016
Avro Energy is a new energy supplier aiming to provide consumers with low-priced energy with simple tariffs and billing. The company uses a UK-based customer service team.
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What is the best electricity tariff from Avro Energy?
Asked by Linda
on 14th Feb 2016
I only have electricity in my home. What tariffs might be available for me. I have storage heaters.
Reply by S21
on 14th Feb 2016
Linda, Avro energy's current tariffs are listed here:
The price depends on your region (e.g. Southern Scotland is different to Northern Scotland). You can choose a tariff with no standing charge, or one with a standing charge and lower costs per unit. The Economy 7 rates seem to be the same as the day rates currently.
Avro Energy user reviews
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Average rating from 6 reviews:
Reviewed by Shaun Mitchell
on 31st Dec 2016
Been with Avro Energy about 6 months now - the switch over was painless and very easy.
I've had absolutely no problems with their supply or billing - saving a tidy sum each month as well.
Reviewed by les
on 2nd Sep 2016
Changed to avro back in april, and so far all going well, well worth the gamble to go with them, after all what you got to lose.
Reviewed by Rob Meston
on 29th Aug 2016
Signed up to Avro in April 2016 because of the savings - £25 less per month than my previous supplier. The whole sign up process was easy and painless although you do have to fork out the first payment in advance at sign-up. I had to email them a couple of times with queries and both times received a fast email response. On my experience to date (now four months with them) I have no option but to give five stars.
Reviewed by Tiffany
on 23rd Jun 2016
Reading all the reviews, and everyone is so quick to attack the company for things they make extremely clear.
they send you an email explaining your payment dates and start dates on the day you want to switch, if you donít read this then that's your own fault. i always read everything when i sign up.
it is clear the payment comes out 21 days after signing up, i even phoned to ask why and was happy with the response I was given so carried on the switch. Besides they are saving me money anyway.
it is clear when i go live, it was in the email attachment.
on the actual last page of signing up it even told me my account number and that they will email me shortly and it stated if i donít receive an email to contact them. itís funny how people are saying they hear nothing from them, but they clearly say if this is so please contact us.
the company is saving me a lot of money so the last thing i am going to do is complain.
Iíve had a few queries with them but each time had my queries answered straight away, and even my phone calls were answered promptly. so i am very happy with their service and i will spread the word! will most defiantly be staying with them.
Reply by Tony
on 7th Jan 2017
Tiffany you say the company makes everything extremely clear, so what were your queries.
Reviewed by STEVE
on 23rd May 2016
My switch over to Avro has taken 3 weeks so far is still not complete and to make things worse, Avro have taken £70.00 from my bank account even though I have not used any energy with them yet.
Reply by Tom
on 23rd Nov 2016
Read the terms and conditions.
Reply by tony
on 7th Jan 2017
Steve it is now Jan 2017 what are your feelings about Avro.
Reviewed by Caxton
on 5th Mar 2016
Have only just joined... so far they seem OK altho my electricity readings have not yet arrived at my previous supplier, who say this is normal (12 DAYS SO FAR)